Delivery
Pickup
Outdoor
The best restaurants serving Arabian food in Luton East of England
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
30 Opinions in 1 websites
We booked this place for a birthday party and pre-booked the food platters. The staff were absolutely amazing from the start and right throughout. They were attentive, friendly and welcoming. The table was set beforehand, the food was at the table when our guests all arrived and it was hot and beautifully served in a large platter tray. The portion size was very generous, the different meats were all cooked very well and everyone complimented how delicious it was. The rice was well cooked and seasoned, the sauces and salads complimented the food too. I have also tried the baklava from here- the pistachio one and chocolate one are my favourite. Highly recommend to everyone to book their parties or even casual nights out here. To top it they support Palestine 🇵🇸 so through and through I love this place and the values they hold. What a great place! Well done!
235 Opinions in 1 websites
I had a highly disappointing experience at Nando's Luton Town Centre on June 11, 2024. During my lunch break, I ordered a Mediterranean salad, 1/2 avocado, and chicken thigh to go. Upon returning to work, I discovered mushrooms in my salad, to which I am allergic. This ingredient was not listed on the menu, which is a serious oversight. I immediately called the restaurant and spoke with the manager, who advised me to come back to the restaurant for a refund. As I had already taken my lunch break, this was not possible. He assured me that the mushrooms were from the olives (something not mentioned on the menu) and that I would receive a refund. Despite my efforts, including visiting the restaurant twice and leaving my contact information, I received no callback or refund. When I visited the restaurant again to resolve the issue, I was met with extreme rudeness from the manager, Jay. He accused me of lying about the mushrooms and was dismissive of my concerns. His unprofessional behavior was unacceptable, especially considering the potential health risk involved. If I had consumed the food, I could have been seriously ill, possibly requiring hospitalization. The lack of concern and poor customer service at this branch is appalling. I strongly advise others to be cautious when ordering from this location, especially if you have any dietary restrictions or allergies.
1282 Opinions in 2 websites
Ordered food when it said it was open late, obviously a scam, food never came! rang them 20 times, finally answered saying they tried to deliver but no answer at my end, now £20 down and spoken to like dirt, do not use this place fake restaurant!
30 Opinions in 1 websites
It is absolutely unbelievable the people that work in here.... 14 mins explaining that I wanted 2 drinks and told I can't buy 2 drinks. What is wrong with them? Honestly, I've never been so angry in all my life. 8 staff members and not one has a clue what's going on! I'm that angry, I'm writing this before I've even been given my food!