The best restaurants serving British food in Lagan Valley Lisburn South Eastern NI

When we arrived we were asked if we had booked but as we hadn't we were given a table in the kids corner.(We were a group of 4 adults , 13 and a 10 year old) The waitress taking the drinks order did not wait for everyone on to order had to order again when she brought the kids drink. The cutlery had to be changed at one setting as it dirty with dry food on it. I had roast beef which was tender but the vegetables were boiled beyond the point of no return. I certainly won't be back.

Only getting a 5 star due to the great service we received from employee called Neive young lady was polite courteous and very attentive with my needs (anifilectous) She is a credit to costa ...This is the first time we have had good service in this store at Sprucefield...

Paid £4 for less than a portion of stew, that was in a plastic container sitting out under a light which I assume was to keep it warm yet it was cold in some parts, warm in others and covered in what I can only assume was grease/oil. The majority of it was massive bits of potato. I took it to go and was given it wrapped in a single layer of cling film which didn't stop the oily liquid from spilling out. Ate about two mouthfuls before I felt sick and couldn't eat anymore. Don't get me wrong, it tasted fine, but it was the texture, looks and uneven temperature that felt so wrong. Kept it as leftovers for today to see if my opinion would be different, by now most of the grease had been spilt all over my bag and shoes and I warmed it in the microwave, tasted the same and the texture was less oily, but it looked pretty much the same. The picture is from today. The staff are nice at least, but I didn't really appreciate how they let people with dogs in the place, seems sorta unhygienic, but that's just my opinion.

Members of my family, comprising of 4 adults and 3 young children booked a table here after bowling. We had booked for 7.30 but, although the staff were friendly and took our order fairly quickly, it took a further 40 mins for our meals to arrive even though the restaurant was only one third full. Unusually the adults were served first while the children had to wait another 5 mins which didn't go down well as they were starving. The children's meals were a good size however and they enjoyed them. Two of us had the chicken goujons stack which I'm afraid were very overdone but the lasagne was lovely. Overall the food was tasty but the service definitely needs improving for this type of venue.