Delivery
Pickup
Outdoor
The best restaurants in Breck Wyre North West
24 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
630 Opinions in 2 websites
A really horrible experience. Last night my family and I went here for a meal. We live in poulton and have been here before and enjoyed it- not last night! When we arrived we were told we had a time limitation of 90 minutes for our meal, we were confused as we weren’t told this at the time of booking and we had booked their earliest time (5.30) to avoid the rush. We also know some dishes take 40 minutes to cook! We asked to move tables to another 4 seater closer to the window (as this would be easier for my dad post-chemo) and we were told this wouldn’t be possible, despite the fact nobody else had arrived in the restaurant yet. When we went to order food and we asked again about the time limit (my dad wanted to order steak with a 40 minute cook time), she said that we had until 7.30- which was actually over 90 minutes so we ordered. Once our dishes were served another member of staff asked (whilst we were still eating) if we were thinking of having desserts and said that he needed to know now and pointed to his watch! Clearly we didn’t order dessert! Once our plates were cleared and we were finishing off our drinks we were told we need to leave now as the next guests had arrived. This was 7pm- not what we were told when ordering the £42 steak an hour before…The waitress hung around awkwardly then so we didn’t even get to finish our drinks (as pictured below). The whole experience was horrendous. My mum and I went downstairs to pay and discuss with staff how we were feeling. The waiting staff who were also on the till said there was nothing they could do, other than try to inform people about the time limit when they booked (which we certainly had not had) and when I asked to speak to the manager they made it clear that he was busy and that was it! We paid our full bill and left. Having gone out for my dad’s birthday and celebrating the end of his cancer treatment I’m so disappointed it was such a horrible experience. I won’t be returning and will be informing everyone I know locally to avoid.
764 Opinions in 3 websites
We love the food in the restaurant but got our first takeaway and was disappointed. The wrong main was sent but was able to get a refund for this through just eat. The chips tasted quite plain even though ordered salt and chilli chips, need much more seasoning, and due to coming in polystyrene boxes they were really soggy and tasted a little firm in places so not fully cooked. Other parts of the order were ok but has put us off takeaway and think we’ll stick to eating in
36 Opinions in 1 websites
Amazing food and drinks! Staff couldn't be more helpful they went above and beyond. Would definitely recommend, we will be back!
169 Opinions in 1 websites
usually really good food . but last night the food was not hot and the chips were like rubber . obviously been warmed up . so this morning i had stomach pains and think if you are at a high standard in your restaurant then for goodness sake do not short cut at any cost . otherwise you get a rubbish review and loose business. keep it fresh please .
86 Opinions in 1 websites
Im not sure how thick you can get. This place started off great fir the last 5 months at least just gets worse . I placed order online then called up to confirm about putting red salt on chips … they still not done it … countless times now . Unreal …. And I’ve just noticed a fecking tomato on my burger .. fks sake !