Dan was so friendly and helpful. Genuinely felt like a breath of fresh air and injected so much personality into every interaction. It was my first time at the Hanley branch and it won't be the last.
Cashier didn't realise I was waiting to pay. Accused me of jumping the queue when I had a cold drink in my hand from the other side of the counter. Rude & unapologetic. Despite telling her we were sta
