Delivery
Pickup
Outdoor
The best restaurants in Kingsholm and Wotton Gloucester South West
36 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

142 Opinions in 2 websites
My friend and I ordered food over the phone and informed them we were coming to eat at Muchachos. We got there, got our meal and requested for pepper because we did not get any, the manager told us we had to pay for pepper in a rude tone, we ignored him, paid for the pepper and ate our food. As soon I finished eating, I asked for hand napkins to wipe the sauce off my hands, the manager offered me blue tissue paper for wiping surfaces, I told him it will not help and asked for saviet paper but he refused to give it to me and told me to go get mine from Tesco's after we had paid for our meal which was very insulting and rude. I was disappointed by his response and told him it was bad customer service next thing he did shocked me as he told us both to get out of his shop and was swearing at us for no reason just because we told him we were not happy with his reactions. This is very bad customer service and I will never recommend anyone to Muchachos restaurant in London road, Gloucester because it can happen to anyone and shows how undisciplined and disrespectful and they only care about your money and not having good morale or standards. The Manager was not mindful of his attitude and how it affected me or what I was going through. I will never recommend that place, they have no manners.

58 Opinions in 1 websites
Popped in for breakfast. Staff were rude and unresponsive, but to be fair they were clearly understaffed. They could not serve us from till so used the really irritating electronic screen who's sole existence in life seems to be to upsell you things you don't want. Food was ok which stops it being a one rating