The best restaurants in Leeds Yorkshire and The Humber

Certainly, here's a revised version of your email: Subject: Feedback on my Visit to Nero Cafe on Albion Street, Leeds Dear Nero Cafe Team, I hope this email finds you well. I wanted to share my feedback regarding my recent visit to your cafe on Albion Street in Leeds, which took place today around 4:15 pm. I ordered a cappuccino and a lemon loaf, and when I kindly asked the staff member serving me if the cake could be served on a plate, I was met with a response that left me somewhat taken aback. The staff member mentioned that they couldn't accommodate my request, stating that there weren't enough staff available to assist with such requests. I must admit that this response came across as rather rude and unexpected. I understand that it was a Sunday, and I observed that the cafe was quite busy with messy tables and a shortage of staff available to maintain cleanliness and assist customers. However, I believe that good customer service should remain consistent regardless of the day or situation. Interestingly, I had visited another Nero cafe just yesterday, where the staff proactively asked if I preferred to have my cake served on a plate. This stark contrast in service left me wondering about the inconsistency between different Nero cafe locations. I believe that Nero cafes, while not necessarily luxurious, should maintain a certain standard of customer service. If a staff member is unable to fulfill a request, perhaps due to limited personnel, it may be worth considering ways to address such challenges, such as having more staff on duty during peak times. I sincerely hope that this feedback is taken constructively. I have always enjoyed visiting Nero cafes for their coffee and pastries, and I believe that with a focus on consistent and courteous customer service, the experience can be even more enjoyable for everyone. Thank you for your attention to my feedback, and I look forward to future visits that reflect the high standards I have come to expect from Nero. Warm regards, H

It was perfect since the time we arrived there! Our plan was to take our food home but The customer service was so nice that we decided to stay and eat in there. We ordered the chef special which was incredible tasty with that Greek bread that made all the difference on the dish. We also ordered hummus and salad. Overall, everything was an excellent experience. We left really happy and we will definitely comeback.

Entonces, hoy el socio y yo decidimos que sería una gran idea comenzar a viajar de nuevo a distancias cortas después de un período de bloqueo de miseria mundial. Visitamos Leeds hoy y vimos que esta tienda Krispy Kreme estaba allí. Naturalmente, tuvimos que entrar. ¡Que experiencia! El personal es extremadamente amable, la tienda está increíblemente limpia, una gran variedad para elegir y un placer general. ¡El café estaba fuera de este mundo! Definitivamente visitaría esta tienda nuevamente.

Delicious food Amazing service .I will back again and again

During holidays, please call first to confirm whether it is a holiday. We apologize for the inconvenience. Thank you for your continued support and love!

Excellent chicken, far better standard than the other chains, although cluckin' hell are missing a trick here. Like Harry Ramsdens and TGI Fridays, they should licence their food with Iceland for the frozen "cook at home" version market, calling it "Go Cluck Yourselves".....

Great little resturaunt never even knew it was here but we loved it. food was well made and tasty, service was amazing they couldnt do enough for you.

I can't thank you for our meals enough tonight you went above and beyond to help us . Thank you very much for your help and service. Very nice x

Been a regular customer however things have took a turn for the worst caught the guy behind counter putting his hand in his mouth un sticking food from inbetween his teeth and not washing hands nor wearing gloves continuing to prepare my order. When i asked if he can wash his hands he got my money and chucked it at me litteraly and asked me to leave never again!!