The best restaurants serving British food in Middlesbrough North East

It was embarrassing how poor the face to face customer service was today. I don’t know if something had happened between the staff but really poor to the point of no acknowledgement or words at all.

Not bad for cocktails. Used to stop by for one or two. Crowd are a bit lame. Or at least they have when I've been in.

I rang to cancel my upcoming booking, as the previous day, my friend, with her adult Down syndrome child, was treated very badly by the staff and management of this venue. The lady i spoke to , i assume, was the manager, had the audacity to raise her voice to me, and told me it was none of my business and I wasn't there. True, I wasn't, but nobody should upset my friend or her child by being rude and obnoxious, especially if you are in a 'Management ' role. Sorry you have lost my business. Avoid if you have a disabled child/ adult as they appear not to be welcome or their needs/ behaviour are not understood by the staff!

This used to be the place to go for an all day breaky. I haven't been in years so thought I'd take my brother for a bite to eat. Ordered 2 lattes and 2 bacon sandwiches came to £14 no mention of the bacon not being bacon !! Well it might as well have been a bun of fat !! Needless to say we didn't touch the food as it looked quite vile and I woukd imagine tasted how it looked. The place was empty and I can see why. These owners have definitely ruined business avoid like the plague. I have since learned that this is Turkey Bacon. I have never seen anything like it ..I'm so glad I didn't get a full English at £9 each. I will never set foot in there again that was disgusting.

Parmo black on bottom no taste at all, chips like scraps , donna meat cold,,so munch box was waste of money, think twice about going