Delivery
Pickup
Outdoor
The best restaurants in St. Martin Purbeck South West
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
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1316 Opinions in 1 websites
Terrible Customer Service and other issues. Recently, I went to the 29029 for a meal out with my girlfriend. Having been to this restaurant numerous times before, I was expecting both excellent food and customer service. Unfortunately, this wasn’t the case. Upon our arrival, we sat down, ordered our drinks and then proceeded to select our starters and main courses. For my main course I ordered the Welsh Lamb Shank and my girlfriend ordered a vegetarian curry. When placing my order I stated to the waiter that I would like the “Welsh Lamb”. The waiter noted our orders WITHOUT double checking with us what exactly he had noted down which wasn’t great. Upon the arrival of our main courses, my order was wrong. Instead of the lamb shank I thought I ordered I was instead handed a completely different dish which contained some VERY SMALL lamb chops, potatoes and a coriander sauce. To say that I was disappointed would be an understatement. Realising there had been some miscommunication/they had got my order wrong I decided not to complain as I didn’t want to wait for the kitchen to prepare another meal whilst my girlfriend had her order on the table. So we proceeded to have our main courses. After finishing our main courses, we ordered some desserts. Our dessert’s were nice, however, the portion sizes were absurdly small, which fuelled more feelings of disappointment. Finally after finishing our desserts, it was time to pay the bill. After informing a member of staff that we would like to pay our bill we were left waiting at our table for 10/15 mins without a single member of staff coming over to us with our bill during that period of time. We tried to catch the eye of multiple members of staff to signal that we hadn’t had our bill brought over yet, but nobody acknowledged this at all. At one stage I even put my wallet out on the table to signal that we would like to pay and still no one came over. After waiting for a while longer we informed a member of staff again that we still hadn’t received our bill. After informing the staff member, a young waiter came over to the table with our bill. Before arriving to our table, he thew a scrunched up tissue on the floor and didn’t even bother to pick it up. Completely unprofessional. Upon leaving the restaurant, I felt deeply disappointed with the severe lack of customer service which we unfortunately encountered. It’s safe to say that I certainly will not be coming back here any time soon.
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183 Opinions in 1 websites
What a gem of a place. Happy friendly staff, who couldn't do more for us. We booked a table of 7 but had an extra person turn up and it was no problem. 3 vegans and a dairy/nut allergy sufferer, but so much choice, and help from the staff to find the right food. The portion sizes were insane and the cakes were out of this world! Cannot rate highly enough, we really enjoyed it all. Can't wait to come back (if you'll have us, sorry for the chaos)!
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1278 Opinions in 3 websites
A group of 10 of us came for Sunday lunch after a walk in the forest. We all went for the roast dinner which were all very good and a decent portion with a fair price. Kids portions were great and the yorkshires are massive. Pub deserves to be a lot busier than it is with the friendly staff good food and great walks on the door step.
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514 Opinions in 2 websites
We were booked ( a very large family and friends group. Last year,We booked a variety of lodges, caravans and camping. This would have been for the last weekend of September 24. Today , we all got emails cancelling our bookings. Reason given : a Solitice event!!!! What appalling customer service. Offered vouchers for monies paid. Never will consider visiting a ParkDean resort .