Based on 2.023 opinions finded in 2 websites
Based on 2.023 opinions finded in 2 websites
Opinions
The service was very good. Syed our waiter was very attentive and good. The atmosphere was nice
Osa Bello . 2024-10-18
MORE AT Google
Excellent service, quality food 👌
William Shearman . 2024-10-13
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Ranvir was an excellent waiter - great service, very accommodating! Good food as always
Leyha M . 2024-10-12
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Fabulous place to go to celebrate with family and friends. Food was tasty and the ambiance was lovely especially in the evening. They even had a designated area for praying. Only downside is lack of parking.
Shahara Khanum-Diplock . 2024-10-10
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Staff are very friendly, atmosphere is nice. Decor looks amazing and the food is really good too. Special thanks to ranveer this man is a legend. I needed to pray and he found out which direction and even created a space for me and also helped a lot when serving food also. Amazing will definitely come back
Azharul Haque . 2024-10-05
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Went to the food stand for a £5 Lamb Biryani at the Halal Food Festival in West Ham Stadium. Most impressed with service, food and atmosphere. Thanks
Sayful Islam . 2024-09-29
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Friendly venue and staff in the Lounge. Always attentive and good customer service from the guys at the back making the sheesha's to the waiting staff (Saira, Amir, Fuad, Said, Robin and all).
fawzi jeeachee . 2024-09-27
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Amazing service and atmosphere.
Zainab Dakri . 2024-09-27
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First thing first, absolutely poor service. Only one person was working and obviously he was not happy. No smile, not welcoming. Food is also not the same. Been here few times before but this time very disappointed. Apple juice had no taste. I guess, extra water was added. Chicken fries were cold. Nihari had less meat and more fat. Won’t recommend. Papri chaat was ok. At least we had something.
Foodie Ilford . 2024-09-25
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Colony is a nicely decorated restaurant, so we went as a family, there was 7 of us in total. We did book in advance, the whole restaurant was empty and we were still given a weirdly shaped table, when there were clearly other tables available. Regardless, that wasn’t a big issue, we then only received an iPad to look at the menu for the 7 of us. When we proceeded to ask if we could get more menus, they just went on to say for us to scan the QR code, which didn’t even load all the images on the menu. We had the prawn, chicken lollipops and fish for the starters and they were very good, so we had high expectations for the mains but we were disappointed. Originally we wanted to get the steaks, however we were told that they had run out which was quite unfortunate, this is what we were looking forward to. We got lamb burgers, the bun felt stale, so I had to tear off the top just to make it somewhat satisfactory. The malasa fries were good and piping hot, would recommend those and would recommend the biriyani. We ordered the chicken fries as well, it took a bit of time for it to come out so the cheese solidified, making the chips less crispy and initially becoming a solid block thus not tasting the flavours and not making it enjoyable to eat. we ordered one grill platter for two and one grill platter for one. I would say we was quite disappointed with these, the lamb pieces and lamb chops was dry but the chicken wings that come with the platter was quite nice. All the drinks that we ordered (colony spritzer, lychee mojito, apple bamboo, pina colada, coconut kiss, regular mojito) were great, and so was the presentation. I liked the fact that dry ice was given for the pictures. The server we had, we could tell that she was new as some lack of experience was shown, but she was very friendly and apologetic if any mistakes were made. I wouldn’t say I would be coming here again as we didn’t have a great experience with the food and the amount of flies that were in the restaurant was very off putting. At one point, we looked up to the ceiling and there were like 15, some even landing on our straws and food. If you are looking to come to colony I would recommend the drinks and the starters.
Tayyiba Torofdar . 2024-09-09
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I went to this restaurant the other day, hoping to enjoy the lounge and watch a football game. The host of the lounge was extremely rude, did not let us sit where we wanted to with no reason whatsoever. Also said if we did not buy shisha we could not stay there even though I called up earlier and they said on the phone no shisha would be fine. I think this is extremely unprofessional and the man in the lounge section is also rude and unwelcoming. I left immediately, and will not be coming back. Also do not recommend.
themortalace ! . 2024-09-06
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Unbelievably terrible service and average food! Ordered medium rare steak and got a super well done steak, worst part they had the cheek to say the believe it’s medium rare LOL. Ordered drinks, 10 mins later reminded them, they said it’s coming, another 10 minutes later it’s still not here. Over 20 minutes for drinks while the restaurant was dead (no customers). Typical place, advise not to go here, there are plenty more options nearby. Oh and the manager never came to see us even after I insisted to speak to him.
Jahan Ahmed . 2024-08-30
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Not a bad place! but I have state, its very pricey. The shisa lounge upstairs is very nice.
Kam Malik . 2024-08-30
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Very friendly staff. Delicious food and decent shesha cafe.
Kalsoom Aqil . 2024-08-21
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Food is great but this review is simply because they are false advertising their breakfast and state they do breakfast from 9am-4pm but never happen to be open during these times… little things like this can let you down
Salim . 2024-08-15
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Honestly it’s the best place to eat if you’re craving Indian food or even fries, they have a variety of options for food and drinks and the interior in the restaurant is just beautiful girlies so definitely would recommend and it’s very clean.
Tahmina Khatun . 2024-08-15
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Mr Seyd was excellent in service and hospitality. Great recomendation !
Khalid Saleh . 2024-08-13
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It was a treat to visit colony my first experience was amazing i enjoyed the food Saeed give great service i definitely recommend to go once at least i love that place ❤️ thanks!
All Rounder Videos . 2024-08-07
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I went here twice and each time I had amazing service , the food was delicious as well as the desserts and the service I was greats the staff as well were amazing and friendly I would recommend this place anytime .
Iman mohamed . 2024-08-05
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Hyped up for nothing, food is below average
Imran Bhatty . 2024-07-31
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Everything was on point with the exceptional of the mixed platter which was bland.
Jewel Haye . 2024-07-24
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I reserved 13 seats for my family some drove from BICESTER for my 74th birthday dinner. WHAT and from where shall I start, sat down on our allocated seats without any welcoming words, after sitting, we ordered drinks and I ask the waiter if I can have a JUG of water he politely said YES, after 15 mins no water but our drinks took nearly 20 mins to arrive, I asked again a different lady waitress for jug of water and she without apologising she said we do not give jug of water you have to buy bottled water which we did(why the first water did not know ),anyway we ordered our MAINS, and it took about 5 mins between each dish while the previous was getting colder, we asked for 12naans,were given 6 and were told remaining 6 coming in a moment, services were AWEFULL, when we finished eating THEN the remaining 6 naans were delivered, which we told them its no use waiter just looked our faces. PORTIONED WERE SMALLER and prices were VERY HIGH .we were very DISAOPOPINTED with the portions and mainly with services. OUR bill came to nearly 500 pounds and when we left not a word from anyone to say GOODBYE. I SURELY WILL tell ALL MY FRIENDS the experienced we had. FOR that reason that is why I have given one star. REST you can judge from my REVIEW.
arfan aslam khan . 2024-07-21
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Not good unfortunately. Very dirty, this is the main restaurant. Dirty floors, dirty glass and mirrors. Food was poor. Service was all over the place. Wont return.
Mohammed Farooq Hussain . 2024-07-20
MORE AT Google
Delicious food, great environment for family and friends, and our server Saeed went above and beyond for us, best services from him, he made sure we were all satisfied and always came to check on us and give us the perfect experience, I will be recommending Colony to all my friends and family because of him.
Ronald Artessy . 2024-07-20
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Ranveer was really nice with his service we enjoyed the food n drinks nice place
Daisy Pahwa . 2024-07-17
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Good quality Shisha, the mains were not to my expectations. The Desi Chai is absolutely delicious. It runs rings around any chai place. Great for Shisha. Expensive menu and small portions. Fantastic service from the staff in the Shisha lounge.
Tarik . 2024-07-02
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Amazing restaurant, brilliant service, staff are attentive, atmosphere was good (we were at the back of the restaurant with tv and shisha available - watching Euros) food was delicious, value for money. Ticks all the boxes. Only downside is parking, need to park on the main road or find a side road but well worth it. Coming again very soon
Ab Ab . 2024-07-02
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Food is average on the whole, some dishes were good like the paneer. Drinks are over priced for what you are given, example, I ordered Pinocolada which cost a lot only to be give ready made Sun Tropical pineapple and coconut juice which costs 99p in the shops! The manager always states that the card machine is not working. I visited 2 times over 2 weeks and he gave me the same excuse which was "the card machine went down this morning"
Gulam Ahmed . 2024-06-28
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Syed was a really good waiter he was really kind and helpful I really reccomend coming here
Cristiano Ronaldo . 2024-06-25
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Lovely place, great interior design, good prices and very filling. I went on a Saturday evening around 6pm to about 8. I was in the lounge and it was a good atmosphere, people were playing cards and watching the football
Tour13002936674 . 2024-06-23
MORE AT TripAdvisor
Amazing place for weekends. Sheesha nd Turkish kehwa 😘
Raza Ulhaq . 2024-06-23
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My recent dining experience at Colony Restaurant, under the expert management of Muskan, was truly outstanding. Muskan's dedication to excellence was evident from the moment I stepped into the restaurant. As the manager, Muskan ensured that every aspect of our dining experience was flawless. Her warm and welcoming demeanor set the tone for a memorable evening. She greeted guests with genuine enthusiasm, making us feel like valued patrons from the outset. The ambiance at Colony Restaurant was elegant yet inviting, with tasteful decor that created a sophisticated atmosphere perfect for any occasion. Muskan's attention to detail was apparent in every corner of the restaurant, from the stylish table settings to the soothing background music that enhanced our dining experience. The menu curated under Muskan's supervision was a testament to her culinary expertise and commitment to quality. Each dish was crafted with care, using fresh, seasonal ingredients that showcased the chef's skill and creativity. Muskan's managerial prowess was further reflected in the impeccable service provided by her attentive staff.
Samar Abbas . 2024-06-21
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Great ambience and service. Desserts are scrumptious
Zaki Ijaz . 2024-06-20
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Shisha food and service on top by Muskaan
Arslan Ahmed . 2024-06-20
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We have been there a couple of times recently and absolutely loved the food and service. I would like to mention Mr. R. Rajput who served us with a smile and always available for a request. The ambience is really good as well. Our favorites were the mocktails and the starters, especially the prawns.
Arka DasGupta . 2024-06-12
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Really amazing place Nice food Great service
Selim Chowdhury . 2024-06-11
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Great food Nice atmosphere Good service
Selim Chowdhury . 2024-06-09
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Syed was excellent during the whole night. He accommodated to all our needs and made the experience a very memorable one. Nothing much to say but Beautiful atmosphere, excellent food & great service. Nothing but praises from me. 👌 Once again Thank you Syed !!!!!!
Enock Asante . 2024-06-03
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Had an amazing time. Syed was the best. Give that man a raise👏🏾
Richie . 2024-06-03
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I went there for shisha and it was banging.
Koysor Uddin . 2024-06-03
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I went to colony 2 years back and the food and service was great ..... we went recently and the food was not the same ,starter's mixed grill was not nice at all the lamb tikka was absolutely hard and the kebab was also very chewy. ... mohito was just full of ice nothing else. The mains had no flavour at all. The waiter stated they had changed menu but sadly was not great . I was very disappointed and sadly won't be going there again. Prices are also over rated plus service charge is also over rated.
G R . 2024-05-31
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I visited Colony for my birthday and it was incredibly disappointing. From the moment we arrived, the service was a major issue. We found ourselves having to ask the waiters multiple times for even the simplest things, and it took an excessive amount of effort to get our requests fulfilled. The shisha was a decent, but the lack of attention to changing the coal was frustrating, requiring numerous reminders. To make matters worse, our drinks were delayed both with the food and shisha service, despite the restaurant being relatively empty when we arrived early. While the food was okay, the subpar service overshadowed any enjoyment. The ambiance was further dampened by the unusual music selection in the lounge, which was far from the popular tunes we anticipated. We had to repeatedly ask for the music to be changed, adding to the overall disappointment of the experience. In summary, it was the consistently poor service that ultimately soured what should have been a special birthday celebration at Colony. I honestly regret paying the service charge.
Jasmin Begum . 2024-05-30
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I thought the food was ok but the menu was a let down. Nothing new and exciting on this menu. Service staff were great and atmosphere was ok
wholesalers 4 u . 2024-05-29
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The waitresses and waiters were nice however, the food took up to half an hour to arrive. The manager was very rude and took advantage of the fact that teenagers were paying and made us pay a service charge for mediocre service.Would not go there again.
Christine Amo-Adjei . 2024-05-28
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Restaurant is quite good. Peaceful atmosphere. Food is tasty. But the extraordinary consideration care and kind disposition from the Manager named 𝐌𝐮𝐬𝐤𝐚𝐧 made us feel right at home. She personally came to tables to check if we had everything we wanted and if everything was up to mark. Cherished her genuine touch of hospitality, Which brings up the restaurant quite a bit. Last but not least, the cheesecake she introduced us, it was fantastic. The way she presented was totally amazing. Massive Shout out to 𝐌𝐮𝐬𝐤𝐚𝐧💎
Wali _911 . 2024-05-27
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Food is delicious, serving is great and customer dealing "especially by Ma'am Muskan" is very great. Overall, restaurant and staff is 10/10.
Asher Ali . 2024-05-27
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This restaurant is fantastic! The manager (Muskan) is very friendly and ensures everything runs smoothly. The food is delicious and the atmosphere is welcoming. Great service and attention to detail. Highly recommend for a wonderful dining experience. We will definitely come back!
Sunil Sharma . 2024-05-22
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I Went to this restaurant for lunch. It’s located just a stone’s throw away from seven kings station. Atmosphere was great. Nicely greeted and felt welcomed specially from staff manager when we entered the restaurant. It was fairly busy. Food arrived quite quick and tasted yum! Will definitely go there again in the future.
Harsh Mutneja . 2024-05-21
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Food was amazing - Syed was very fast to service and polite to help
SHAFIQ Saddique Lala . 2024-05-19
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Always Best service from muskan 🙏
Shoaib Abbas . 2024-05-19
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amazing customer service thank you Syed
Hiba Mohamed . 2024-05-19
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The food was absolutely stunning. We would definitely be back. We was served by Muskan she really looked after us and made our experience a 10/10
Pierre LA . 2024-05-17
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Absolutely beautiful restaurant with amazing friendly staff. We had a lovely member of staff called Muskaan and she honestly was amazing. The food was amazing every dish was bursting with flavours. We can’t wait to come back again soon
Natasha L'AIMABLE . 2024-05-17
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This was my third visit to Colony with my family and probably will be my last. I was heavily disappointed with everything. I think the restaurant was understaffed- we were seated but had to wait to be served even though there were hardly any customers. Though the food came relatively quickly.. our drinks didn't. We had to prompt the waiting staff to bring our drinks and when they did- they brought us the wrong drinks. Please note this restaurant does not provide tap water which is frustrating. The food was awful- everything was extremely bland which wasn't the case before. We ordered the starter platter and every item was devoid of any flavour. It didn't even have a fragrance which we're accustomed to. We also ordered lamb karahi and lamb biriyani. The lamb karahi was very bland but the biriyani was worse. It's flavour was horrible- too many fried onions in the dish which was very off putting. Would not be venturing here again - would not recommend.
Nadia . 2024-05-16
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Food was terrible syed was very freindly and welcoming
mustaqq . 2024-05-13
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I visited kahani in Ilford, must say awesome food and ambience. Picachu looked after us, lovely customer service. Defo coming back
Anoosh zaidi . 2024-05-10
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The lamb karahi, sebastian cake and karak chai was very nice and would highley recommend having it. Muskaan was very nice and delivered really good service to us as we chose the cake she recommended us to get and it was one of the best desserts i had in a long time.
Shujat Husain . 2024-05-08
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Looking for good food but don't care about the service this is your place to go, Food quality was good & Atmosphere was very friendly, However service wasn’t good due to lack of staff or training, We had to order multiple drinks to get the right one which means spending extra money. Overall experience was good.
Usman Manzoor . 2024-05-06
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Good atmosphere and ambience. Didn't take long to receive the food but then again it wasn't peak time. Food tasted OK. Prices were decent. Ordered a starter, biryani, curry, naan, beef fries, 2 drinks, bottle of water and 2 deserts. Worked out to be £45.00 a head. IMO the food needs to have more oomph in the taste to make it stand out from the competition. Tastiest was the paneer starter.
shahidul Sha . 2024-05-06
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Really nice place for dinner. Food was really good quality and atmosphere very friendly. Service wasn’t there often i had to bring my own dessert menu. The drinks we had to ask for twice to be brought out.
Szymon Dowgiert . 2024-05-04
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I have been to Colony few times and never been disappointed. The food, tea and Shisha was really good, couldn’t find any fault with anything. Importantly, Muskan and Robin provided amazing service and took care of us really well. They both are gem at this place.
Farhan Riaz . 2024-04-29
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All thanks to Muskaan❤️the best manager…
masrath jahan . 2024-04-14
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Food and service fantastic genuine price with fine dine experience
The Golden feathers . 2024-04-14
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Best experience an best birthday celebration ever MUSKAN was amazing good gesture an great warm welcoming enjoyed overall
syed shahfahad . 2024-04-14
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Awesome experience authentic taste good ambiance and staff are very friendly
mohammed imran ali . 2024-04-14
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Food is superb drinks are amazing loved everything Thanks to Muskaan syed kshitiz
Asra Mansoor . 2024-04-14
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The people there were so nice and welcoming, they were so patient with us as we were a big group😊 the servers were friendly and understanding especially Kshitiz, he was so attentive to us and had a welcoming and caring feel to him. And of course the food was 10/10😍
khady d . 2024-04-13
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Kshitiz Was so good to me and my friends we loved his service. Will definitely come back his service was amazing
Fatumata Touray . 2024-04-13
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Amazing service, amazing food muskan and Kshitiz were so lovely
Aisha Juwara . 2024-04-13
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Slightly below average food and poor service leads to 1/5 rating There were 9 of us and our bill came to £180. Rubbish service - had to ask 3 times for most thing including water, the mango lassi, for glasses for the water. I gave up and got up to get knives and forks for the table. The mains took about 45mins+ to arrive to the table after we had finished our starters. The roti was so hard you could play frisbee with it. The rice wasnt fresh. The meat platter for £28 was pretty pricey and was best for 2 people. Everyone on the table including the kids gave the food 4-5 out of 10 and they were being generous. There is no tap water and they charge £4 per bottler water. The bill was also incorrect and needed to be adjusted which reduced the cost by £35. They charge service of 10pc which I declined. I won't go back.
A . 2024-04-12
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Damn awful service used to be my best spot for Eid but the staff made sure to make the worst day of the year. It’s upsetting how bad they treated me. Just to get a drink it took me 2 hours asked few time to 5 different staff for a drink yet when it came it was only ice and not blended properly. No hate with the place but made sure to treat all the man serving first and the girls serve by ignoring. They shisha was good once upon a time asked to change coils again ignored. But made sure to pay the 10% of service charge since I work in the same industry and I know how it feels
Erika Ullah . 2024-04-11
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Good food with family environment.
Fatama pervin . 2024-04-09
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Really kind/ attentive service but food is just regular/nothing too exciting
Majida Begum . 2024-04-06
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Utterly delicious food, very generous portions and attentive and helpful staff. A very pleasant experience all round
Jane Taylor . 2024-04-02
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The portions was very little compared with price. Food served very late . Taste overall. No ketchup, sauce, salt or pepper on the table.
Zakia Rashid . 2024-04-01
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I really loved the service, Ramaan who served us was super cheerful and helpful. Would 100% come back again
Izhar Khamis . 2024-04-01
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Syed was a very nice waiter. Excellent customer service. Made sure our meal was good and we were happy with the food and service. If there were any complications or any sort of confusion. He was there to sort it out and help us. I loved my time here. Very sweet people.
S Muhammad . 2024-03-25
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Amazing food great service (a bit slow) prayer spaces for muslim woman and men good prices a great family lunch spot
Imdad Chowdhury . 2024-03-23
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Everything is perfect here food, ambience and service 😊
Noush Sayeed . 2024-03-06
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Too loud. Staff don’t come to you and it’s hard to get served. They seem to be busy on their phone and vaping
Lucy Jane . 2024-03-02
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The food and atmosphere was 10/10. We really enjoyed ourselves. Service was very friendly. Thanks for the amazing evening
A uddin . 2024-02-28
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I have no idea what people like about this place. Been here 3 times now and ordered different food every time and the food is just absolutely terrible! They need to hire a better chef and work on their recipes. A word of advice for anyone thinking about visiting, 4 doors down there’s a restaurant called Adana Turkish fusion or Adana fusion Turkish. It’s not up town dining but a very clean place and their style of Turkish food was literally a gem to come across. If you haven’t tried their food yet, you can thank me later 👍🏼
Kash . 2024-02-21
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There were 13 of us ate in Colony last night (sunday) for my birthday. The service was slow, it wasnt even busy but they got our drinks and some food items were missing. The food was not hot. The customer service was very poor. Even when we left, no goodbye. They never came to check on our table. One waiter I believe couldn't speak english or understand, he look sad to be there. My neice broke a glass accidently, the waiter left the glass on the table till I mentioned a few times to remove the broken glass from the table. We won't be going there again.
Rahena Hussan . 2024-02-19
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Sooo cold 🥶🥶🥶 when here for my birthday staff was soo kind and they even played it’s my birthday and gave me an ice cream with a sparkler like a mini cake its was amazing also I had masala chips and a chicken burger and it’s was amazing
HibzzyJ (Hibah Ali) . 2024-02-10
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One of the best dining experiences I’ve ever had great food great service and a wholesome atmosphere
Bepo . 2024-02-07
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Best restaurant I have ever went to I will recommend everyone to come here
Muayad Eltayeb . 2024-02-07
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Great atmosphere, nice staff, food was all perfect
Kashif Saadat . 2024-02-07
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Went for a family meal. Reasonably priced and great service from attentive staff.
Sorwar Choudhury . 2024-02-03
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Farouse provided an exceptional experience with her friendly and super attentive service. She made the dining experience truly pleasurable. The food was amazing, and I highly recommend it!!
Archana Somasegaran . 2024-01-30
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I've been here before. I like the vibe. Food is nice too. However, we were not happy this time. Service was so slow. They did not have enough waiters/waitresses. We asked to remove the discretionary charge and the manager asked us why we don't want to pay it! And then asked again. I have never been asked why we don't want to pay discretionary service charge. She told us it was for them to understand and explained that two of their staff members were off sick. That is, respectfully, not our problem. The beef bao bun starter is tiny and only one bun given - for £7. Our mains were nice. No tap water, you have to pay for water. The "big" bottle is £4 and not so big. Their "famous colony milk cake" is described as a "tres leches in pistachio milk". It wasn't as great as they hyped up. It's not pistachio milk, it's a small garnishing of pistachio and the small cake is drowning amongst what looked like plain milk. This place has the potential to be better. When it improves we might be back.
A A . 2024-01-27
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Thank you for treating me like a second class citizen 😞 Found a huge prawn in my chicken jalreazi. Only got 15% off for it. Imagine I was allergic to it then what would have happend? I get 20% off? The colony burger was nasty. It's frozen cheap pattay. Owner tried to fob me of by saying it's beef and brisket blended. Should have taken a pik. 🤢 To top it off, I asked for water and I was thirsty big time didn't get a bottle. When I went to ask the manager he said we didn't charge you for water. Could have fainted out of thirst the waiters would step over me to take orders from other customers without any acknowledgement. Portions are tiny but the price is maximised. And no tap water only 4.50 for bottled water. Sometimes humanity should come before profits. Overall nasty 🤢 won't be going back.
Hafizur . 2024-01-21
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Generally it's a great restaurant, food was nice, decor was good although it had live or dead cables sticking out in the toilet. But generally it's OK. Standards have dropped
Sadique Ali . 2024-01-17
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The best lounge in London. Out of this world.
Usman Shah . 2024-01-15
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honestly the food here is the best ive had, PERFECT customor service, beyond delicious food and the restaurant looks beautiful
shaheer iftikhar . 2024-01-09
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Food and service were excellent. Beyond my expectation.
M Khaled . 2024-01-08
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Amazing experience in the last evening last hour of 2023 , it’s my 2nd time visit with my family, We enjoyed new year evening here, such a beautiful place, a delicious food and well respected staff, a great personality kind manager, I would say you must visit you will enjoy I am 100 % sure, thanks for all that stuff members and a very happy new year 2024 to everyone who can see / read my feedback. 10/10 *********** kind regards
dawar pakhtoonyar . 2024-01-01
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What can I say absolutely amazing I held my walima ceremony here from food to service everything was on point my family and friends loved it owner bhaisab and the staff were 10 10 Alhamdullilah it all went smoothly keep it us guys massive thank you to the team at colony
Jay Jay . 2023-12-31
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Overall for a restaurant of its calibre , i expected better. The service and vibes were okay however the food was sub-par . Out of all the dishes no one was impressed. Peas inside a steak ; who does that?
Kasim M . 2023-12-31
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The food was lovely, the staff at the beginning took there time coming to us and forgot my friends drink it’s been half an hour but was sorted once we let them know. They even gave us free deserts for the misunderstanding which was sweet. Would differently go again!
Naddz Aziz . 2023-12-30
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Needs bit of cleaning. Restaurant: Food: it’s okay and good Atmosphere main reason we came here is because it looks nice and we came for an occasion Price: that’s standard every where now Service: was okay they forget you and don’t come and check. Not enough time between starters and Main. Desert: no good options Drinks: okay is good do more nice Mocktails Other: they do serve another menu from the Shisha lounge which are burgers and I heard the burgers are good but haven’t tried Shisha lounge at the back: Haven’t been there but heard it’s okay.
Jennifer - Zeynab Hossain . 2023-12-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very good service by the staff from store 14228 .Tahmina serves me always very well and the delivery hand off time is very good
399 Opinions
Last night friends and I attended G’s Halloween Pub Quiz and it was the best evening out! The staff always go above and beyond to make the experience worthwhile, while assisting those with additional needs, making sure the pub is accessible to all. I cannot thank them enough!
57 Opinions
We ordered a hot dog which did not mention spicy, but was in fact mildy spicy and overcooked. We ordered a piri piri chicken wrap which is ok, but piri piri sauce is pretty much water, so it went everywhere and didn't taste of much. The service was slow, and the manager was on the phone to her friends all the time. The strawberry milkshake was ok. Giving feedback at the end was met with stone cold faces and no empathy. In short they don't care. Avoid. Food is 2 out of 5, service 1 out of 5.
8 Opinions
I have been a loyal customer of Five Lads Good Mayes for over three years, and while I've enjoyed the quality of their food, my overall experience has been a mix of satisfaction and challenges. The culinary delights crafted by Five Lads are undoubtedly good. Their flavours are rich, and the variety offered caters to diverse palates. However, my recurring concern lies in the delivery service. As an online customer who has never visited the physical branch, my experiences have been marred by instances of incomplete orders. On several occasions, I've received incomplete deliveries, leading to inconvenience and embarrassment, especially when hosting gatherings. Despite prompt apologies and refunds from the branch, the issue persists. The lack of delivery drivers to fulfil the orders raises questions about the overall logistical efficiency and customer satisfaction measures in place. Last year, there were inconsistencies in the spice levels, with the 'hot' category often resembling 'medium,' and 'extra hot' lacking the anticipated intensity. Fortunately, this issue has been addressed, and the spice levels are now aligned with expectations. However, the persistently missing components in orders, such as fries with chicken or rice with chops, raise concerns about the order fulfilment process. It prompts the question of how well the order sections are managed and the attention to detail exercised in the preparation and dispatch of each order. I urge the workers and management of Five Lads Good Mayes to empathize with customers facing these challenges. While the food quality is good, addressing these persistent issues in order completeness and delivery logistics will undoubtedly enhance the overall customer experience. I look forward to continued improvement and a seamless dining experience with Five Lads in the future. Food 4* Service 1* Portion size 3* is not worth the price.
6569 Opinions
highly disappointed with the amount of food we have been given. we had ordered a Pepsi max (part of a zinger meal) and a 7 up (part of a zinger salad box), both of which never arrived along with the rest of our meal..and speaking by experience the salad box is supposed to have a generous amount of chicken in it but this time the salad box contained little to no chicken ..Highly disspointed