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The best restaurants serving British food in Boulsworth Pendle North West
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1454 Opinions in 3 websites
Really gone downhill since the last time we stayed a year ago. This time went for 2 nights. Special offers were sent via email from HQ, which no one seemed to know about. Service was lacking in offering condiments for the meals and the meals themselves appeared to be blasted pre frozen packages. Very little sign of a chefs input and to be honest most pub food nowadays is better so really disappointed. I doubt we'll be going back.
31 Opinions in 1 websites
Visited the store to shop and have lunch. Decided to give the revamped Bannisters another try after experiencing poor food and service on previous visits. Sadly, no change this time. The new layout and decor does nothing to enhance what could and should be an excellent restaurant. New layout with high back banquette seating makes it dark and dismal. Previous layout was far better. We waited around five minutes for someone to arrive to show us to a table (12.20). The restaurant was approximately 50% full. Seated with menus, but advised the kitchen had run out of coffee and eggs! we then spent over 15 minutes trying to get our order taken. The table on our left walked out after 20 minutes. Order evenutally taken for two chicken supreme dinners. These finally arrived after a futher of 30 minutes. Chicken and Yorkshire puddings were almost cold. The Yorkshire pudding was black on the outside and soggy in the middle. Chicken not as tender as expected. (Frozen) Roast potatoes were rock hard on the outside. Vegetables were bordering on raw rather than al dente. However, the cheese sauce was nice. The Manager was certainly not managing the area and obviously there are still issues in the kitchen. Wrong meals been sent out/returned. Staff training required. The Hive is now closed for what I presume is yet another reincarnation. We used to enjoy the Fish restaurant, but that went from been very good to mediocre. The food and service over the past fews years has certainly gone downhill and for the catering to survive a huge over haul is required. We did mention all the above to the waitress and on paying our bill (which was reduced by 10%).