KFC Penge in Redbridge

highly disappointed with the amount of food we have been given. we had ordered a Pepsi max (part of a zinger meal) and a 7 up (part of a zinger salad box), both of which never arrived along with the rest of our meal..and speaking by experience the salad box is supposed to have a generous amount of chicken in it but this time the salad box contained little to no chicken ..Highly disspointed

Surprisingly no mistakes well done thank you

professional care of food packages taken by the prompt delivery driver - food was piping hot and clearly freshly cooked. very tasty.

Nice except I inly got one thigh, rest were wings and breastfeeding. had to sheed meat off wings and breastfeeding so kids will eat. Next time if only 1 thigh, please reject order.

I paid £7*98 for 2 mini fillet burgers and60p for a dip and was vastly overcharged why is that? Does delivery cost nearly £5?????

I asked for no Legs or thighs and was sent a leg. Do staff purposely not read the notes? Or is their training so poor? They can do whatever they want to do????????????? Incredible. Not an isolated occurrence. It is soo annoying. Please sort this practice out kfc management……?????

they don't read notes left for them when trying to customise your food!

We had to collect the order ourselves as the app said ‘courier at restaurant’ for an hour, then we arrived our food was sitting on the counter and had gone cold. We ordered at 645pm, went to the restaurant at 7:45 and while the food was being rebooked the courier showed up!!! We paid £2.50 for delivery and had to collect it. No way of cancelling it on the app either as the courier was supposed to be there waiting

My order was missing an item which made spoiled the entire lunch for me. I would like a refund.

I received the wrong order and I am still trying to get a refund

items were missing, no drinks and no fruit with the kids meal

Asked the restaurant to give me a specific piece of chicken & they did! Food was fresh, not cold & delishhhhh 😊

They served me old chicken that was barely edible , was chewy and had clearly been sitting on shelf for a very long time . Won’t be ordering from this branch again as clearly they don’t take pride in their quality control

the delivery person picked up the order and didn't move on the map for 10 minutes. I messaged her to ask if everything was ok and she was rude to me. then I met her at my front door as drivers sometimes have trouble finding my address and she was rude again. very unsatisfactory

Order didn't even arrive !!! Opened to see where it was and it stated delivered which it wasn't !! Now sat here with to hungry children !!! Absolutely shocking !

OK because of 50% discount. Would not bother at full price.

Good food but portions are way too small and very expensive. In short not worth the price

Asked for Corn on the cob and they gave my coleslaw which I don’t eat. Also didn’t add the dip I paid for

The chicken was so small I ordered a bucket of six the pieces wasn’t enough for three more like enough for two also I didn’t get my popcorn chicken

Drink missing from meal, I had only around 9 separate chips delivered with my meal. Pathetic ! I’ve put in a refund request via just eat as it doesn’t warrant a £10+ meal

We actually had takeaway but there is seating if you want to dine in

Finally, a fast food outlet in this area where the staff are hard workers. They work quickly, efficiently and communicate as a team. Refreshing to see. No one waiting more than 5 mins for their food. Food is good!

Burger’s weren’t hot only Luke warm.

The items I ordered were never delivered and JustEat have refused a refund - I would never order from KFC or JustEat again

Didn’t receive my order and driver didn’t attempt too call

Was very patient and thoughtful

Took nearly an hour to deliver said courier was at the restaurant for nearly 40 minutes and when it was delivered it was cold hard and inedible had to throw away .. such a a waste of money!

I usually like ordering from this KFC because my request on notes was always taken into consideration. Today, someone at their shift at this KFC couldn’t read properly or left their glasses at home, as I requested for no leg pieces and I got 2 legs with my mighty bucket. One would be forgivable, but two is just done on purpose. Chips were also squashed and were flat. I’ll order from Morley’s next time.

very filling, 2 wings and breast. cobb was squashed and drink exploded due to shaking

Gabe me mash instead of fries and forgot mini filliet 🤨

I’ve paid twice £36 together and my food has never arrived!

Food wa svelow stanfard. Chips were inedible and went in the bin. The burger had a chicken bone in it.

My order didn't completely arrive. My side order and sauce was missing. The driver said he would go back and get it but I never saw him again.

Food was delivered on time and it was warm. This KFC also delivered the chicken pieces I requested in my Mighty Bucket for One. Thank you!

So tight with the portions. Only put 5 chips in the bag. Ridiculous! Not impressed

When you guys get it right thank you

when the order arrived it wasn't the right order I have tried calling the restaurant and received no answers we have received very poor customer service we now do not have enough food and we both or diabetic

Order was correct & food was piping hot, can't fault our experience.

I tell you what there are some foolish people working at kfc Penge because if you write no legs, and they still send a leg.you have to tell yrself,what is the level of brain power, yr dealing with??

Please educate the drivers delivering the food. Completely wrong order delivered. Leaving me to then have to go and collect my food myself and give the restaurant back somebody else’s order

I spent £20 and didnt get the right order!!!

The driver was rude expected me to come out of my building pregnant go downstairs and get my food

The food we had arrived on time and was fresh and tasty. However, they missed an entire meal (an entire meal) and the fries and beans from another meal.

The food was good but my drink was missing

I ordered a 3 piece meal expecting 1 small and 2 large pieces but got 3 small pieces. A rip off for £9

Came in with my family at about 9pm and the main seating was closed. Which was fine. So there was a circle table near the door so I said let's sit here. It was 2 adults and 3 children. I went to order at the desk. Another man behind the counter shouted dining in I'd closed out loud. I mean I ignored it because he wasn't directed speaking to me. But it was rude. The lady who served Me didn't say this and let us sit. We cleaned up after ourselves as we usually do and left. Wasn't very welcoming.

i never received the food we been waiting for more than 2 hours do not wasted your money. The worst service have received so far.

bottle orange not delivered again

Our delivery order has been cancelled 30 minutes before the store closed.

Chicken wings wasn’t fresh ( dry-left in counter for some time )

Cold got 6 wings not 8 and not much chips

asked for all thighs got 2 legs which kids don't eat so had to use chicken from burger. fries were cold and burger covered in sauce.

the chicken in my burger was inedible and like rubber tried to get a refund through just eat but was told I didn't qualify for one, really disappointing

received the wrong order. They delivered someone else's food and it was a much smaller and a cheaper order.

Great food & service…….5 ⭐️ Delivery…..Thanks.

3rd time now, incorrect items and 1 time didn't deliver at all. I give up with KFC/Penge. Avoid!!

My older bag was open and the chips aswell forgot my gravy won’t use again don’t recommend

hoe can I get a refund, my order was not deliver

Food was perfect only problem was the drink was warm

Best kfc order I have ever had

I was asking for ketchup, mayonnaise and spoons,and I didn't recived nothing

whoever came to bring the food was a disgusting male who needs to learn some manners and respect

Always dirty with rubbish and smells like they got a problem with their plumbing

Great food & service….5 ⭐️Delivery…..Thank you

It is what it is- a fas food chicken shack.

Didn't deliver the food I ordered

Once again I wrote asking for hot.chips and they arrived cold.I won’t order them again. Very very poor quality/service Penge kfc… there are other places that serve hot food TLB disgusting

all food was cold, no point ordering

Hot and tasty. No issues, perfect.

Didn't received my right orders

not happy when accepted but then manager was purposely trying to cancel my order

All pieces were dry over cooked breast, no drumsticks and thigh

he made me go on a wild goose chase he had no sense of direction even when i told him where to go because i could see him he kept stopping and then turned around and went the complete opposite direction absolute joke i’ll rather uber it’s because that was just terrible

Food was disgusting dry and smells like onion rings Food came without the hot wings I paid for

no drink delivered rang several times no answer

The food was cold and therefore not tasty

Food lovely delivery guy got a bit lost but we found hi very nice friendly guy

I requested a chicken leg as the price and they did not bother to read the note and gave me the wrong piece

the drivers just give anyone the order without verification. orders going missing. this is the third time

Very good service and very fast

It was late and the gravy leaked everywhere destroying the bag so when the courier pulled it out of his bag it fell out onto the floor. Bucket of chicken was ruined and so were the burgers, can of drink missing too. Spoiled what was meant to be a treat

One of the meal was meat to be boneless. The wrap was more sauce and red cabbage. Really really poor tbh! Cans of drinks warm soggy chips!

Items missing from order. Chicken wasn’t as nice as normal. Quick delivery

The driver called me to say he could find the address although clearly stated. I gave him directions and he was unable to locate the property. I had to walk down 3 flights of stairs at 8.5 months pregnant to meet him. He was not even apologetic. Poor service.

food very hot no problems with order or delivery

Sadly this particular KFC never reads any request and always gives you what you ask them not to.

Why is it ? I take the time to to write no legs on my notes. And you send me a leg? Is someone unable to to understand plain English…. Or do you not want my business???? It makes me mad…..what’s going on Penge kfc????? Maybe I try Morley’s next time

every time I've ordered recently everything I've ordered hasn't been provided. The Just Eat app does not provide you with enough options for the issues being encountered. Not receiving what I've ordered or missing items isn't acceptable.

missing chicken wings as ordered 10 wings and 4 was missing with chips

I ordered two fillet burger meals and I wrote in the notes for the restaurant that I would like one with normal mayonnaise and the second one with pepper mayonnaise which I normally get. When it finally arrived as the driver couldn’t find our address to deliver it and I couldn’t understand him on the phone. The food arrived cold and not how I ordered it. I received two fillet burgers with normal mayonnaise. Disappointed the the burger was not how I like it.

I’ve begun to feel very poorly since eating my food.

Very nice food and very good service

food has not been delivered, the driver arrived and said he hasn't got my order???

Very good delivery and very tasty food

Very fast delivery and very good food

Very clean and very good service

Very nice people and very good restaurant

Very nice Restaurant and very good service

Very tasty food and excellent service

Very well clean and easy to order