Zizzi - St Albans in St Albans

It's a chain but beautiful eaten here 4 times now excellent every time staff are brilliant always smiling and great service food is always perfect love every course the deserts are so good love it there thanks to the great staff

It's not big and it's not clever, but it's honest and tasty! Beth was absolutely brilliant.😁

Very nice place. The only complaint I have is the fried food is a bit too greasy. Don't get me wrong I like greasy fried food as much as the next person, but some of the dishes were dripping fat

Walked in to a great atmosphere, friendly service and fantastic food. Had a front seat view of the chef who kept us entertained as he made everyone's pizzas! Would recommend the tiramisu

A fantastic experience at Zizzis, food was great staff were very accommodating & was generally really lovely lunch! Thank you!

Always a great lunch here. Love it!

Had a fantastic meal at Zizzi! The food was delicious, especially the Rustica Pizza and Casareccia Pollo Piccante. The highlight was Nicole—so warm, welcoming, and attentive. Her great service made the experience even better. A wonderful spot for tasty Italian food with a friendly atmosphere. Highly recommend!

Great food and very prompt and friendly service from our waitresses Beth and Nicoletta

Had a great meal at Zizzi! The starters were spot on. We had the sticky pig pizza the wagyu royale pizza and both of them are so good. The atmosphere was lovely, and the service was just as good. A big shoutout to Nicole, who was so friendly and helpful, making sure we had everything we needed.

I visited Zizzi, St Albans on Saturday 8th March. I treated my partner as if she has been caring for her daughter for the last 3 months at home. So, I decided to treat her as she had a few hours free. We ordered the pizza and lasagne, the pizza was fine. However, the lasagne was awful. I hate criticising but there was hardly any meat in it, with very hard bread crumbs and cheese. Very dry. It was like eating a crumble. I don't like wasting food but I had to leave it. The server was very good, but took us 5 minutes to attract to pay, even though it wasn't very busy. Some workers seemed like they were on their break at the table on the end, laughing and joking. Sorry, but this was not right as I waved to them to get a server so we can pay. But no one came for ages.

Good food, even better service, we were well looked after.

Staff were so welcoming today made me feel so at ease. would highly recommend zizzi st albans!

staff were so friendly and helpful. Lovely experience eating out for lunch

Ordered vegan bean stufato and a pizza for lunch and were excellent. Georgiana was kind and very helpful asking about allergies and offering support to choose the food. Would recommend to go as prices are good and you might find a table available. Just leave your car in the public car park

The pizza was magnificent and the Meantime IPA had great taste. The desert was da bomb and the service plus recommendations were on point.

Lovely pizza n relaxed atmosphere

Very lovely atmosphere, nice view outside . Always welcoming staff once you enter trough the door , always warm and positive . Very clean and high standards maintained restaurant . We live locally and takes us around 20min drive but we always choose this restaurant for Lunch or Dinner . Recommend it 100%!

Food was amazing. We were served by nicoleta, she was very helpful and friendly

Perfect food and service! Very enjoyable lunch!

Went here for my friends birthday party, loved the pizza!

I recently dined at Zizzi and it was a delightful experience from start to finish. The staffs were friendly and attentive. Definitely coming back.

We had an amazing evening out @ Zizi. The staff were amazing, particularly, Beth & Emily. These two were extremely helpful, friendly and pleasant all evening. Tbh, service like this is very rare these days. Thank you

Nothing special but not a bad place. Would recommend Garlic bread with caramelised onion though, that was great

Came for a friend's birthday dinner and our server Beth was absolutely fantastic, she was so helpful and welcoming. We had quick service and she made sure we had a lovely evening !

Wonderful time spent with a very delicious food including very professional and polite personnel, especially a lady called Beth. Overall 10 out of 10 !

Had a great meal this evening, Beth our waitress was amazing 😃

Lovely food for my friend‘s birthday and amazing service from Beth!!! Thanks for a fab night x Also would for sure recommend Garlic Honey Bombe 😋

food was good and Beth was lovely!!

We had an amazing evening in Zizzi's. Beth our server was only brilliant. Thank you Beth for looking after such a large group, nothing was too much trouble. 💯

We were served by Beth & she was excellent. Thanks for a fab meal

Very nice staff and chefs 👨‍🍳 best in st albans

I love this restaurant as it is spacious, food is good, service is good too.

This is the first time I dine in Zizzi. I am impressed by its environment and food. The pasta taste good and it is very hot when it is served. I will definitely visit again.

It has a very good authentic taste and different selection of food, with vegetarian options.

Came in to zizzi St Albans for some lunch, they have been very accommodating and ensured we had space for the buggy. The food was lovely, came out nice and hot and the service was perfect! Would come here again

A lovely early dinner with fabulous service from Nicoletta and Beth

Excellent service by friendly attentive waiting female assistant.

I went this Friday for dinner and I can say that I really enjoyed, good food a really great service a nice atmosphere. Good job guys 🙃

First time to try home delivery - wont be the last

Lovely waitress called Georgiana looked after us perfectly which wasn’t easy as had 6 kids in tow as it was a half term lunch with friends. She was so kind and attentive.

Good food and ambience. Love this place

We went to Zizzi for dinner with my daughter.....to celebrate her birthday and we had a lovely time. The service and the food was very good! My daughter really enjoyed!

Very good food. Fresh and well prepared. Nice place and staff. Georgina is the best

We had lunch Today with the kids and everything was perfect kids enjoyed their pizza and pasta and the service was very good!!!!

Was good. Service could be better specifically in terms of wait times but overall a good meal n good experience

This restaurant is very tired and needs a re-vamp. Our starter was served on a wooden platter that was old, had lots of knife marks and was really sticky. The little pot of aioli had been standing in the open and had developed a film over the top. The mains of lasagne was nice but not over tasty and it was served in a dish that had a big chip on the side. I told the waiter and he did take 10% off our bill, but I would have sooner had a much nicer experience and paid the full price. We won't be rushing back any time soon. Come on Zizi, spend some cash and get this place refurbished. On a positive, the staff were pleasant enough though

Very nice Zizzi with great service!

The food is ok, though not a patch on some others, but the service was really poor. We arrived to be greeted by someone who took our booking details only to wander off and say a colleague would come and seat us shortly. We then had to repeat everything to him. I should know by now that it’s easier to lie about allergens in the sorts of restaurant chains that make this all about their own policies rather than customer experience or safety. The staff member told me that an ‘intolerance’ is the same as an ‘allergy’ so clearly their training isn’t that good. We had the allergen conversation three times and it turns a meal out that is supposed to be relaxing into almost an argument. I understand they are trying to avoid liability for customer (and possibly their own) mistakes, but as long as their allergen information is clear and accurate it’s up to me to choose what I order. Staff kept asking for our orders for drinks, food, desserts etc before we’d had a chance to look at the menu (not least because I was having to sneakily check their allergen table online to avoid another debate about whether we were ‘allergic’ or had a ‘preference’). But despite being so keen to take the order, some staff didn’t seem to know what was on the menu even though we went slowly and carefully through our choices. Food came out at random times so half of us were sitting around with food going cold while the others waited for theirs to arrive. Additional drinks, ordered when the mains came, took so long to arrive that we’d all but finished eating by the time they did. Cappuccino was warm rather than hot and came in a plastic insulated beaker which wasn’t very pleasant. The tealight that was delivered to our table had spilled wax inside its glass, so the flame was wedged right up against the glass. My husband got burned by the overheated glass moving it away (we were worried it might shatter all over us and the food). Whoever lit them needed to actually look and think what they were doing as it was potentially dangerous. It was noisy, with music just a bit too loud and one chef bellowing far more than he needed to, especially given all the orders are on a computer system anyway. Atmosphere generally wasn’t that great. And finally on the way out another table of customers were blocking the way and were really rude, but staff did nothing. With more people queuing up in the entrance, it was generally crowded and difficult to even get out after a disappointing meal. Will give Zizzi a swerve in future as there are much better options out there.

The location is great. The team that served us was really friendly. Our time there seemed under staffed, which resulted in an experience that was disjointed. It's a really good spot to take the kids.

A quick summary if you don't want to read further is nothing was that bad but equally nothing was that good. Arrived at 6.30 (pre booked table for 7 people) on a busy Saturday night and our greeting was ok, nothing exceptional. It was extremely busy so quite noisy - not the restaurant's fault - just an observation. We were given enough time to review the menu and order. Drinks came eventually but slow service was a bit of a theme. One starter came way before the others so that was finished before the others had arrived. Amongst them were 2 of their sharing platters. They were very nice but you don't actually get much for your £19 - so not good value at all. Mains like the starters didn't all come out together which means you wait to start eating and food goes cold. The "Triple Pepperoni" pizza was another big disappointment. We were expecting loads i.e. TRIPLE pepperoni, I have seen far more pepperoni on a frozen £1.65 Tesco Pizza. It was tasty but again poor value for money. Skimping on pizza toppings is not good especially when the menu offers so much. It looked nothing like the picture on the website. Maybe I am just being naive. Wagyu meatballs were very tasty with just the right amount of heat. We ordered more drinks half way through our mains and these didn't come until we had finished eating. So overall not a roaring success, the bill came to around £230 so not cheap, will we go back again, lets see.

Went for a birthday meal. Chose Zizzi really mainly due to Tastecard. We didn’t have any problems with staff and service. It was okay. They were attentive which is always good. The food was tasty but we were surprisingly disappointed with the calamari so we probably won’t have that again. Love the quiet spacious ambiance. Clean. It was a really cold January weather so could have warmed the restaurant up a bit, we were just chilly throughout the meal. We will come back though to try the other stuff on the menu as there are loads of interesting food on there. Very good location in the center of town.

Went for a birthday meal. Chose Zizzi really mainly due to Tastecard. We didn’t have any problems with staff and service. It was okay. They were attentive which is always good. The food was tasty but we were surprisingly disappointed with the calamari so we probably won’t have that again. Love the quiet spacious ambiance. Clean. It was a really cold January weather so could have warmed the restaurant up a bit, we were just chilly throughout the meal. We will come back though to try the other stuff on the menu as there are loads of interesting food on there. Very good location in the center of town.

Lovely venue, great location. The food was served promptly and still warm. Would recommend. Also, they accept Tastecard. The Sea Bass was very tasty.

Not suitable for people with allergens. Went out for dinner to Zizzi St Albans, I have a dairy allergy and found dining at this restaurant so difficult I left without ordering any food. The allergy systems in place are terrible, the manager who was trying to be very helpful but unable to do so due to the policies Zizzi put in place informed me that they do not hold any ingredients lists and was unable to ask the kitchen what I could eat. The manager stated that their policy states they are unable to advise on dishes that you are able to eat and that you should only use the allergy matrix to make these decisions. They are also unable to make changes to any dish other than the pizza to add vegan cheese but unable to inform me if any other ingredients on the pizza will have have diary in them and advised me again to check the allergy matrix. Not being able to provide an ingredients list meant that I would not have known if the dish I could eat was safe. My only option would have been the vegan dishes which I did not want or a select few salads and starters. I do not feel comfortable eating at this chain of restaurants if this is their allergy policy.

Food was OK but pizza toppings were not that generous. Waitress Shivakami was extremely pleasant and provided excellent service

Zizzi’s offers a great dining experience with a warm and inviting atmosphere. The menu features a delicious selection of Italian-inspired dishes, from wood-fired pizzas to creamy pasta dishes, all prepared with fresh ingredients. The staff are friendly and attentive, ensuring a smooth and enjoyable visit. While the prices are reasonable for the quality, some dishes might feel a bit on the smaller side. Overall, Zizzi’s is a solid choice for casual dining or special occasions, and I’ll definitely be returning!

I ordered via delivery this evening after a very long and difficult day. My food was absolutely out of this world, especially the goat's cheese and honey bombe ... It's just out of this world. delicious. Seriously good! I tried leaving a review on deliveroo but it would not give me the option to type a review out properly.Then due to some sort of glitch it deleted the five stars I gave and my review vanished and I was unable to do it again. With the food this evening was so delicious I couldn't not leave a review.

Really enjoyed the meal with my partner's family. We were celebrating her son's birthday.

The food was delicious and the atmosphere was chill and comfortable, is a great place to have lunch or dinner with family and friends, we ordered two classic carbonara and the first one was a bit burnt and the second one was better, and we finished all the food, I totally recommend it!

A really nice location with window seats looking over the street. Super helpful staff and tasty food.

On arrival, our table wasn't ready. We were not asked if we had allegeries. We did my husband has a nut allergy and was not given the menu for it. Then the food came the salmon was not cooked I sent it back then a waiter came back with and didn't understand why I sent it back eventually I got a cooked salmon

Very good place to dine in with friends and family. Just loved the place ☺️❤️.

Lovely atmosphere. Service by Shivakima and colleagues excellent.

The order took 2 and a half hours to be delivered and the pasta was very bland compared to normal, with no sauce & little chicken

We go here quite often, but I am finding the £7 tip trick a bit cheeky. It's definitely putting the customers in the spot. Give the option to tip not force the customers, especially when there was no table service involved what so ever other than bringing the food to the table

The chicken dip had leaked everywhere, and the pizzas arrived and looked like they came out of the washing machine

Possibly the worst food ever. A 5 year old could have done better. Very expensive for little food.

Popped in for a pizza today with my two boys aged 18 months and 8 years.. A big thank you to all the Ladies that made our visit a fantastic experience. A combination of amazing friendly staff and sublime pizza made our visit a proper treat. Thanks to you all.

Ordered for delivery and forgot garlic bread, put the drinks in the same bag as the hot food so they came warm and fizzed up. Ordered through Uber eats and they won’t refund the full price of the garlic bread, if restaurant hadn’t forgot it wouldn’t be in this position. Complete waste of money won’t order again.

Execllent food and team is super friendly

Nice atmosphere and really caring team . Food was perfect

Garlic bombe and arancini were delicious. The red pesto and chicken pasta was a bit lacking but still nice, was just expecting a bit more. Good service despite being very busy.

Great food and friendly staff Try pizza primavera is extremely delicious

Thank you lovely food and service

The food is fantastic, and all the staff is great

I can’t thank the team at zizi at Albans enough for their kindness and exceptional service. When I was in a pinch and couldn’t leave my restaurant, they went above and beyond by delivering a takeaway right to me. It’s rare to find a place that understands and supports other local businesses like they do. Every visit of mine , they’ve always made me feel welcome and valued even though I was late sometimes , Their food and hospitality are outstanding—such a gem in the area! Highly recommend them for their amazing food and even better service.

Amazing meal, great busy vibe and faultless service!

The food was very blunt, no taste, and extremely small portion. Definitely last time ever in one of Zizzi restaurants. Really don't recommend if you like Italian food..there is absolutely nothing Italian in there food. No freshnes, no taste, to oily.

Excellent meal with superb service

Very good ambience!!!Delicious food. Unbelievable taste, proper Italian❤️❤️❤️. Hat’s off to the chef 👏👏👏.Have to mention excellent table service too.

This was a nice place to visit with your girl.

A nice place to hangout with friend by tasting Italian food.I really love the Chocolate brownie sundae. Friendly staff with polite warming wishes, Jill did a great service thanks to him☺️.

Was great food and service Cocktails look great. Georgiana was brilliant and will visit again

Good restaurant just in central of the St Albans 💚 Service was a bit poor but we love Zizi 😋

The food was delicious and the Garlic Bomb is definitely a must try.

Appalling service. Drinks were brought for half of our party and finished before the other half got one. Had to ask for water 3 times. 7 of us had finished the starter and the 8th person had not received theirs. When the waiter arrived, he had the wrong starter...twice. The mains were mediocre at best. They brought a wrong drink but shrugged and left it on the tabke. We were charged for it. We were offered one complimentary drink as an apology for the late starter, but were actually charged for it too. They mixed up the coffees... They made Fawlty Towers look sophisticated. Young, untrained staff,understaffed, total chaos. Absolutely shocking service. A very poor meal all round. If I could give a zero rating I would.

very tasty food the staff very kind many congratulations to the great manager very organized !!!!!

Really good pizza, tasted really good. Service good too.

Clean and nice place to eat, popped in before a show, food was nice

As always amazing. Second time being served by Yogitha. She’s great

The whole dining experience was fantastic from start to finish. The Staff at St Albans branch were attentive, super friendly & welcoming. They looked after us from start to finish with a fun attitude! It was a pleasure dining here today! Thank you Zizzi St Albans!

Great experience, I had a nice calzone and the service was wonderful.

I ordered takeaway. Was walking my dogs and decided to get pizza takeaway. I was standing by the doors with my dogs looking at the staff, I saw them looking at me back,no one came to ask why I was there. 😂 When I stepped in , straight away a guy came in to say, that they don't let in with the dogs. No , hi, how can I help ? Or anything else... Just "sorry, we don't let with the dogs in". Then I asked if I can get takeaway and they said yes.. thanks god they allowed it. 🙊🙄😅 I ordered, they didn't ask if I have any allergies or anything... Haven't told how long it will take to get it ready... It's like if I have disturbed the staff from waiting people sitting indoors, with my takeaway order. Despite that, I was thinking it's okay.. but then I came to collect and when I was making a payment they had the audacity to ask for the tips?! I mean really, for what service?! Luckily the pizza was tasty, at least the chef does not discriminate the walk ins and takeaways... To be honest very disappointed, that the chain like this allows such behaviour. Btw.Pizza was very good 10/10. I ordered vegetarian option Primavera, £16.95 for pizza

Yogitha was lovely. Very good food. Enjoyed it thoroughly.

Great food and atmosphere! Pizza and salads! And the garlic bread with caramelised onion!

Visited this place today with my family, ordered in 3 to 5 minutes. pizzas still doesnt arrived AFTER 30minutes. We needed to tell them to pack it away, and leave. They dont even wanted to pack the bigger pizza, becasue they dont have big enough box. They bring us a cutter, and told us to do it ourselves is we want it..... There is absolutely ZERO chance i visit this, or literally any other Zizzi restaurants in the future.

The classic pizza is really a piece of tasteless cardboard. My first time here since it refurbishment. All ingredients were not fresh and rather bland.the atmosphere feel more like a diner/takeaway than a pizza restaurant.

Delicious meal, lovely and hot. Time between courses just right and looked after by the very friendly and helpful Yogitha

This has definitely deteriorated since when we used to go when we worked in St Albans in 2017

This was first time at Zizzi. The cozy, rustic atmosphere and friendly service make you feel like you've stepped into a Tuscan trattoria. Good service and yummy food. Would love to recommend to everyone.