Delivery
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The best restaurants serving British food in Boughton Aluph and Eastwell Ashford South East
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
5 Opinions in 3 websites
We attended Eastwell Manor for Sunday Lunch but because of the lack of trained staff and the bad management, we had an awful time. We were left waiting for 30 minutes before someone came to take our drinks order. There were about 15 different gins and 10 vodkas on the menu and we ordered a Hendricks and tonic. 20 minutes later, the waitress came back to tell me that they didn't have that Gin. I asked which ones they had and off she went again for another 10 minutes. When she returned, she said there was only 1 gin available. I then asked about the vodkas and once again she disappeared for about 5 minutes and returned to tell me that they only had 2 vodkas available. We felt very sorry for her as obviously this was not her fault but the fault of the manager. Why were the staff not informed at the beginning of their shift what items were unavailable. Common sense really!! We were informed that we would need to order our dessert at the same time as our starter and main course or we would wait "hours" Our roast dinners arrived and there was no horseradish or mustard or any other sauces available. I asked the man who brought our dinners for another drink and he told me I had to catch someone's eye as he couldn't take orders for drinks. When you actually managed to speak to anyone, they were very pleasant and we felt very sorry for them having to work in these conditions. There were complaints from many other people also. The lunch dragged on and I was glad when it was over- move over Basil Fawlty. is the restaurant closing down? That would explain why there was such a poor menu. The food itself was wonderful. What a shame that the management aren't!
464 Opinions in 1 websites
The grounds are stunning. The manor house impressive. Staff fantastic. The Manor - restaurant was great service but VERY expensive. The mains are £28 - £32 each and does not include the potatos or veg. The mains are tiny portions. The potatos £6 for a side dish