Zugers Tea Rooms in Cheshire West and Chester

My partner and I just wanted coffee and cake as a treat, but my partner wanted really good cake, and he wanted to sit outside, so Zugers was the first place to spring to mind. We chose to sit out in the courtyard space at the back, and that is such a lovely place, as it is so peaceful and tranquil, especially as Chester was extremely busy at the time with race-goers moving from the pubs down to the course; we literally couldn’t hear any of it. The staff are warm, friendly, and professional, with a good range of knowledge about the products. There was a fantastic array of cakes, covering just about every taste, and it was difficult to choose. Presentation was excellent, the portion sizes were generous, and everything tasted amazing. It was perfect, and we’re looking forward to going back again as soon as we can. Happy to recommend.

Just slightly out of the way but not without the normal amount of hope when discovering places in chester, there is zugers on st johns street. They have the perfect little quiet spot, as an outdoor back area to the rear of the restaurant which definiately needs a mention as it resembles some sort of secret garden, tranquil and relaxing. Amazing attentive staff, super friendly and the right amount of attention and service given. Food was sublime, one of us had a toastie and the other 'big one' breakfast. Fresh ingredients, quality produce. Attention to detail was noticeable aswell, hot plates always a winner! Thank you zugers, we will definately be back!

We popped in for a coffee and light lunch. Staff very welcoming and friendly. We chose to sit in the beautiful courtyard which was a bonus find and very relaxing. Coffee was excellent and soya milk available. Had a plate of sandwiches with salad and crisps and all very tasty. Glad we found this place and we will be back!

Spent the day in Chester when staying in nearby Wirral and came across this cafe/restaurant when looking for a lunch stop. General Swiss theme so I opted for the smoked salmon rosti which was delicious. Mrs M chose the quiche and salad - also very tasty although I suspect she may be going for the rosti next time after tasting mine 😀. A licensed premises with a good choice of refreshing beers and wines. Overall a good experience and we will probably be back when next in the area.

Had lunch today at Zugers. My husband had the Alpine rosti which he really enjoyed. I however had the open danish sandwich with smoked salmon and cream cheese and salad and melon. This consisted of 2 small circles of bread with the cheese and salmon toppings. The salad consisted of a small amount of iceberg lettuce, 1 salad leaf, 1 cherry tomato cut in half, 1.5 slices of cucumber, a minute amount of red onion, bit of coleslaw and grated carrot and the smallest bit of melon all for the sum of £10.95. A member of waiting staff asked if my meal was ok I replied that I expected more salad for the price. I was told I could order a side salad. When paying I also said I was not happy with my meal. The member of staff apologised but didn’t bother asking why. A very disappointing experience.

We had breakfast at Zugers after it was recommended by Google reviews. I honestly can say that it was an amazing place to have breakfast. The food was stunning, the staff were friendly and the atmosphere was calm.

Superb breakfasts with high quality local produce and price includes fresh orange, tea of coffee and toast- including gluten free options. I had the vegetarian breakfast which was delicious with rosti, scrambled eggs, spinach, tomato’s and beautiful mushrooms. I will definitely return to sample their lunch - friendly, fresh cooked and at £12.50 a bargain

First ever visit today. What a joy to find somewhere with such pleasant, happy helpful staff. Only small but really comfortable place. Spotless clean. Really nice menu. Cheers cake to die for. I highly recommend you call In when in Chester. We will definitely be going back.

Stopped off for a coffee but then saw the cakes - delicious, couldn’t resist. Hubby ended up with chocolate milkshake and Biscoff cheesecake whilst I had coffee and meringue cake. We certainly forgot that it was pouring down outside.

My friend and I decided to go on a day out in Chester and they picked Zugers, it looked really nice and felt welcoming, the staff were nice and friendly, we ordered some food and it came out in a decent amount of time, I had a cheese and Ham toastie, it looked really nice but when eating it the cheese melted inside wasn’t properly done, it tasted a bit burnt and it looked like scrambled egg, it wasn’t the best one I’ve had and I thought changing the cheese to say mozzarella cheese may work better, I did think the price for it was a little high but it was a nice place to eat out and I would recommend it

Good coffee, speciality hot chocolates, cakes, relaxed atmosphere. Interesting selection of rostis which we'll try if we get to Chester again. And how many places do Wiener Schnitzel?!

A large menu with plenty of choices. Portions are large but come with quite a large price tag. Service and atmosphere was excellent.

Decided to treat ourselves to a breakfast out. It was very pleasant sitting in the plant-filled courtyard outside the back of the restaurant. Zugers offers a good range of fairly priced breakfasts and we had a standard breakfast plus the vegetarian version. Both were cooked extremely well, presented nicely and were extremely tasty. The staff were courteous and efficient and the whole experience was highly enjoyable.

Super dog friendly place. Lovely staff, great food and drinks, all reasonably priced. Cakes are fab! This will be a weekly treat for us from now on.

My wife and I love Zugers, it is one of our regular lunch venues in Chester. On this occasion I had such a tasty lunch, that I had to pen a glowing review for them! My wife much enjoyed her Big Breakfast Toastie, and I had a Chicken Schnitzel baguette with Curry Mayo which was exceptional. As always, the coffee was lovely, the service friendly and professional, and the ambience sophisticated and relaxed. The food is always very good. We will, of course, return (again and again!).

We went here as it was round the corner from the hotel we were staying in and we were so hungry. What a great little find! It was really quiet when we went, but it was not long after they opened. You can see through the day that this place gets busier. I had a mocha and French toast. My partner had a cooked breakfast, tea and orange juice. Food was really quick and was beautifully presented. Both really enjoyed it. Reasonably priced too, good quality food and freshly made. Staff really lovely and friendly too.

This was a terrible disappointment yesterday from this long standing establishment that used to have higher standards of courteous service and quality of cooking. We opted to sit in the 'garden' at the back outside - all fine until a lunchtime noisy game of handball from neighbouring office workers adjacent to the screened area ruined our digestion as we fled indoors... After 15 minutes of being given menus and as we were on a tight schedule I went indoors to order at the till as our waitress was chatting outside to be chastised by the manager for placing our order with her rather that at table. We ordered 2 house specialities- Alpine Rosti and 2 lattes. Lattes came in those dreadful tall sundae glasses, topped with foam & were devoid of coffee, tasting of warm skimmed milk so I asked for another shot of coffee to taste some. This was one of the worst coffees (if you can describe it thus) that I've ever had. The extra shot helped but I was charged an extra 40p for it. After a further 20 min wait after we had almost finished the now cold milky coffee I had to ask one of the 4 waitresses (in a quiet cafe) to check that the rosti hadn't been forgotten. Shortly they arrived (25 mins after ordering) to be told they took time as they were 'cooked to order'. This was hard to imagine as the grated potato and onion forming the basis of the Swiss named dish (& house speciality) was bland tasting & far from crisp and cooked as it ought, quickly resembling mashed potato rather than the crisp fried creation it ought to have been. Topped with 2 grilled rashers of fatty bacon and a fried egg, I couldn't detect the gruyere cheese the description on the menu claimed to have. I would have complained that it was below what used to be cooked to perfection in Zugers Wirral branch of old, but treating a friend prevented me from embarrassing him and complaining. Instead, i most reluctantly paid the bill (an extortionate £12.95 each for a gimmicky skillet of MASHED potato, 2 rashers of bacon and a fried egg!!) and the WORST weak coffee in Chester ( & I've ever had). Please think twice about eating the Rosti here. The cakes and pastries on show (previously excellent and tempting) looked dull and tired, so we avoided them. It's possible the previous excellent management sold out to new owners - hence the shock fall in manners from the staff and quality of cooking in the kitchen, but we hadn't been here since pre-lockdown - and we won't be returning... There are better cafe coffee/tea shops in Chester. This falls short of being one of them - at a price.

Great food and a gem of a find , service not super fast as this is not fast food ,but friendly as very popular and food worth waiting for .

Lovely food with great service and we even took some tasty take away bakes to keep the treat flowing. Highly recommend a visit.

We absolutely love this cafe, food and drinks are gorgeous, I'm still yet to try any cakes can you believe, I'm always too full after an amazing lunch. We went here for my 9 year olds birthday, she had two friends and they had a great time, the staff as always were very attentive and friendly and they made the girls feel very welcome and happy. I recommend this cafe to everyone who asks regarding cafes in Chester, I/we just love it so much!!!

A great wee restaurant for food at any time of the day. Had a lovely luch snack of toasties and Pimms to boot. Very good value and friendly staff who served promptly. Nice area outdoors at the back - just the job in hot weather. Highly recommended.

Fantastic breakfast with great friendly service. I had the sausage rossti and my friend had The City One. Both were presented well and delicious.

Expensive for what you get. Ordered poached egg on toast and the toast was tiny slices of loaf. Not worth it for what you pay.

Excellent service, very clean very nice. Busy but be prepared to wait a while Toilets spotless. Disabled toilets. Easy access from street. Highly recommend

I love this place. I'd eat here everyday if I could. The food is tasty and the team extremely friendly and helpful. My favourite dish is the Alpine Rosti. Sooo tasty! And my second addiction here are the cheesecakes. OMG! Cheesecake like no other and so many different flavours. If you're from Chester or simply passing through, go here. It's an absolute gem!

I’ve lived in Chester for 4 years and never been here before but always walked past. Wish I had come in sooner! Lovely atmosphere and friendly staff. Menu looked incredible. I was able to get gluten free food which was delicious. New favourite place.

Had afternoon tea here for 2 You choose yours sandwich fillings and cakes .. sandwiches were fresh and plenty of filling and the raspberry cheesecake was beautiful and scones were lovely too …one of the best afternoon teas I’ve had and only £18.95 each I...

Popped in for lunch. Super menu. Staff a delight. Lovely to see they were busy. We'll done all the staff.

Group of 5 called in for breakfast. What a lovely warm welcome . Menu was varied with a good choice of options . I chose the veg breakfast . It was a big plateful of loveliness - especially the Rosti which was the best I...

My partner and I visited Zugers for the Afternoon Tea and we were both amazed with how good the sandwiches, scones and cakes were. We really enjoyed it and the service was fantastic. Thank you for a wonderful experience :)

My mother and I visited this restaurant today and it didn't disappoint. We were met with a warm welcome and decided to eat outside as it was a lovely summers day. The menu had plenty of choice, I was particularly impressed with the wonderful choice...

The service was good and there was a nice atmosphere. However, the sandwiches, particularly the prawn on walnut bread, were tiny. They were served with a very small amount of salad and about 5 crisps. Shocking given the price so we wouldn’t return. I messaged...

Visited for the first time today, lovely homemade quiche with nice fresh salad and couscous. The saute potato wedges were delicious. The menu was just something a bit different from the usual places. Service was excellent and the lovely lady who I think was the...

We’ve visited Zugers a couple of times now and have been impressed with the lunches and cakes on offer. Very friendly staff. Their milkshakes are delicious. Had the vino tinto during our last visit which was lovely. Will continue to return.

I've been a fan of Zugers since they first opened in Bromborough...it must be 15 years ago now. Not a frequent customer by any means but I've been to that and the Chester cafes probably a dozen times overall. One thing you could always count...

We took my in-laws here because they raved about the place. I don’t know what I was expecting but it wasn’t what I got. It’s a little crammed and was very cold due to having to have air flowing through I think. The food was...

Found this place by accident after having a right botch of an Irish coffee elsewhere. Lovely friendly staff and proper Irish coffees, which looked and tasted delicious. We also tried the Baileys and white chocolate cheesecake which was amazing. Will definitely be returning.

Outstanding staff so friendly and nothing was too much trouble. Entertained the kids with colouring in for Christmas and allowed us to take the dog in x food was excellent (sausage baguette and salted caramel hot chocolate particular favorites) and it was quick and reasonably...

Visited here after reading lots of great reviews and it certainly didn’t disappoint! Breakfast was beautiful and staff were all very welcoming and friendly. Would definitely recommend!

We specifically went to Zugers while visiting Chester because of the great reviews on Tripadvisor and we weren't disappointed. We all enjoyed and finished our breakfasts, with proper breakfast sausages, non-fatty bacon, french toast etc all really nice and we didn't even sample the lovely...

This is a very pleasant place. We called in for breakfast and had 2 different French toast options which were lovely. The cakes looked great as well but it was a bit early for ‘kaffe and kuchen’ and we did not get time to come back. Staff were great and it was a good experience.

We ate at Zugers twice whilst staying in Chester - breakfast and lunch.The breakfast was good value and plentiful and we were intrigued by the rosti's on the menu so went back another day for lunch.They did not disappoint.Would recommend for both breakfast and lunch.

Never met such a friendly group of staff. Nothing too much trouble, above and beyond. Food is delicious, I had Welsh Rarebit and partner the toastie. Will definitely be returning next time we are in Chester. Lovely garden to the back.

Lovely lunch - we both had the prawn sandwich which was delicious, and a side of chips. We sat in the courtyard which was very pleasant

A regular favourite serving good food at reasonable prices. Lovely staff. A nice outdoor area at the rear.

The food was excellent. Went for an early lunch. Nice to see plenty of vegetarian options. I opted for the vegetarian Rosti with mushrooms, tomatoes and egg and it was delicious. The milkshakes are divine as well. The service was excellent and the wait for the food was short. Will definitely visit again.

Just been in for Breakfast it was lovely. The best scrambled egg ever plus everything fresh hot and tasty. It was fantastic for the price £ 10.95 including orange juice, tea and toast. Will definitely be going back as the staff are lovely too

We are locals and use zugers a lot for lunch as the service and food is always excellent Nice range of food choices and drinks,can eat inside out in the courtyard outside

If you are looking for somewhere to eat breakfast in Chester you must go here. The bacon and sausages are so tasty and quality produce. We paid £10.95 & that includes Tea or Coffee, orange juice & toast. It sets you up for the day & 2as so good we went back the next morning. All the staff are amazing too and the cakes looked delicious.

Brilliant food, great waiting staff, everything was perfect! 9 of us ordered with edits to some of the menu and they were very accomodating and everything came as ordered. We were all vegetarian and had plenty of options!

After reading reviews decided to visit this morning for breakfast This little gem is amazing the food is so fresh you could taste all the quality of the food Everything is freshly cooked to order We sat outside in the courtyard so nice wish we would of found earlier on our break the cakes look amazing Will deff be back next year Lovely staff

I was staying in the Travelodge which is next door so on my last day I called in for breakfast before I checked out.I ordered the breakfast which I think cost £10.50.It came with a pot of coffee which was good for 2 cups and a glass of orange juice.The breakfast itself was quite large and very tasty. There were 2 bacon, 2 large sausage, scrambled egg, mushrooms, beans and 2 toast. I could have had tomato instead of the beans but prefer beans.It was very good value and I would definitely eat here again.

I love Zugers because they don't allow smokers in their garden like the "Secret Garden" I went there on Friday extremely disappointed because of the smoke - don't go here

Dropped in for lunch, seating inside and out, we sat outside in a lovely courtyard. Service was welcoming and friendly. We had ham, egg and chips plus a caramelised goats cheese tart salad. I had the salad, the tart was home made and the whole dish was so fresh and tasty, all food clearly home made. I particularly liked the flat white coffee, one of the best I have had in a long time, would have loved a second cup with a slice of one of their homemade cakes but was too full. Would definitely return if in the area and will be buying some coffee for home !

Dropped in for a light lunch and opted for a shared platter which turned out to be enormous, fresh and tasty. Excellent value. The garden area was under cover but on a grey day didn't look its best. Well worth a return visit.

This is a very relaxed and traditional cafe restaurant. I think the highlight is the fresh ingredients, you can tell by the quality of the salads if that’s your thing. Fruit juices are quirky and won’t let you down. Staff looked after us, were friendly and I could see that they took the covid measures seriously. BTW, don’t leave without trying the scones, they are superb.

A shopkeeper recommended Zugers for lunch and I wasn't disappointed. Service and food all excellent with attention to detail.

I’d heard the cakes were delicious which is why I went in with family. We had drinks and cake. We’d hardly sat down and a lady came to serve us. We weren’t ready and the girl went away not very happy. A simple yes we will give you some time to sit down and look at the menu. Then it took a very long time for anyone to come back?!? We had to send the drinks back as they weren’t hot. Again they weren’t happy?!? Very bemusing especially in such times ... you wouldn’t have a business if it wasn’t for customers so I’d have thought it would be more appropriate to be nice at least. Maybe an apology for cold drinks?!! No!!! Just pissed off staff ... no way to treat people. Very disappointed and definitely will not return. However there was one super lovely girl who was pleasant and helpful x

Esta fue nuestra primera vez aquí y definitivamente regresaremos, realmente impresionados por el servicio del personal, ¡realmente hace una gran diferencia con respecto a los lugares normales que realmente no pueden ser molestados! Buen café y comida sabrosa, ¡volveremos pronto! Gracias y sigan con el gran trabajo?

Extremely friendly staff, great service, delicious cakes. Only regret is that we didn't discover it sooner. Best cafe in Chester.

Went for morning coffee and cakes, impressed enough to pop back a couple of hours later for lunch. Excellent coffee, delicious cakes, great freshly cooked lunches.

Este café tiene un toque suizo / vienés con platos como Schnitzel y R sti disponibles.Personal muy hablador y amable con la ventaja de una zona de estar cubierta al aire libre. Bueno si no quiere estar en un espacio cerrado durante la situación actual de COVID.El café y el pastel era muy bueno, al igual que el BLT en pan de nueces.Situado muy cerca de los restos del anfiteatro romano, merece la pena visitarlo para comer algo, aunque se puede pasar fácilmente a pie de camino al centro de la ciudad.

Visited here today and had some lovely tasty food. Very nice for a light lunch. Service was ok otherwise would of given it a 5 star. Would recommend.

Visité para desayunar en una estadía reciente en Chester y nos impresionó mucho la primera vez que decidimos visitar nuevamente a la mañana siguiente, esta vez sentados en el "jardín secreto".En ambas ocasiones la comida era excelente, recién hecha, degustación fresca y muy bien presentada. El personal, todo relativamente joven, era extremadamente amable, lo cual fue un placer verlo.Los Zugers también admiten perros, lo cual fue una buena ventaja. También invitaron a nuestra perra a una salchicha recién hecha para su desayuno.En general, fue una experiencia muy agradable y un lugar para visitar de nuevo.

Nuestro antiguo jefe, Geoff T., nos invitó a Zugers para el té de la tarde. Lo pasamos muy bien; los sándwiches eran excelentes, al igual que los bollos y pasteles que siguieron. , regado con agua helada y una hermosa taza de té. Teníamos un buen lugar en el jardín de atrás. El personal que nos atendió fue amable y alegre. Volvería a ir.

Tomamos una decisión de último minuto para probar aquí y quedamos gratamente sorprendidos. Las jóvenes que trabajaban allí eran un placer absoluto, nada era demasiado. Preparar un desayuno para una niña pequeña y ofrecerle materiales para colorear. Muy amable y servicial. Ambos tuvimos el gran desayuno que era encantador y acompañado con café y jugo de naranja. Fue una excelente relación calidad-precio. Definitivamente volveremos, siempre es estresante salir a comer con un bebé y un niño de 3 años, pero esta fue la experiencia más agradable que hemos tenido en un tiempo. El personal fue impecable.

Visited here today and enjoyed a lovely afternoon tea in the hidden courtyard. Service outstanding and all brought to the table with a smile. Would definitely recommend that you give this place a try .

We visited for drinks and the service was spot on. They even ensured my dog had a drink before we did. Staff were spot on!

I came for breakfast recently and I can’t fault it. Very nice atmosphere and good service. The waitress that stood out the most was Joanna. Very kind, smiley and attentive. She definitely made me want to return xxx

Visited for a mid week breakfast on a visit to Chester, after reading reviews and was not disappointed.Lovely full breakfast options, good quality and well cooked. Breakfasts come with a pot of tea.We also tried the French toast with cinnamon and blueberries which was a real treat.Friendly service. Nice outdoor garden/seating area. Thank you !

Great service with a smile. We sat in the back outside area under plenty of shade and had a delicious afternoon tea. Great choice of sandwiches and cakes, tea and a glass of strawberry Bellini. The team are always friendly and welcoming and you can take your dog.

This was an excellent place for brunch. The outdoor area is lovely, well-lit and sheltered from wind. The waitresses were helpful and very genuine. The food itself was delicious and the meat seemed to be of a high quality. They’ve nailed the taste of both the food and the drink they offer. The portion sizes were more than enough and for a very reasonable price. Some cutlery was served dirty but was instantly replaced. I thoroughly recommend this cafe.

Called in for breakfast on 31st July as a party of 8, we were made really welcome and the service was outstanding, nothing was too much trouble. The food and drinks were of a good standard and prices were competitive but it was the service that stands out the most. Would definitely go back.

My friend and I visited this gorgeous cafe and sat in lovely garden area outside. Fantastic sandwiches but what made the visit was the superb service from Jo who took our order, so friendly and helpful...an absolute diamond.

We had a really lovely breakfast served on piping hot plates. My wife and daughter had the vegetarian option with Rosti, which they really enjoyed. I had a small english which was plentiful. It's a little pricey but I feel it was worth the money.

We booked ahead to order afternoon tea for Sunday afternoon. Staff were friendly and patient when half our group were delayed by traffic problems following a crash on the motorway. There was gluten free bread and scones and cake for our birthday girl. Everyone chose their favourite sandwich fillings and the staff were happy to customise the fillings to suit, so everyone had sandwiches they loved rather than the often disappointing roulette of assorted sandwich fillings that often accompanies afternoon tea. Scones were warm and served with individual portions of cream and individual pots of jam. We chose our own cake from the selection available - i had the lovely black forest gateaux - moist chocolate sponge cream, cherries , kirsch, and grated chocolate. Will definitely visit next time we're in Chester.

We visited this cafe in July for lunch as one of our first trips out post lockdown. The atmosphere was relaxed and sanitizer freely available. The lunch of chicken and bacon salad, alpine Rosti, Chardonnay and mango cheesecake with a latte coffee was delicious. I asked for the bacon to be crispy and it was, the service was great. I highly recommend a visit to this cafe!

I stayed over for 1 night in Chester with my partner, and decided to go to this cafe for our breakfast. The staff were very welcoming and pleasant. We both chose the big breakfast and it did not disappoint. The food was to a very high standard and the presentation was great ! We got a giant pot of coffee to share and a orange juice each. The staff were very attentive and friendly. I would definitely be visiting here again next time I’m in Chester. :)

Called in for a light lunch on a Sunday for our first visit. Very pleasant tea room with very friendly/helpful staff and a pleasant atmosphere. Full range of catering available, from a cup of (good) tea or coffee through slice of cake/sandwich up to full breakfast and lunch (no dinner as only open during the day). They also sell preserves in jars and ground coffee (as well as individual slices of cake) to take out as well. Nice peaceful garden in the summer and excellent location more or less directly adjacent to the Roman Amphitheater. Definitely recommended.

Always great friendly service, delicious food and very accommodating to weird dietary requirements (they have catered to many of mine over the years!) Great family atmosphere and child friendly

This place is a fantastic little place. The staff are very friendly, always polite and pleasant, you are always greeted with a "Good Morning or Good Afternoon" I have NEVER been referred to as "GUYS" which is a delight. The food is always very hot and served on hot plates, there is an extensive menu to suit all tastes and the cakes are excellent. It is not the cheapest of Cafe's in Chester, but then you get what you pay for and personally I think the food is worth the money.

A group of us came here for breakfast on a weekend away and it was so good we came back the same day. We had a range of things from the menu - full breakfast, vegetarian, and scrambled eggs. The quality of the ingredients was fantastic - sausages, bacon and tomatoes etc. The scrambled eggs were gorgeous and the portion sizes were good. The service was so friendly too - nothing was too much trouble. If I come back to Chester I’ll definitely make a bee line for this place. PS. Although we didn’t have any the cakes on display looked fantastic!

We dropped in late afternoon, mainly for children’s food. Their food was very good, and the staff were welcoming, and great with the children. It’s an ideal atmosphere for a relaxed, family friendly meal.

Lovely place and all the staff were lovely. We were seated by a very helpful young man who was warm and friendly. I had the soup and so pleased that I’d ordered it as it was delicious hot and full of flavour. Happily go back and have it again. My husband had two milkshakes ( yes they were that good! ) . Wouldn’t hesitate to cone back next time we are in Chester.

Fabulous food and excellent service. Special mention must go to the homemade soups which are fantastic.

Went to Zugers for a late lunch, our party had the Rosti, Welsh Rarebit and Chicken Schnitzel. They were all very tasty and plentiful portions. We went after the lunch rush and service was a little slow but excellent.

Visited on a busy weekend morning and had the best breakfast ever . Food was very well presented and tasted delicious. Would be my first choice to return when next visiting Chester.

We often have Sunday lunch here after church. it never fails to be good. The rostis are tasty as are the quiches and wiener schnitzel. Always busy which means that it is popular. The staff are very helpful and friendly.

Very nice place, lovely staff but I was disappointed when I ordered a bacon toasty off the menu on the table at about 12.30 pm thinking it was £4.50 but not realising it went to £5.95 from 11.30...very expensive for a small bacon toasty.

It's a fantastic place for a nice homemade lunch and a glass of wine! Followed by a coffee and cake! Nice family atmosphere, lovely, cozy! Must go to! Will definitely be coming back!

The tea rooms were very clean and the staff gave excellent service - great food - yummy cakes - will definitely go again

Well we’re not disappointed, very nicely appointed, staff were amazing.....nothing was too much trouble and one of the best breakfasts I have had, the scrambled eggs were light and fluffy, all in all a great place to go, gets busy very quickly with people queuing for a table......no surprise, we will be definitely going back there.

Went for breakfast and were very pleased with both the food and the service. You can get cheaper food elsewhere but the combination of quality, service and environment mean this is a lovely place to spend 30 minutes.

RUDE management, expensive food, cramped, used to be very loyal to this place but after rude and unprofessional treatment by member of management, we have taken our custom elsewhere and so have lots of our friends.

Zugers is the café where all the locals go. Very nicely laid out also with tables in a small courtyard. Had a great lunch meal. Good service and reasonable prices (delicious fish cakes).

After a dreadful breakfast experience at the hotel next door, we decamped to Zuger's the next day. Hot cups and plates, a delicious breakfast and a brightness that set us up for the day. The staff were great. Not surprised that they've won awards.

Having spent the day in Chester and feeling hungry after the river cruise and not being able to get a table at another eatery we were enticed by the courtyard, beautiful late Summers day calls for food and fresh air. As soon as we entered Zugers we were met with a smile and a warm welcome, the courtyard didn't disappoint it's a lovely oasis. The menu has something for everyone and prices are good, we chose homemade fish cakes and ham and eggs, both were absolutely delicious as was the Vino Tinto! Portion size was spot on to, quite rare these days. Service was swift and very friendly, such a refreshing change to most places to eat these days. I must say thankyou to the other place (who weren't really bothered enough to accommodate us) because we would have missed Zugers Highly recommended, sit, relax, enjoy, great job Zugars!

Another lovely lunch, we got exactly what we wanted, including an extra bowl of hot chips for our granddaughters, this is a special place. A quiet oasis in a very busy city. Always good service with the extra attention to detail. Thank you zugers

We went here today for a late lunch. On ordering I specifically asked for the salads to have no peppers as I am intolerant to them. The waitress went off and then returned to ask if I was allergic or “just didn’t like” peppers. I explained I am intolerant peppers make me ill. The waitress went off to note this down. Our meal came and the couscous salad hiding under my fishcakes was full of peppers. Luckily none of the peppers had touched my food as there were no staff outside to inform. On paying I complained only to be told the waitress had “been distracted” when writing down my intolerance. We were given a vague apology but you would think more care would be taken.

Another lunch in Zugers to be honest we wouldn't go anywhere else. OK its not cheap but you get what you pay for and the food is delicious, and good quality. As for the cakes, bloody gorgeous!!!