Delivery
Pickup
Outdoor
The best restaurants in Rushmere Ipswich East of England
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
104 Opinions in 1 websites
Ordered a takeaway for my wife’s birthday. Ordered at 7pm and was given an estimated delivery time of 8pm. I called at 8:30pm to see where the food was and was very abruptly told that the food was on its way. I called again at 8:55pm and was told that the driver had broken down but that another driver had been sent to collect our order. I called again at 9:24pm and they said they would get in touch with the driver to see what was going on and call me back immediately. Of course, nobody called me back, so I called again at 9:39pm. Now they seemingly had no idea what had happened to the two ‘missing’ drivers (or our food) but I was assured that yet another driver had been sent with a “new” order they had just cooked for us. At 9:51pm I get a call - apparently the latest driver had also broken down - by my count, the third driver that night; the 10 min drive from the restaurant to our house is either the most treacherous road in the UK or maybe, just maybe, they were lying. I was told that if I wanted the food, I would have to come get it myself (they obviously didn’t want to lose a 4th driver into the Bermuda Triangle that has apparently opened up in Ipswich). I politely declined. Luckily I ordered through Deliveroo who processed a full refund immediately - I wonder how many times my refund would have gotten ‘lost’ if the restaurant was processing it….. One to avoid if you like to actually receive your food
2780 Opinions in 2 websites
I booked up a table for me and my family for a birthday meal and was so angry when I got a call ONE HOUR before my booking to say they weren’t serving food. Now I understand that things can happen but if they saw something happening in the kitchen earlier (the lady told me) I should’ve been contacted way before so I could find another restaurant for us to dine at as being a booking of 6 it can be tricky to find a short notice slot. Not happy
5 Opinions in 1 websites
Every time we go here they keep putting battered sausages in the order when we haven’t asked for them! Mum went and requested sausage and chips amongst other orders, got home and it was battered not normal. I went and requested 2 sausages and chips , thankfully noticed they were putting battered ones in the wrapping as I was stood at the counter. Said ‘no, I want and asked for sausage and chips not battered sausage’ the reply was ‘you didn’t ask for UNBATTERED!’ ?????? I don’t have to, I asked for sausage not battered sausage. If I wanted a battered sausage I’d have said battered sausage. Son went last week and I specifically said to him to ask for UNBATTERED sausage as I know what they are like. Guess what, he walks home and yes I open my orde to find a blooming battered sausage:( Why they are obsessed with battered sausages is anyones guess, but I’m writing the order down next time and handing it to them on a piece of paper in the hope they can get it right.