The best restaurants serving Default food in Snaresbrook Redbridge London

The food was good but the actual customer service was poor. We had to do everything ourselves. No one asked us once about if we were okay or would we like to order. We got up and got our drinks, ordered our meals and went and paid all at the bar. The place wasn’t busy but the staff were just so lethargic, strolling around but not making us feel welcome. We had fish and chips, we were offered no condiments which is weird. I’d taken friends out for a lunch for his birthday so didn’t make a fuss but I was so disappointed. Also customers shouldn’t be able to place a pram across the fire exit. I don’t know what else to say apart from it was poor.

Excellent food, brilliant service and most importantly, reasonably priced. The wife and I will certainly be going back to the establishment. It was brilliant.

Amazing, and friendly staff, as always! But what’s the deal with the tiny baby sized bar snacks? Those ramekins are good for two things, rationing out ketchup - and amusing chihuahua helmets. *I will make it clear that the Photo was taken after two ravenous dips

I have been a loyal customer of Five Lads Good Mayes for over three years, and while I've enjoyed the quality of their food, my overall experience has been a mix of satisfaction and challenges. The culinary delights crafted by Five Lads are undoubtedly good. Their flavours are rich, and the variety offered caters to diverse palates. However, my recurring concern lies in the delivery service. As an online customer who has never visited the physical branch, my experiences have been marred by instances of incomplete orders. On several occasions, I've received incomplete deliveries, leading to inconvenience and embarrassment, especially when hosting gatherings. Despite prompt apologies and refunds from the branch, the issue persists. The lack of delivery drivers to fulfil the orders raises questions about the overall logistical efficiency and customer satisfaction measures in place. Last year, there were inconsistencies in the spice levels, with the 'hot' category often resembling 'medium,' and 'extra hot' lacking the anticipated intensity. Fortunately, this issue has been addressed, and the spice levels are now aligned with expectations. However, the persistently missing components in orders, such as fries with chicken or rice with chops, raise concerns about the order fulfilment process. It prompts the question of how well the order sections are managed and the attention to detail exercised in the preparation and dispatch of each order. I urge the workers and management of Five Lads Good Mayes to empathize with customers facing these challenges. While the food quality is good, addressing these persistent issues in order completeness and delivery logistics will undoubtedly enhance the overall customer experience. I look forward to continued improvement and a seamless dining experience with Five Lads in the future. Food 4* Service 1* Portion size 3* is not worth the price.

highly disappointed with the amount of food we have been given. we had ordered a Pepsi max (part of a zinger meal) and a 7 up (part of a zinger salad box), both of which never arrived along with the rest of our meal..and speaking by experience the salad box is supposed to have a generous amount of chicken in it but this time the salad box contained little to no chicken ..Highly disspointed

Can't put even one star - disgusting! Avoid this place - no customer satisfaction. They delivered the wrong order to me, when I phoned to complain they said nothing they could do. Would not bring correct order to me or refund their mistake. She argued that I had ordered those item so they wouldn't do anything to rectify. Really? I know what I ordered.

Dont make the mistake of ordering pizza from this branch. They delivered cold pizza twice and provide awful customer service. The staff lie.