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OpinionsNoteTripAdvisor722.0

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Totally fine quick bite to eat in this venue. Staff polite and fastidious. Quick ordering and quick service. Vegan Whopper and large fries both very good.

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JMBB12345 . 2024-06-19

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Fast service nice grilled meaty burger. Dine in was clean. Definitely gonna recommend other's. Friendly staff. Fries and chicken also good.

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Jay . 2024-02-13

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We ordered whopper and chicken royale.Whopper tasted horrible no spice ,no salt - no taste at all .Waited my money -7.99£ for worst food.They should refund the money if they serve food that is not good.

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Jebi V . 2024-01-03

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Totally fine and rapid takeaway. Place very clean; staff hard working. Plant Whopper with Chips and Sharer’s Box - all totally fine.

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JMBB12345 . 2023-11-03

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NEVER ORDER HERE. ME AND MY PARTNER WERE WAITIG FOR 30 mins and because w had to catch a train never receiving our food that we paid £10 for!! It is horrendous staff are awful and I will write this on every single social media platform to ensure they people do not go here as it is horrendous. There was a massive queue. FAST FOOD! I might as well have gone to a fast food restaurant . Anyone in Waterloo go to the McDonald’s downstairs it’s fair better than the huger king!! DO NOT GO HERE !!!

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Sophie J . 2021-12-11

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There are limited customers at present so the experience is fantastic. Food was hot and fresh and delivered quickly

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NWilli237 . 2020-07-01

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¡El peor Burger King en el que he estado! No tomaría pedidos en las cajas solo en el autoservicio. ¡Tuve que esperar más de 30 minutos para ordenar después de recordarles! Algunas personas perdieron trenes ya que se vieron obligados a esperar más de 45 minutos para su orden. Cuando finalmente llegó la comida, le faltaban elementos y hacía frío. Tuve que pedir artículos nuevos que causaron un retraso adicional. Hablé con el gerente que parecía completamente incompetente, ¡no tenían idea de quién era la orden de quién y perdieron los boletos a las órdenes de la gente! Totalmente sin excusas, parece ser la norma para este lugar. El personal era lento y estaba en desorden, observaba que cada pedido frente a mí salía como elementos incorrectos o faltantes. ¡Evítalo a toda costa! Caro, frío y terrible servicio! ! !

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craig3029 . 2020-02-18

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Empleados perezosos que no pueden molestarse en hablar, y mucho menos tomar mi pedido. Horrible comida asquerosa que estaba fría y sabía horrible. Fui atendida por Shadia A. Ella también recibió un pedido equivocado y fue grosero cuando le informé de su error. Este lugar necesita nuevos empleados que realmente tengan una célula cerebral. No es apto para su propósito! ! Horrible experiencia. No volveré

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One Zero One O . 2020-02-07

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£6.50 for a burger that was cold. The bun tasted stale. Cheap ingredients. Even the guy serving me try to keep my change. If you're going to get a burger in Waterloo McDonald's downstairs is a much better bet.

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Ascot P . 2020-01-23

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Pessimo e’ un complimento!Arrivati un’ora e mezza prima della chiusura, su sette panini tre erano congelati, uno aveva 4 fette di formaggio cheddar freddo che non si era sciolto. Il mio mitico ‘doubblewooper’ era una povera cosa tiepida, quasi senza salsa, avevo anche chiesto 60 cents di bacon supplementare ma non è pervenuto....il pagamento si però!Il personale era palesemente affaticato dalla lunga giornata. Sono stati sicuramente gentili (i panini congelati sono stati rifatti non scaldati) ma poco efficienti. Conclusione: nelle stazioni e’ meglio evitare il Burger King.

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giovannitB885HF . 2020-01-07

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Worst Burger King I have ever had!!!! Total rip off, cold food, fatty “bacon” Staff arguing! SHOCKING!!!

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zstunt . 2019-10-17

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Fui a tomar un bocado rápido, pero debido a mis requisitos, es más rápido y fácil de ordenar en el mostrador ya que la pantalla táctil no me permite personalizarlo correctamente.Las máquinas de tarjetas funcionan bien, pero el personal las engañó diciendo que los pedidos de tarjetas deben hacerse en las pantallas. Intenté explicar que no me permitiría personalizar mi pedido, por lo que aún tendría que hablar con ellos para cambiar los requisitos. . falta total de interés, y me dijeron que podía pagar en efectivo y que tomarían mi pedido, de lo contrario usarían la máquina. Me rendí y fui a McDonald's donde no había problema.Solo una nota. . . Este es el único BK donde esto ha sido un problema. . algunos son realmente serviciales y alegres.

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JD641 . 2019-10-07

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There was very little waiting to use the self service screens but the staff serving up the food got my order wrong. It also seemed a little overpriced for what is was as well. Can't really recommend unless you are really hungry.

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John H . 2019-08-26

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Llegué allí esta mañana de camino al trabajo, ya que es una forma rápida de conseguir algo para el desayuno. Por lo general, no me gusta ordenar en las máquinas porque me gusta tomar lo que tienen listo y, a veces, las máquinas no funcionan correctamente, así que simplemente prefiero que el trabajador de BK tome mi pedido. Llegué al mostrador y la señora me vio pero no me estaba prestando atención, ni siquiera estaba tan ocupada. . . quizás había dos personas esperando. . . . después de decir "hola" con una sonrisa en mi rostro:) ella respondió fría "¿efectivo o tarjeta? ¡tarjeta allí!" (señalando el autoservicio). . . no "hola" no "¿cómo puedo ayudar?" nada. ella tenía máquinas de tarjetas disponibles para usar en ella hasta que pudiera aceptar el pago con tarjeta allí. . . después de que me di la vuelta y me fui, no voy a aceptar este comportamiento a primera hora de la mañana a cambio de una hamburguesa de salchicha seca demasiado cara. Fui a otro pequeño lugar de desayuno dentro de la estación. No volveré a BK después de esta experiencia.

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Ria V . 2019-07-31

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Llegué a BK para una comida rápida para mi hija. Nos enfrentamos a un sistema de pedidos casi completamente automatizado que no facilita la personalización de sus alimentos, si es posible con las pantallas automáticas para ajustar los ingredientes de la hamburguesa. Luego tuvimos que esperar en una fila más larga para la mesa de pedido manual. Cuando llegamos al frente, estaba claro que el miembro del equipo estaba luchando. Se las arregló para tomar nuestro pedido de una comida Whopper sin queso, pepinillos y mayonesa. Después de que pedimos fue una espera de 10 minutos antes de que finalmente conseguimos la comida. No éramos los únicos que esperaban, ya que había 23 órdenes esperando. Mientras esperábamos, verificamos el sitio web de comentarios, pero debe ingresar el código del sitio BK que ningún personal conocía y no estaba en el recibo. No hay retroalimentación directa entonces! Subimos las escaleras para encontrar una mesa: las sillas hacían un ruido de raspado muy intenso en el piso cada vez que se movía y el mobiliario contribuía a los niveles de ruido de la misma carga. Desempacando la hamburguesa no tenía tomate, pero tenía pepinillos, así que mi hija no la comía. Bajé las escaleras donde aún quedaban 16 órdenes atrás. Finalmente, recibí la atención de alguien y fueron rápidos proporcionando un reemplazo correcto. De vuelta en la mesa, las patatas fritas estaban frías, pero teníamos la comida que pedimos. Después de 50 minutos, habíamos terminado, mucho más de lo que esperaba y sin sentirnos como si estuviéramos de vuelta apresurados.

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george2016944 . 2019-07-21

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There should be a law against this blatant racketeering - way overpriced and hideous environment.Clearly following the WHSmith school of ripping consumers off in train stations and airports with limited competition.Made the mistake of trying Burger King rather than the usual McDonald's in Waterloo (which desperately needs self service kiosks and some bins but has almost normal pricing).Avoid at all costs.

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Andy D . 2019-07-04

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Comenzó mal, la máquina de autoservicio no funcionaba y el personal dijo que lo intentara, la comida estaba fría, las ofertas de pollo eran lo mejor, así que debería haber ido a KFC, el personal no me ayudó, la dama con el pelo amarillo muy grosero, la zona de estar del piso de arriba muy sucio, no volverá a aparecer para un bocado rápido en algún lugar

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bubs40 . 2019-06-21

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Without doubt, the WORSE Burger King in the world. Not only do they regularly get orders wrong, but the upstairs seating area is a health hazard with rubbish on the floor, no facility for clearing trays but rather a plastic rubbish sack sitting on the floor and staff who couldn't care less about the cleanliness, even when reported to the manager.

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Matt_Probert . 2019-06-14

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Cold food , no flavour , no seasoning on the burger and as for the service I’ve seen more action on the undateables

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jakec648 . 2019-04-05

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I bought my food on the self serve machine and dropped my receipt by mistake at the collect area and the workers assumed I was picking up a recipe and trying to claim food and they snatched the receipt from me and deneyed me any food!! I am now £8 down and no food!! Stealing Idiots the stafff are trying to rob you

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Maurice235 . 2019-03-02

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tomó un tiempo llegar al frente de la cola, ni siquiera fue tan largo, cuando llegamos al frente tomó 5 minutos ANTES de que nos sirvieran, cuando me llamaron para obtener la comida faltaba un artículo, le dije al miembro del personal que fue grosero en su respuesta, ese artículo era FRÍO, y fue devuelto y reemplazado por uno que no era mucho mejor, el área de arriba no se limpiaba regularmente y una mesa tenía basura acumulada de otras mesas para que pudieran sentarse y comer su comida, las palomas estaban volando en el área de comer mientras comes. y muy mala experiencia y nunca podrá volver a usar esa salida.

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Graham H . 2019-02-11

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Ordered via touchscreen, saw our number on the screen move from preparing to collect.. then disappeared. Waited a bit to ask - big mistake. Numbers now 40 ahead of our order number - almost missed train home. Food was dry and cold. Staff look stressed and miserable.

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soph_ydg . 2019-02-09

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One of the worst BK takeaways I have ordered from, it`s always them doing you a favour when your being served. Also the most expensive for a very average bk meal. Never again

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Harry-Lime45 . 2019-01-25

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The worst burger in London. Whopper with cheese and bacon. Had no salad or bacon.if you want a burger this bad go t joes cafe in croydon he spits on his food while smoking a cigar.

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davegZ5531XL . 2019-01-12

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Después de ver críticas negativas, estaba un poco preocupado, sin embargo, tuvimos una buena experiencia. Nos atendieron rápidamente - sí, el personal tiene que gritar para llamar la atención de algunas personas - dicho esto, ¡fue gente que no estaba prestando atención! El personal era amable y educado, incluso cuando se apresuraban. La comida era fresca y cálida. Zona de estar muy limpia. Comimos el jueves alrededor de las 6 pm así que hora punta.

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soph_ydg . 2018-10-07

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Not much of a BK fan but we popped in on spec whilst on our way to McDonalds.

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Toheem . 2018-09-12

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Very poor BK, the BK fish is ridiculously expensive for what is 3 fish fingers in a burger bun. If you are going to offer an option of fish, invest in your product and don't charge a horrendous amount for a shoddy product.

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Mo P . 2018-09-12

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Lo siento chicos esta queja / revisión no es para ti. Es para la tienda victoria pero parece ser ignorada en TripAdvisor.

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albertorW1606OC . 2018-08-23

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ウォータールー駅の真ん中あたり、少し裏側にあります。二階がイートインコーナーになっていて食事ができます。あまり混雑してなくて利用しやすいです。

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Sightseer764608 . 2018-07-12

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Fue mi primera visita a este conjunto en la estación de Waterloo, pedimos el menú de desayuno con bebida (llevar). El servicio era muy lento y al final en vez de cafe tarde me dieron café con agua caliente extra añadido. Era muy seco ubicados hamburguesa.

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JacobJiby . 2018-07-04

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Nunca he estado en esta sucursal antes, bot servido muy rápidamente por Nafidatu muy amable y servicial. Teníamos 2 chkn royal grande, 2 grandes patatas fritas, 2 café grande, 1 hamburguesa con queso grande, patatas fritas grandes, aún zumo de naranja. No había mesas en la planta baja, pero subieron y hacía calor sin aire acondicionado y música muy fuerte.

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Middx . 2018-06-17

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這是我們第一次在英國吃的肯德基,在國外吃速食店是我們覺得不會踩地雷的選擇,我們點的安格斯牛肉漢堡還可以,一個要價5.69英鎊,卻已經是英國的平民價,想不到其他想吃的餐廳,倒是可以參考看看喔。

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su262795 . 2018-05-27

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Llegamos alrededor de las 11:00 y supongo que lo. No tienen hamburguesas Whoppers, etc, que en sólo 5 libras eachbis acripnoff casi

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JeffnCarol_Surrey . 2018-04-07

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Lo entiendo. Ya es tarde. Tuviste algunos. No has comido desde el almuerzo y tienes veinte minutos para matar antes de la última vuelta a casa.

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Absf66 . 2018-03-18

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Firstly they got my order wrong; I paid extra to replace the fries in my meal with onion rings but was given fries. Secondly, both the chicken sandwich and the fries were lukewarm and consequently very unappetising. The bottled water was fine. As I paid via contactless card I wasn’t given a receipt, which is unfortunate - but possibly deliberate on their part. I left feedback on the Burger King website, but almost 24 hours later haven’t had even an acknowledgement. There are better places to eat at Waterloo - avoid.

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FamilyTravelMad . 2018-02-08

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Luke warm burger, Luke warm sides. Disappointing they can’t get the basics right in this prime location.

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Thomas K . 2018-01-16

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Family spent day after visit burger king waterloo on the loo all very ill the only meal of the day we had all eaten togeather Spoilt a great day out thanks burger king

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Stephen F . 2018-01-04

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Si sa che quando si é in giro in vacanza in una grande città come Londra per ottimizzare i tempi ci si ferma in un fast food x un panino al volo e devo dire che questa catena ha sempre soddisfatto le nostre aspettative ma, stavolta, credo di avere visto al Burger King di Waterloo Station qualcosa che mi ha Sconvolta!

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Valentina C . 2017-11-27

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I never see the point of reviewing fast food places as you should know what you are getting but this was so bad I will make an exception. This was the worst Angry Whopper ever and I am not even sure it was made correctly....

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Steve F . 2017-10-05

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How difficult is fast food? Well obviously very difficult. My whole meal was a complete screw up. Firstly I ordered a super size whopper meal with a coke (no ice) and 4 nuggets. The first meal was served with a coke with ice, the second...

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Jonathanhb . 2017-09-06

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Somos asiduos concurrentes a este tipo de lugares para comer, el lugar muy alegre, muy buena atención, los baños limpios, la comida, como siempre, riquísima y los precios muy adecuados. Para recomendar.

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suemiramar . 2017-07-21

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Por alguna razón Burger King estaba llamando alrededor de la medianoche después de un día muy largo. Las expectativas eran obviamente limitados: una cadena que parecía estar en todas partes en la década de 1990 ahora hacia abajo por el Byron, cinco chicos y Shake casetas, y no mantiene su posición en el mercado a la MCDONALD'S. La sucursal de waterloo como estado aquí por lo menos 20 años, y yo comimos allí hace al menos una década. Entonces, ¿cómo no el restaurante clasificado como el nº 15, 000 en Londres?

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DBUK2012 . 2017-04-26

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Absoluta horrible y patatas fritas pollo royale era frío y muy difícil de digerir. No había usado un Burger King por un tiempo y no vamos de nuevo

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Lyn S . 2017-02-17

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Me gusta el menú de Burger king, especialmente rhat hay algunas opciones saludables. Había un poco de cola, pero sirvieron en menos de 10 minutos. Por desgracia, tuvimos que esperar otros 10 minutos para mi ensalada de pollo crujiente. No es bueno si tienes que coger un tren. Así permite un montón de tiempo. La ensalada estaba bien pero el pollo estaba demasiado seco. Decepcionado!

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daveinkent44 . 2017-01-16

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Accueil exécrable, j'ai été agréablement surpris du bon goût de mon hamburger, nuggets très petits servis sans sauces et sans serviettes. bien placé pour les voyageurs pressés. Moment le moins agréable de notre séjour à Londres !

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Freddy F . 2016-12-16

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Pas trop loin du London Eye, on cherchait un BK et nous sommes allé à celui-ci. Les burgers sont bons et bien présentés et bons. Petit bémol sur l'attente mais sinon rien à dire. Endroit propre.

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Lionel B . 2016-09-23

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Popped in to get a quick drink and ice cream before catching the train home, and both orders were mucked up resulting in a delay and having to get the manager involved for a refund.I'd prefer to go to McDonalds but couldn't as I had bikes and kids with me.Next time I won't bother stopping... Sadly not great service!

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LGBfund . 2016-07-30

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Meal was standard Burger King grub, no surprises there. Location is central on the station, quick and convenient and no stairs to climb to get served. However, the person who served me looked hot and harassed and basically just threw my fries in the large brown bag so they were everywhere. There wasn't many places to sit down on the ground floor and there was a lot of stairs so I settled for a bar stool. There is no bin in there so people had just left good wrappers and bags on the table around me. There was nothing on the walls to look at and no atmosphere and the place was dirty. I couldn't wait to leave and so it really was fast food. Wouldn't go back!

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Conferencetraveller . 2016-06-22

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Lots of choices of places to eat at Waterloo station. If you are in a hurry this is an ok place. I prefer Burger King to McDonald's. Service was quick.most trains out of Waterloo do not having catering facilities apart from the snack trolley. So this is a good place to grab a meal for your journey.

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daveinkent44 . 2016-06-17

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ロンドンではマクドナルドより人気があるように感じます。少し大きめのバーガーにポテトを食べました。あげたてでよかった。

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LONDRES28 . 2016-04-19

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One of the worst experience I ever had. The person at till sounded very rude, disrespectful and absolutely bad mannered. He didn't even apologise when his supervisor asked him to and continued to be rude. He refused to give me tissues and didn't give any with the meal and asked me to pick them instead when tissues were placed on the other side of the counter that was right next to him and was out of my reach. He definitely does not has any manner how to treat customers. There was a lot more than just refused tissues but I would keep it brief, I would never visit that place again.

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X-CSW-X . 2016-03-31

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If your outgoing train has no food or if you are desperately hungry incoming and on your way somewhere and a bit late then if there is next to no queue, they have the burgers ready in the rack, and if you have no shame then there are worse places than this. Efficient, quick and predictably priced. There are lots of other places up and down the concourse and sometimes a baguette on the hoof from elsewhere will do but this Burger King has its uses.

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Jannerbloke . 2016-03-21

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Visited at a very busy time of day. Queued for 10-15mins. Asked what I would like, The server told me the price and then looked at my bank card. She asked if it was contactless. I told her it was not. The server pointed at the card terminal and said that isn't working have you got cash. When I told her no she SHOUTED to two other staff who gave her hand signals to say, "Not the best". She then looked at me, pointed at the terminal and said," This isn't working". I don't usually do negative reviews, this is my first ever!, but I felt like I had done something wrong in there. I didn't, this customer service was very poor and surprising for a representative of such a customer focused company. Very Rude.

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alanmountain . 2015-12-12

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Si hay algo que caracteriza a esta cadena de hamburguesas es que son ricas y baratas y encima la atención es rápida y muy buena. El local es muy agradable.

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Tomas Alfredo M . 2015-10-21

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Stop here on our way through the station, wanted to feed the children before we took them home.Not sure the person serving us, was actually listening to what we were asking for, as I had to repeat everything 2 or 3 times.The children's meal didn't have a toy in the bag and when I asked for one, the server asked why I wanted one.The meals themselves were almost cold.We sat upstairs and were surprised to see that there was not one single bin up there to put rubbish in. Consequently tables were dirty/messy.

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Dawn S . 2015-10-19

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You know what you are getting when you got to a BK, the staff here are always quick and polite and are happy to help when you need to have s burger your way.

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tufflife1980 . 2015-10-07

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Mais uma loja da rede americana de fast food, vale a pena para uma refeição rápida e barata quando se está na estação.

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davi p . 2015-10-07

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Essendo stato ospite dei vicini Stamford Street Apartments, sono stato un paio di volte in questo BK. Nulla di particolare da segnalare. E' un normale BK come tanti altri. Ho trovato il personale molto simpatico, e c'era una cassiera brunetta davvero troppo carina :D

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Marco A . 2015-08-18

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Давно хотел попробовать бюргеры из настоящей английской говядины. Теперь точно знаю, они вкусные и сочные. Цена, к сожалению, намного выше Московской. Это редкий случай, когда в России дешевле.

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ilyachelsea . 2015-06-19

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Se você tiver pouco tempo para as refeições, não hesite, vá ao Burger King, pois, não há como errar. É bem localizado e os banheiros são sempre limpos.

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Tânia M . 2015-05-22

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Abbiamo avuto una pessima esperienza riguardo questo punto della catena famosa per i burger. Il personale ha sbagliato due volte l'ordine, poi dimenticandosi altre pietanze pagate. Senza mai chiedere scusa, anzi ridendo... I panini erano buoni, ma l'esperienza è rimasta comunque negativa.

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vale185 . 2015-04-29

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Como fica em uma região central e perto dos pontos turísticos: tudo é muito caro. O BK é a opção mais em conta da região. Em um raio de um quilômetro não há nada mais barato. Então se não se importar com fast food: essa é uma boa opção. Ou então, para quem está na região turística: dar um pulo lá, descansar, se estiver no frio ou na chuva: fugir deles, e depois voltar para os passeios ou pegar um trem ou metrô.

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Orlando B . 2015-02-21

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I love the morning and afternoon service. The food is always good too and they have only messed up my order one time since I've been going there for 2 years.

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Sam C . 2014-12-11

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Fast food
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Les prix ne suivent pas du tout la qualité. J'ai commandé des ailes de poulet qui étaient incroyablement sèches et sans gout. La portion de frites était d’ailleurs ridicule. Plus jamais. Je me suis senti escroqué