Delivery
Pickup
Outdoor
The best restaurants serving British food in Rushden Spencer East Northamptonshire East Midlands
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
841 Opinions in 2 websites
Really busy this morning however staff were all friendly and professional. They couldn’t have been nicer actually. Food was served quickly and piping hot. We’ve been lots of times now and always a high standard. My mum uses a wheelchair and staff always offer to help move chairs and easy access into the premises. Thank you
1336 Opinions in 2 websites
We arrived at around 2pm, with the café half full, and everything initially seemed fine. We were greeted warmly by one of the waiters and seated promptly. After choosing our food, we placed our order. However, we ended up waiting over an hour and fifteen minutes for the food to arrive! There was a clear lack of care from the chefs in the back, who spent most of the time standing around, joking, and laughing. Hot food was left under the heat lamp for up to ten minutes, waiting for other dishes to be prepared. My partner’s chicken Caesar salad arrived after an hour, while I continued to wait for my panini. I was told it would be another five minutes, but those five minutes came and went – and then another five minutes passed. When my panini finally arrived, the waitress slammed it down without a word of apology. There was no offer of additional drinks, no acknowledgment of the fact we had to eat separately, and a complete lack of customer care throughout. As for the food quality, it was mediocre at best. My partner’s poached egg, having sat under the heat lamp, had essentially turned into a hard-boiled egg. The overall lack of flavour and poor presentation reflected the indifferent atmosphere in the café. I would strongly advise choosing another place to eat when visiting Rushden Lakes. There are far better options where your money will be better spent.