Zizzi - York in York

had the best service from Caz and enjoyed the most delicious food!!!!

Was a lovely place but I wanted to write this review to say a big thank you to our server, Holly. She went above and beyond serving not just ours but everyones tables. I could see how much work she was putting in and she still managed to be absolutely lovely.

A quick stop for food on a visit to York and what a treat! The Calzone Piccante was supreme and my wife had a pasta dish that was also excellent. The staff (especially Caz) were great too. I’m pretty sure she was the only staff member on the floor when we were there but her customer service skills and speed of delivery were top class. Highly recommended.

Great food, great service from Kaz.

A lovely restaurant, great staff and amazing food. Loved the two mains with sides just enough for a lovely evening meal.

Really well looked after by Caz and the restaurant team. Slight problem with one of the meals but quickly resolved.

Great pizzas, sea bass great too Staff very friendly and helpful

Visiting York for 3 nights with friends, we went to Zizzi as a known "Italian" style restaurant - first night, no booking, as if we knew what we would get, albeit not spectacular. - Italiano falso. We were not disappointed. The atmosphere was drab, although we accept at 7pm it was perhaps a bit early - but it didn't improve. The drinks were not a good start - no Prosecco; they don't do Negroni - why not ? standard components: gin, Martini Rosso, Campari...and of course with no Prosecco to replace the gin they wouldn't be able to do Negroni Sbagliato. They had Aperol...they had Martini Rosso - because two of us had them, plus Peroni beer and red wine. Some pasta crisps as compensation - average - in my opinion, "they say it can't be done", is accurate. Bruschetta, pasta ragu, pan-fried sea bass, mushroom risotto, courgetti fritti. All edible but the mains were overcooked - the sea bass looked dry, the risotto was a sticky blob instead of the creamy, loose dish it should be; I thought the courgetti fritti may be one of my favourites, zucchini fritti ( in tempura) - they were zucchini but mini fries ( not quite the same). The lemon & blackcurrant cheesecake and classic tiramisu were very nice. No cheese. So, average. Poor situation not to have any Prosecco. Overcooked food. Timing is everything .

What a fantastic place this is we finally found a proper place that serves a wonderful thin and crispy tasty pizza and the staff are equally brilliant

Cadenza was wonderful host, deserves five stars across the board and she truly gives the restaurant the vibe it needs and deserves.

We went to Zizzis for a 50th Birthday meal as a group of 5 friends. Our table was booked for 8:30pm and we ordered food at 8:40pm it did not arrive until 9:50pm. It seems that Zizzis put priority over takeaway orders rather than restaurant customers as the delivery man came in and out 3 times whilst we were sat at our table. The restaurant was not busy so we could not understand the long wait. We will not be returning as we felt we had been forgotten about.

Lovely welcome, lovely food in York Caz #3590 was brilliant, so friendly and smiley, nothing was too much trouble

Caz was amazing would defo come again!

Wonderful meal and amazing service from a lovely lady called Caz

Very patient, 10/10 would recommend

Brilliant food and Caz was fantastic thank you for making us welcome Richard & Nichola

Caz was excellent and so helpful

Great location in centre of York. Staff friendly and efficient. Good excellent.

Most of our food was good, however the mushroom brindisi was so appalling my mother didn’t even finish it and opted to be hungry. The bathrooms were unclean. Our waiter was very helpful and I have no complaints about him.

Not sure what went wrong on this occasion but our food took an age to come out. SO long, the very kind servicng staff offered us a free starter. Food was good it took such a long time (over an hour) for our food to arrive, despite the place being almost empty. What was evidence was the number of Uber/Just Eats people arriving and I think this has an impact on customers in the restaurant.

Service from Elena was great, food was excellence and really well priced. Would definitely recommend

Excellent food and service. Elena was excellent. The pasta chef did a great job!!

Lovely food, great service by Shelby.. Friendly and great service.

Thank you for the lovely service Ruberta 🫶🏻🥰

Got to be one of the worst Italian restaurants I have ever been to in my life. The food is super bland and boring. The staff are great but the food is absolutely garbage so if your used to Italian food real Italian food do not go there and waste your money.

Lovely food, great service. Caz was great.

Amazing service from Caz. Would come again

took over an hour to get an update from restaurant, called to chase and said was only just being prepared, no reason for it. courier was waiting for 25mins to deliver from them. food was meh as a takeaway and items were cold.

Lovely food and a great experience, would recommend, Kaz was a lovely server, she slayed :)

Food was lovely and service was nice, although we did have to wait a while for the bill. Ed was lovely and polite.

Ed was great and very friendly and professional

Was a bit worried about our visit due to the TripAdvisor reviews. However, we were really impressed. The waitress was friendly, service was quick and the pizzas were really tasty with the thin crust I love. Would definitely come again.

Kaz was just lovely and the service fantastic.

Brilliant as ever! Caz was fantastic and really made our lunch.

Caz was a fantastic host. Very friendly, nothing too much trouble. Thank you

Nice meal, great service. Thank you to Caz who was a great server this evening.

Shelby was fantastic as our server. She was attentive and knowledgeable when I asked questions about the food. She had a great sense of humour and it was a joy to have her attend to us for dinner on Friday night in York. The food was really good with lots of variety. Thank you.

Food was cold, despite only travelling about 3 minutes. Delivery time was constantly pushed back over about half an hour. Won't use again. I might as well have gone and collected it.

caz was wonderful & the food was unreal

Shelby gave great service being warm and friendly. Lovely meal.

First time been in here, popped in on my lunch break was fantastic. The server caz was fantastic and made me feel welcome

Our waitress Caz provider excellent service, 10/10, would reccommend

Popped in for a meal at team was great loved the food and service from caz was fantastic great job from her to make my group feel so welcome

Great table service from Caz and very enjoyable food.....thank you

York Zizzi is always great. The food is lovely and the service is fab. My server today was Ed and he was friendly and helpful - what more do you need.

Fantastic service tonight from Ed at Zizzi in York.

Ed was very helpful and he kept a smile on his face.

Our server, Ed, did a great job! Pleasant and friendly. Very comfortable atmosphere.

Kas was so lovely and friendly, food was delicious and came really quickly. Would definitely recommend and will be back

Seems we went on a bad night No bruschetta for a starter No chicken dishes No ragu based dishes So just had a pizza, which was perfect and huge Person who took our order was visibly embarrassed as dish after dish was declined due to not having the necessary ingredients.

Our waitress elena was very attentive. Food was slow to come out despite being not very busy but was delicious when arrived.

Excellent services from friendly servers- Ed and Kaz

Food was amazing Kaz and Ed really attentive

Recently visited this establishment, and must say was pleasantly surprised, not only with the food, but also the exceptional service provided. I was served by a young lady called Elena, and she was superb with our whole table, but especially myself, who has some quite peculiar quirks and dietary requirements. Elena went through the menu with me and which dishes she would not only recommend, but also which would suit my requirements the best. I must say not all hostess' would go to so much attention and detail to provide for their customers, but at Zizzi's they go above and beyond to make you feel welcome. Will definitely be returning on my next visit to York!

Ed was lovely, great service, delicious food

Greta food, great service from Caz. Will come again

Nice meal and top notch service from Caz

Lovely evening meal, felt very welcomed, good food, thank you very much to Caz

Really good experience as usual, was served by a young lady named Elena who was really positive and helpful recommended her favorites to us which was super helpful of her. Lovely evening, lovely food and lovely service!

Kaz was lovely and very attentive. We had a great meal.

Brilliant time had by all, great food, staff and atmosphere.

Gorgeous food & great service. Kaz was great & very friendly <3

Decided to go to zizzi for one of our meals on a short stay here at York! Very glad we did so as we had brilliant service from Caz! Not only did she manage multiple tables on a busy evening she made service easy throughout and was very consistent with low wait times for further requests. Really felt at home there and she made sure we enjoyed our food. There’s also bonus points for having a sense of humour and having a little dancy dance! Thankyou zizzi team and most of all thank you Caz, hope to see you guys next time :)

Kaz was a lovdly waitress, very friendly

No complaints food and drinks served brilliantly by elena and co

absolutely love the food. Caz was so lovely. has the best service thank you so much. will 100% recommend

Love Zizzi’s York! 12+ years of visiting and still blowing me away. Thank you Caz! You rocked :)

Brilliant service, great atmosphere.

Caz was an incredible server who made the entire evening a wonderful time. Very conscientious of our dietary requirements with fantastic customer service skills. 10/10 experience, thank you Caz!

Had a brilliant time tonight, Caz was fantastic and made our party feel real looked after. Pizza was unreal!

Zizzi is our favourite place to eat and always a treat! The food was amazing (I’d particularly recommend the garlic and pesto bombe for starters and the triple chocolate bomba for dessert, though it’s very sickly so be prepared!) - we were served by Caz who was super friendly and an absolutely brilliant server!

food was amazing , service even better elena and co handled 30 men with experience

Hollie gave our group fantastic service this evening, cracking food and a brilliant atmosphere

Caz was excellent. She seemed to be the only one running the restaurant but still provided a lovely service. Thanks really enjoyed our meal.

Great service from Han, lovely sized tiramisu!

Kaz was really friendly and attentive throughout :)

Fantastic meal and lovely staff!

We have a lovely evening at Zizzi's in York tonight. We arrived quite late with our newborn and were welcomed with warmth and kindness. Caz was a lovely host and really looked after us throughout including telling us how cute our little girl is! A really nice evening! Thank you for looking after us.

Such a lovely experience in the York Zizzis branch. Food was great and was very pleased with India’s food and wine recommendations. Staff were friendly and efficient! Will definitely be back soon!

Had a lovely time at Zizzis! India was a great waitress and made the experience very welcoming. Would give more stars if possible!

Great meal & great service thanks India!

Had a lovely meal, service was quick and was fantastic, huge shout out to India, who was brilliant and on hand for anything we needed. Will definitely be returning soon!

Amazing service by Caz. She was extremely helpful with my gluten allergy. Very quick friendly service. Would definitely visit Zizzi’S in York when I visit again.

Kaz was friendly and efficient server.

Such a lovely establishment and even lovelier serving team!!

had an amazing time the food was amazing, Elena was great!

Fast service with good pricing and delicious food - thanks!

Brilliant time, excellent food and amazing staff

I had such a lovely time at Zizzi’s York, the food and service was immaculate i couldn’t have had a better experience. I recommend to everyone, just a very nice atmosphere

Nice meal. India was great. Good job!

We've recently moved to York & went to zizzi last night. The service was great & food was amazing. We will definitely be going again soon.

Zizi York: A Taste of Italian Comfort Tucked away in York, Zizzis offers a cozy and welcoming spot that blends rustic charm with a touch of modern flair. From the moment you step inside, the warm ambiance sets the stage for a relaxed and enjoyable dining experience. The service was as impeccable as the food itself—attentive without being overbearing, with just the right touch of charm to make you feel like a beloved guest at an Italian family dinner. In short, Zizzi York isn’t just a meal. It’s an event. It’s a love letter to Italian cuisine, written with passion and plated with finesse. If you haven't had the pleasure, do yourself a favor—go, indulge, and prepare to be swept off your feet. This isn’t just dinner, it’s a romance for the soul.

Had a fabulous time at Zizzis York for a family celebration recently. Ryans service was exceptionally, nothing was too much trouble & the food was fantastic.

Great food, my order came quickly and was cooked perfectly. Very attentive service from India, she explained the ingredients to each dish and we ended up choosing her recommendation of the calzone. Overall great experience and would come here again

Amazing food , Oliver is the best employee!

Lovely dining experience was superbly looked after by India. Would definitely return & recommend

Our server Kaz was awesome!! 10/10

Hey everyone! I wanted to share my latest experience at Zizzi, which is quickly becoming one of my favorite spots here in York. I've been to Zizzi a few times now, and each visit never fails to impress me—both the food and the service are consistently excellent. This time, I tried the Signature Beef & Chianti Ragu, and let me tell you, it did not disappoint. The pasta arrived so hot that it was steaming up my glasses—talk about fresh out of the kitchen! I had to wait a bit or blow on it to cool it down, but the wait was totally worth it. The flavors were perfectly balanced, and I loved the addition of the crunchy leaves on top, which added a nice extra texture—I'm pretty sure they were fried basil leaves. A big shoutout to Caz, who was my server this time. She did an amazing job, and I know there's a competition going on, so Caz, you’ve got my vote! The quality and attention to detail here are just top-notch, and the service is always friendly and attentive, making every visit a pleasure. If you're looking for a spot that consistently delivers great food and a welcoming atmosphere, Zizzi in York is definitely worth checking out. I can't wait for my next visit!

Amazing service from Caz! Speedy service, friendly team & lovely food

Had an amazing lunch, huge thanks to India for the pasta crisps 🔥