Delivery
Pickup
Outdoor
The best restaurants in Hersham North Elmbridge South East
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
521 Opinions in 3 websites
I have waited weeks before leaving a negative review but my experience has sadly been appalling. I made a Christmas Day Booking through their online booking form at the end of October and paid a £30 deposit. I then received multiple confirmation emails. A week later I received a call informing me that this booking shouldn’t have been accepted as the Pub was full on Christmas Day for some time. Given the inconvenience this caused and the delay in informing me, the apology was fairly minimal. I was told my deposit would be refunded. A couple of weeks past and I still hadn’t had my deposit refunded. I sent an email which was ignored. I called multiple times, once being told to ring back when they’re less busy which is encouraging to know that returning deposits for unfulfilled bookings, after several weeks, is not seen as a priority. I then called up again today, over 3 weeks since the promise of my refunded deposit, to be greeted by a disinterested staff member who said the manager won’t be in for several days and that she’ll get them to phone me when they return. Hopefully this review will finally see my refund processed before having to take further action. *Deposit has now been refunded.
85 Opinions in 1 websites
i wouldn’t recommend. while the food wasn’t bad, the waiter, upon being told that i was a vegetarian and would want a separate plate to the rest of my party, went on a ten minute tangent about how i don’t ‘fit the profile’ of a vegetarian. this is because ‘vegetarians are usually slim, and you are not’. he then went on to reiterate this a few more times in different ways, laughing despite the rest of our table was silent. as somebody who has suffered with multiple mental illnesses, including bulimia and body dysmorphia, this really made the rest of the meal very difficult to enjoy. i know i cannot expect the waiter to know my medical history, but that is the exact reason you do not say things like this. my father in law’s birthday meal, which he paid a lot of money for, was then clouded with an air of awkwardness that continued throughout the entirety of the meal.
184 Opinions in 2 websites
The best kebab I've ever had and I'm not exaggerating. We always get the chicken shish kebab and it's been amazing every time. The portion size is huge and the amount of salad is great! We've tried a few places around the area but this one is by far the best. The wedges are also very good.