The best restaurants serving British food in Llangynwyd Bridgend South Wales

We booked a table for a Tuesday afternoon. Unfortunately a couple of our party were unwell so I had to cancel the morning of the booking. The waitress kindly took the details and cancelled it saying “no problem”. Several days later I notice a charge of £10/head on my card. On calling the team I was directed to the manager who informed me it is their policy for on the day cancellations and that it’s on their terms and conditions when you book a table online. I can understand the policy and apologised profusely when cancelling the table initially, though do not recall being warned of this prior to booking. What I’m incensed at is that I wasn’t warned again when cancelling that they would be taking £10/head for the cancelation! If I had been, then some of our party would have attended on the day. No apology given by the manager or offer of using that charge as credit for a future meal. Horrendous customer service, unfortunately will not be returning to what was previously a lovely little pub!

I have been twice in two weeks, we went for evening meal and was blown away with the quality of food quantity is really big and I had small eater. The price was really red noble. Decided to re book for Sunday lunch and it was amazing, did not need to add any salt or pepper to the food as the taste was perfect. Would highly recommend

Ha ha didn't go in as hubbys mum lives close but looks a lovely pub.