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The best restaurants serving Fast food food in Northampton East Midlands
22 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
39 Opinions in 1 websites
My daughter and her friend (aged 10 & 11) prank called your store and I understand this is unacceptable but I did not know this was happening until after it happened. Your staff member rang the children back, making very rude comments. I can imagine your calls are recorded so feel free to check this. I believe this staff member was called Mike (which is probably a fake name) as I rang back to discuss this with him. But as described to the children his name was ‘Mike cock’ which is absolutely disgusting. The children were asked ‘Do you prefer an open curtain or a lamb shank’ again not acceptable. These children sound their age and again, are 10 and 11. He also asked the children ‘if they wanted their medium coke up their mums vagina?’. I would like to take this higher, as I am utterly disgusted with you staff members!
17 Opinions in 1 websites
APPALLING SERVICE!!! Got served by a lady who looked like she couldnt be bothered and wanted to be elsewhere, no greeting, no smile ZERO customer service! When i asked if they accept the nhs blue light card i was bluntly told no! When i showed her on my phone they do, she said only some branches take it..i then asked if she had a list of what branches do..i got ignored and was asked for the bill payment!! When we went to sit down a man behind the counter shouted across the restaurant( if you can call it that) the area we were going to was closed!! No polite effort in coming over to say but decoded to shout over to us..toilets blocked off with baby seats in front of the corridor and when i asked where the toilet was i was given a key which (after covid, no cleaning before placing the key on the counter) and upon locking the door the toilet was disgusting..i wouldnt let a dog urinate in that toilet let alone a human! God knows when the last time it was cleaned!! Ehen i asked for the managers name the female who served me said she was the manager,when i questioned her name that it wasnt the name on the receipt she annoyingly informed me that it was from an employee from an earlier shift!! The area manager sat in the corner on his laptop with no regard for how his colleagues lack the basic customer service skills!! Every employee in this branch need to go on an intense week customer sevice skills course!!! Email heading to head office complaints..SHOCKING SERVICE AND TOILETS ARE LIKE A GUTTER!!! IF I COULD GIVE ZERO STARS I WOULD!! In fact i would give this branch MINUS!!!
3 Opinions in 1 websites
a little to much grease for my liking and dosnt suit all tendencies. a bit speccy and a awful server but drinks where super