The best restaurants serving Brasserie food in South East

got the delivery wrong but replaced it

Use to be fantastic food and service! Tried to order multiple times with business as 'manis' lately (now Zinos) through website to be told 'no service', have ordered tonight with hours displayed as open and yet no food has arrived. No answer to phone so decided to drive up to collect - the shutters were down and the location closed!

We very stupidly stopped in here after just parking up into Margate, very hungry, and really fancying some fish and chip shop chips! There was a traditional, small take away chip shop next door to this one but the queue was round the block, and like I said we were very hungry and didn’t want to wait! As soon as we walked into this restaurant, we regretted it and should have walked straight back out. There were 2 more customers sitting inside, in complete silence, a member of staff came over and told us it was only burger and fish and chips being served that day. We manage to get them to just serve us some chips, I had a wine and my partner had a coke (in a daisy printed glass that you would give your child at home). It was a very awkward setting to be sat in, the staff were just standing around, staring at you, in an empty restaurant, waiting for you to finish your food and then would pounce as soon as your had your last bite. A lady from outside came in and asked to use the loo but they said it was for customers only (fair enough) BUT they asked her to pay to use it if she needed it that bad! Shocking. She didn’t have any change so had to leave. I did need the toilet but felt too uncomfortable to go, I felt like there would be someone watching me. Needless to say, we left as soon as we could, and carried on walking up the beach….there were sooooo many more fish and chip shops and we were absolutely gutted that we just stopped in the first place.

Terrible, sent my food with no main, took 45 minutes for the main to be sent, when it finally arrived it was freezing cold, then failed to send another for another 50 minutes, server was rude on the phone.

Awful service from staff and my chicken was under cooked.i then stated this to get abused by staff I’m sure to not return again

Cheese burger photos showed a nice selection of salad filling. NO salad filling was included, made for a very bland burger.