The best restaurants serving British food in Goetre Fawr Monmouthshire South Wales
4 Restaurants on GastroRanking
953 Opinions in 2 websites
Old Abergavenny Road, Wales
Went here tonight for the first time. I was put off my visit from the offset. My partner was parking the car because it was hammering it down, after giving my name, the waiter went to what I think might have been the kitchen, before seating us. I asked another member of staff if I could order drinks whilst my partner parked, as I know how much he’d love to have a Guinness ready for him. I asked what I think was the manager, to whom he replied, I believe my colleague is serving you, can’t you see in soaking wet (from the rain). He then proceeded to roll his eyes and scoff at me. No, I didn’t notice you were drying yourself, and even if you were, don’t do it at the bar, where it was usual for people to ask to order a drink? I wouldn’t be writing this review if I was just met with no problem, I’ll get those for you as soon as I can. Having worked and lived in pubs my entire life, this certainly isn’t the service I would’ve provided, especially to evidently new customers. It put a sour taste in our mouth for the whole time we were there. We won’t be retuning.