Delivery
Pickup
Outdoor
The best restaurants in Penistone East Barnsley Yorkshire and The Humber
42 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
5 Opinions in 1 websites
Stayed over night in the truck...good food and amazing views...what's not to like...chicken burger is excellent... top fella too...
2 Opinions in 1 websites
Excellent food and value for money, great service, first time here won't be the last, Proprieter Tracy went out of her way to give us a great culinary experience.
321 Opinions in 2 websites
Menu enticing - execution poor- Was looking forward to menu changes. Lamb sandwich was quite good. Pollo Salad suffered from very slimy unknown vegetables and very wet aspects that tasted like they’d been in the walk-in a day too long! Really not very appealing. When we asked the server what the vegetable was, she told us and mentioned that she had told the chef it was very not nice, they had said it was fine and she walked away It’s something that is so lacking in customer service sometimes- why would you antagonise a customer? Why not say these simple basics of acknowledgement, solution & appreciation “ I’m really sorry to hear it wasn’t to your liking”( acknowledge) I genuinely apologize that the dish wasn't to your liking. We would be happy to replace it with another option or make adjustments to better suit your taste. ( offer a solution) "Thank you for bringing this to our attention. Please allow us to make it right” ( gratitude) 9/10 the customer will appreciate the response and remember how you made them feel. It costs you nothing -
27 Opinions in 1 websites
Haven’t been to this Mcds since before lockdown On that occasion (and I think I wrote a review to that effect) I ended storming back in and demanding my money back - I’m not someone who does that sort of thing Consequently, it was with some trepidation that I popped in here today mid-way home from a uni visit with my youngest son I had every reason to be nervous It was awful 15 minute queue at the drive through Order placed Got to the window Given our ice creams and told to pull into a waiting bay 20 minutes later - we’ve eaten the ice creams, no sign of our actual burgers… Woman comes out with two bags of food and almost slings them in the window “I think one of these is for the car behind” I say Shrug she does So I have to then do her job and get out of the car with the other customers food As for the food… how can you wait that long for cold rubbery fries? (You kind of hope your waiting whilst they cook stuff fresh) My burger was what I think food critics called “deconstructed” in the box Oh and they couldn’t even be bothered to put straws in the bag (we discovered half way down the road) so my lad didn’t have his shake Disgraceful