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The best restaurants serving Asian food in Lincoln East Midlands
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
613 Opinions in 2 websites
I wish I could give you more stars! Amazing experience, myself and my partner have worked in kitchens over the years and the food was prepped, marinated and plated up to perfection! Staff were lovely, couldn’t have been rude if they tried! Made us some lovely wholesome Korean food and taught us how to say thank you in Korean. Everything was perfect so thank you!
679 Opinions in 1 websites
When we went in this Saturday evening (24th August, around 9pm) we were met with a cold atmosphere to begin with, with the waitress clearly not wanting to be there, which likely led to the negligence we experienced. Both me and my partner are vegetarians, I have been for 5 years, and we are well versed in vegetarian eating out. We ordered our meals correctly, they were repeated back to us in a rushed manner and that was that. I am not hard of hearing, and I would’ve thought that when everything that was ordered was veggie, someone would certainly double check if they thought meat had been ordered. Our food came out, and with the quality of vegetarian options at wagamamas from previous visits, I thought nothing of it and ate my meal. When I came to read the bill, I saw that in place of what I had ordered was the duck option for the meal. This is not a mistake that can in any way be taken lightly. I feel physically sick after what has happened, and knowing that it was someone else’s negligence that has caused it makes it so much worse. I have no problem with wagamamas as a brand, and all my previous experiences have been good, but I won’t be returning. As two people working in the customer service and hospitality industry, these are the very basics, and it’s simply not good enough. I just hope that your training practices are improved upon, as there are clearly gaps that require attention.