The best restaurants in Gilesgate County Durham North East

Disappointed with take away fish and chips today fish was ok but chips were poor as if they had been cooked for hours and left , tuff and leathery not good value im afraid for what we had, we looked forward too this treat knowing they are award winners but got no enjoyment from them.

The box my pizza was presented to me in had collapsed outwards on the sides and it wouldn’t close properly so I asked for it to be put in another one after picking it up and not being confident I’d make it to the car without the pizza falling out. The girl took it to the man who had placed it in the box but he refused to put it in another box and just tried to force the box together on all sides making it worse. When the girl came back with it I again asked for another box but she just awkwardly told me it would be okay. I said I wasn’t happy about it but it was clear I wasn’t getting another box. I managed to get it home before it fell out on my kitchen bench (thankfully). I did not know that pizza boxes were so expensive that they couldn’t be replaced if the staff effectively broke the box!

Restaurante favorito y pizzería en Durham. Gran vista, personal y propietario! Visitamos este lugar durante 30 años, 1992 - 2022 , y siempre tuvimos una experiencia maravillosa.

Ordered a meal tonight it took ages to arrive when it did arrive it was cold so I rand to tell them and they was not interested I have used them for years but this is the second or third time and they do nothing please avoid at all costs

Adam is *lovely*. Super friendly! Generous portion sizes too.

Ordered pizza for delivery. Took ages. Phone twice for updates and told 15-20 minutes both times. Lied both times then said they only had one driver. In the end it took 1hr40mins. Asked for money back and they were very evasive so haven’t got it back yet. I will never buy from here again although pizzas were good when we eventually got them.

I am very disappointed with the visit to the coffee shop, I was served a cake, dry and looked like it was a month old, when I pointed out its freshness, I was served another equally dry one + 2 cubes of butter

Mi pedido tardó más de 30 minutos en hacerse y se sirvió frío, una vez que comí mi comida alrededor de 20 minutos después estaba escupiendo constantemente. Terrible experiencia. No recomiendo.

Just parked up and went straight ahead for toilet and planning to order after. Lady on shift on that day was aggressively said that toilet was only for customers, I’m sure i kinda get that. Unfortunately the way she said it and her voice level I have to walk away from store. Never come back here ever again! The place was dirty anyway and floor was absolutely sticky! Would not recommend it to anyone! If I could give it negative score I would! Disgusting place and customer service!