Nando's York - City Centre in York

Me and my mum came on GCSE results day to celebrate my results. Expectantly the restaurant was very busy so we decided to book ahead for 1pm. We went to see if we could get in any time sooner as we were quite hungry. Despite the rush of customers, the staff were very kind and welcoming and made sure our table would be ready for us sooner than 1pm. We went in at 12:20 and got seated within 15 minutes even though it was very busy and other customers were waiting too. The blond man that was running front of house was very pleasant, kind and welcoming and consistently assured us that our table would be ready soon. We sat upstairs and ordered our food from the till and due to results day they were doing a free starter or a free ¼ chicken. Our starters came within minutes of us ordering and our mains came around 10 minutes afterwards. The staff upstairs and downstairs seemed to have everything under control even in a very busy situation and the food was delicious and quickly served. Thanks for a lovely meal and we will be returning soon!

Can't go wrong with Nandos!! This is the best spot for me as a vegetarian, I haven't found any other place that can compete with their chickpea burger. The best burger and dining experience in UK

Extremely hot in the restaurant

No salad no vegetables and rude staff. Never again, ruined the evening and no apology!

Cozy place in the city center of York. We had a chicken liver and it was delicious. Also Broccoli always perfectly cooked in Nando’s. Enjoyed.

Super Service. You should plan on waiting for a table, but it's worth it! Very tasty food. Something other than fish and chips. The sauces are super delicious. Great atmosphere

Tasty food, good and quick service, nice vibes. I regularly eat at this Nandos and am a fan

Place is nice enough but don't bother coming if you're planning on eating anything as everything is out of stock every time we come

By far the worst Nandos I have had. Chips were just about warm, and the butterfly chicken was way over cooked and very dry.

Had lunch with my teen yesterday as he raved about Nandos. Absolutely appalling! Half the menu was unavailable due too there fridge broken. ( I understood this) no discount offered! I ordered. ( I actually didn't want too stay but my teen insisted) Garlic bread burnt too a sinder. I took it back! Replaced Garlic bread undercooked. Butter Fly Chicken as dry as a chicken left too bake in the sun. Chip's average! Corn on the cob as hard as rock's! Tables sticky, Toilets filthy and had too ask for forks as only knifes available. Condiments so watered-down and full of spice. A complete waste of £33...Staff hanging around the desk downstairs! One guy employee adding ice to his Corona Tropical Can he had in his hand. I did want too upset my teen as we rarely spend time together. But I have visited a great many Nandos over the years. Bluewater and Leeds among some. But York Nandos are appalling!!!!... Food appalling!...You are so lucky I kept quiet due too not spoiling my teens day. I was fuming!!!....

Just love the great tasting grilled chicken marinated with hot peri peri sauce.

Food was as expected from nandos. The service was great. Polite and Friendly staff.

Probably the best Nando's chicken wings I've ever eaten, and my partner agreed! Would highly recommend the share platter for two. The decor is great and the staff are really friendly. 10/10

We came for our first visit today. I am sorry to say it will also be our last. Two of our party were very disappointed when their chips were barely warm. I can't believe the price I paid for my butterfly chicken, I could have bought a full chicken!!! At almost £70, it was not an enjoyable experience. Sorry Nandos I can't see what all the fuss is about.

Had an amazing lunch with a friend the service was great and ambiance was nice 😊

Nando's is an absolute vibe, amazing atmosphere and customisablity of your food's spice level is a nice touch. As a chicken lover, I must reccomend.

1st time in a Nando's, very impressed. Once I found my way around the menu.

Loved the food but service seemed a bit random - I went to collect and staff members were just passing by without anyone asking me what I wanted 😂 A bit awkward I'll say!

On arrival, told it would be a 25 minute wait. Allowed up bang on that amount of time, only to find at least 5 free and clean tables upstairs. Not sure why we had to wait, let alone so long. Meal then took nearly half an hour to arrive. A long time for fast food - which added up to nearly an hour until we ate from entry. The seats were next to a vent blowing cold air. As it was 15 degrees outside we both had to wear coats. There was an extremely perfunctory check on whether we were satisfied with the food at one point- box ticked. 2 stars are for my daughter's company and the food- which, while overpriced, was at least tasty. I will not be returning. A massive disappointment.

Diet Coke machine ran out. Took 10 mins to get sorted. Refunded me for beer in cash which I don’t want for only beer they didn’t have in stock. Dirty toilets. Go somewhere else

manger is a great guy! he has a gordie accent and buzz cut very welcoming! good on you mate :)

Nice inside, food came quick and staff were lovely! Probably one of the better Nandos in the UK

Fantastic customer service - ordered a complicated group order and the manager was so helpful and accommodating - thank you so much Nandos!

Food is good as always in Nandos, but service is extremely nice and helpful.

It's seems after some recent bad reviews about the service that the staff are trying very hard to rectify that. Ethan's efforts in helping me make the most of the reward system was extremely helpful and more importantly saved me some money! Food was fine, service was excellent. Staff checked on the meals, and smiled, which is better than many Nandos I've been to before. Very good.

The staff are very cute, the service is good, but the food tastes average. You can eat it. The food portion is big 👍🏻🌟

Disappointing. Host was friendly but looked all over the place, running around. Rest of the night was poor. Food was very late, came about an hour after we ordered it. Got a little diddy apology from the waitress but not sincere, really. Fair enough, I suppose, wasn't her fault. Food was fine. Had better from Nando's, though. Toilets also stank, and two people got a huge table all to themselves while we had to sit on a two-seater. No farewell or goodbye when leaving, won't be going back.

Always expect to wait 45mins for a table at a weekend

Nice place bit close to the toilets

You go to chain restaurants because generally you expect a basic level of service. This is by far the worst service I've ever had in a Nandos. They got my order wrong three times and kept checking my receipt as if I was in the wrong. Waited for a ridiculously long time and it wasn't even packed. Lots of staff standing around doing nothing except gossiping including about customers such as myself, when my food eventually came it was cold. Terrible. The place itself is extremely cramped too and tatty inside. One of the worst I've ever been to.

We went on a Sunday and we visit here every time we go to York. Food was amazing . Staff were lovely and even thought it was busy there was only a short wait. Especially for around 2pm ish.

Amazing food, and for some reason some times we get free brownies which is great. I can’t get enough of the extra hot sauce haha

Nice cosy atmosphere friendly staff

The food was not very nice because there were lots of bread crumbs on my chips and macaroni cheese

WHAT AN INCREDIBLE NIGHT! The food was amazing and the service was unforgettable. I licked the plate clean! Ethan was extremely great and catered to my every need! I even got some food to go so I could share some peri peri chicken with my american bully melissa.

A 15 min wait for a Saturday night Staff were really good Food was hot and tasty A nice dinner

The chicken wing were delicious with peri tamer

Food was served lukewarm, especially the chips which looked liked they'd been standing around for ages. We were very disappointed. No member of staff came to ask if everything was okay as they usually do in other Nandos branches. When I finally got to speak to a staff member only when she came to clear the next table, I said the chips were awful and lukewarm, the rice and chicken were slightly warmer but nowhere near hot, she said she could offer me a portion of chips to take away, and blamed problems with the till for why no-one had been to the tables. I declined this poor offer and we left, but won't be back.

Food ok I guess. Toilet facilities terrible! Got wet when roof leaked above the table and had to be moved.

Здесь только куриное мясо,но приготовленное прекрасно! Несколько напитков и салатов, будьте внимательны к меню. Это место пользуется спросом! Приветливый персонал. Заказывать удобно через приложение после того как Вам показали Ваш столик. Столовые приборы не достаточно чистые. В целом не плохо, стоит попробовать.

Really good Nandos experience. 2 minute wait for a table at lunchtime midweek. They don't seem to be too rushed at lunch which is nice. Excellent service and good food. Everything came out hot and delicious. Bathrooms were clean, and the entire restaurant was too. Would happily return.

The location is easy to find. The food is delicious and fresh. The price is reasonable. The ambience is calm.

Service rapide et accueil chaleureux. Toutefois, beaucoup de choses manquaient à la carte, ce qui est un peu dommage et il faisait relativement froid dans le restaurant.

Chris (I believe he was the manager) served us and his service was second to none. It was my birthday meal and he couldn’t have done enough for us. Fantastic service.

Amazing food in an amazing city!!!

The restaurant was clean and the atmosphere was great. The service was pretty slow. We ordered online as there seemed to only be one member of staff running the food and one sporadically on the till. We had to get our own glasses in the end and one woman was waiting 10 minutes at the counter to be served.

Nando's, has always been fast food in a restaurant setting, now it's an order at the table situation, the rest of the service seems to have evaporated. No glasses, or any recognisable service help. Food, one chicken good, other meh. chips undercooked. Decor nice and smart and welcome at the front desk warm.

Fab had fun chicken was beautiful as always. We had a one year old baby with us, and the service was good.

Visited before & well worth a visit.

Very nice food and service as always!

One of the best Nando’s I have been to Good food and friendly staff!

Great experience. Devine food! Highly recommend. X

I popped in here quite late on a Friday night at about 10.15 p.m., and they served me, bless them. The food was excellent, and just what I needed, after a couple of beers. Highly recommended, as always. And it was lovely and warm in there, especially when it was absolutely freezing 🥶 outside. The spicy food warmed me up too, lol.

Always like the food, however at this particular restaurant just as the meal arrived the heating by the side of us turned to blowing cold air which cooled our food and we ended up eating with our coats on. Couldn't move tables as they were set up for a party. Annoying it was as if they wanted to get rid of us. Giving 4 stars just for the food

The worst Nandos I've ever visited, cold restaurant cold plates and over cooked chicken and warmed up chips.

Food was lukewarm and portion sizes were vastly different between me and my friend despite both ordering the same thing. Also, ordered Peri-salted chips but received the non salted version.

Great place love Nandos and the staff are friendly but it's pretty much a meme at this point. Sorry we aren't open yet come back later. Sorry something went wrong come back later.

Best atmosphere for a nice meal in between shopping. This Nandos is very different building has old architecture doors and windows. Staff were super attentive, approachable and helpful. Lots of seating available so great for groups and families too.

Super nice staff, really friendly and helpful. Food was lovely, didn't have to wait long. Our little man tried his first Nandos and loved it 🤣

Only ever had minor issues, like a wing missing, and they’ve been resolved quickly. A good nandos.

Haven't had a Nando's for years. Never disappointed.

meal was tasty, servers were very nice, no complaints at all from me. used a voucher and it worked fine. food didn’t take long to arrive and was delicious.

Friendly, helpful staff. Nice food. Quick service.

Natalie was so kind and helpful. Great staff!

Overhyped and overpriced. Friendly staff, food is alright.

Food good as always & nice to be able to watch the world go by upstairs..queued but expected that on a Sunday lunchtime

First visit, & certainly not the last. It's a cozy building with a lovely cozy atmosphere, the food was perfectly cooked and tasty, but what really makes this place sparkle are the staff, very pleasant, very helpful, great service, can't ask for better.

Lovely food enjoyed in a lovely atmosphere

The food was lovely, as always. Gutted that they were out of macho peas.

What an amazing place to dine! It's just mwah 😘 💕

座位很多，飲料喝到飽，適合家族聚餐，另可針對自己的口味選擇辣度的沾醬，若嫌英國物價太貴，可作為晚上用餐地點選擇

It's Nando's! Purchase a bottle of sauce and take it home!

This one is Not halal, unfortunately

The food was ok but expensive for what it is. Can't fault the service. We had a chicken sharer.

As you would expect. Typical nandos. Good chicken

They have chosen to close there restaurant over one of the busiest periods

Wonderful staff, very kind and accommodating about my allergies. Clean and relaxing.

We were sat upstairs. It was very quiet. There were a few other customers, but not much of an atmosphere. The hygiene in both the male and female toilets were very poor. In both rooms, one cubicle was out of order. In the working cubicle, the toilets were not clean, the toilet seat was broken, and there was no soap in the dispenser.

Over priced and didn't seem as nice as what I remember from other nandos. The waitress was very nice and helpful though

Usual fare... major issue is that toilets for men had 2 cubicals... one was out of order and other occupied forever... several people queuing... advised staff that not good but staff too busy serving. Had to leave.

Great service great food good location

Can't go wrong with Nandos, quick service and good food everytime x

Very good restaurant... Nice ambience... liked it

Nice quiet place food was OK for the price

It was lovely staff very welcoming

Had to wait ages for a table. I think the staff were new and still training but they were very friendly and accommodating

Lovely service and staff and good atmosphere

One of the best Nando’s I have eaten in took my family for dinner clean tidy great service beautiful cooked food. gave us a quiet table in the corner as we have a autistic child that prefers quiet areas and we also ran out of juice for are child which is not on the menu but they had juice for the staff which they gave us some for my child as he is very fussy about what he drinks and eats which and the staff went above and beyond for staff service especially when maybe that probably against company policy to do it and my son made quite a mess around the table but again the staff was absolutely fantastic told not to worry he’s ok overall we eaten in many Nando’s around the country but this one is the best one by far 5 stars all round

Short waiting times, good food!

Had an amazing time dining at Nandos the other day. Maya was incredible and couldn’t do more for us, they are a credit to the company. Excellent service from them, will be returning :)

Same great nandos. Only reason I gave it a 3 star is due to the fact they had run out of 2 of the sides I wanted, other than that can't complain

Food and service was great but toilets were not that clean

Although one of our meals didn't come and I had to find out where it was, overall it was a great experience. We love visiting Nandos everytime we are in the UK.

Lovely staff, food on point as always.

Food was good. Toilets could have done with a clean!

Always nice to have a good dinner when we are visiting the 🇬🇧.

Good food good service and ambience was good for family dinner

Ordered food, went to get cutlery and there was no forks, took a seat and asked the waitress for 2 forks when she dropped our drink off. Food arrived and still no forks, asked the waitress again who said they were in the dishwasher. Sat with food and no forks for over 5 minutes. Another member opened a draw underneath the cutlery station and filled up the fork holder. I got up grabbed us forks after being sat not eating half our meal for the best part of 10 minutes. No acknowledgement from waitress about this at all. Food was good hence it not being a 1 star. Waitress was just sauntering around the whole time we had ask for forks and not getting them. Unimpressed.

Amazing service from our server, Matthew. Food was really good and customer service was great.

Excellent food, friendly staff. Atmosphere definitely not that great.