Delivery
Pickup
Outdoor
The best restaurants serving British food in Rushden Spencer East Northamptonshire East Midlands
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
848 Opinions in 2 websites
4657 Opinions in 2 websites
Really a tale of two experiences, arriving slightly later than our booking, not being local anyone that has to negotiate the Rushden Lakes Christmas rush hour traffic will I’m sure sympathise, we enquired at the bar to say we’d arrived, there was no room at the inn here, so we was told to go to the main door, who knew there was two, to check inn, we asked where that was, and the manageress very kindly got one of the young staff to show us (have you worked at Sainsbury’s, well done) however, the queue was back out of the door which, by the time we eventually checked in, the table had been released (I know, it’s our fault for being late) but the phaff in rebooking the table, I didn’t see 8 people come in and take what would have been our original table, was just too much like hard work, eventually we got sat down but told we had to vacate by 645pm which wasn’t a problem. Next challenge, getting a drink and ordering, the app, which would have solved a problem, didn’t allow for amendments, my grandkids didn’t want cheese on the burgers and with no option to do this, I visited the bar. There was two other clients at the bar, one being served and another waiting, I stood on one side and was told, please don’t stand there, stand over there as I need to know who’s next, which I did but then thought, there’s only 2 of us it can’t be that hard to remember, surely if a queue system is needed, then make a sign, though when I was served someone else stood where I was originally, but wasn’t asked to move as another member of staff appeared, begging the question, what if there was a queue All of this didn’t set a precedent for the meal, however I was proved wrong, the meal was served quickly, correctly, hot and with a smile, well done for this element, the hamburgers were wolfed down as was everyone’s meal. Greene King, please just sort out the front of house and ordering experience (bar staff and app) Ps. Question for any HH management, what’s the importance of the black cup you get when you’re taken to the table and the insistence of getting it back half way through the meal?