Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 10 in 518 in Dundee City
Nº 1 of 2 African in Dundee City
Opinions
Love this starbucks come here all time 😀 Drinks are very good 😀 Friendly staff highly recommend 😀 definitely be back here soon 😀
Bradz . 2023-04-24
MORE AT TripAdvisor
Busy place but only 3 staff. They were doing their best but waited around 20mins in the queue. No-one free to clear tables. Nice friendly place but the staff need help
Selizmm . 2023-01-06
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We visited today with my baby daughter and the staff on were absolutely amazing! So friendly and helpful, my daughter particularly liked the girl with the coloured hair and horror tattoos. A credit to Starbucks!
Sb_xxxx . 2021-12-03
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This is the best Starbucks in Dundee! The staff here are always so upbeat and the drinks are so consistently delicious! I drive out of my way and make special trips just to come to the drive thru here. I always leave smiling as the staff are so helpful and cheery. In particular Mikey, he is so friendly and bubbly and answered all of my questions and requests so helpfully! If you’re ever unsure what to order he gives the best recommendations! Also shout out to John for the extra chocolate chips on top of my frappuccino! All staff should be so proud of their top quality customer service with a smile 😊
Rebecca . 2021-11-14
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Mikey is the best! He is lovely, kind and understanding as there was unfortunately no caramel sauce and with him being understanding enough, he gave me a free drink! Excellent customer service and would highly recommend and come again :) He was an angel sent straight from heaven and made me feel comfortable and at home. Mikey was outstanding in handling the situation and I will never forget what an impact he made on my day, month and year. Thank you Mikey, I love you. Mickey, what a g you are, if it was socially acceptable you would be added to the group chat Mikey, my beloved. You were very exquisite and delightful just like an angel delight, my Starbucks experience was life changing, much love!!!🥰 Mikey what a gem I will always remember this starbies experience with you amazing customer service, thank you for making my time at Starbucks a trip to remember, will be visiting more often, love ya my G 🤍 You were lovely 🥰
Kathryn D . 2021-08-27
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What a joy it was to go to the Starbucks Drive-thru in Afton Way, Dundee. We were greeted by the friendliest voice asking what we'd like! On that occasion we hadn't prepared our order in advance but your barista remained extremely patient and made very helpful suggestions. Of course, we had to put a face to this most attentive voice and discovered it belonged to Mikey. Mikey treated us as though we were more than customers - almost friends! After a hard day's work his positivity was very welcome. At my age many a customer services operator doesn't seem to 'see' me but Mikey did. This is now my favourite Starbucks to go to. Well done on employing an excellent, efficient operative.
nelliec769 . 2021-07-23
MORE AT TripAdvisor
I work in the community, and had a very tough morning. I visited the drive thru at lunch time where I was greeted by a very cheerful young man who totally changed my mood and made my day.
CAROLT116929 . 2021-07-02
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Picked Starbucks for lunch today as fancied the focaccia. You normally know what to expect when visiting theses store but I was very surprised with the service I received. The food and coffees were as per usual spot on but what made the difference was the staff. A lovely bunch of genuinely happy staff who will go above and beyond without fuss. Not many places have people like this who feel made for the job but this is definitely one of those places. Will be back and it's all down to the staff l. Well done 👍
Mijmij1314 . 2021-05-24
MORE AT TripAdvisor
Lovely staff, bright and airy cafe, lots of space not cramped in. Carpark is spacious enough and very handy location opposite Morrisons and the main duel carriageway in and out of Dundee
dundee261 . 2021-05-04
MORE AT TripAdvisor
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1241 Opinions
Food was great. Nando’s right?! My mark down was due to the lack of understanding from the staff on the app & NHS discount. I totally understand staff not knowing all the answers, but please don’t guess…. My table had all ordered and I was still setting up a second, new Nando’s account as advised by the staff member… and then couldn’t log into it on the app. It seems you can’t use your NHS discount using the website… turned out you don’t need to set up a new account, just attach your nhs email address to your existing account… I felt a bit rushed & stressed as time was limited. When the members of staff got her manager to answer questions, she didn’t even stay to hear, so the next person will be advised wrong. I felt like a pest and almost gave up… is that the aim, to put us off getting the discount?