Burger King in Redbridge

Good staff and management is good

Very good service by the staff from store 14228 .Tahmina serves me always very well and the delivery hand off time is very good

Staff is very polite with customers. I like this place

Management is friendly and restaurant is meet and calm

90 minutes from ordering to arrive, food stone cold, ended up on the bin

I was obviously not the first stop on the driver's route. My food was not very warm. And I left a tip for the driver!

Took forever for order to be initially accepted and processed, of which then had a knock on effect and when it did arrive it was all cold

The truth I don’t get what I ordered

I unchecked all options on the burger and left a note yet you still put mayo on the burger and I could not eat it. The halloumi fries were extremely stale.

I am annoyed with how many places forget parts of orders, I even asked the driver is that everything as it didn’t feel enough for what we ordered. It’s even more annoying because by the time it’s resolved you’re expected to pay two delivery fees to rectify their mistake. Starting to wonder if it’s a thing they do on purpose

No food, no one came. Just took it and said it was delivered. Thanks burger king.

Again and again you order a children's meal and they provide no children's pack. what's the point of leaving a note to remind them.

Well I took about an hour to deliver from the time I ordered. The food seems as it was just re fried as was soft

I can always rely on them for a great meal.

Food at burger king is always good, store was a little dirty and staff not too friendly

Excellent service and delivery driver. Thank you

Clearly forgot about my order. Called them and they lied saying it left much early and was the drivers fault.

The food ordered was missing when you try your raise an issue with just eat the reply is we will contact you via e-mail within the next week- terrible customer service - the order should rectified with a new order straight away -

Driver with bad attitude, very rude

My food was not delivered. Waited an hour and no food, abysmal service

Thanks Again For The Great Burgers Nice One Cheers

my burger was missing everything else was good

I ordered food and one drink and I got delivered 3 milkshakes by a driver who was too busy talking on the phone too even request the delivery code.

Items missing from the order... Again!

The ladies' bathroom is fealty! Avoid using them!

Strawberry milkshake was awful

Food never arrived, waited 2 hours and then the app said “delivered”. Do not order from here.

Food was cold and some stuff was missing

If it is hotter inside your restaurant than it is outside on a summers day then you are doing something wrong. We are not cattle!

When I got my food, It was stone cold and the fries weren’t cooked all the way through so they were not very pleasant..

Quality of food wasn’t great & arrived cold

Ordered a children’s meal and it’s just sent in a standard brown bag. My child was looking forward to the colouring in. Charge a fortune and someone was just too lazy to send what was ordered.

food was cold onion ring were stale and one was missing , fries were missing and burger looked tampered with

I had an unpleasant experience at the [Burger king Gants Hill branch] due to the unprofessional behavior of one of the staff members. She was rude and dismissive, making my visit very uncomfortable. When I asked for assistance with my order, she responded with an attitude that made it clear , she was doing something with delivery boy on his mobile phone ,she did not want to help.This level of customer service is unacceptable and reflects poorly on the entire establishment. I hope that the management addresses this issue, as such behavior drives customers away. I won’t be returning to this location until I hear that improvements have been made.

Food is fresh n hot Nice Ambiance Sukh given good customer service Thank you. I would like to visit again.

Loved Burger King but received no bacon for Double cheese burger or chips

I love BK but please I did ask for no ketchup and you still put it in. You took out the tomato and lettuce but left in the ketchup. I have an intolerance to tomatoes and ketchup.

Very good service from the managers and staff

Food was hot and fresh and the staff were polite

I recently visited the Burger King Gants Hill and had a very disappointing experience. The service was extremely poor, with long wait times and staff who appeared uninterested in assisting customers. What was even more troubling was the rude and unprofessional behavior exhibited by the employees, both towards customers and a delivery driver I observed. This kind of attitude is unacceptable in any business, especially one that serves the public. I hope the management takes this feedback seriously and works on improving both customer service and employee training. Until then, I will be taking my business elsewhere.

I’m a delivery driver and a manager in Asda. The people of this burger king are out of this world. They are so rude, illeterate, unprofessional and horrible including managers. I had a highly disappointing experience. I have so many things to say about this store. Firstly, one of the female staff named Sukh on her badge, she asked all of the drivers to give their phones to her to get some reviews. Like what the hell? Why drivers needs to help them by handing over their phones to that lady to show good image of store to customers. I found this to be both inappropriate and unprofessional. It’s unacceptable for staff members to confiscate personal property, especially without a clear and valid reason. Secondly, there are no ACs working here, i heard all the customers complaining about it. And still management didn’t do anything. How can you expect from someone to sit here and eat in this hot weather? I trust that these matters will be taken seriously and resolved to prevent such incidents in the future.

delivery was made to different address instead of my

I waited more the an hour just for my food to not arrive and tell me its been delivered when no one knocked on my door to give me my food. Its rather someone else has taken my food or the delivery guy ran away with it either way I want ny refund

food could of been hotter was warmish

My fries were flattened and cold. I couldn't eat them. My burger was barely warm, but edible.

Absolutely rubbish, chips was soggy and burger felt like it was sitting there for ages and was hard

Absolutely vile no pickles or sauce in the burgers. warm drinks and melted ice cream that had been put in the same bag as the burgers.

My order didn’t arrived I’m really annoyed

food was cold terible...drink was hot very bad experince

delivery time kept changing. finally delivered an hour and 10 minutes after ordering.

Unprofessional staff especially I want mention about the guy name called Nitin I think, his behaviour is very rude when I question him about wearing gloves

Just Eat service as good. Item delivered quickly and better price than UberEats. However BK service was poor. Chicken patty was so overcooked it was dark brown in colour. I initially thought I’d been sent a beef burger rather than a chicken burger. I also think the burger had not been seasoned poorly, one side of it was super salty, other side ok. Won’t be ordering again.

Onion rings missing and bbq dip missing

The order was completely wrong! Ordered two burger melt meals and received two vegan royale meals and no drinks! That means that whoever ordered the vegan royales received our burger melts. Absolutely shambolic!

Unprofessional staff members aswell as manager , too much waiting time , they need to learn how to talk to.customers

fries only half of the box full

I am a delivery driver I went for picking up the order this guy wearing a cap I asked him a glass of water as it's summer and I was feeling very thirsty he said I need to bring my own cup is this the way how the burger king trades the delivery drivers how can I delivery driver bring their own cups can't you Whipple afford the cups to let the delivery drivers drink water in this crouching heat. Unprofessional staff

Good food, quiet place, free parking for a change on a burger king joint, unfortunately person taking order on the com don't speak good english, just my experience on many occasions.

Every item was cold, yet Just Eat won't refund me, sort it out please

The fries container was 2/3rds full

I ordered a bbq steak house meal with extra pattie and extra smoked cheese. Got the cheese but not the extra pattie. Also burger cooked on outside but very mushy in the middle. chips good but throw the burger away. £14.09 for chips that's how I see it. very dissapointed will not recommend or use again waiting to give a bad review if the opportunity is available.

Ordered at 7.47, said delivery 8.15 to 8.30, kept being moved back, finally arrived at gone 9.30!!

Missing items from Gants Hill Burger King as usual

Took ages to get served once I did get served they forgot my drink. I had a whopper meal and the burger was absolutely disgusting hardly any salad in it and onions and resembled cardboard it didn’t look like the whopper which is advertised

This restaurant was really nice. The AC was good and the food was excellent. I will definitely come back here.

I have been waiting for 2& half hours. The order didn't deliver!

Chips are horrible from Gants Hill, chips taste the same anywhere i travel in the country except from Gants Hill, definitely something wrong there.

Is late with the food and was cold

To be fair the food was quite reasonable, but no longer a cheap meal. Almost £10 just for one person and then the dam nerve to want to charge even more because I asked for barbecue sauce although the tomato ketchup was free, why charge for barbecue and give away 2 free tomato sauce sachets? And such a happy chap behind the counter NOT! If you don't like your job leave! You chose to deal with the public so suck it up.

The bacon burger did not come with bacon and I never removed it.

Excellent service and delivery driver. Thank you

Was as expected, quick, efficient and hassle free

my order was cold yet again.... I didn't receive money back on my account. so I am reluctant to use just eat anymore. my food has been cold a few times. and it's become a waste of my money

All cold except for the chilli cheese bites.

Absolutely terrible. The person was straightaway disrespectful on phone before we even said a thing. They said and I quote “your an intelligent girl figure it out” and then proceeded to swear multiple times aggressively. Fix your customer service.

Fast delivery food was still hot

Clean hot food food fresh burgers and buns

They shut this restaurant and replace it with a Gas Station or something, incredibly useless at this point.

wrong order delivered with some items missing from my order

I was served by a front staff named manjit she was very nice and helped me a lot. She gave me options on what to pick I would definitely come again thank you.

Found hair in chicken to take yesterday manager elena pretty Damm rude show me the hair that I took out of my mouth does she understand it shouldn’t be in my mouth in the first place no maybe that’s normal back home for her.

The manager of this branch is very rude and ill mannered- he never gave order to deluvery rider on time. He keep doing insult to the rider and forcing them to wait by knowing that the food is ready. Owner of this branch must take av Action against him otherwise no rider will be there to collect there orders pathetic customer service by the manager

Food was freezing, burger came standard with two meat slices, cheese slices and bacon, I ordered extra meat slice and bacon but I got no cheese and hardly any bacon. The burger was super dry and hard to eat. In the end sent to rubbish, absolute waste of money.

Was rude took time to deliver it went to the wrong house I had to get it off my neighbour

Not happy being told that you don't do bean burger anymore, as a keen vegetarian not happy as this was burger king signature diah

Very quick, just missing one item

I had a great experience at the Burger King located at Gants Hill. The staff was incredibly friendly and efficient, ensuring my order was correct and served hot. The restaurant was clean and had a pleasant atmosphere, which made dining in enjoyable. I ordered the Whopper meal, and it was delicious as always. The burger was juicy, fresh, and perfectly cooked, and the fries were crispy and hot. I also tried the new plant-based Impossible Whopper, and I was impressed by how tasty it was. Overall, I was very satisfied with my visit. The service was excellent, the food was top-notch, and the restaurant was well-maintained. I will definitely be coming back!

Great place for fast food. It is a little expensive but as a treat, it isn’t too bad. There is drive through but I decided to order via the app and collect in store the. Eat in my car. Will visit again when I’m rich again.

Couldn't tell you about the food, as after 15mins of queuing and left the store and went to McDonald's!

Great service very much appreciated 👏 👍 👌

My food was cold I want a refund

never ever again, worst food i ever eat, old, dry, chips portion like someone eat half, terrible food quality

Air conditioning has been broken for a long time now...even at 23'c you feel like you are melting & the food was probably cooked before they went to cook it! Staff rudely told me don't eat if you don't want...thing is I did but was to hot to eat in.....staff also said no to taking a couple chairs for our kids just outside the door and was rudely told no....Think the only star I'll give now is for it being reasonably clean but with barely anybody there I guess no excuse with that!! No visable food rating either !! Looks like another fast food restaurant I'll be avoiding from now! Shame as its my closest Burgerking and I do enjoy a Burgerking. 😤🤬

kids cheese burger missing from order want refund

Second time today never will I order from just eat again I want this sorted please

I have not received my order!!!!! I want my money back

Good manager Carmen and food is soo good

Food was as hot as I could’ve hoped for

Very late! Absolutely shocking service!

The delivery guy was very very nice