Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Moulsham and Central Chelmsford East of England
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1107 Opinions in 2 websites
Went for a meal here the weekend. The restaurant was very clean. The staff we spoke with very rude. Our waiter was very pushy in telling us what we was going to eat rather than what we wanted to eat. We ordered a drink each and then asked for some tap water for the table, well he’s face said it all, he did not like us ordering tap water. ( even after ordering a round of drinks) the food was nice tho no problems there. He then told us we had ordered duck which we hadn’t. And kept saying we have. We said no one has ordered duck on this table to which he walked off in a huff. When paying, the bill hadn’t even hit the table and he had the card machine in our faces waving it around. Poor customer service from him and not even a goodbye or thanks from any of the staff on front desk. Food lovely, Customer service needs improving.
71 Opinions in 3 websites
Avoid. We ordered a takeaway from this Chinese on 23/11/24 and were up the whole night with food poisoning. We phoned to complain but they refused to listen or even investigate the dishes we had eaten. We have lodged a complaint with the local council about their food hygiene, but please save yourself and don't order from here!
1033 Opinions in 3 websites
I called to order for collection. It sounded like the woman was distracted and clearly was as when she read the order back to me it wasn't right. Ordered over £70 worth of food. They got a few of the dishes wrong. Theres no way kung pao chicken tastes like that! Just simple sweet and sour chicken is what they gave! I also ordered one crispy chilli beef and one crispy chilli chicken. They gave both chicken. No answer when i called about the issue. Probably in a rush to get it all made. The only reason I didn't give lower is because the food tasted nice and they weren't stingy with the portions. Just disgusted at the service.
7 Opinions in 1 websites
So last week the Beef in Oyster sauce was thick cut and like leather so raised it as a concern that quality was dropping alroud but gave another go tonight chose different dishes from our normal but they are now using cheap rice that has husks and getting stuck in my teeth..... its a shame as it was the best in CM1 but quality is on the floor now! and the fact it's cash only think they've got greedy cheating the tax man .....so disappointed after spending so much with them over the years of eating from there 😕