Bella Italia York in York

Great place to visit… great customer service, very efficient and friendly service. Food was very good- would highly recommend. Great service from Lucy 👌

Service was mediocre but nothing to complain about. Food was delicious and would definitely go back.

We were looking for a little Snack and shared the Starter Platter. Reece was such a nice and welcoming waiter and the food was beyond delicious. Recommend 10/10!

Great night for our anniversary meal in York. Matteo was a perfect host! Great food too. Thanks for a great night and a great start to our break.

Best food and menu I have experienced in very many years here and abroad. Very poor service ,wrong meal delivered to one of the party, one person waiting because they had missed the order either in the kitchen or the waiter giving it to the kitchen. Waiting ages for the meal. Unable to supply another bottle of the wine ordered, unable to supply sweet ordered. No discount for the shambles offered. This was our preferred restaurant,now none of our party will go.

We dined at the Bella Italia restaurant in York city centre and were extremely impressed by the quality of our food and even more so by the attentiveness of our server. Our meal was lovely and sized just right. Would definitely recommend it!

Matteo provided an exceptional service during our visit. He was attentive friendly and professional and he made great menu recommendations and ensured all our needs were covered. For example because of our faith we don't eat non halal meat or pork at all - he ensured we knew of the food we were ordering and helped us make adjustments as necessary. It was a lovely experience, we will definitely come back if in York!!! Thanks Matteo

Great environment, lovely presentation and service. Good price and large plates. They were able to give us a table even without reservation very fast

Seban in York was a very friendly enthusiastic waiter. Food was delicious. Will definitely be going again when we visit York. Would highly recommend Bella Italia.

Nice place, modon. The loos could do with updating. Matteo the waiter, nice a Yorkshire man Filling the space because I need 100 characters

Fantastic food. Good value for money. Meal sizes are huge. The staff are funny and love their jobs, which reflects on how they treat you and each other. I highly recommend you have a meal here. The chef personally takes the time to meet you and he's a character you'll enjoy meeting. Thank you Saban for making our visit a memorable one.

Fantastic food. Good value for money. Meal sizes are huge. The staff are funny and love their jobs, which reflects on how they treat you and each other. I highly recommend you have a meal here. The chef personally takes the time to meet you and he's a character you'll enjoy meeting. Thank you Saban for making our visit a memorable one.

Savannah was our waiter tonight. What fantastic service we had tonight , the food was fantastic , the service was fantastic came for a family birthday couldn’t complain about anything

Really pleasant, friendly staff. Great food and good choice of wines and beer. Not too expensive either. Service was really good and certainly worth a visit.

Staff were lovely and so helpful with gluten allergy, they made the experience comfortable

We had a table booked here for last night for our anniversary at 7:30. We turned up and there was a note on the door saying they were closed due to unforeseen circumstances. I completely understand these things happen, but a phone call would have been polite to let us know they were closed. Many other people were also in the same position and looked like they hadn’t been given any notice either. We ended up eating next door at Wildwood instead which was great. Disappointed with the customer service from Bella Italia.

I don’t often leave reviews however great service needs recognising. Myself, wife and children went for meal and received some of the best service we have ever been given (and we eat out a lot) The gentleman who served us was made for customer service and is a credit to the business. I would have offered this gentleman a job hands down and hospitality needs more service like that. Was so attentive to my kids and we all know the way to an adults heart is through their kids. Don’t stop the amazing customer service! Ps time for a bad description as I didn’t get a name White, male, 6ft, few tattoos, baldish (no offence)

The two of us went to have dinner, and the waiter was very enthusiastic, although we only ordered two dishes, let alone drinks. When my appetizer arrived, the waiter carefully reminded me that the iron plate was hot and asked me to be careful. The food was served quickly and normally. When both dishes were served, we were asked if we wanted to add cheese. During the meal, we were asked how satisfied we were with the dishes. The appetizers and pizza we ordered were very delicious. The two dishes have distinct styles, one is light and rich, the other is passionate and unrestrained, each with its own characteristics.

Came in for a couples dinner to start our York trip and was treated by warm service and high quality food will always return!

I’ve been unwell recently and had lost my appetite. This was just what I needed my meal was like a warm hug and absolutely delicious. Highly recommend.

Never experienced first hand-racism in the UK until today. Waiter dismissed us and pretended we weren’t there from the moment we entered so we left within 5m and he didn’t seem to care or notice. Upon entering he was pulling a face like 😒 instead of responding to us saying hi. Instead of showing us our table he pointed us into a hidden corner and pulled SUCH a weird face that I was shook. When I say hidden, this table felt kinda weird to be sat on given by his reaction so far. He was nice and laughing to everyone around us and yet despite us being polite he was grunting and treating us like giving a menu was SUCH a burden to him. My grandma who doesn’t speak English even recognised his hostility. Worst experience ever :) I’m too young to be experiencing this from someone who could be twice my age. I went to Wildwood next door and found out it wasn’t the whole of York who are like this, as I was only visiting.

We ate spaghetti, and it was delicious!!! 100% recommended!!

Lovely food,service was great especially Sava our waiter,nothing was too much trouble

Spicy sausage is excellent. Friendly excellent service.

Good food at good price and excellent service

Lovely staff, felt really welcomed, Liv is a credit she is a very bubbly and friendly staff member

Great service from start to finish. Our waiter completely made our experience here great!!

Absolutely amazing restaurant, food was cooked to perfection and we didn’t have to wait long at all. The staff were very friendly, couldn’t have felt more welcomed…we will definitely be returning and would highly recommend.

Upon arriving at the restaurant we were warmly welcomed by the young chap then we were shown to our table. What a lovely young guy, he was so attentive to everyone and their children in the restaurant. He’s exactly who you want welcoming folk. Our waitress was also lovely, friendly and enthusiastic. The food we had was really nice, my pasta had lots of prawns in it and had a nice taste to it. My partner had pasta too with meatballs, he really enjoyed his meal. It was served hot and we didn’t wait long at all. Our visit was fab and we’d definitely visit again.

Lovely atmosphere and vibe. Staff are nice especially Jake, he was super friendly and helpful. The Food was really delicious as well. Overall a pleasant experience.

Nice Italian although missing a few items you may expect to see on the menu. Staff were very nice but as the restaurant started to fill up you could tell they became busy and the service dropped a little. We didn't even get offered any parmesan cheese yet every other table were offered. Only a little negative but still worth a visit

really delicious I'd have it again

Me and my wife had a pasta meal,it was the Pollo Funghi and it was really nice.Nice and hot and really tasty and the staff are really nice,Highly recommended !

Myself and my Granny went down to Bella Italia and were amazed by how friendly and welcoming all of the staff were to everyone. They were all chatty, jolly and full of fun, which made our meal out and incredible experience. We would both highly recommend going here as it is a night out you will never forget!

All staff acknowledged our party and were really helpful as I tried to keep my almost 2 year old entertained. Chatting to us and interacting with him really made us feel welcome and it wasn't a problem when I took him to walk round the restaurant to stretch his legs. He even got a wave from the chefs in the kitchen. Great team! Food was delicious and my allergies and vegan diet were well catered for. My toddler ate like a king for £1 with the kids eat free offer.

We’d like to acknowledge Lily who was an excellent host for us. This was a really nice meal out!

Delicious food and very friendly service!

Good service, very friendly staff and food was very tasty.

Jake was an amazing waiter, excellent service/ entertainment for the kids and is just a genuinely nice man 👍

Popped in after our visit to Van Gogh at St Mary's Church. Can't speak highly enough of Matteo. I have 2 boys who are both autistic and Matteo was BRILLIANT with them. Lots of giggles all round. This was our first visit back to York in 10 years and would pop back to Bella Italia, just to see him. Food was outstanding too. Thank you Matteo!

Lily was Amazing! Thankyou very much for the great service, amazing food and definitely enjoyed 😃

We ate at Bella Italia on our first night visiting York and were delighted with our meals. Our waitress Maria was extremely polite, friendly and helpful and all of our food was delicious: pizzas, salad and chicken wings. We look forward to returning next time we visit York and would highly recommend this restaurant. 10/10 from us!

Matteo was great, very friendly and service was efficient and food was very nice! Would highly recommend dining here!!

Maria was brilliant, she went the extra mile when we forgot the garlic bread on the order. Fabulous!

Lovely welcome, friendly and efficient staff. Attentive and humorous at times. Meal, especially shared platter starter was tasty, and piping hot. Was my birthday and given lemon vermicelli - nice touch. A lovely dining experience- will return.

As soon as we arrived the waiter asked us about any dietary requirements. My daughter is a Coeliac and there were plenty of Gluten free options on the menu. Waiter served my daughter's food separately (with GF flag and a subtle allergen bottle on the table to signify someone at the table had a dietary requirement). The food was fantastic including the GF meals. Service throughout was perfect. Bill came and was approximately £20 per person. There was no tip applied to the bill which I appreciated (a particular hate of mine is automatically applying a tip to the bill which is an assumption of good service not necessarily received ). However because the meal and service was fantastic I was happy to leave a well deserved tip. Highly recommend, will visit again. Thank you!

Fantastic food and staff! We loved our visit. Great decor.

Not cheap and beware coupons have lots of t&C's you might miss out.

Service is quite good, mostly very nice people, but the food is damn awful and doesn’t have anything in common with italian food. Flatbread was the most fatty that i’ve ever eaten also not very rich in taste and lasagne is not even a lasagne. almost no meat, just slices of pasta in a sauce not even layered. never i would ever recommend this place to anyone

Awful food, terrible service, felt rushed to order and leave. Staff loud and just waiting to close even though we arrived at 9 and they close at 10 . If you don't want people in at 9 don't accept bookings. Never again

Nice place, delicious food, friendly staff

Been here loads of times, never had a bad meal/drink or service. For my gluten free husband there’s never an issue - highly recommend the rack of ribs and cookie dough for GF people! Firm favourite with our kids too

Delicious food and excellent service at the premises.

I like lasagne😍 atmosphere and cleaning are well.

Nice, friendly and fast. The food was good and the service great.

Lovely food and staff were great

Shocking food, pizza was paper thin and the chocolate brownie was barely enough for two mouthfuls honestly might have been discrimination as I came with my school xx

Lov ely place, lovely staff and lovely food.

Waitress Connie was fantastic, friendly, efficient and prompt. The food was great, fresh and hot and good value. Nice pleasant atmosphere seated by the window which was nice.

Incredible experience. Loved our waiter Saban, was very friendly and fun. Good was amazing.

Great food and amazing service. Matteo made us feel very welcome and even got a smile out of our socially awkward 3 year old. A great experience and would highly recommend it to everyone. Best Bella Italia ever!

Was very very welcomed and looked after will definitely be coming back and recommending to friends

The vaiter made fun of me, the food was expensive but okay

When the ladies come in the waiter disappeared

Gorgeous food and atmosphere was lovely,the staff were rely helpful and polite and made us feel very welcome, we will definitely visit again.

The staff were very welcoming and friendly. Very delicious food especially the lasagne.

Food was really nice and really really quick 👌 staff were really friendly and made us feel very welcome

Although the food was pretty good, the staff were rather loud and one in particular was not that friendly and did not take 'banter' well at all. Shame really as its not a bad place to eat.

Thoroughly enjoyed the evening.

Mat offered a great service. He kept us entertained and was very friendly!

Enjoyed the food and drinks Serve was excellent made us all feel very welcome

Great customer service from Matt - certainly made the experience when visiting. Thank you 😊

Best pizza I have had in years at a great price. The service was brilliant too and the manager very friendly and efficient

Fine food and lunchtime specials were excellent value 👌.

The 7.99 pound meals are not at all enough, if you are a good eater like me.

The food was beautiful, the staff were very welcoming. Clean & the atmosphere was nice & chilled.

Had a large party booking and Saban looked after us so well! Food was beautiful and service excellent. Thank you!

Amazing meal at Bella Italia. We can for a hen party and we had great service and the food was delicious. Saban was excellent

We came here as a party of 17. Our table was booked at 7:00pm and we were seated just before. We had pre ordered our food and within 10 minutes we were eating starters. The food was absolutely delicious. Staff were attentive and nothing was too much trouble. Would highly recommend.

Saban was the lovely Thankyou so much

Savan was the best waiter! Made our hen do meal great!! ⭐️⭐️⭐️⭐️⭐️

Came here with my fiancé due to a promotional discount. Service was prompt and very friendly! Saban was our server and he was superb - provided some great suggestions on what to have and went above and beyond to provide a stellar service. The food was delicious and portion sizes were just right. Atmosphere was welcoming and friendly as that was down to all the staff working on the day. Would happily visit again in the future!

Food was great and Saban was an amazing server!!! Very friendly and would definitely recommend and come back here soon :)

Excellent dinner! Saban was very friendly and helpful. A great sense of humour! I would highly recommend, food was lovely!

Delicious food served by Saban with a fantastic customer service attitude not just to us but everyone that he served. He’s a credit to your company.

Beautiful food and lovely welcome from Saban . Lovely restaurant clean and food beautifully presented. Really enjoyed it can recommend.

Brilliant customer service and quickly served. Got to take pizza home and never left waiting. Matteo is an absolute legend.

We visited as a family of 3. Service was lacking and not attentive at all. Weren't asked if we wanted further drinks throughout meal. We had spaghetti and meatballs, pollo fungi & pepperoni pizza. Pizza ok, meatballs were horrible and my daughter left them, my pollo fungi was edible... reminded me of the taste of a bachelors packet of chicken & mushroom! Not worth it.

Very good food and service was brill especially Saban, would recommend to anyone with children or just out for a nice meal.

Excellent food and service. The staff, especially Saban, were super friendly! I would definitely recommend to others.

Very yummy food loved all of it, good servings too and reasonable prices. Saban was an amazing server and really brought the restaurant to life!!

Great service and Saban was so friendly and helpful. The children absolutely loved it too. Would definitely recommend to friends and family .

Amazing service from matteo made our experience worth coming back the food was incredible will definitely be coming back again

Lovely dinner, great place for a catch up. Server Matteo was lovely and attentive too! The cookie dough was my personal fave 😮‍💨

Absolutely great visit here, the food was great! Fantastic gluten free pizza which I was told by the wife was the best she’s ever had! They were very careful with the allergens which was great to see. The service from Matt was great, super friendly and great sense of humour with the kids at the table! Always checking we were good, and nothing too small an ask, top guy!

Staff seemed rushed, because a big booking (half the tables!) were coming in. Despite this, everyone was really great. Matteo was really and friendly and accommodating.

This spot is great to meet with friends and to have a nice casual lunch or dinner. Matteo our server was very attentive and kind. Overall would rate 10/10. Cosy atmosphere, fantastic venue and quick & kind staff.

Lovely waiter, Mat is so attentive and friendly. Very nice food and setting. Thank you for a lovely evening, we really enjoyed ourselves.

Great food and friendly service. Great atmosphere and a warm welcome. Bubbly and engaging staff. We'll be back. - served by Matteo.

Lovely dinner, fast service and great staff. Matteo was super, so friendly and always making sure we had everything we needed :)