Based on 423 opinions finded in 2 websites
Based on 423 opinions finded in 2 websites
Nº 81 in 217 in East Renfrewshire
Nº 10 of 18 British in East Renfrewshire
Opinions
Esta ubicación ha cambiado de manos (recientemente). El nuevo menú ofrece una gran selección, platos principales, sándwiches, pastas y pizzas. La comida era excelente y el servicio era de primera clase. Este será un lugar regular para visitar.
Tamobanter . 2024-10-19
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Would really like to see this place do well and was excited to see it reopening; however, a lot of improvements needed. I very rarely write reviews but hope the owners can take the feedback onboard. The service was terrible to be honest, potentially due to a lack of training of new staff. Food was very average. I went for breakfast on a Saturday morning and the place was empty. No one is writing down orders which probably led to an extra meal being brought to us and our drinks being forgotten about. We weren't given any cutlery or napkins. We had to go up to ask for cutlery as we were just sitting there watching our food get cold. The toast for the full Scottish got brought over halfway through the meal. We never did get napkins. No one came to check everything was okay. When we had to go up to the counter again to ask for our coffees, there was no accountability or apology. When the coffees were finally brought over, there was again no simple engagement from the server to apologise for the wait or thank us for our patience. We had to go up for a third time to ask for the bill. I completely understand that things get stressful and mistakes can happen, but the disengagement and inattentiveness from the servers gave an impression that they just don't care and would prefer to have a chat behind the counter rather than work.
sarah higgins . 2024-09-28
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Cafe roma is no longer trading Closed until further notice
Joe Agnew . 2024-09-02
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Nice cafe. Friendly and attentive service. Food cooked and served in timely manner. Well worth a visit if in Clarkston
Walter Patterson . 2024-08-02
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Menu needs to be urgently checked for allergens and annotated properly. The fish finger sandwich was marked as gluten free and when I enquired, I was told it was not, and only the bun could be made gluten free. Unforgiveable mistake. Staff need to be properly trained on allergens on the menu. These allergens can make people very ill or may even need hospital treatment.
Hilbur P . 2024-07-09
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Went for working lunch. Good atmosphere, good service n food was nice. Recommended
ashfaq ahmed . 2024-06-28
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Casi 30 libras por dos desayunos quemados con dos cafés negros. ¡Decepcionante! El restaurante solo tenía otros 3 clientes. No es exactamente huir de sus pies.
Noreen M . 2024-06-09
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Came on a Monday afternoon for my mum's 65th. There was about 6 other tables and most already had their food when we came in. It took about 15 minutes to be served and we were given 2 different menus, an old one and 3 new ones. We got our drinks and mine came as a hot latte instead of an iced one. They took it away poured it into a glass with ice and brought it to me watered down and warm with barely any syrup. Around 45 minutes from ordering the food came, the fish finger sandwhich was cold, the avocado eggs were overly drenched in hollandaise sauce and my order never came. It turned up around 10 minutes later as the vegan breakfast and not veggie breakfast. We tried to get a member of staff to tell them but they avoided us until we finished, never checking back on the table. I tried my breakfast, the spinach was boiled from frozen with no seasoning. The grilled tomatoes had barely seen the grill and I couldn't ask for ketchup to try my sausages as no one would come to us. The music and service was terrible and the waitress stood next to us talking about how she didn't think she should have to work for money whilst we were asking to speak with her. Once we finally got to speak to a staff member we explained the situation and to their credit took things off the bill but not once did we receive an apology or acknowledgment of poor service. Overall a terrible experience that has left myself and my party disapointed and sadly cant recommend here to anyone.
Jemma Grace . 2024-05-13
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Lovely place, foods lovely also, only thing is the music can be too loud at times so that you have to shout to talk but I mentioned it to the staff and they turned it down for us no problem.
Angela corcoran . 2024-05-06
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Lovely wee place. We seen that you can reserve but we walked in about 10:50am. I t did get pretty busy so would recommend booking in advance especially if more than two of you. Brunch menu was great. Lots of egg options and sweet options (french toast with syrup and pancakes with fruit ). We both had sourdough with eggs. Poached eggs cooked to perfection. The staff were so friendly and welcoming. The service was great and prompt. Would recommend
Deborah O'Donnell . 2024-04-14
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Good atmosphere, excellent service, and good food. It exceeded my expectations, I really enjoyed it, thank you to each of the people who served us, I recommend it 💯
MILTON OROZCO . 2024-03-17
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Lovely fresh food and very friendly staff.
Ash Watson . 2024-01-29
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Had brunch here recently. The food was very nice but we had such a long wait for our food. Over an hour for some eggs in a near empty cafe. Not to mention the food came at all different times so some were finished while the rest was waiting. Also ordered desserts and some coffees. Coffees arrived a long time before the desserts & were cold/finished before the cakes arrived. The staff did apologise after the fact but they need to have a think about their processes.
Lynsey Fojut . 2024-01-23
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Great service. Lovely food. Reasonably priced
Greg Macfarlane . 2024-01-07
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Food was terrible no vegetarian option for douo and sandwich Food arrive bland no taste very poor presentation no salad no cokeslaw no crisps and quarter a bowl of soup Complsined and the manager was useless took the food back and never even offered another option she was also didn't care she said well nobody else has complained Extremely bad customer service on her part and the chief needs sacked it was awful experience
Gail C . 2024-01-07
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Ordered soup and sandwich combo, friend is vegetarian, sandwich option was, tuna, chicken or cheese and ham. Asked if we could have cheese and tomato, was told no but could have cheese without ham! Food arrived, the bowl was half filled with a bland, seasonless soup and half a panimi (not a sandwich), no garnish. When we complained we were told "nobody else has complained today" Very disappointed with the service and the standard of food, definitely won't be back. I always try and support local businesses, sorry that I can't be a supporter here.
Carol B . 2024-01-07
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I went to Roma for Brunch with my mum and daughter on Saturday 6th Jan 24. We wanted something from the Brunch menu , only to be told we couldn't order from that as their supplier had let them down so would need to order from the a la carte. I didn't fancy anything from that , I wanted something light as was 12 noon. I ordered coffees and scones , the coffees came and after 5 mins still no scones, asked what the hold up was the waitress said ,we heat the scones in here takes 15 mins . The scones came , i touched the middle ,it was really cold obviously frozen scones, gave them back . Instead of the staff being apologetic they seemed annoyed, wont be back . Was great before with the previous owner.
lesley m . 2024-01-07
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Staff were very helpful and attentive. Unfortunately although the meals had been well cooked both meals were on the Band side, seasoning must have been off the menu.
Thomas McGrotty . 2023-12-25
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My children and I have been going to ROMA ( CAFE ROMA) for a decade now. It's always been great, but the decor and food has gone up a peg. The prices have also gone up a bit but are in line with the improvement in quality 👌.
Robb . 2023-11-23
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Much better under new owners. Lovely staff. But, I would say it's a little bit expensive.
Lynda Hill . 2023-11-22
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Overall, I enjoyed my brunch at Roma and would recommend for a good value brunch and coffee. Couple of areas for improvement - I didn’t like that I ordered a full Scottish breakfast and had to pay an additional £1.50 for toast which came with it. Staff are young and feel a little lacking in training.
Tom Davie . 2023-11-05
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food is alway great for dinner but our latest experience was disappointing they didn't have the beer we wanted didn't have bruchetta didn't have lamb shank or beef ribs or any sticky toffee pudding all the things we wanted to order, this was only at 7pm on a Saturday night how could they have nothing left. It was disappointing as it was a special occasion celebration for us and couldn't get what we wanted to eat. What we had was very good just the lack of choice was the problem.
jacqueline bruce . 2023-10-29
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Excellent local restaurant with friendly, helpful staff and delicious food well prepared and presented.
Joe . 2023-10-29
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Fabulous food and service. Would definitely recommend
Cath Thomson . 2023-10-29
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Went for dinner with a friend, food was delicious, waitress was lovely, professional and friendly. Enjoyed the background music. Will definitely be going back.
Fiona Cameron . 2023-10-20
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First evening visit here and we were not disappointed. The food was excellent and the service (from the fantastic Jonathan) was the cherry on the cake. Hold on to him Cafe Roma. He's a keeper. 😁 A (very) few local restaurants can just about match the food but that combined with the service provided is the USP. Highly recommended 👌
Dawn Stokes . 2023-10-13
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Very nice meal, staff were attentive and helpful
John Gallagher . 2023-10-03
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Me and my husband went for a lunch, and it was absolutely lovely experience. I had avocado on toast and can't recommend more. My husband had the eggs florentine and was so delicious. The staff was so lovely and friendly. Jana our waitress was so nice and make our time there so delightfully. We are definitely coming back.
Savina Deneva . 2023-09-27
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Hardly anyone there, but had to wait more than 30 minutes for my (average) pizza - staff weren't very concerned...
Alan Paton . 2023-09-22
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Visited on Monday 18th fir lunch my mother has been sick since returning home only thing she had different was the coleslaw expect public health to visit
alison mcrory . 2023-09-18
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Eggs Black pudding are to die for.
Hamish Macgregor . 2023-09-11
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I never eated better carbonara as here plus warm brownies with ice cream. I come back soon.Staff been very helpfully. Richard from Slovakia
Richard Schmidt . 2023-09-10
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This has been a pillar of Clarkson for years but not been since the refer. Won't be back. Coleslaw watery and had bubbles. Now this could be personal taste but tuna melt should be toasted. Was more like a tuna and cheese sandwich but on a ciabatta roll. Tuna mayo was quite sloppy as well. Side salad was the best but but even some of that was on the brown side.
Joanna V . 2023-09-09
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Lovely place with really nice food and friendly staff. Plenty of options to choose from the menu.
Catherine Shields . 2023-09-05
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What spoils this place is the loud music which seems to be to keep the staff happy but not the customers. Please tune it down a bit.
Lynda Chisholm nee Anderson . 2023-09-05
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My children and me were dining there last Saturday and the food was absolutely delicious. The service is amazing and the atmosphere is so calm and inviting. My children loved the food and finished their food (which they normally don’t) and that’s them chose their meal from the adult menu. 5 stars from all of us.
aishu559 . 2023-08-28
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Delicious food and lovely service, will definitely be back
Susan Ross . 2023-08-26
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Food was amazing, atmosphere is great. Will definitely be back.
Brian Anderson . 2023-08-20
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Love the new owners. Food was lovely , not cheap but nice quality. Will be back!
zac . 2023-08-14
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Lovely brunch menu until 2pm every day, we enjoyed the french toast and pancakes.
Pauline McGuire . 2023-08-14
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Nice friendly service, however food was poor and only edible if you were hungry. Carbonara tasted liked a microwave meal gone wrong. Won’t be back
Charlie H . 2023-08-11
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Looked forward to a delicious brunch but were disappointed to find Roma, Clarkston, under 'new management'. The chef can't make french toast as it was very dry and we had to ask for 'maple syrup'. He doesn't know the difference between proper pancakes and inedible crepes, adorned with a squirt of 'squeezy ' cream and a few scattered berries. If you want to be able to eat your brunch then AVOID this place!!
Happytraveller2375 . 2023-08-06
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The only thing that spoilt it was the fact I wanted the soup and half sandwich. Which I was unable to order as I am a vegetarian and there were only meat sandwiches available. Why don't you offer veggie and vegan choices for this part of your menu ?
Sooty Bond . 2023-07-16
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We love coming to Roma. Staff are all lovely and so good with my 6 year old and 1 year old. We're usually in for breakfast/brunch food and would really recommend it.
Heather C . 2023-07-15
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Great place to eat, food excellent, staff wonderfully friendly.
Alex Cavers . 2023-07-15
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Good food, nice environment bit shakey on the service front but not a big.issue 😀
Joe Hamilton . 2023-07-13
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Big breakfast was warm, Baked bean where nuclear, coffee was ok not the best. Wouldn't go back. Wouldn't recommend. Please be careful
kaosmunkey . 2023-07-12
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Roma was lovely, the food was great and the service tremendous. A few of us starters. The bruschetta and the haggis scotch egg were excellent. For main courses, we ordered steaks, a carbonara and a fish & chips. All were thoroughly enjoyed. If you are a dessert person, try the brownie, it was marvellous. It was a Friday evening and we were one of only two parties in the restaurant. Unfortunately, this made the atmosphere a wee bit flat. This is no fault of the management. I gather they've only just started evening service so hopefully word gets out and numbers rise. Roma certainly deserves to be much busier. We will certainly return. A final word goes to the new assistant manager whose name I've unfortunately forgotten. She was very attentive without being intrusive and that can be a fine line to walk.
john cooper . 2023-07-08
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Second visit to Roma today for lunch the service is great food amazing everyone very friendly
Linda . 2023-06-12
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Nice lunch, lovely sandwich and very pleasant staff.
Ronnie Cochrane . 2023-06-10
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First visit since the new owners took over. Pleased to say it hasn't declined. Great food and friendly staff.
Mark McGuire . 2023-06-05
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We went in for lunch with my friend the other day. Staff were so friendly and lovely and the food was also very good. Definitely will be back for brunch.
Sarvin Khaksar . 2023-05-18
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Lovely food, friendly service but pricing a little inconsistent. I ordered the avocado toast which was £8.50. This consisted of one slice of toast with avocado, tomato and sliced onions- no garnish or salad. My family chose different options- all a similar price but all more generous portions and all including salad.
lesley scott . 2023-05-14
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We were just in for a coffee and a cake Very friendly staff and nice looking please. We will need to come back for some food next time!
Conor Ashe . 2023-04-29
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Great place for coffee in a good area of Glasgow. I had a brownie that was to die for with nice crust on top and juicy on the bottom. They do also lunch menu that I can’t wait to try . Staff was friendly too
Dina Z . 2023-04-28
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New menu and new look to this restaurant. Wow! What a great meal and atmosphere. Can’t wait to come back.
J Cunningham . 2023-04-02
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Refit looks great! Excellent service as usual, great food
Nick Prudhoe . 2023-03-13
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Really dirty torn menus, were going to leave and wish we had. Ordered two breakfasts, confusion about what was included, much messing around. 45 minute wait for food. More than half an hour for coffee. A friend was at the next table, they had a similar experience. There were lots of staff on shift. All in all poor experience. Won’t be back.
W7369FPmichaelas . 2023-03-05
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Nice place with friendly staff and nice food
Basil Gonzalez . 2023-02-20
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Was disappointed my friend and I went in at 11am I was looking forward to having salmon hollandaise but the egg was cold and the hollandaise sauce was cold couldn't eat the second one the staff were lovely didn't leave a tip for that reason. Egg should have been soft boiled. Was so looking forward to seeing the new cafe Roma. I did say to the waitress I couldn't eat the second egg she did apologise but I didn't get any discount. What a pity I love to support local business.
lorraine dornan . 2023-02-17
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Great kids options friendly staff tasty stuff
paul maher . 2023-02-14
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Very nice place for lunch great choices very comfortable
Patricia Keenan . 2023-02-10
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The staff and the food are excellent I love this restaurant
Chris 404 . 2023-01-31
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Great place. 1st time in & lovely atmosphere. Staff super brilliant & understanding with our young kids. Great food. Will be back.
Suzanne Ross . 2023-01-16
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Great full breakfast, nice decor.
David Anthony . 2023-01-14
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In for breakfast with my husband and two kids, on arrival I noticed how beautiful the restaurant is, open plan and very inviting, instantly wanted to come back for dinner! We were seated and ordered drinks straight away, all staff were friendly and attentive. We ordered and all food was cooked beautifully, for us the biggest positive was that we had a small issue with our order when something came out and was wrong, however this was sorted by the staff then furthermore the owner was gracious enough to pop over and explain. Overall a beautiful breakfast and we will absolutely be back for dinner! Kids loved the porridge & berries.
Mj . 2023-01-08
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Great and friendly staff, great prices and food is presented awesome!
Josie (Josieeey_xo) . 2022-05-19
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Not sure if the place has changed ownership but this is the first time I’ve been in about a year. Really disappointed staff were so slow food took ages to arrive many people in the restaurant were having issues with there food and waiting for service. The woman who I am assuming was the manager walked by mountains of dishes on counter and was left the full time we were there. The place was just chaos to be honest even the small things ordered a pot of tea got one sugar had to ask for milk and more sugar , meal arrived had to ask for cutlery mug was dirty with lipstick just poor ! I remember how good the place once was. The staff were slow not faced paced or attentive won’t be back I am afraid.
Gt3 . 2022-04-23
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There foods are great! They are quick and there breakfasts are awesome! They have great hygiene and they're coffees are high quality
Cafer Seyfl . 2022-04-06
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The food was amazing I have never tasted better than the food they sell here! The staff where friendly and quick I definitely recommend!
Cihan Armut . 2022-04-06
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Ýes I think it very good and the staff was good the lids
Rose Blair . 2022-03-08
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Great food , nice staff . Good lunchtime stop ...
Elaine McLean . 2022-03-02
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Nice atmosphere, great menu, good prices
Linda MacLeod . 2022-01-14
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Excellent food and decor and very friendly staff and prices good👍
Arch . 2022-01-08
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We visited here when were visiting Glasgow. Firstly , they were so helpful as we made our booking allowing for us flying in from Ireland but the plane was quite delayed and we had no idea when it would leave. But they kept our booking and also gave us the pre theatre menu . Yes there were still restrictions , and we were very happy how they dealt with it. The food was amazing ,and service friendly and considered. Had a great time catching up with family in lovely resteraunt, great food and company . Would recommend based on our experience .
760travels . 2022-01-06
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Nice cafe/Diner Food was good staff very friendly.
James Mcardle . 2021-12-21
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An absolute gem in Clarkston toll. Great menu, lovely staff and the best desserts ever......🍰🧁🥧🍧
Lyn-Marie O'Hara . 2021-12-20
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Very pleasant little cafe...and their fish n chips ...and caramel cheesecake are to die for....and very popular place.... lovely staff....
hannah kincaid . 2021-12-16
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Only started going here recently, food and coffee are good, staff are friendly, with quick service. And decent value.
KEN MCKINLAY . 2021-11-30
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Very Clean, Good Service. Good Food in a lovely atmosphere and reasonable priced. I have no idea why folk go to Costa across the road when we have Cafe Roma that is NOT an overpriced American franchised clone of every other store.
Peter Rossi . 2021-11-29
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Not been in before but wife has very bright and welcoming cafe rooms are very good but surpassed by the pancakes very good place to come would go again and the staff are very good and do a good latte
mark davidson . 2021-11-25
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Always very welcoming and staff very pleasant..
David Maclure . 2021-11-08
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Excellent, lovely coffee and choice of cakes.
Lynda Chisholm nee Anderson . 2021-10-26
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Nice Caffè food. Staff very good
Allan Epstein . 2021-10-03
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When I was growing up this was the site of MacMillan Models and very happy memories. I decided to have the all day breakfast for a weekday lunch. The service was friendly and the place was not very busy. Overall the breakfast was ok. I did like the inclusion of Lorne sausage and fried potato scone, as I’ve not seen those in breakfasts in other places in ages. So that helped bring back memories. The coffee was pretty good. I was happy with what I had but not sure I would rush back.
845grahaml . 2021-09-21
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First time I've been here since new owners took over. Very disappointed. Looks great with new leather seating booths but service and food very poor. Also toilet was dirty, wet floor and sink full of toilet paper. Salad was dead and had to be left on the plate. Sticky chillie chips turned out to be plain skinny fries and Eggs Benedict were cold. Definitely won't be back.
Lynne Cleary . 2021-09-16
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Cracking wee cafe. Mediocre portions, but big on flavour.
N McD . 2021-09-14
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Looks lovely inside but that's all it has going for it, I ordered a chicken tikka burger and got a cremated beef burger with no sign of any chicken, my partner ordered a baked potato which had to be the smallest baked potato I've ever seen. I now have to go to the broom cafe and buy our lunch again. Do yourselves a favour and avoid
437andrewmm . 2021-09-13
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Friendly staff, lovely food, great with kids
Unconscious Mum . 2021-09-05
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Very bright and clean.Great coffee.
Grace Rankin . 2021-09-03
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Not a good place to eat food not two good
Guy Arnold . 2021-08-25
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It was ok. Coffee was good, staff friendly enough and prices as expected. Icecream was fabby.
Derek Linden . 2021-08-10
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Popped in this morning for brunch and wasn't disappointed. Plenty to choose from on menu. Popular cafe with friendly helpful staff.
MC Devine . 2021-08-06
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the waitress was really nice and the food was great, they gave me a huge scoop of ice cream with a big chunk of oreo in it 😋
sophia . 2021-08-05
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Very clean. Friendly service and lovely coffee!
Fiona Shepherd . 2021-07-22
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Staff friendly place really clean
Angela Hume . 2021-07-14
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We were at Roma late late in the afternoon and were getting ready to close. Still great service and a nice wee ice cream! Thanks again Jonathan!
Ronald de Wild . 2021-07-14
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Meet my friend here once a month. Always friendly staff and good food. Scones are fantastic.
Irene Boath . 2021-07-05
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Great local cafe, fast efficient and friendly staff wonderful coffee cakes and food, excellent ice cream
Graeme Boyle . 2021-07-01
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Really friendly staff, lovely food & plenty of choice & a community feel 😊 I got the bruschetta + mozzarella at my most recent visit - delish🙌🏻
Alex Keenan . 2021-06-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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THIS REVIEW IS BASED SOLELY ON THE RESTAURANT FACILITIES OF THE HOTEL. I haven't reviewed the rooms, as I was only there to eat, not for an overnight stay. The food was mostly enjoyable, and, in general, the service was fine. The background music was probably over 'background' level, but it was tolerable. The enjoyable food and fine service were unfortunately tainted at the end of our experience by a rather humiliating incident caused by poor communication from staff. One of the party was limited on what they could eat (GF dietary requirements). When she asked the waitress about specific ingredients in some dishes, the waitress couldn't provide the information, despite going to ask for advice. This wasn't ideal, as the party member was obviously more limited on choices to avoid risks, but we were able to make it work by sticking solely to a main meal they felt was safe. I had already paid the full bill for our party of four, left a tip, etc., and was about to depart the restaurant when the waitress advised me there had been an underpayment due to an error on the bill (the menu didn't state individual dish pricing so we had no way of questioning this). She advised I would have to be charged an additional sum for food we did not order, we were not served, and we did not eat. I questioned how this applied, but she couldn't explain it beyond that we had chosen not to order additional dishes. I couldn't understand this; however, rather than cause more embarrassment within the group, I paid up and left. This definitely tainted what should have been an enjoyable experience and has deterred me from future visits or recommendations.