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4.3

Based on 3.425 opinions finded in 4 websites

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Nº 696 in 1604 in Newcastle upon Tyne

Nº 8 of 13 Mexican in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..cheeseporkmustsaladbeansmeatchilliguacamoletacosricechickencreampaymexicanspicy

comment_iconOpinions

Me encantaba Zapatista’s, cuando estaba embarazada de mi hijo de ahora 5 años y tenía antojos de burritos y cualquier oportunidad que podía hacer el viaje para obtener uno que promediara al menos una vez por semana. Lo visité recientemente y honestamente, estaba tan abrumado. El relleno estaba frío, soso y húmedo dejándome con un burrito empapado. Un poco de jugo es una cosa, pero estaba completamente empapado yéndose a pesar de comerlo inmediatamente por lo que es bastante desagradable. Ahora pienso de nuevo y honestamente, creo que tal vez siempre ha sido así, ya que sabía familiar, pero tal vez solo hay una falta de elección o mejores opciones que impulsa la popularidad? ¿Dónde están las especias, la frescura del uso de hierbas y cítricos... algo con sabor? También compré algunos nachos y de nuevo me encontré con salsa de aspecto anémico mocoso. Se están dejando muy abiertos a ser eliminados por un competidor más centrado en la calidad.

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lucy1b1 . 2025-02-13

MORE AT TripAdvisor

Had my first ever burrito and honestly, would go back again and again. Ally and Mikey made the process so easy, explained everything and had great customer service 🙌

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Stephanie Gorman . 2025-02-01

MORE AT Google

I requested food to be delivered at 18:15 but it was delayed twice and delivered at 19:00. Delivery driver called me to go to the road past the driveway at the back when I have mobility issues and request front door delivery. I went to meet the driver and was ignored whilst they sat in the car even though I'd said on the phone that I was here. When they got out of the car they pulled up a hood that covered their face and asked for the code which I gave and received food which arrived cold.

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Caroline . 2025-01-31

MORE AT Just Eat

i love it here i swear to god i'm gonna cry bc the food is so good, really cheap aswell. i came here for my birthday and don't regret a thing absolutely perfect restaurant. ILYY ❤️

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mica stephenson (mica) . 2025-01-20

MORE AT Google

After eating in tonight I won’t be coming back. Stood at the counter for 5 mins before the staff decided it was time to serve us. Not particularly friendly and the girl behind the counter grunted at me the entire time. Food was all served cold. Sat upstairs where every table was dirty or had old dishes on it. Sat down and after 5 mins had to put coat on as the entire place was freezing cold. Only ate a small amount of the cold food before leaving. Disappointed to say the least. Find somewhere else to go.

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Ollie B . 2025-01-11

MORE AT Google

Relaxed atmosphere and very helpful staff. Food was very good. Worth a try if you want something different.

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Joseph Sumner . 2025-01-10

MORE AT Google

Disappointed an item missing others cold will not order again

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Liz . 2025-01-06

MORE AT Just Eat

Just like being in Mexico...Lol... Wouldn't go nowhere else for tacos and I've being around these are the best in Newcastle.

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M . 2025-01-05

MORE AT Just Eat

usually love it here but the fillings were very stingy considering we ordered large burritos and paid extra for fillings. Everything was cold as well. not up to the usual standard unfortunately

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ashleigh . 2025-01-02

MORE AT Just Eat

My order never arrived! Tried to call you twice but couldn’t get through

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Jay . 2025-01-01

MORE AT Just Eat

Lovely food, just sort out your deliveries. Over 2 hours from the time I ordered to delivery. I'll order again if deliveries are by the time promised at ordering.

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Michelle . 2024-12-30

MORE AT Just Eat

Always delicious when ordered online. However, the experience in the actual shop has gone down massively. I was in the queue for 37 minutes before being served, and there was only one person serving. They also forgot an item from my order. Huge shame that they’re prioritising online orders to let the in-person experience suffer.

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Carys W . 2024-12-27

MORE AT Google

Yeah, so this place sells burrito. If you’re hungry, come here.

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Eric Leung . 2024-12-27

MORE AT Google

Los nachos venían como un rompecabezas, tenía que añadir algunos de los ingredientes yo mismo. Recomendaría definitivamente no ordenar la entrega a menos que esté preparado para preparar los nachos usted mismo a su llegada. Básicamente como una oferta de nachos de supermercado.

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peter d . 2024-12-21

MORE AT TripAdvisor

Clearly rushed. Loads of items missing. Nothing prepared to usual standard. Really bad. Wont order again around xmas time

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Alexandra . 2024-12-20

MORE AT Just Eat

The food was not delivered at all and I am raging, missed my lunch break and will never use you again

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Nicola . 2024-12-04

MORE AT Just Eat

As usual, top service and top bait.

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James . 2024-11-27

MORE AT Just Eat

I order from here regularly-ish. It's always fresh and gets here quick. Today they were out of something and added an alternative with a hand written note explaining the substitute. Really quite thoughtful

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Kelly . 2024-11-24

MORE AT Just Eat

Very poor experience. Food was pretty rotten tbh Had chargrilled chicken in my QUESADILLAS but certainly was not chargrilled at all, sloppy in fact. All of it was sloppy with hardly any filling. Service was slow and with hardly anyone in. Staff don’t care what they are serving. Won’t be back.

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Bill Hornby . 2024-11-13

MORE AT Google

I love zapatistas so much! Literally the burritos are delicious and I always get spicy fries and a sprite too, so good! (only negative is the price has went up by £2 sadly for the meal deal, but its okay still good im just a student so lmao)

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May . 2024-11-02

MORE AT Google

For the amount of time the food was being prepared the meals were cold when it arrived

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Alan . 2024-10-14

MORE AT Just Eat

Food was freezing cold and soggy. Basically inedible! £39 is rediculous for food of this standard. Won’t be ordering again!

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Rebecca . 2024-10-13

MORE AT Just Eat

Drinks with food so good was cold and tortilla chips were not included in the order.

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Rachel . 2024-10-13

MORE AT Just Eat

Always good value for money the portion sizes are great! Really tasty and arrived in good time

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Catherine . 2024-10-09

MORE AT Just Eat

EL PERSONAL ERA TAN GROSERO Y AGRESIVO! ¡Le dije a mi amigo que “se las arregle” después de darle un tamaño de porción equivocado! Obtén un mejor servicio al personal con una sonrisa

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lia C . 2024-10-05

MORE AT TripAdvisor

Puede ser bueno o horrible. Muy variable. La calidad de los ingredientes y el diseño del menú es genial, el personal en general inútil. ¡Necesito reabastecerme irn bru!

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Jon L . 2024-10-04

MORE AT TripAdvisor

I’ve visited a few times but yesterday’s experience has put me off from ever returning. The worker who was serving me was coughing and spluttering away whilst she was making my order. The blonde female manager saw all this but said nothing. I was absolutely disgusted but since the worker had started my order it would have been rude of me to ask someone else to take over and finish my order. I should have walked out at this point but for some reason I didn’t. Instead I paid for my order but couldn’t stomach eating it so gave it to some homeless guy. It’s disgusting that they had someone unwell working when they should have been at home. Made me realise that they probably also have people coughing away where the food is prepared. Absolutely VILE.

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Naila W . 2024-10-04

MORE AT Google

Burrito meal deal. I went for large but it was surprisingly too much. Burrito was tasty with meat that was tender. Fries were nice and crispy. I think it was a bit pricey. Wasn't too busy being on a bit of a side street. Plenty of seating upstairs with window view. Staff were very helpful in making sure I got what I needed and didn't try to upsell.

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Dr Chris Eames . 2024-10-02

MORE AT Google

Excellent place for a quick healthy meal in town.

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Peter Stoner . 2024-09-29

MORE AT Google

Ordered many times with no issue but tonight’s order was missing 2 x cheese sauce. When we contacted Zapps to inform them they said to make a claim though the Just eat app. 24 hours later Just eat are asking for photographic evidence. Ridiculous.

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Lesley . 2024-09-22

MORE AT Just Eat

Quick filling best food in Newcastle

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Leo b-g . 2024-09-22

MORE AT Google

Have been coming here since I was at uni 10 years ago, and the quality has gone downhill that much I think I’ll have to stop coming. Food is almost always cold, chicken is chewy, chips cold and hard. Used to be the best fast food place in town.

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Andrew Aiston . 2024-09-14

MORE AT Google

As usual, fantastic food and excellent service with a great atmosphere. 😀

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jamie ackerley . 2024-09-06

MORE AT Google

I went on a quiet rainy day and a such there weren't many people in so the atmosphere was probably not as good as when it was more full. The £10 meal deal was well worth it: I had a medium burrito, chips and a can. It was my first visit and to be honest I'm annoyed I hadn't been before.

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Arielle Moore . 2024-09-06

MORE AT Google

Stone cold, hadn't been wrapped properly and beans or veg not drained properly...was just a really awful burrito and not your usual standard at all

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Emily . 2024-09-05

MORE AT Just Eat

Cuando nos enteramos de la apertura de un local de burritos en Dalton Park... estábamos tan emocionados y lo agregamos a nuestra lista de lugares para comer (incluso gané una insignia en Facebook que estaba constantemente echando un vistazo) así que estaba tan emocionado de ver una de las tiendas cuando visitamos Newcastle ayer para probarlo! (nunca llegamos a Dalton) Después de darnos un buen burrito nos quedamos desafortunadamente muy decepcionados y nos fuimos sintiéndonos bastante desinflados por la experiencia. Cuando entramos, los 2 miembros del personal detrás del mostrador no nos saludaron y observaron como parecíamos confundidos. Finalmente nos dimos cuenta de que era el servicio de mostrador que está absolutamente bien y nos dirigimos hacia abajo en la cola recogiendo nuestras coberturas, un poco como el metro (tengo pechuga de pollo y mi pareja tiene carne picante). Añadimos unas patatas saladas para hacer una de ellas una comida y subimos a comer. A pesar de que solo éramos nosotros 2 y otros 3 muchachos, no había mesas limpias a la vista. . limpiamos una solo para sentarnos. Nuestros burritos estaban fríos. A pesar de que los vimos lanzar la tortilla en una olla caliente durante unos segundos, cada dos rellenos estaban fríos, incluida la carne 🥺 Sabroso, sí... pero frío sin embargo y después de salir de la lluvia esperaban una comida caliente. Esperando probar el Dalton para influir en nuestras mentes y ver si fue una experiencia 1 off xox

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Charlotte A . 2024-09-02

MORE AT TripAdvisor

Love popping in for something to eat before q concert.. the service is always quick. Prices are good and they have a great meal deal where you can go up to a large. Good choices of rice, beans and fillings. Nice vegetarian options. Love the spicy fries and extra hot salsa plenty of seating upstairs nice clean toilets and nice hot sauces to add to your meal

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Sharna Dixon-Scott . 2024-08-31

MORE AT Google

great food and the staff are always fantastic

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jon arbuckle . 2024-08-28

MORE AT Google

The food is great. That said it is not always consistent in quantity when it comes to burritos. Some occasions they've not been filled enough for the cost of them it feels. (Though today I was happy with the portion size!) It was slow service and low energy today and it feels like online orders seem to take precedence over the customers who are actually in the store nowadays. If it wasn't for the freshness and quality of the food I probably wouldn't bother coming back due to everything else factored in.

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Debra Walker . 2024-08-23

MORE AT Google

Burrito bowls were good value and arrived in good time but weren't very hot and had gone cold by the time we were half way through. Spicy chips were missing from the order.

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Dee . 2024-08-21

MORE AT Just Eat

As you can see from other reviews the staff are not considerate to customers. If they can't manage or they are understaffed they'll just accuse the customers of being rude.

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dan fox . 2024-08-20

MORE AT Google

A Quick Bite of Mexico Zapatista in Newcastle offers a tasty and convenient Mexican food fix. Their burritos are the star of the show, packed with your choice of fillings, from classic beef and chicken to vegetarian options. The tortillas are soft and pliable, holding everything together perfectly. While it's a fast-casual spot, the food is surprisingly fresh and flavorful. The atmosphere is casual and vibrant, making it a great choice for a quick lunch or a laid-back dinner. Would you like to know more about specific menu items or the atmosphere?

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Dan Gallacher . 2024-08-03

MORE AT Google

Brought partner, my brother and his partner here to try what I promised would be a fantastic tex mex experience. Sadly it didnt live up to expectations. They hadn’t been before, so I was excited to show them one of my favourite spots in Newcastle. Service was speedy, as is usual. They have a great range of options - with something for everyone: mild or spicy, big eats, small eats. My brother has a nut and bean allergy and the staff were accommodating of this. He had peppers and onions instead of beans. Simple. Portions are always very generous and I’m genuinely surprised they can wrap the tortillas with that many filings! We all ordered and excitedly made our way upstairs. Unfortunately, on this occasion, our food was all stone cold. The flavours were all there as the food is freshly prepared in front of you, but it was pretty unsatisfying to have a cold burrito. My brothers partner had the burrito bowl. She ate a bit of chicken that she said “wasn’t right” (eg possibly under cooked / very cold) which put her off the rest of her meal. Not ideal. They didn’t get the hype. The food is all “hot held” in their counter, served fresh. I’ve not encountered this problem before. We sort of thought that it either wasn’t working properly or had been turned off. Either way, I’m not in a hurry to go back.

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Daniel Parry . 2024-07-27

MORE AT Google

I lived in Southern California for 15 years so perhaps I'm a Mexican food snob. I was tentative in giving Mexican food a go in the UK. Unfortunately, this isn't it. I'm not sure they'd serve this food in a Mexican prison, to be honest. The taco meat lacked seasoning, was watery, the lettuce and tomatoes seemed old, and the salsa was quite bland. The people working there were great. I feel rather bad for them. I've given the service 5 stars, food 1 star, and the atmosphere 3 stars as I'm quite indifferent to it.

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Robert Nyenhuis . 2024-07-22

MORE AT Google

It was nice and quiet at the time I visited, staff were nice but looked really over-worked and tired (was hot as hell as well) The burritos were absolutely fantastic 😍 .. will be popping back again if I'm ever going past that way :)

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Carl Mayne (Spyda) . 2024-06-27

MORE AT Google

Pedido desde aquí muchas veces y siempre se golpea o falla. Falta ingrediente o artículos, pero esta vez agregaron cebollas (blancas y rojas) que no pedí ya que tengo una intolerancia. Traté de sacar a la mayor cantidad posible ya que no me ofrecieron un reemplazo pero ahora estoy enfermo ya que obviamente no pude sacarlos a todos: ) ) Cuando han hecho bien el pedido es genial, pero eso es solo alrededor del 50 % del tiempo, así que creo que esta vez no volveré.

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Heather M . 2024-06-26

MORE AT TripAdvisor

Ordered from here many times and it’s always hit or miss. Missing ingredient or items, but this time they added onions (both white and red) which I didn’t ask for as i have an intolerance. I tried to get as many out as possible as I wasn’t offered a replacement but now i’m ill as I obviously couldn’t get them all out:)) When they have got the order right it’s great but that’s only about 50% of the time, so I think this time I won’t be returning

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Heather Martin . 2024-06-26

MORE AT Google

My order was 45 minutes late & Was stone cold.

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Laura . 2024-06-18

MORE AT Just Eat

Always a good burrito. Kids ate for free during half term holiday

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David Heron . 2024-06-09

MORE AT Google

Food is good but rice is always undercooked

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fafeefo . 2024-05-14

MORE AT Google

My food has not been delivered

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Rachel . 2024-05-10

MORE AT Just Eat

Love this place but food was cold

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Kieran . 2024-05-05

MORE AT Just Eat

Really enjoyed the food here last night. Great value for money, we got loads of food. Feels a bit wasteful to be charging extra for certain items though.

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Lianne Drummond . 2024-04-29

MORE AT Google

Feels like it's been on a steady decline since deliveroo and Uber eats have started to take priority. Service is fairly hit or miss but the food is generally quite good.

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LennyPhoenix . 2024-04-27

MORE AT Google

Quality fast Mexican food. Think Subway transformed to Mexico. Filling and tasty. Lots of additional seating upstairs.

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Brian Gray . 2024-04-18

MORE AT Google

Dips were missing, food was very cold. Shop said not their fault and it was down to just eat

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Ray . 2024-04-14

MORE AT Just Eat

Great food but will consistently send the wrong order or not at all.

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Steven Jacques . 2024-04-07

MORE AT Google

Was lovely and tasty but had items missing

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Mel . 2024-04-01

MORE AT Just Eat

Really good food, I had a combination of the loaded fries and burritos. It was unreal. If you are in the area and fancy Mexican style food, please call in. There is a seating area downstairs and another larger area upstairs. The venue is clean and looks cared for.

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Hilton Riddex . 2024-03-28

MORE AT Google

Food was ready 15 minutea after the order was placed, it took 2 hours and at least 2 drivers to pick up the order and deliver it. Restaurant staff were amazing, Just Eat drivers ruined this order.

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Caitlin . 2024-03-13

MORE AT Just Eat

I have spent 1 year in the US and I had a lot of burritos.. I ordered a medium and that was the heaviest burrito I have ever had. I will digest it in 20 hours at least. The atmosphere was good tho

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Elias Censi . 2024-02-20

MORE AT Google

Hour and a half was abit long but if it was busy that’s my bad food was amazing though best fajita av ever had

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Ethan . 2024-02-19

MORE AT Just Eat

To whoever wrote that little note, it really made my day 🤣🤣. Let's just say I'm a hungry boi 😏.

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Resolute_Gaming . 2024-02-17

MORE AT Google

Stand in queue waiting to order whilst staff prepare deliveroo orders in front of you and don’t make eye contact with customers in the restaurant. Get to eat with a wooden fork. Food adequate and tasty enough at the price. I won’t need to visit again

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Matthew Wyse . 2024-02-17

MORE AT Google

absolutely delicious as always!

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ashleigh . 2024-02-11

MORE AT Just Eat

They got half the order wrong. Wrong Dips sents a buerorio, wheres the spice dips and salad ?

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Mr . 2024-02-07

MORE AT Just Eat

One of our friend recommends us, so visited this place we ordered Burrito which was very tasty, this filling was just perfect. The person who served us was very nice and we loved the atmosphere of the place very positive vibe.

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Chandna Bajaj . 2024-02-04

MORE AT Google

Price is good x”,staff are friendly,would definitely recommend it

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Michelle McDonald . 2024-02-03

MORE AT Google

Really nice food and great quality

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Islam . 2024-02-03

MORE AT Google

I got a random text message to rate this place a 5 star in reward for amazon gift card Therefore if you are planning to go the reviews might be fake So decide carefully if you want to eat at a place that has signed up for fake reviews

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necklace Ofgems . 2024-02-02

MORE AT Google

There was no halloumi in my burrito ☹️ could you refund the difference please as I paid for it, thanks in advance

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Amanda . 2024-01-24

MORE AT Just Eat

it was over 2 and a half hours late or even more the restaurant delivered the food and the delivery info was not working ordered at 2:45 delivered at 5:30

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Marcus . 2024-01-21

MORE AT Just Eat

Visited the Durham branch last year and was concerned to see that, despite the very obvious waterfall coming from the wall mounted air-conditioning unit and the very hazardous wet floor at the top of the stairs, the staff hadn't noticed. All of this directly in front of the counter and in plain sight. When the food was served, it wasn't even lukewarm. Staff advised that there was nothing they could do about it as they had no control over the heating facilities meant to keep the food warm. Refunded after having to subsequently call the branch to see where the refund was. So we tried the branch near the central station later in the year. Dingy, dark ordering area with people queuing and apathetic, slow service. We walked. Fast forward to today, and a visit to Ridley Place resulted in my being served about three tablespoons of lukewarm chilli on a pile of half undercooked, half raw and all cold rice. £7.90 for an inedible child's portion of mediocre chilli. My partner's quesadilla was, essentially, a folded wrap with some nondescript tomatoey mush plastered on it. Imagine a slightly seasoned tin of tomato soup with sweet potato mash thrown into it, painted onto a wrap. The place was empty and as cold as the food. It was also grimy with dirty tables, and the only cheery thing about it was the South American playlist coming from the cobweb covered speakers. We've witnessed an incredibly disappointing decline in Zapatista in recent times. The food has been objectively bad, served in a distinctly uncared for environment. There are far better places to grab this type of food in town these days. I'd strongly advise people to give this place a miss until they refocus on the basics. Hugely disappointing.

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Andrew . 2024-01-12

MORE AT TripAdvisor

Lovely food, burrito bowls are gf 😋

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Cheryl Wright . 2024-01-03

MORE AT Google

It says delivered but it wasn't. I didn't get a call

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jasmine . 2024-01-02

MORE AT Just Eat

Zapatista do tremendous food which never disappoints. Today, the food was no exception but the delivery time was diabolical. This is no fault of Zapatista, but an issue with Just Eat. Quoted 35-40 minutes. Delivery time increased a bit, which was fine, but didn’t end up arriving until 1hr 30 after placing the order. Food was delicious though - fresh and hot. Will not put me off using Zapatista again but will not be using Just Eat.

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Barry . 2023-12-20

MORE AT Just Eat

Top food from Zaps as usual. Exceptionally poor delivery time from Just Eat. Delivery person not assigned by Just Eat until nearly 45mins after delivery time. Don't let Just Eat spoil your Zaps food though.

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John . 2023-11-30

MORE AT Just Eat

Stuffed full fajita with tasty food

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It is Unusual . 2023-11-18

MORE AT Google

Burritos and fries came stone cold, needed to heat them in the oven. Ordered just after 7 didn’t eat anything until 9, waiting for them to reheat

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Claire . 2023-11-17

MORE AT Just Eat

Great burrito as usual from Zaps. Delivery quicker than 1st stated.

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Joanne . 2023-11-16

MORE AT Just Eat

Had a nice hearty burrito for £8 I'd say the price is ok for the taste, they also have a good selection of fillings for customisation

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KingJH 0510 . 2023-11-13

MORE AT Google

As someone whose had a real Californian burrito none in the UK can compare. Paying to have guacamole is not normal!

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Keira . 2023-11-07

MORE AT Google

They offer various meal deals. One is called "student" and is listed next to "medium" and "large". That could just be the name of the deal (in the same way I don't necessarily expect I have to be large to buy a large deal), but you indeed may need to show your ID to prove you're a student (e.g. if the staff member thinks you look old). I felt profiled. And in the end, the food really wasn't worth the money or the awkwardness. There are better options for burritos close by. Certainly not coming back.

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Tiago C. . 2023-10-23

MORE AT Google

The food was cold as the driver put the wrong address down in his sat nav

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sarah . 2023-10-19

MORE AT Just Eat

According to the restaurant driver was nowhere to be seen despite apparently being at restaurant

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Barney . 2023-10-19

MORE AT Just Eat

£35 on cold soggy tacos, we’ll over a hour late. Definitely last time I’m ordering from here. Wish I could upload pictures. Soggy horrible mess. I’m not happy.

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Kieran . 2023-10-15

MORE AT Just Eat

Very unpleasant. As others have said the food is just very bad quality and cold.

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Victori-ori . 2023-10-12

MORE AT Google

Horrifying hygiene and meat in the vegetarian/vegan filling. As we were waiting to be served, I noticed the spoon from the shredded beef was in the sweet potato compartment. I pointed it out to a member of staff and she put the spoon further in, before realising why I was asking if it was veggy. Once she realised she took it out and apologised, but didn’t remove the filling from sale. It’s horrifying that people believing they’re following their cultural/religious beliefs are actually eating something they are unable to. The member of staff was really nice and attentive to our needs however and our food was nice. On the way out, I went to the ladies and had to u turn out of there. There was what looked like excrement on the changing side and blood all over the toilet seat. It’s a shame as I’ve eaten in the metrocentre branch a few times and it’s always great, but this was shoddy and felt really unclean. Please do better.

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tanya r . 2023-10-12

MORE AT TripAdvisor

Food quantity was very low, particularly considering it was double chilli. Driver said it was hard to get to the location in a car, I drive to this location on a daily basis. He clearly went the wrong way and had to take a long detour to get back.

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Barney . 2023-10-11

MORE AT Just Eat

My son took me there and I did enjoy my enchiladas.... plenty cheese .. yummy!

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Rom Poteaux . 2023-10-11

MORE AT Google

Food was tasty once reheated but arrived cold and didn’t get sauce with churros. Also delivery boy seems more concerned wjth his phone than actually doing his job

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Jessica . 2023-10-09

MORE AT Just Eat

Very late and very hungry people. Arrived over an hour late

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Rob . 2023-10-05

MORE AT Just Eat

I wish it was a bit warmer, otherwise nice

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Lucia . 2023-10-05

MORE AT Just Eat

I watched my driver cycle away, then placed the delivery as 'delivered'.

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Graeme . 2023-10-02

MORE AT Just Eat

Claims order was delivered and it wasn’t

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Ross . 2023-09-30

MORE AT Just Eat

Driver went awol and only delivered half the food order after we contacted the store and they confirmed they sent the food off over an hour prior to my call

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Lee . 2023-09-28

MORE AT Just Eat

Have visited here before and had great customer service. The last time, the lady serving talked us through the menu/ options and informed us of offers etc. and food was lovely.Went last night for food before a show and was really disappointed. The young girl serving was quite uninterested. No chilli con carne left. No fries ready so would have had to wait. Had to pay extra for a handful of jalapeños, when asked about things she was quite rude. Then visited the facilities only to be told they were being cleaned so unable to use them, instead being sent to a disabled toilet. Deliveroo drivers in and out the staff seemed more interested in that than the handful of paying customer. Won’t be back in a hurry sadly.

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Lisa G . 2023-09-24

MORE AT TripAdvisor

Food was soggy and cold. They package the drinks with food so if you want a fighting chance of it being luke warm don't order a drink.

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Liam . 2023-09-17

MORE AT Just Eat

Nice food, small portions for price but all in al enjoyed it

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Bradley . 2023-09-12

MORE AT Just Eat

Nor.aky lovldy but today Stone cold to point couldn't eat it

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Linda . 2023-09-10

MORE AT Just Eat

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1144 Opinions

location-icon9 Grainger Street
Mexican
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We were the first people to try out their bottomless brunch and the food, drink and service were all amazing! Staff were so lovely and were so quick - and food portions were HUGE so well worth it!

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4.3

798 Opinions

location-iconNewcastle upon Tyne Newcastle 169 West Road, Newcastle upon Tyne NE15 6PQ England
Mexican
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The food was delicious I love it worth to try it

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4.2

4162 Opinions

location-iconIntu Eldon Square, Grey's Quarter
Mexican
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Great food, great pricing and friendly staff!

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4.1

1792 Opinions

location-icon
Mexican
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We popped in on Wednesday lunch after a crazy busy few days, and everything was lovely, unfortunately I didn't have much of an appetite so took my food with me (still great cold a few hours later), but my other half loved everything. I need to give a special shout out the the blonde waitress who was incredibly friendly, efficient, was running around seemingly doing everything but keeping her cool 100% of the time. Best service I've received in a place like this. I only wish I could have tipped her more!

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4.6

261 Opinions

location-icon31-33 Starbeck Avenue
Mexican
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Utterly shambolic service and food from this establishment. I came in as a walk in on the afternoonon 1st March, clearly heavily pregnant with my 4 year old daughter. We were advised from the start that there were no tables inside and that we'd have to sit outside, however, the male member of staff did say he'd let us know as soon as a table opened up. Fair enough. As it was freezing, and I was evidently pregnant and had a small child with me, we did ask if we could wait inside at the apparently two "booked out tables " until our food was ready, however we were advised we could not wait inside Fine, so we waited outside. There were four of us in total. So we sat outside in the freezing cold with barely working heaters (after being told they were strong enough to keep is warm) and watched as three tables opened up and no one came in for the "booked out tables" over the course of about 45 minutes. We realised at that point that the staff probably just couldn't be bothered to clean the tables before their later booking. This combined with the staffs can't be bothered to deal with new customer attitude reinforced our logic. The bill for three burritos, three soft drinks and a small portion of nachos came to a whopping £55, this was our fault as we probably should have skipped the measley nachos and over priced gauc which I could have made better at home. I ordered the shrimp burrito, and sadly after I consumed it I felt severely nauseous all day, I'm actually atill nauseous as i write this out. As I was eating it, I do member thinking the shrimp texture seemed abit undercooked but at thay point I couldn't feel my face from the cold and my 6 months pregnancy hunger took over. All in all, I would not recommend anyone to eat here, go up the street to Mascalzone or even better, visit the choppy across the road to save yourself paying for potential food poisoning.