The best restaurants serving British food in Hanford and Trentham Stoke-on-Trent West Midlands

I rarely leave negative reviews because I’m fairly easy going but this place tested that patience I’m afraid. The food is average but that’s not my issue, it’s the shockingly appalling levels of customer service. I can forgive a lack attentiveness which they have in abundance but all the staff here are rude and obnoxious. I’d expect friendlier service if I was in prison asking for a medium rare cut of fillet steak with a smothering of Diane sauce.

Food was excellent and well priced, staff are polite, friendly and very helpful!! Cannot recommend this place enough for a nice chilled meal out!!

Once again a delicious 😋 meal served by Joelle excellent service thank you.coffee was lovely too very moreish and I will be back.

Almost £50 for 3 hot drinks, 1 burger, 1 pork roll, and some chips is not the worst of it. The staff failed to take the order correctly, it took close to an hour to arrive at the outdoors table, (inside not wheelchair accessible), staff on duty were friendly, but had no leadership so were seemingly all over the place. Of the 5 parasol areas outside, only one had a working patio heater. Very disapointing and can't see us every returning, plenty of other choices nearby.