Delivery
Pickup
Outdoor
The best restaurants serving British food in Busby, Clarkston and Eaglesham East Renfrewshire Glasgow and Surrounding
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
49 Opinions in 2 websites
1254 Opinions in 2 websites
THIS REVIEW IS BASED SOLELY ON THE RESTAURANT FACILITIES OF THE HOTEL. I haven't reviewed the rooms, as I was only there to eat, not for an overnight stay. The food was mostly enjoyable, and, in general, the service was fine. The background music was probably over 'background' level, but it was tolerable. The enjoyable food and fine service were unfortunately tainted at the end of our experience by a rather humiliating incident caused by poor communication from staff. One of the party was limited on what they could eat (GF dietary requirements). When she asked the waitress about specific ingredients in some dishes, the waitress couldn't provide the information, despite going to ask for advice. This wasn't ideal, as the party member was obviously more limited on choices to avoid risks, but we were able to make it work by sticking solely to a main meal they felt was safe. I had already paid the full bill for our party of four, left a tip, etc., and was about to depart the restaurant when the waitress advised me there had been an underpayment due to an error on the bill (the menu didn't state individual dish pricing so we had no way of questioning this). She advised I would have to be charged an additional sum for food we did not order, we were not served, and we did not eat. I questioned how this applied, but she couldn't explain it beyond that we had chosen not to order additional dishes. I couldn't understand this; however, rather than cause more embarrassment within the group, I paid up and left. This definitely tainted what should have been an enjoyable experience and has deterred me from future visits or recommendations.
964 Opinions in 2 websites
I recently had the pleasure of visiting Overlee l and I was blown away by the outstanding service provided by Lewis behind the bar. From the moment I walked in, I was greeted with warm smiles and an inviting atmosphere that made me feel right at home. Lewis was not only skilled mixologists but also genuine conversationalists. He took the time to engage with patrons, making personalized drink recommendations based on my taste preferences. The cocktails they crafted were nothing short of masterpieces-each drink was beautifully presented and bursting with flavor. What truly stood out was their attention to detail. Lewis ensured my glass was never empty and checked in frequently, all while maintaining a vibrant energy that made the entire bar feel alive. Lewis efficiency and teamwork were impressive; even during busy hours, he managed to keep the service prompt and friendly. I also appreciated how knowledgeable he was about the menu, sharing stories about the origins of certain spirits and the inspiration behind their signature cocktails. It added a wonderful depth to the experience. In a world where service can often feel impersonal, Lewis at Overlee truly set a new standard. I left not only satisfied with my drinks but also with a sense of connection and enjoyment. I can't wait to return and experience their incredible service again!