Zeytoun Turkish Grill in Kensington and Chelsea

We ordered Masala dosa this morning. Not only the sambar was missing but they provided us stale masala dosa which had gone bad and was tasting sour. We complained on call directly to the restaurant and to our surprise instead of providing a peaceful resolution the women on the called yelled back and disconnected the call. Instead of sympathising the lady arrogantly refused to listen to our concern. Disappointing service. I would not recommend this restaurant to anyone due to the quality of food and bad behaviour of the staff. @Owner "Request you to train your staff well on customer service" and please remember your attitude towards customer define's their experience.

I read the pervious reviews , but I did not see any thing but Excellent food , value for money , decent portions , We had mix grill for two and it was plenty of food , The staff very Nice .

Just below average in every way. not very flavorful, not very tender, and their naan is just a tortilla. Also, made the lentil soup from a container in the microwave

I ordered a portion of Adana Kebab and the meat used was stale/old and immediately after eating it, I got loose motions. After I made several complaints to the restaurant through Deliveroo App from where I ordered their food, there was no apology from the restaurant and instead they were trying to suspect my complaint as if I was complaining to get free food from them and started giving me statistics that no one has ever complained to us about food quality at all in the last 3 years and we have 200 customers coming everyday and on and on. I would not recommend this place to anyone due to the service, quality of food and behaviour of the staff and the owners

Do not eat here. Portions are ridiculous compared to any other Turkish grill in this city. They charge an extra pound/person for eating in. The waiter got the order wrong and didn't even bother to warm up the Doner before serving it to us. We ask him for our mixer Doner to be served with a bit of rice or bulgur pilav (quite a standard thing anywhere else) and ended up being charged 7.5 pounds extra for microwaved rice. When ask for a couple of glasses for our drink, we were given plastic glasses. We weren't served any side bread with our dishes. Overall, the worst experience ever. Disappointing, expensive and pathetic. I've seen they've gotten good reviews in the past. Well, either everything has change and this place has lost its way or, all them are fake.

Love these guys and this restaurant. Tasty food, inexpensive and healthy. They also make them to order and are always happy to adapt the kebabs for me - extra salad etc. Good service, fresh enjoyable food recommend. Happy customer !

I went there with my family and we ordered mix grill for two and it was enough for 3 of us They served it with rice and plenty of salad and bread And the price was only £19.50 The food was cooked very good and tasted excellent also they brought various sauce . I would this excellent place for quality of food and price .

Ordered a delivery for 2x 'Zaytoun Special for 3 or Family' and was very disappointed. First of all each special only came with 1x aluminium container of rice, not to sound greedy but that came to the equivalent of 2x mouth full of rice for each person. Second some of the meat was burnt. And third, from buying 2x specials, we only got 4x small pitta breads. I just paid £70+ for this meal! There was 6 of us, we're not big eaters however for the meal we ordered, we had to cook more rice!

Terrible kebab. Dry, fatty, chewy, too much salad... The wrap was poorly constructed and so fell apart as soon as I took my first bite. Chips were average but how can you mess up chips? I would never ever go here again. This is London which has 100s of fantastic Turkish restaurants - but i can't remember having a kebab as bad as this one. Avoid.

We were in the neighborhood when we decided to try this place for lunch. It looked authentic and had decent reviews, so we thought why not? Well, it was a mistake. First, the inside of this restaurant is extremely tiny. There are 3 tables but chairs are basically on top of each other. The place looks kind of dirty and old too, so it's not a pleasant dining environment. I definitely would not recommend eating in. Second, we had a very dry exchange of confusion with the owner/cook, around how to order and then actually placing the order. Everything is made to order and the owner is the only cook, so it takes a pretty long time to get your food. We watched the whole process from our table. Despite the open grill set-up, nothing that was happening looked appetizing. I realized our mistake in choosing this place when we finally got our food. We had ordered the mix kebab for two, so I was expecting a plate full of delicious kebabs. Instead, we got a plate full of fat. I had never seen so much fat on a doner before, especially on chicken doner! Chicken shish was probably the only tolerable meat on the plate. Lamb was chewy and dry. Adana, somehow, was the most flavorless adana I had ever tasted. Our plate also came with a plate of french fries. Which, I'm shocked to say, were also completely bland. I truly hate leaving bad reviews for small businesses as I know how much work goes into keeping them up and running, but this was a very bad meal. I know there are good reviews on this page and the man who shared our table (looked to be the owner's friend) seemed to really enjoy his meal too, but I cannot, in good faith recommend this place to anyone.

Great for a tasty kebabs Lovely lamb kebabs made with fresh bread Great lunch offer Would definitely return Eat in or take away

Very good food , very satisfied and reasonable price I recommend mix grill for two But we were four people and it was enough for us Plenty of bread and salad S well Good service , small place but very good quality of food

It was late, we were told we could just get a Kebab. We all agreed that it was the worst (lamb kebab) we had in ages; I left the half of it and ate the rest out of pure hunger. When the host asked me, I honestly replied that I couldn't eat it as it was too dry and hard so he told me I should have used the sauces, which I had already done with poor results; he then told me that it's a matter of taste and that was the way his customers liked it best: next time I should tell him the way I want it. Now I'm puzzled: Should a real Kebab be crunchy and dry or tender and succulent?

Simply one of the best and most original Food I ever had , I went there with 2 others and all were pleasantly surprised, Kind and caring staff

We went there at around 7.30PM. The roasters were off and they had no lamb meat left. We were keen on Iskender so we had it with chicken that was heated in the oven (bit dry...). Portions were large and personnel was very kind but... Most enthusiasts were there for lunch, when the food is fresher and available; maybe I should try it then.

Great food - very tasty! Great service and had a good experience going there when the weather was good and the windows were all open

What a dump. Are you looking for nasty dried out quite grim looking aged cold congealed kebab meat on a stationary skewer that's been sitting for lord knows how long? You are? yes?! Then this is the place for you! I suggest you get there...

This is my first time to dine in Turkish restaurant in London. I was not planning to but most of the restaurants were closed early at Christmas Day. The staff was super friendly and suggested us their great combos when we walked in. Since it's...

I went there with two other friend The place is new , pleasantly Surprised . Excellent food , well served , very good value for money I would recommend it