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7 Opinions in 1 websites
Ordered from Just Eat at 3.45pm for delivery later in the evening. Food didn’t arrive so I reported it to JE. They gave a delayed delivery time which also came and went so I rang up. They promised it would be with me in five minutes and also promised they’d call back within 5 minutes after they spoke to the driver. Ten minutes later I called them again. They were very rude, saying “it’s not my fault”. When I asked then whose fault it was then because it certainly wasn’t mine they told me to get a refund from JE and slammed the phone down! By this time it was 7.30pm, my husband was needing to go to bed very soon because he starts work at 3am and he’s had no dinner after working a 12+ hour shift in a physical job! I was just scratching around in our rather empty food cupboard (Tesco food shop is coming tomorrow) to try and find something to quickly rustle up that he could eat when there was a knock on the door. Lo and behold, it was our order. The driver stood on our doorstep, begging for forgiveness and asking us not to report him because he’d get sacked. It was embarrassing to watch. Obviously by now the food was cold and almost inedible, but we didn’t really have much choice than to eat it anyway, it was disgusting!
7 Opinions in 1 websites
Abbiamo assaggiato gli hot dog che erano a dir poco spettacolari e gli hamburger altrettanto eccezionali. Il proprietario simpaticissimo , ci ha accontentati in tutto. Inoltre se lo prendete take away potete godervi una cena spettacolare con vista sul ponte a pochi passi dal locale. CONSIGLIATO
7 Opinions in 1 websites
Firstly, the lady serving was very pleasant. However, the food is just not at a standard I expected nor would be happy to pay for. Lettuce had turned brown. Beef was terribly salty. Tomatoes added in error and items requested missing. Generally poor. Baguette was on the verge of being stale and the slither of margarine certainly didn’t hold the poor salad together. Really will not be returning.
7 Opinions in 1 websites
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back
7 Opinions in 1 websites
First place is a local fish and chip shop we visited many times over the past 20 years. During that time it has been operated by various different owners/managers with varying degrees of tastiness and efficiency. Today we were pleasantly surprised to see the new owners and requested our usual fish, chips and mushy peas. We always ask for small portions, but we really couldn’t have eaten anymore of this delicious food. In the terminology of an old TV advert from many years ago, the food looked good, tasted good and my goodness it went down well.
6 Opinions in 1 websites
Worst Chicken “Shish” I’ve ever had, poor quality cheap flat chicken not even cubed or cooked as shish and the wrap not even grilled. This used to be my favourite in Chelmsford cannot believe how down hill this place has gotten and what they class as large cheesy chips is far from it, sprinkled a little bit of cheese on the top of a small portion of chips, customer service just as disgusting, complete waste of money.
6 Opinions in 1 websites
Steal off smelt chilli sauce I am sorry to say this but you took my money and gave me food poisoning and when I asked and called this smelt bad you said it was normal! The cucumber on the lamb kebab had is plastic wrapper still on which means the cucumber was not washed! But served to eat, my six month old baby chews on cucumber, lucky I checked the cucumber! I will report to food standards
6 Opinions in 1 websites
Terrible service. Waited an hour only to be told ran out of food. It went back to the shop and back again. Obviously cold now with the rest if the order. Manager extremely unhelpful. Will not be using again
6 Opinions in 1 websites
Visited in the being to get a cake and then then decided to get two scoops of my favourite ice cream. She ice cream was half melted and the cone was broken on top of that the bake was boxed but requested for bag. Staff told that no bag due to COVID rules well every other shop does which was annoying when your spending £40 for a cake. When I complained of the soft ice cream and bag another staff intervened gave another cone and scoops of ice cream sis not apologised and said we we ate not happy we get a refund for the cake did not understand the logic of complaint. First staff was in experienced I don’t think they really care about customer service and would not be going there again after going for so many years they truly lost a good customer enclosing recommendations.
6 Opinions in 1 websites
Ordered the divine platter was mostly chips not alot of meat the chicken was lame paid a good price for a box of chips mainly wasn't impressed at all
6 Opinions in 1 websites
Food was great service dreadful not worth it we felt really discarded we waited 2 hours and was worth it. The waiter forgot my friends drink then when asked about it we were given attitude. I asked for chicken then I got beef. That's not the only beef I had that day. My dearest friend didn't get her meal and he refused a refund totally disrespectful. We even found a pubic hair in one of the meals. If I could give it 0 stars I would. Never going there again 2 days later I got food poisoning. I wouldn't wish it on my worst enemy.
6 Opinions in 1 websites
They are one of the best oatcakes in Stoke-on-Trent and very nice with bacon and cheese they melt in u mouth mmmmmmmmmm
6 Opinions in 1 websites
This is the only pub at the top end of Lydney and a handy watering hole if you are staying at the motel two or three minutes' walk away. Good range of beers which for me as a refugee from Surrey are offered at extremely attractive prices.