The best restaurants serving British food in Hartley Wintney Hart South East

This is what a pub should be like. Great atmosphere, full of village locals and a proper landlord who knows what he is doing. 10/10.

Beautiful hotel, lovely gardens and very interesting history. However, like other reviewers, I have a few niggly things, but most importantly and unfortunately, the service levels let the side down. We were the only people in the restaurant at dinner, and one of our party of four did not receive his appetiser and upon notification, it still didn’t show up at all. They then forgot his main course and by the time they served it everyone else had finished their two course meal. We spent a lot on dinner and a good bottle of French champagne and a fine bottle of red coming to over £400. We mentioned this to the night manager, when he came into the restaurant, which was now in almost complete darkness as they had forgotten to turn on the lights . We also mentioned it to the manager at breakfast who said they would inform reception, but when we checked out at reception, they had not heard about the problem and did not offer any apology or compensation. In fact when she asked what was the problem we pointed out again that one in our party had not received his meal until after everyone else had finished and her comment was “…well when you got the food it was good, wasn’t it?” A few other points, if such a nice hotel is trying to be a four-star hotel, I would certainly recommend the availability of cappuccino and espresso at breakfast instead of just carafe coffee. Also orange juice was from a packet or a can and certainly not fresh or “not from concentrate” or any of the other quality options available. I would suggest waiting until the Hotel is under new management to try this beautiful property. With today’s competitive world and customers a click away from passing you over, I really don’t expect a management team with this service level to stay viable. Update – and as expected, a month later and not a single response from the Hotel even to my phone calls and emails have emailed the management company and the ownership company. They just don’t care.

Service is bit slow due to the busy period

Due to a very large party who arrived slightly after us but were served before we had to wait a very long time for our meal. They did apologise but if I'd been informed earlier I would have gone elsewhere as we had a limited time before we had to go. (I had judged and hour and a half as being be adequate. It wasn't). As a result we were late.