The best restaurants serving British food in Perth City Centre Perth & Kinross Central Scotland

Was charged 3times on my card for our meal after returning back to my table and asked to re present my card 5 times as transaction had not gone through! We were a table of 4 and when our food arrived I had ordered a PLAIN half roast chicken with chips and found that the chicken was infused with lemon and herbs and was curtly told that all the their chicken dishes were lemon infused. I am allergic and therefore couldn't eat it and was then told by the shift leader that I "couldn't read a menu properly" after more ranting from her I was eventually offered fish & chips which I accepted. Another at our table ordered a mixed grill which arrived with unidentifiable items on the plate. These items were so burnt and on complaining it was taken back to the kitchen and returned with 3 complimentary sausages on top and offer of a free cookie which was declined. On moving the sausages out of the way it was found that the rest of "the grill" had been even more incinerated and was now just carbon. We then asked a refund and did without this meal! The shift leader at this time was extremely rude and very condescending to me especially and I had to get up again to get the refund on to my card. By this time I had been up from our table 6 times and used 5 different card machines. In the past I have dined and had drinks there and had no problems and this review is highly edited but this visit was a nightmare!!!! I would tell everyone to run in opposite direction. The empty tables around us were by this time not bring cleared after 1hour and 30 mins. Disgraceful!!

My partner and I came so we could have a last meal before it closed. We arrived at 12 because we reckoned it would be busy with it being the final day. We were told the kitchen didn't open until 12.30 so as we had found a seat, opted to have a drink. We ordered food at 12.30 (pie & chips and a burger) and over an hour later it eventually arrived. Also people that came in after us got served before us. No apologies for our long wait. It is maybe a good think that it has closed now.