Based on 124 opinions finded in 1 websites
Based on 124 opinions finded in 1 websites
Nº 613 in 1137 in York
Opinions
I went there at 5pm on Sunday, but the door was not open.
xl cao . 2024-04-21
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Very authentic hot pot. I will definitely come back next time
Changgui Chen . 2024-03-22
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A great experience. Tasty food and super attentive staff. The only thing I would say, is some guidance would be nice, on making your own sauce if you're a first timer.
Semra Whalley . 2024-02-12
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Quite good but a little bit expensive
cinnamon reverie . 2024-01-30
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Had a very enjoyable Sunday lunch, unusual way of cooking, definitely one to try
John Kennedy . 2023-12-13
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Great hot pot restaurant. The service was great, the food was delicious. Might seem pricy but for unlimited ingredients it is definitely worth it. We got half and half broth, hot mushroom and spicy broth which was hot but very flavourful. The veg, meat and bean curd we got were really tasty. Would definitely be coming back.
Kristina Petkova . 2023-11-06
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Brilliant selection and service, really nice vibes too. Had spicy soup and mushroom soup. Staff really helpful since we're fairly new to hotpot
euan StJohn . 2023-11-05
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This is a nice hot pot restaurant. They have the traditional dishes but nothing fresh was available. Most of the ingredients are the frozen type. But the soup base was good and the sauce station was good as well. The main thing is to be aware that they only take cash.
C Neon . 2023-09-19
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Overall good hotpot restaurant but a little bit pricey, three people for £150
Tony Zac . 2023-08-27
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Authentic Chinese hotpot. A portion is large, even we have 4 people.
Jyo Qmx . 2023-08-15
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Great food. Pricey. Order a little the first round and then top up later.
Abraham Choong . 2023-08-13
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We had two starters and two rice dishes, they were ok,though the rice dishes missed one ingrediente (beans). Also the waitress forgot to inform that we can't pay by card (it was not working that day), so my husband had to run to the nearest bank. I saw others ordering their hotpots, so maybe they are a better choice.
Greta Seiliūtė . 2023-07-25
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Would definitely recommend, me and my husband went there today very clean and very friendly staff, we had a 2 course meal which we think was the best we had only pity is we live in liverpool and cannot go but when we can we will definitely paying another visit.
Joanne Parry . 2023-07-15
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Only 2 others in the restaurant during the time we were there. The food is way overpriced. It's all fresh pac choi was the best. All ordered by a tablet. Not good for non tech savvy folk. Very confusing. Very disappointed.
Trina Warriner . 2023-06-20
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选择了在这家火锅店过生日!我和我的朋友们都吃得非常饱,超开心🥳 锅底挺不错的,食物也很新鲜,饮料超好喝!
Xiaoting Xian . 2023-06-14
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The soup base for the hotpot was delicious (we got tomato and Chungking Spicy). The waiters were very friendly and nothing was too much. The restaurant itself has a great ambience. The beef was of good quality with goos marbling. Comparable to HK standard traditional hotpot. Highly recommend. Spicy is spicy so bare that in mind! 1xSpicy was sufficiently spicy for me.
Hugo Stevenson . 2023-04-05
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Fantastic food, very good service. Our first ever Korean hotpot. It was a fun and very tasty experience. We'll definitely be visiting again!
Lynsey Marsden . 2023-04-03
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Nice people and clean, but very overpriced and burnt every cell in my mouth . Drinks were good
Sade Toye . 2023-03-19
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We ate here on a busy Saturday night at around 8pm but seemed a bit empty. Staff were very friendly and attentive. Ordering is easy on a tablet computer where you pick what you want. Food was tasty and good quality. We had: slow cooked bone soup and X hot soup, hot beef (it was cut quite thick, not so thin it disappeared), sweet potato noodles, hand stretched noodles, dried tofu rolls (very good), chikuwa, and paid for the unlimited sauce bar which there was a great selection. We had a great time! Other reviews say bank transfer only but we paid by card with no issues? The money we paid was well worth the amount of food we got and we both left absolutely stuffed having had a lovely time. I would recommend listening to the staff and only getting the mild hot soup because my partner didn't listen and went for X hot and it was VERY hot.
Rosie Thomas . 2023-02-20
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Lovely place with lovely staff! There was an issue when a charge was added to our bill which shouldn’t have been there and I felt it wasn’t accidental but staff removed it after a conversation. Desire that I definitely recommend.
Lila Darkness . 2023-01-20
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吃过很多次的火锅,味道很不错,比我在英国大部分地方吃过的火锅都要好,食物的质量和服务都非常到位。但有一点需要注意,只能在周一至周四支付现金或银行转账,但在周末可以使用信用卡支付。服务员会在点餐前提醒每一桌客人。总体来说是一家很不错的火锅店
Steve . 2023-01-14
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我感觉渝宗的火锅是约克甚至英国最好吃的火锅,蔬菜和肉都很新鲜,底料也很棒,让我印象最深刻的是有一位个子很高很帅的戴眼镜男服务生,很热情,服务态度很棒。
Yifei Qi . 2023-01-10
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Avoid at all costs! Food was below average in taste and portion, and not to mention ridiculously overpriced (spent £100 and we're still hungry). Charged nearly £10 just for the sauce and £15 for the soup base which is unheard of, usually both of these are complimentary in other hotpot restaurants. If you want Chinese hotpot, try Manchester, Leeds or Newcastle. #daylightrobbery
YH T . 2023-01-08
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Delicious food, good service but forgot the salt. Would recommend.
Emmy Willis . 2022-12-09
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Over priced. Service is good and friendly so both stars are giving to the people who work there. But the food portion is small. Beef cut is way too thin, break down to tiny pieces the second you put into soup to cook it. Ordered one non-alcoholic drink, one strongbow, one type of soup, mostly vegetable and some tofu plus ONE beef dish comes out £78. They don't accept cards. Only cash and bank transfers. Kind of inconvenient.
Nicola Purden . 2022-11-03
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Great food and lovely atmosphere also very friendly staff .
Masoud Ghorbani . 2022-11-02
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It's obvious the target market is Chinese students, but is still great for anyone wanting to experience authentic Chinese hot pot! Even the mild chilli broth is VERY spicy, would reccomend the mushroom broth for first timers. Excellent selection of food and handy tablet for ordering. Expensive.
James Evans . 2022-10-23
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Great experience. Cook your own selection of food in a choice of soup in a hotpot set in the table. The 2 chilli strength broth is incredibly hot so be careful what you order. Nice change for a meal out. Good fun.
Kim Slocombe . 2022-09-25
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Expensive for what you get, left after spending £70 on three of us, food only no drinks and we were still starving. I know that's not a lot really nowadays but value for money was quite poor. It's a nice idea but is essentially a gimmick and not something I would do again. Food tasted good and the experience is something different but I can't say it is something I would repeat.
Wayne Holdsworth . 2022-08-14
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If I could give - ⭐ I will.. So I give 1 star . Food are ridiculously expensive ... The portion is too small for the price... They don't accept card . Only cash ..sound fishy . Back to the food. Not really worth it . I spend £0 for small portion of lamb . Very tin lamb.. Small portion of mushroom, small portion of patchoy and small portion of baby squid. Rip-off too. NOT RECOMMEND.. .
Jane Lee . 2022-08-04
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Very delicate and savoury food in a nice place. The waiters are really helpful.
T B . 2022-07-31
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Very nice experience. Food : good Service : perfect Clean : good
Larry Letto . 2022-07-31
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An enjoyable dining experience, hot pot tables with individual burners available which we found helpful as we were with a party of meat eaters and vegetarians, so could all cook separately. The member of staff serving us was very helpful and knowledge, offering advice regarding the unusual menu.
Jamie Cash . 2022-07-27
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A delicious new dining experience for us. My husband and I had never tried hotpot before: after a jaunt in York Dungeon we came across the place looking for bubble tea, which we also had and thought was delicious. All the staff were very friendly and helpful: Luke in particular guided us through the menu and the practicalities and was very helpful! Would thoroughly recommend.
Alice Ciovina . 2022-07-15
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辣爽!目前在英国吃到的最正宗的重庆火锅!看图感受一下。 Love it so much! will come back again for sure.
QQ Lee . 2022-07-13
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就这家“给力”的火锅店,太下头了,两个人点的不多就是九十几磅,先不说贵不贵,明码标价认了,就是这个菜量实在是不敢恭维,锅底很咸很咸,良心说毛肚还可以,最让人无语的是结账的时候才说不能刷卡,点餐的时候并没有提醒我们不能刷卡,要不然现金或者银行转账或者微信,我想懂得都懂吧!哈哈哈哈要按8.6的汇率结算,真的是恶心到我了。
Jun Ma . 2022-07-05
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very good very friendly l love this place
Houpeng Deng . 2022-06-17
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Authentic hotpot, with fresh ingredients and friendly service, is the most authentic hotpot you can get here.
Shuo Yang . 2022-06-15
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Rude and un unprofessional service. They changed our order to something we did not want and that was more expensive. We also learned only when we got the bill that they only accepted cash (which we obviously did not have on us as non-english and students). In overall, decent food but a dreadful experience.
camille gnaegi . 2022-06-14
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Their hot pot is very special. Although the price is a little expensive, but the taste is good and their service is also great!!!
Chengxuan Wu . 2022-06-14
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Really bad service, they made us change our order for something more expensive and that we didn’t want. Once we got the bill we learned that we had to pay with cash, which we obviously didn’t have on us. The waitresses were rude and unprofessional. In the end we had decent food, but a really bad experience.
Ines Bigeard . 2022-06-14
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Quite Chongqing taste, but quite expensive and small portion of food.
Dei FM . 2022-06-07
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Wow! Yuzong Hotpot launched two new drinks, Lychee fruit tea and Grape cheese fruit tea. I’ve tried both of them, and I love the Lychee one best! They added real lychee fruit inside. It went well with the hotpot. definitely will come again
Wen Yao . 2022-05-20
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One of a kind place. Food is amazing very tasty. High quality produce. Highly recommended you will not be disappointed.
Roobis . 2022-05-07
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Food was great. Easy to order via i pad. Waitresses speak limited English but tried to help. Plenty for vegetarians. Only problem was that they didn't have a high chair for our 2 year old! Made for a very messy experience!
Mehul Shah . 2022-04-15
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Great atmosphere, friendly staff and good food. Definitely worth a visit
Anesu Chindove . 2022-03-30
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Good food but a bit annoying as it only took cash
Lucy Bursford . 2022-03-27
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Average food but very expensive for York, avg 40per person. To give an idea, Coke 250ml is 3.80gbp + svc charge and you can only pay cash/bank transfer which is unheard of. Smart way to avoid tax I suppose.
Haoming Ma . 2022-02-22
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Excellent food, especially the tofu dishes. Loses a star due to the shabby toilets and need to pay by cash or bank transfer
Ray Anderson . 2022-01-28
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Great experience, staff were friendly and helpful. Food was fresh and delicious. This is probably slight above average in price, but well worth it. The experience of cooking in the spicy hotpot was brilliant. We have tried similar dining experiences and this was equally as enjoyable. When they say extra spicy they really mean it!!
G B . 2022-01-08
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On the more expensive side and broths are sadly really bland
Richard Hollamby . 2022-01-05
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Considering you cook your own food and the portion sizes its quite expensive. I don't see where the expense comes from, many of the dishes did not seem difficult to prepare nor were the ingredients costly.
Luke Van Ree . 2021-12-25
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May need more explanation for people who are not familiar with the concept of hotpot - my boyfriend was very confused, and we burnt one of the pots because we didn't know we had to refill the liquid. Very yummy food, and a nice experience, but definitely would be improved with some instructions or something (e.g. how much to order, where the sauce bar is, etc.). I highly recommend the milk tea dessert with all the puddings in, also the glass noodles in the tomato broth, and the iced red tea, and the plum juice too!
Lexi Dyakova . 2021-12-15
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very good hot pot , slightly expensive large variety of food
Arthur . 2021-12-06
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Makes a Chinese meal an experience
Mark Walters . 2021-12-06
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The place looked interesting from outside, so me and my partner decided to go in and try it out. Basically you need to cook your own soop, you choose the ingradients and you need to cook them. The staff was friendly, although it felt that they are new and they don't know everything. The food was good, but if you want extreme hot food this is the perfect place. I saw people in tears, I saw obr person the sweat was dripping from his head that hot was the food. Good place, clean and not too expensive. It was our first time but we definitely will go back next time when we will go to visit York.
Krisztián Csába Bodnár . 2021-12-04
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The foods are ok and just a bit too pricy!
Anna Nguyen . 2021-11-24
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Second time here - this time as a group of 7. Again fantastic food - did the split pot, one side vegetarian and the other side spicy (Level 2…….much easier than the spicier 3 we did last time). All the meat and seafood was super fresh. Great selection of fresh vegetables. Everything was delicious. Tuesday night, so the place was quiet, but lovely owner and staff.
Tahir Sharif . 2021-11-16
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Delicious hot pot, all the ingredients are fresh and tasty. Very nice bubble tea too! We’ll be back.
Evgenia Golubeva . 2021-11-06
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Banging thai food. I love penang and this was a really really good amount of heat. Pad Thai awesome and mixed starter hood an varied. Will order again.
Luiza Robson . 2021-11-01
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I think my order (delivery) must have been when the chef was on a day off as most reviews are good. We ordered thai food and it was to be honest not good at all. I ordered the drunken noodles (spice level 5), it was mild, to the point that my 6 year-old had some. The noodles seemed to be the Chinese lucky boat noodles, which you would not expect with drunken noodles. We had another main and it was so-so and not impressive to the point I cannot remember the name. 1 star. Mommy Thai is around the corner and is far better.
Mark Cundall . 2021-10-15
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Amazing food. Pleasant staff, spotless restaurant. Easily the best Thai Food I've ever had.
Chris G . 2021-10-09
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锅底很正宗,味道不错,服务也很好。单份菜的份量有点小,所以稍微有点小贵。
Will Yang . 2021-10-02
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Delicious broth and fresh ingredients. Great find!
Sarah Cullen . 2021-09-04
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What an experience from such a fine institution! If you are in the neighbourhood for an authentic Chinese hotpot plus ingredients, then look no further than Yuzong Chungking Hotpot. Pro user tip: wear a white shirt at your peril lest you be covered in the glory of the hotpot splatters.
Murray Meissner . 2021-08-30
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Well worth a visit over and over again
Daz Williamson . 2021-08-29
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Delicious food and great service. They were always happy to help. Its a bit of a struggle for beginners so I would suggest going with someone who has been before :)
David Michie . 2021-08-15
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Fantastic food it's good to try it.
Maria Dowling . 2021-07-28
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Lovely food and great service.. Can't ask for more 5 stars
Andrew Cawthorne . 2021-07-16
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Couldn't recommend more, everything was spot on. Will definitely go again.
Kai Kershaw . 2021-06-23
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Absolutely amazing, didn't have some bits but got great service to find other options, would definitely come back!
jessika kite . 2021-06-21
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Amazing food and service! Highly recommended!
Federico . 2021-06-20
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今天尝了一下味道。味道好的甩纽卡的火锅店两条街。来约克千万别错过。
xiaodong wang . 2021-06-12
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Amazing place, very tasty and lots of choice to choose from. Spicy hot pot was delicious and very flavourful. The beef and lamb marble rolls are wonderfully cut and presented. Staff very helpful and friendly :) Would definitely recommend!
Connor Debenham . 2021-05-18
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The food and staff here are amazing!! Would definitely recommend
A G . 2020-12-19
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Great staff, great food it's so good !! 😁❤️
Anna Graves . 2020-12-19
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Honestly the best hotpot in the UK
Agzuhdhd Andicycidjs . 2020-12-19
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Great staff! Great food! All perfectt
Leon Enwright . 2020-12-19
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A lovely place for the whole family. Plenty of variation not to mention the very kind and helpful staff
James Haw . 2020-12-13
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Had a quality time, everything was great, would definitely go again
ali gething . 2020-12-13
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I’ll start off with saying the service was great, but the food was sadly one of the worst meals i’ve ever had, the pork had an acid after tone which is still stinging my mouth and the hotpot was so underwhelming not what expected, they recommended us it and we didn’t really know to expect, the tomato side was just cheap and awful and the spicy was just burning and not nice at all. Nothing was flavourful and just a really bad experience couldn’t wait to get out. If you want a chinese don’t go here, completely different and not in a good way.
Erin Rivers . 2020-10-11
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Brilliant wait staff, great food just wish I had the recipe for their tea it was amazing!! Definitely going back
joel Armstrong . 2020-10-03
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Staff were amazing and the food was gorgeous definitely going again!
Jamie Hindson . 2020-10-03
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To be honest, the meal is not good. Firstly, the hot pot soup may be the most important role of the whole meal. It performs bad. Secondly, the meal is too small size. After complaint to the mangers, they have adjusted. I do not know why it can still operate as normal with no progress of tastes or food itself. Please do not ignore these facts because it is the only Hot Pot restaurant in York.
Nander Liu . 2020-03-11
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Nice place for a group meal, very good range of veggie options and polite, friendly staff
Dominika . 2020-03-05
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The meal isn’t good. Especially the fired egg rice. Without Salt. Service is poor! We ordered hot water and let us wait for more than 15 minutes. We can’t pay card here. Only cash! Poor service! Poor food!
chen Tom . 2020-02-27
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This is the most terrible meal that I traveled in UK. I have diarrhea and stomach pain after the hot pot. That is quit grossing at all. Totally rubbish food, unfriendly service and expensive price restaurant. Not recommended have a meal in there. I go to there before review on google comment, someone said is good I suppose these review are not real and too fake. Very disappointed.
Yoyo L . 2020-02-27
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Excellent place for meal for 2, staff extremely helpful and very attentive. Couldn't have asked for a better first time experience at a restaurant. Hats off to the chefs in the back to who where more than helpful with my allergy requirements. 10/10 will definitely return
Connor Graham . 2020-02-21
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A truly authentic Szechuan experience. The spicy was mala and the service was friendly and inviting.
Justin McMillan . 2020-01-05
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Very good restaurant with very traditional Chinese atmosphere and people are nice there.
Liao Zi . 2019-11-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1793 Opinions
Me and my mum came on GCSE results day to celebrate my results. Expectantly the restaurant was very busy so we decided to book ahead for 1pm. We went to see if we could get in any time sooner as we were quite hungry. Despite the rush of customers, the staff were very kind and welcoming and made sure our table would be ready for us sooner than 1pm. We went in at 12:20 and got seated within 15 minutes even though it was very busy and other customers were waiting too. The blond man that was running front of house was very pleasant, kind and welcoming and consistently assured us that our table would be ready soon. We sat upstairs and ordered our food from the till and due to results day they were doing a free starter or a free ¼ chicken. Our starters came within minutes of us ordering and our mains came around 10 minutes afterwards. The staff upstairs and downstairs seemed to have everything under control even in a very busy situation and the food was delicious and quickly served. Thanks for a lovely meal and we will be returning soon!
1451 Opinions
Good choice on the menu and plenty of gluten free options for my wife very friendly and efficient staff and good prices we,l definitely be going back
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I had the absolute worst experience at Masala Craft. We were really excited to try the food here, but the staff’s behavior was shockingly unethical and rude. From the moment we arrived, the employees seemed completely disinterested in serving us. To make matters worse, the manager was openly shouting at the staff, telling them to prioritize emptying tables even when we only ordered tea. It was uncomfortable to witness and seemed like a toxic work environment for the employees. There was no sense of courtesy towards customers. It felt like we were an inconvenience rather than guests. No matter how good the food might be, if you can’t treat customers with respect, you won’t retain them. This experience left a bad taste in my mouth, and I would strongly advise anyone in York to avoid this place. Hands down the worst dining experience I’ve ever had in England!