Colony Lounge in Redbridge

We had an awful experience at Colony. Our group waited 1 hour and 30 minutes for our food, despite all of us fasting. When the food finally arrived, it was bland and disappointing. The worst part was that my brother ordered a lamb burger and became extremely ill after eating it. It was the only thing he had and when we got home, he threw up 7–9 times, clearly suffering from food poisoning. This is completely unacceptable. Given the poor service, long wait time and unsafe food, we are extremely disappointed and will never return. Would not recommend this place to anyone

Came for Iftar had the worst experience, ordered mains at 5,45 and was still left waiting at 7.30. Whilst the manager was apologetic to my face and did give me a takeaway biryani. He then proceeded to still CHARGE for a main after saying it will come off the bill. Seems like the biryani that was “on the house” was inadvertently charged for. Apparently 5% off the bill makes up for waiting 1 hour 45 mins and knocking off 3 water bottles. Safe to say won’t be returning after that experience.

The service is so completely terrible I now understand why there was only 1 other table with customers. Rude staff (Asian man- name he gave Jamal) charging us to use an empty cup when we’ve already ordered full meals AND drinks is ridiculous. Your restaurant is empty and this is how you want to make up for lost revenue? No business etiquette at alll. Won’t be recommending nor visiting an establishment that is making up prices for empty cups ever again.

We had a great time at the colony restaurant, we had our Iftar meal here and the service was great, there is also prayer facilities available. The kind gentleman Syed took great pictures of me and my friends.

Syee my server excellent service food was very delicious very friendly

The food is excellent and the service is very nice by Syed. This my honest review, the brother was amazing

Paid 69 pounds for absolutely meagre amount of food. They also forgot to pack another papri chaat.Won't bother again. Could have gone further up the road to Royal Nawabs. Paid less and got more high quality food. Mistake.

this place is so disgusting and disappointing i wanted to have a good birthday and the food was terrible today i was feeling very sick and it made me and my friends throw up i dont recommend eating here. the bathrooms are also terrible never am i coming here. they have over charged us aswell since we are kids. Service was too expensive i barely could pay.

we were served by Syed. Very friendly and helpful. His recommendations were helpful. He also was prompt with requests! Good environment and good food!

Colony is a nicely decorated restaurant, so we went as a family, there was 7 of us in total. We did book in advance, the whole restaurant was empty and we were still given a weirdly shaped table, when there were clearly other tables available. Regardless, that wasn’t a big issue, we then only received an iPad to look at the menu for the 7 of us. When we proceeded to ask if we could get more menus, they just went on to say for us to scan the QR code, which didn’t even load all the images on the menu. We had the prawn, chicken lollipops and fish for the starters and they were very good, so we had high expectations for the mains but we were disappointed. Originally we wanted to get the steaks, however we were told that they had run out which was quite unfortunate, this is what we were looking forward to. We got lamb burgers, the bun felt stale, so I had to tear off the top just to make it somewhat satisfactory. The malasa fries were good and piping hot, would recommend those and would recommend the biriyani. We ordered the chicken fries as well, it took a bit of time for it to come out so the cheese solidified, making the chips less crispy and initially becoming a solid block thus not tasting the flavours and not making it enjoyable to eat. we ordered one grill platter for two and one grill platter for one. I would say we was quite disappointed with these, the lamb pieces and lamb chops was dry but the chicken wings that come with the platter was quite nice. All the drinks that we ordered (colony spritzer, lychee mojito, apple bamboo, pina colada, coconut kiss, regular mojito) were great, and so was the presentation. I liked the fact that dry ice was given for the pictures. The server we had, we could tell that she was new as some lack of experience was shown, but she was very friendly and apologetic if any mistakes were made. I wouldn’t say I would be coming here again as we didn’t have a great experience with the food and the amount of flies that were in the restaurant was very off putting. At one point, we looked up to the ceiling and there were like 15, some even landing on our straws and food. If you are looking to come to colony I would recommend the drinks and the starters.

Great place excellent service by Syed food very testy lovely atmosphere thanks Syed definitely recommend

syed very helpful and food was amazing

Syed and Kushi where amazing hosts and made our birthdays unforgettable we will definitely be back!!!!

It was a wonderful experience with my family and friends! Food was delicious and the service was excellent!

The lamb was very nice and had good flavour. Worth it. Would come again

Saeed was very nice helped us with menu over all environment and food for valentine very Amazing best place we could be on this special day

Good location staff is good and very clean good environment, Prices are ok, For Birthday 20 to 30 person good for party,

Delicious food at reasonable price with great ambience and atmosphere ✨ Highly recommended ✅

Service was really nice, it was affordable , we didn’t have to wait alot , we were treated good and they were very helpful. And syed was really helpful.

Tasteful food full of good flavour, excellent service, especially Syed our waiter. Warm, friendly atmosphere. Would highly recommend

Love the food at COLONY, ahem the Sansabistian Cheesecake it’s just mouth watering and mainly the service from Mr Syed … loved our visit there

We went to the restaurant to celebrate our 42nd wedding anniversary. The food was served hot and it was delicious. The service we received from Syed was excellent. He was kind and kept on checking if everything was okay. We spent £88.00 We highly recommend this restaurant. I have no hesitation in rating it 5 stars.

Very good service by syed very enjoyable food overall very good experience would definitely recommend

Food was amazing, Syed was great very attentive and the atmosphere was calm and quiet, would recommend

I’m usually a critic when it comes to food, but I have to be honest , this place is real good, my first time but deffo not last, the quality of ingredients is top notch, food is tasty, excellent modern Indian restaurant that is worth every penny! Service was a little miss but that’s because of very busy on a Tuesday, so maybe have a bit more staff/servers if super busy. But being busy on Tuesday tells you a story, right. We will be going again and again and again……! Oh and the Sebastian cheesecake actually slaps 👍🏻👍🏻

We had an excellent dining experience at Colony, and much of that was thanks to Ranveer who served us. From the moment we were seated, he was attentive, friendly, and knowledgeable about the menu. He offered good recommendations and made sure everything was to our liking throughout the meal. The food itself was impressive, well-prepared, and beautifully presented. Ranveer’s professionalism truly enhanced the experience.

It was amazing. Service was good by syeda

Food missing, absolutely terrible service, 1 waiter for the whole restaurant, food was ok, chicken karahi was cold, heard alot about this place, but unfortunately had a very disappointing experience.

One of the best San Sebastian cheesecakes I hope they never stop selling- even the chocolate sauce they use on top is so good!

Sayed was our waiter and he was great. Food was great which is a surprise as I previously had a bad experience of Indian food. I’m glad I tried it again!

Lovely environment, the food was all delicious as we ordered various dishes. The service and staff are fantastic. Highly recommend!

Amazing service and food Syed is one man army thank you Syed once again

Thank Syed for everything we happy by your service and food we come back again

Syed offered great service, amazing food. Lovely atmosphere.

Attended a wedding party, nice place, staff where good, food was amazing. Only small problem was food took a long time to get out.

Amazing customer service , lovely restaurant and thank you so much Syed.

Last weekend, we went to sample new items on @colony.restaurant menu. The standout dish was undoubtedly the Pataka Prawns as they had a hint of naga and were so flavoursome. The Beef short ribs were cooked well complimented by tasty noodles. The desserts particularly the Dubai chocolate dessert and Karak Chai were exceptional - indulging, satisfying and the perfect way to end the meal. The Sticky Lamb chops were a bit too sweet for me (although on the menu it said it has a hint of scotch bonnet, I couldn’t taste it). The Butter chicken whilst flavoursome had an overpowering cardamom flavour. The service was unfortunately extremely slow, we had to wait almost 1 hour for our starters to be served and then again a lengthy wait for mains. Overall, Colony shows great potential with dishes like Pataka Prawns and desserts stealing the show. With some refinement, the other dishes have great potential. 𝗪𝗵𝗮𝘁 𝘄𝗲 𝘁𝗿𝗶𝗲𝗱: 𝗣𝗮𝗽𝗿𝗶 𝗖𝗵𝗮𝗮𝘁 𝗦𝘁𝗶𝗰𝗸𝘆 𝗟𝗮𝗺𝗯 𝗖𝗵𝗼𝗽𝘀 𝗣𝗮𝘁𝗮𝗸𝗮 𝗣𝗿𝗮𝘄𝗻𝘀 𝗕𝘂𝘁𝘁𝗲𝗿 𝗖𝗵𝗶𝗰𝗸𝗲𝗻 𝗡𝗮𝗮𝗻 𝗖𝗮𝗿𝗮𝗺𝗲𝗹𝗶𝘀𝗲𝗱 𝗕𝗲𝗲𝗳 𝗙𝗶𝗹𝗹𝗲𝘁 𝗦𝘁𝗲𝗮𝗸 𝗕𝗮𝗻𝗴 𝗕𝗮𝗻𝗴 𝗕𝗲𝗲𝗳 𝗦𝗵𝗼𝗿𝘁 𝗥𝗶𝗯𝘀 𝗗𝘂𝗯𝗮𝗶 𝗖𝗵𝗼𝗰𝗼𝗹𝗮𝘁𝗲 𝗗𝗲𝘀𝘀𝗲𝗿𝘁 𝗦𝗮𝗻 𝗦𝗲𝗯𝗮𝘀𝘁𝗶𝗮𝗻 𝗖𝗵𝗲𝗲𝘀𝗲𝗰𝗮𝗸𝗲 𝗞𝗮𝗿𝗮𝗸 𝗖𝗵𝗮𝗶 𝗠𝗮𝗻𝗴𝗼 𝗣𝘂𝗻𝗰𝗵 𝗥𝗼𝗺𝗲𝗼’𝘀 𝗠𝗮𝘀𝘁𝗮𝗻𝗶

This place is absolute trash. The waiters could be asked to serve us. Right ?! We had a booking for 40 people. And waited 2 hours for food. We kept asking when will food be ready. The waiter says “it’s coming” while everyone around us in the restaurant is getting their food and they came an hour after us. Unbelievable service !! We walked out after patiently waiting for 2 hours for our food. We complained and left. This was a birthday booking. Booked in advance ! Colony if you can’t handle bookings this big. Do not take them on ! Hungry people become hangry and that’s a side you don’t want to see in this industry. Do not come here. Service is trash. Waiters are trash. Last but not least. It’s absolute trash.

went with a party of approx 30 people, which they said they could accommodate. The time between the 1st plate being set to the last plate was so bad we had to leave and eat elsewhere.. we waited 2.5 hours for our food to not be ready but other people in our party had finished over an hour ago.. we requested some chips for the baby whilst we wait but was told we'd have to wait till all our food comes out..do not recommend going there at all

I wish I could leave 0 stars!! We booked as a party of 35 on Christmas Day for my nephews birthday. First of all we were all sat separate and we had people standing around for 20 minutes for them to accommodate our group. Once we were sat down we waited a further 30 minutes to order!! So already we were an hour into our booking and only just ordered our food. We were sat across 4 tables and the first tables food came out an hour after ordering so we were all thinking the rest of the food would follow… 2 hours later the last table still had no food!!! Other people on other tables had come eaten and gone and we were left hanging. I was on the last table yet to receive their food, we waited a further 30 minutes and nothing so collectively our table decided to leave and go to Adana down the road. Obviously as we were all about to leave the waiter said our food is ready and is coming out but it was too little too late. A 2 and a half hour wait is unacceptable! If you’re unable to take on a booking of this size and have the rest of the restaurant open as usual then don’t take the booking!! Left a huge sour taste in our mouth and we as a family would never return to colony. Even the part of our group that received their food said their food was mediocre and not worth the wait. If you’re planning on coming to colony I’d advise to go elsewhere, rubbish service and full of excuses with mid food for high end prices not worth it at all!

syed is a great server, he was super nice and welcoming. Highly recommend to everyone

I recently had the chance to dine at a restaurant where my server was Syed, and I must say, the experience was quite memorable. From the moment we arrived, Syed was attentive and friendly, making us feel welcomed. He was knowledgeable about the menu and offered great recommendations that truly enhanced our meal. The food itself was delicious, with each dish beautifully presented and bursting with flavor. Shed ensured that our drinks were always topped up and checked in on us regularly without being intrusive. Overall, his service was exceptional and contributed significantly to a wonderful dining experience. I would definitely recommend this place, especially if Shed is your server!

The food and interior were 10/10, food quality was very fresh and tasty and the staff were super nice and helpful. Ranvir Singh served us and he was very attentive and reliable and served us very well. Will be coming back again! I recommend the butter chicken, garlic Naan and the masala fries the most!

I recently visited Colony Restaurant with a group of eight, and overall, the experience was underwhelming. The service was mediocre at best polite but not particularly attentive and the food mirrored that sentiment: just okay. The restaurant itself feels like a glass box placed randomly and dressed up with some flowers and decorations to create an upscale vibe, but it doesn’t quite hit the mark. A significant downside was the long wait for our food, which tested our patience,To add to the inconvenience, they do not accept American Express, which was a surprise in this day and age. That said, there was a silver lining: the grilled platter. It was flavorful and stood out as the best dish of the evening. If I ever return, it would probably be for that platter alone. Otherwise, this isn’t a place I’d rush back to.

Pass this restaurant alot never thought to go in but, last Friday we had my work christmas party , wow the food was amazing , service was on point. The restaurant decor was beautiful

Every dish ordered was great! Highly recommend the lamb karahi and the lahori fish! Service was slow, but it was a Friday evening so expected it to be busy!

As loyal customers, we decided to go to this lounge. Once we found a table and settled down. colony staff double booked a table for 2 other groups and told us to get up to correct their mishap and let one of the groups take our table. We was not asked nicely and when asked why they had no response. Unprofessional.

They have launched a new fusion menu and food is amazing, something different but nice, we enjoyed every thing we had can’t complain. Will return back

Excellent restaurant, very welcoming Thanks Syed!

Syed was very cool!! The service is great and the staff attentive :)

Decent food, not too good not too bad Just above average regular restaurant Good service and ambience

Colony always hits the spot! The service and food is both amazing and I always recommend others to come here. Ranveer served us and he is such a delight. Always smiling and going above and beyond to ensure we have the best experience!! If only all restaurants could have staff like him. Keep smiling!!

Amazing atmosphere, excellent service by Syed

Food, Shisha and Service - ON POINT!! If you haven't been here already. What are you waiting for??

Nice setting. Food average. Price wise a bit of a bump. Good atmosphere.

Very tasty food, good value, lovely restaurant.

Nice food and atmosphere, service slow.

Hi ziggy Thankyou so much for the fantastic food and service provided by urself and ur staff. We came today for the nikkah ceremony of my niece's wedding, we had a fabulous time and you have a beautiful restaurant. A memorable day.

Booked for wedding/nikah ceremony and dinner on 15/11/2024 between 1400-1800. Good Service, helpful courteous staff, clean environment, great food. Keep it up.

Yummiest food I had in ages, thankyou Ranveer Singh for the amazing service, definitely visiting again soonnn

Syed and Jamal delivered excellent service to us and my friends, will surely come back again

DO NOT EAT HERE - THEY LIE ABOUT INGREDIENTS!!! Recently myself; my wife; my 3 year old daughter and 3 month old son were at Colony restaurant Ilford for dinner. We ordered some dishes one of which was the "beef chilli fries" which was said to have pulled beef in it. As soon as the order came through my infant son started to get very distressed and needed to be fed. My wife asked if she could nurse him in a private room and was shown through to a stock cupboard with a chair in it where ingredients were stored. Whilst my wife was away feeding my son, I tried the pulled beef. It tasted, smelt and had the texture of tuna although it had the appearance of beef. When my wife returned she remarked on how there were cans upon cans of Princes tuna in brine in the stock cupboard where she was feeding our baby . She found it strange as there were no tuna dishes on the menu. I asked her to try the beef brisket and we both agreed that it was unmistakably tuna. When we told the waitress about this, she simply took our plate to the chef and came back to say that it was braised beef and not tuna. I find this very hard to believe because beef and tuna have markedly different flavours and there is no way of confusing the two. As you can imagine, this poses a serious danger to many people who have life threatening allergies to seafood. So do not eat here - they make business from deception.

Enjoy visiting this place for its comfortable decor offering a vibrant dining experience. The food has a unique traditional flavours inspired with a contemporary twist in their Indian cuisines. Only true critique would have to be the curries portion sizes are the smallest ever across wish there was more in the dish but cannot fault the presentation ever.

Syed, The service was really great and the food was very tasty!!

Menue/ food options are limited

Very good food and great service

Really good decor, amazing atmosphere and delicious food. Definitely a must try if you live the area.

The service was very good. Syed our waiter was very attentive and good. The atmosphere was nice

Excellent service, quality food 👌

Ranvir was an excellent waiter - great service, very accommodating! Good food as always

Fabulous place to go to celebrate with family and friends. Food was tasty and the ambiance was lovely especially in the evening. They even had a designated area for praying. Only downside is lack of parking.

Staff are very friendly, atmosphere is nice. Decor looks amazing and the food is really good too. Special thanks to ranveer this man is a legend. I needed to pray and he found out which direction and even created a space for me and also helped a lot when serving food also. Amazing will definitely come back

Went to the food stand for a £5 Lamb Biryani at the Halal Food Festival in West Ham Stadium. Most impressed with service, food and atmosphere. Thanks

Friendly venue and staff in the Lounge. Always attentive and good customer service from the guys at the back making the sheesha's to the waiting staff (Saira, Amir, Fuad, Said, Robin and all).

Amazing service and atmosphere.

First thing first, absolutely poor service. Only one person was working and obviously he was not happy. No smile, not welcoming. Food is also not the same. Been here few times before but this time very disappointed. Apple juice had no taste. I guess, extra water was added. Chicken fries were cold. Nihari had less meat and more fat. Won’t recommend. Papri chaat was ok. At least we had something.

I went to this restaurant the other day, hoping to enjoy the lounge and watch a football game. The host of the lounge was extremely rude, did not let us sit where we wanted to with no reason whatsoever. Also said if we did not buy shisha we could not stay there even though I called up earlier and they said on the phone no shisha would be fine. I think this is extremely unprofessional and the man in the lounge section is also rude and unwelcoming. I left immediately, and will not be coming back. Also do not recommend.

Not a bad place! but I have state, its very pricey. The shisa lounge upstairs is very nice.

Unbelievably terrible service and average food! Ordered medium rare steak and got a super well done steak, worst part they had the cheek to say the believe it’s medium rare LOL. Ordered drinks, 10 mins later reminded them, they said it’s coming, another 10 minutes later it’s still not here. Over 20 minutes for drinks while the restaurant was dead (no customers). Typical place, advise not to go here, there are plenty more options nearby. Oh and the manager never came to see us even after I insisted to speak to him.

Very friendly staff. Delicious food and decent shesha cafe.

Food is great but this review is simply because they are false advertising their breakfast and state they do breakfast from 9am-4pm but never happen to be open during these times… little things like this can let you down

Honestly it’s the best place to eat if you’re craving Indian food or even fries, they have a variety of options for food and drinks and the interior in the restaurant is just beautiful girlies so definitely would recommend and it’s very clean.

Mr Seyd was excellent in service and hospitality. Great recomendation !

It was a treat to visit colony my first experience was amazing i enjoyed the food Saeed give great service i definitely recommend to go once at least i love that place ❤️ thanks!

I went here twice and each time I had amazing service , the food was delicious as well as the desserts and the service I was greats the staff as well were amazing and friendly I would recommend this place anytime .

Hyped up for nothing, food is below average

Everything was on point with the exceptional of the mixed platter which was bland.

I reserved 13 seats for my family some drove from BICESTER for my 74th birthday dinner. WHAT and from where shall I start, sat down on our allocated seats without any welcoming words, after sitting, we ordered drinks and I ask the waiter if I can have a JUG of water he politely said YES, after 15 mins no water but our drinks took nearly 20 mins to arrive, I asked again a different lady waitress for jug of water and she without apologising she said we do not give jug of water you have to buy bottled water which we did(why the first water did not know ),anyway we ordered our MAINS, and it took about 5 mins between each dish while the previous was getting colder, we asked for 12naans,were given 6 and were told remaining 6 coming in a moment, services were AWEFULL, when we finished eating THEN the remaining 6 naans were delivered, which we told them its no use waiter just looked our faces. PORTIONED WERE SMALLER and prices were VERY HIGH .we were very DISAOPOPINTED with the portions and mainly with services. OUR bill came to nearly 500 pounds and when we left not a word from anyone to say GOODBYE. I SURELY WILL tell ALL MY FRIENDS the experienced we had. FOR that reason that is why I have given one star. REST you can judge from my REVIEW.

Delicious food, great environment for family and friends, and our server Saeed went above and beyond for us, best services from him, he made sure we were all satisfied and always came to check on us and give us the perfect experience, I will be recommending Colony to all my friends and family because of him.

Not good unfortunately. Very dirty, this is the main restaurant. Dirty floors, dirty glass and mirrors. Food was poor. Service was all over the place. Wont return.

Ranveer was really nice with his service we enjoyed the food n drinks nice place

Good quality Shisha, the mains were not to my expectations. The Desi Chai is absolutely delicious. It runs rings around any chai place. Great for Shisha. Expensive menu and small portions. Fantastic service from the staff in the Shisha lounge.

Amazing restaurant, brilliant service, staff are attentive, atmosphere was good (we were at the back of the restaurant with tv and shisha available - watching Euros) food was delicious, value for money. Ticks all the boxes. Only downside is parking, need to park on the main road or find a side road but well worth it. Coming again very soon

Food is average on the whole, some dishes were good like the paneer. Drinks are over priced for what you are given, example, I ordered Pinocolada which cost a lot only to be give ready made Sun Tropical pineapple and coconut juice which costs 99p in the shops! The manager always states that the card machine is not working. I visited 2 times over 2 weeks and he gave me the same excuse which was "the card machine went down this morning"

Syed was a really good waiter he was really kind and helpful I really reccomend coming here

Lovely place, great interior design, good prices and very filling. I went on a Saturday evening around 6pm to about 8. I was in the lounge and it was a good atmosphere, people were playing cards and watching the football

Amazing place for weekends. Sheesha nd Turkish kehwa 😘

My recent dining experience at Colony Restaurant, under the expert management of Muskan, was truly outstanding. Muskan's dedication to excellence was evident from the moment I stepped into the restaurant. As the manager, Muskan ensured that every aspect of our dining experience was flawless. Her warm and welcoming demeanor set the tone for a memorable evening. She greeted guests with genuine enthusiasm, making us feel like valued patrons from the outset. The ambiance at Colony Restaurant was elegant yet inviting, with tasteful decor that created a sophisticated atmosphere perfect for any occasion. Muskan's attention to detail was apparent in every corner of the restaurant, from the stylish table settings to the soothing background music that enhanced our dining experience. The menu curated under Muskan's supervision was a testament to her culinary expertise and commitment to quality. Each dish was crafted with care, using fresh, seasonal ingredients that showcased the chef's skill and creativity. Muskan's managerial prowess was further reflected in the impeccable service provided by her attentive staff.

Shisha food and service on top by Muskaan

Great ambience and service. Desserts are scrumptious