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The best restaurants in Sheffield Yorkshire and The Humber
2.155 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
6996 Opinions in 2 websites
This was supposed to be a family birthday get together, with laughter, taking the mickey, disagreeing just a normal family outgoing. I really don't understand why Turtle Bay is so highly rated, the only reason I can put it down to, is that between certain times cocktails are 2 for 1. But as for the bar service, food service & delivery of the meal, very very poor. To put it context here's a listing below of how they failed from the very moment of entering Turtle Bay. 1. 2 of the family members both 24, don't drink at all, but were nearly refused entry as they didn't have any identification with them, even though it was explained, that we where only here for a meal, but thankfully after discussion. Entry was allowed. 2. The table was sticky, not very well cleaned 3. It took 35 minutes for starters to arrive, considering it was only 2 x garlic breads & halloumi. We did ask how long till we get out starters & after enquiring, we got 13 minutes... That's a random number ha ha 4. Myself, I asked what bottled beers they had, unbelievably only 2 , Turtle Bay Caribbean beer & non-alcoholic, no other brands but what's unbelievable they sold had out of their Turtle Bay Caribbean beer .. No other bottled beers available. Its it like going to KFC & asking for chicken only to be told he sold out, & saying we got corn on the cobs still lol 5. As most people eat at different speeds, and with 6 of us, you will always be waiting for others to finish. But as soon as just one of group had finished, that plate was removed, it was like either they where running out of plates, or our main meals where virtually ready. Once everyone had finished & again plates removed lighting fast, it's like there was a special device attached to the plates alerting the service staff, we all presumed our mains would be brought to our tables much much sooner than our 35 minute starters. Never presume.... 30 minutes we had to wait & this was timed, oh sorry the actually time the mains arrive was 29 mins 33secs... There's another random number for you.... If we keep going we have out lottery numbers 6. Again we needed to ask how long, & again told its on its way 7. The meal itself was okay, definitely had worse, expect their trademark gravy (spicy if you've never had it) seemed to be with every meal. I ordered safe cheesy chips, but obviously that spicy gravy, wanted to have some say in that matter, as shockingly it was there at the bottom of the cheesy chips dish, waving at me. 8. Again, as soon as just 1 of group had finished, the service staff tried to remove that empty plate, but this time, we stopped them telling hellllllo others are still eating. 9. Nowadays when you book a table, restaurants seem to give you allocated times to finish & leave, regardless of how many people might be the group, well considering 65 mins of that was waiting for the meal, says alot. At one point we got so bored waiting in between meals, we decided to do arts & crafts, & with there paper menus that by the way where never moved just left on the table, we made a paper airplane, a paper boat.. A wild theory I have, is that they make you wait so long, you just keep drinking racking up the bar bill, but as everyone in our group was driving, we escape that clause lol. 10. The ladies toilets according to one of our group where disgusting. One of the toilets seat was literally broken & couldn't be used, & others had no toilet paper. While yes at times the place was busy & it can be difficult, but you just would have thought toilets are checked are different intervals. Overall a very poor experience, from the very start to the end. Maybe it was just one of those bad nights where everything seems to go wrong, but once we told another family member whom couldn't attend the meal, that we went to Turtle Bay, straight away they had shook their heads & said oh no, but did say good cocktails are 2 for 1 at certain times lmao
907 Opinions in 2 websites
Great pub food at a good price . Highly recommend
883 Opinions in 2 websites
Two Thirds - what can I say - totally rocks! Great beer, great food, great service. Excellent deals on the loyalty card too. Thanks guys!! ❤️
255 Opinions in 2 websites
196 Opinions in 2 websites
Called here today for the first time since we moved house a few years ago . We where travelling nearby and took a detour , to take an opportunity to enjoy more superb homemade food that we had enjoyed on a regular basis long ago ! It did not disappoint in any way 👍🏻 Same super hostess with friendly support staff and the most amazing Scones , Quiche and Desserts . Egg Custard was outstanding! The only disappoint was me 🤦🏻♂️ I tried to fix a glitch with an electrical appliance but didn’t have the right kit to sort ! Simply the best - thank you Neil
193 Opinions in 2 websites
Absolutely amazing, staff couldn't have been nicer (the chef coming and explaining the dishes was an especially lovely touch), food was fantastic. As others have said it leans a little towards the pricey side but as an occasional treat I don't mind shelling out a bit more than usual for such good food and customer service.
114 Opinions in 2 websites
Well what can I say this time🤔 The first time I visited, I had one of them shouting at Alexa🤣🤣. This time one of them singing.. 🤣Although I think her mum has been lying if she thinks that was good enough for X factor🤣🤣. Seriously though fantastic visit, food was brilliant, and £5.50 for a full English and Tea (cos they didn’t have my coffee😉) o and my beens were touching my tomatoes 🤣🤣(they know). Fantastic girls, fantastic atmosphere, and you made me laugh, see you next time. Keep up the excellent work👍. John x