The best restaurants serving Default food in Burstead Basildon East of England

Very poor. I ordered samosa starter, king prawn curry and rice and tandoori roti. Samosas were very small made of filo pastry. Not genuine. Roti was cold and dry. No offer of chutney or sauces with the samosa or mains. My wife ordered Saag paneer and paratha. The saag had no paneer. It had cheddar cheese instead. The paratha was undercooked. We insisted on and got a partial refund due to the saag paneer farce. The absolute minimum of service they could get away with. Advertising one thing on the menu and delivering something different without any explanation until challenged. These people cannot be trusted

I played a game of bridge at the best bridge club in Essex, First Class Bridge Academy and wanted a quick sandwich before the game. Popped in here, basic cafe, nothing special, tbh looks like the factory pass from 'Dinner Ladies' I ordered an egg mayo sandwich and a diet coke £9 😯 yep, seriously £9, I actually queried the amount but I think the heat must have got to me because all I could come up with was 'blimey'. It was served with a dead lettuce and a slice of cucumber and what looked like leftover crisps, no napkin, no condiments and not on a silver platter, which was disappointing at that price ! Young mum's beware, bring your own picnic because the prices in this rip off joint will spoil an otherwise lovely day out.

Just had the strangest experience in Queenies which has never happened before. Some confusion about having a strawberry and banana milkshake and ended up with three milkshakes so explained we didn’t want three we just wanted one. Asked for a refund of the milkshakes and at this point the young girl started being really rude and after giving £60 in notes originally decided to refund the milkshakes in 50ps and 20ps?? I asked for the original notes back at which point she pulled £10 from the till and slammed it down on top of our pizza order crushing the top pizza?! After asking if this was a joke and some back and forth my bf asked for a full refund at which point she THREW the notes at him!! I will never ever step foot in this place again! We have always raved about this place and even recommended it to others and always received good service but this was unforgivable behaviour.

Got a cheese burger 2nd time from here . Thought I'd give them another try as 1st was horrid. Last night's rolls was wet sloppy why not toast them? Burger it's self was OK.Cheese tasteless, Would not recommend

We arrived at 3pm and were instantly informed that the tea room was closing at 4pm. We wondered if it was already closed as it was partly lit, with very dim lighting and we were informed that the heating had broken down, no apologies were given. The staff were extremely unfriendly and there was a distinct chill in the air not just from the lack of heating. The attitude of the staff was that they could not be bothered and customers were distinctly unwelcome as they were only interested in cleaning the tea room and tidying the tables. Whilst eating our scones that were delicious, staff were sweeping the floor around our feet as if they could not wait for us to leave so they could close up and leave. I bought a few products at the end of our tea and was overcharged by £18.00. When I queried the error I was told by three members of staff that the total charge was correct and when I insisted on seeing the manager he offered me £15-01 in cash even though I had originally paid by debit card. After further lengthy discussion and calculating I eventually received the correct amount of £18-00 in cash. We were extremely disappointed with the service and attitude of the staff, particularly the argument regarding the products purchased, where I was informed many times that I was in error. No apologies were forthcoming and I left the establishment with a nasty taste in my mouth that wasn't caused by the food I had consumed. The manager was less than helpful and when I contacted head office I was told that the errors and sub-standard service were due to staff shortages and inexperienced staff. We have visited many other branches of Wilkins tea rooms throughout Essex and found them all to be excellent with friendly and cheerful service and apologies for delays or when an item on the menu has been unavailable. I would avoid this particular branch like the plague.

Took my money... Didn't deliver my food. Called them 15 times to see if my food would come and if not to cancel it but they kept cutting me off so couldn't speak to anyone and couldn't contact online through their app.

Don't bother on a Thursday night. "Quality Check" per the app took about 30/40mins for one pizza and some chicken dips. Delivery driver fine, suspect shop couldn't get it together on basic logistics. Pizza arrived congealed, cold (at best lukewarm) and every bit like it had endured at 30min+ "quality check". Yeurrgh repulsive, frankly.