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The best restaurants serving African food in Scotland
24 Restaurants on GastroRanking
Delivery
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Outdoor
1239 Opinions in 2 websites
Food was great. Nando’s right?! My mark down was due to the lack of understanding from the staff on the app & NHS discount. I totally understand staff not knowing all the answers, but please don’t guess…. My table had all ordered and I was still setting up a second, new Nando’s account as advised by the staff member… and then couldn’t log into it on the app. It seems you can’t use your NHS discount using the website… turned out you don’t need to set up a new account, just attach your nhs email address to your existing account… I felt a bit rushed & stressed as time was limited. When the members of staff got her manager to answer questions, she didn’t even stay to hear, so the next person will be advised wrong. I felt like a pest and almost gave up… is that the aim, to put us off getting the discount?
435 Opinions in 2 websites
Food was very nice and service very helpful. I'd made a mistake in the order and the staff remedied it without complaint. It was appreciated. Quick service. Only issue is if like ourselves you use the QR code the phone service can be poor in that part of the Phoenix. Make sure you use the companies website to save time and stress.
823 Opinions in 2 websites
Terrible customer service. My friend and I went there for the very first time after many years. The Manager at the front desk was extremely rude, condescending and gave a lot of negative energy. We did not feel welcome from the moment we entered and we were treated as we were a pest and not customers. Will definitely not be going there as there's a lack of customer service
116 Opinions in 2 websites
Dined in yesterday and had probably one of the worst food experiences to date eating in a restaurant. Ordered the jollof rice with beef and was seated at a table that appeared to have not been wiped down properly. It was a cold night and was really raining outside so was pretty soaked. The restaurant was stone cold with no heaters on to my dismay. Food arrived promptly but had noticed something off about the rice and quickly realised it was gone off. I then complained of the smell and the taste as it was sour and clearly gone bad to the host who proceeded to use a spare knife in front of me to taste the foul rice for himself. I was actually quite shocked by this as you can imagine. After realising I was in fact right he whisked my plate away to come back some minutes later with a fresh plate, and explained that it was a gone off ball of fresh pepper that was added to the rice not the batch itself. I find it very hard to believe anyone can cook with ‘fresh’ ingredients and not notice when they are spoilt and have never experienced anything like this. This second plate was without the spoilt taste , however was completely lacking in any flavour the rice just tasted of salt no seasoning or typical jollof flavour and the beef stew tasted like a gravy you would put on a cheap Sunday roast. Nothing Nigerian or authentic about the food here at all. I honestly would have refused to pay for the main however I had read a review of a woman below who had a another negative experience who was locked inside of the restaurant so paid my bill and have made a mental note to never come back. They should really close this place down.