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3.6

Based on 171 opinions finded in 2 websites

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Nº 407 in 545 in Cheltenham

Nº 9 of 15 Chinese in Cheltenham

CUSTOMERS TALK ABOUT DISHES WITH..chickenlady

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honest to god best food i ever ordered. give gav he a well done he deserves it

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Noah Bickerdike . 2024-11-07

MORE AT Google

Super tasty Chinese takeaway, my favourite in Cheltenham. A little pricey for the usuals chips, rice etc but always enjoyable.

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Trevor Mitchell . 2024-11-02

MORE AT Google

I've been coming to this takeaway for pretty much 50 years, excellent food!

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Bernard Sheppard . 2024-10-03

MORE AT Google

Veeeery nice, lamb dishes are top quality!

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Mark Timms . 2024-09-24

MORE AT Google

Great food, nice and hot, quick delivery

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John Griffiths . 2024-09-15

MORE AT Google

All round excellent. Delicious food, great friendly service, 5 star always. Highly recommend!

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Greg Graham . 2024-09-15

MORE AT Google

Me and my family went to order some food and the lady at the desk was super friendly and very helpful in helping us decide what to get! Amazing food and service!

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R Hayer . 2024-09-02

MORE AT Google

We have used this takeaway many times over the years and always enjoyed the food but tonight the meal was not good not sure what has gone wrong !

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Vacationer824239 . 2024-06-15

MORE AT TripAdvisor

Great food, great prices and great staff

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Lorraine Thorndale . 2024-05-18

MORE AT Google

Visit and try chowmen. U was there last Thursday and ordered after 10.30pm . The service was excellent and the food was delicious. I am planning to visit tomorrow so I can freeze them in my freezer. Y brother lives in the area, and it is the best one in cheltenham

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QwertyUiopasfg . 2024-04-13

MORE AT TripAdvisor

Complete utter shambles !! Ordered was told 45 mins , that was fine however upon unpacking many items was missing, rang up to ask for it to be delivered , the lady says no we will deduct of ur next order !! I say no I would like it as I have half an order and then the woman then starts shouting and swearing down the phone !!! Avoid - always seems to b missing items , happening a lot, and not fair if ur a family or don’t drive .

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RhiannonCruze . 2024-04-03

MORE AT TripAdvisor

Consistently good quality and delicious food without mistakes that’s ready super quick. Large portions and always fresh.

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Eddie Tartaglia . 2024-02-29

MORE AT Google

Excellent, speedy delivery, food piping hot and very nice.

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deborah wadley . 2024-01-08

MORE AT Google

All very good, and even open on a Monday, which seems to be a rarity in 'Nam.

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Phil Magovern . 2023-12-13

MORE AT Google

OK sort of meal, not much taste though. Do not accept card payments

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Keith Pittaway . 2023-11-16

MORE AT Google

Unfortunately, it's not as good as it used to be, especially the salt n pepper chips. Positives: generous portions.

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DJ S . 2023-11-12

MORE AT Google

We tried this place and we're delightfully surprised. We picked up the food within 15 minutes of ordering. The food was very tasty and portions were huge. Well worth the money.

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junkybabes . 2023-09-06

MORE AT Google

Definitely worth an order, glad they are back open food has always been really good, delivery staff are always happy and friendly, well done keep up the good work 👏

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lincoln smith . 2023-08-27

MORE AT Google

All of Yuen Wah House meals are very tasty always piping hot and the service is excellent.

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Steve Peters . 2023-06-22

MORE AT Google

Awful food not sure if changed hands but seriously bad...

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Tracie Jacques . 2023-02-23

MORE AT Google

Katie the delivery lady is so lovely and really quick.

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Jessica-may Fox . 2022-11-01

MORE AT Google

The Food is amazing infact fantastic, but sadly the last 3 meals we have had, sadly me and family have had bad food poisoning, such a shame as staff great, food always delivered hot can't fault. But sadly will not be ordering again.😔

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Tracey Toase . 2022-10-23

MORE AT Google

Always yummy, good food. Staff are wonderful and polite, always making sure the food is hot and ready as soon as possible.

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demi-leigh kelly . 2022-09-12

MORE AT Google

I have been using this Chinese for years and have loved it but unfortunately I had a meal from there over the jubilee weekend and my whole family got food poisoning. So disappointing and unfortunately I can't bring myself to order from them again. I really hope they find the source of the problem and get it sorted.

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Clair Drew . 2022-07-06

MORE AT Google

Food was lovely. All piping hot and did not disappoint. Would highly recommend. Only issue was I asked for no pork it a dish and it came with pork. No biggie.

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donna w . 2022-04-25

MORE AT TripAdvisor

Really is the best Chinese food in taste but I have couple times now had severe diarreah. So guessing it’s food poisoning such a shame because it does taste good

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kim hay . 2022-03-26

MORE AT Google

Friendly staff. Food best Chinese ive had for a long time.

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Beverley Brown . 2022-02-10

MORE AT Google

Great food. Really tasty. It's my new regular takeaway

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B Garder . 2022-01-11

MORE AT Google

I've ordered from this place loads of times but the last 2 times I've had food poisoning from there so I would not recommend anymore. Used to be good but sadly it's gone downhill.

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Ryan Smithers . 2021-11-19

MORE AT Google

Always great food a service. Thank you!

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David Mulcahy . 2021-09-13

MORE AT Google

A real shame. This used to be a great local takeaway however the last few visits have been awful. Previously collected an order and got home to the wrong order, when I called and said they had gotten it wrong they said that I had to take it back. Unfortunately by this point my children were tucking into their items (which were correct) so I said I couldn't. Was told I had to as if I had someone elses order they would need to get it to them..... Tonight called and asked for my usual items to be made gluten free and told they can't, so asked which items I could order gluten free to be told none. Now I am slightly worried about the gluten free dishes I have had from here in the past.....

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Annabelle W . 2021-09-03

MORE AT TripAdvisor

Lovely Chinese take away, one of the best I've had

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Debbie Rudge . 2021-08-31

MORE AT Google

Awful food. Cold on delivery. Very invert priced. I wouldn't fess it tho my dog at all under ANY CIRCUMSTANCES

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99seanugff . 2021-07-03

MORE AT TripAdvisor

Having phoned Yuen Wah to place an order and then realising I had ordered to collect not have home delivery, I called back to change the collection to delivery. The woman on the phone said I needed to up my order to over £10 which I was happy to do adding two cans of soft drinks. The woman at the other end just out of nowhere told me to F..k off and put the phone down . Appalling behaviour! We have used this takeaway for several years now and won’t be again.

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Medcraffhols . 2021-06-23

MORE AT TripAdvisor

Haven't ever eaten from this takeaway before but after reading the rather mixed reviews we decided to give it a try. We phoned and the order was ready in 10-20 minutes. The food was cheap and the portions were a good size. Everything tasted great and was still very warm after a 15min walk outside in cold weather. Man on the phone was very helpful and the whole call for the order was completed in less than 2mins. Will be ordering again for sure.

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Shannon 1121 . 2021-03-29

MORE AT Google

food quality just isn't consistent. First time ordering was good, second time wasn't sure if it was food poisoning so we ordered again this time and another person has got what looks like food poisoning. Everything overcooked and chewy, duck in the chicken chow mein, just all off and weird.

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Maisy Ann . 2021-02-27

MORE AT Google

Genuinely shocked by some of the reviews as I couldn't say a thing wrong about the place it's great never had an issue with any of my orders

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Tommy Hopton . 2021-02-11

MORE AT Google

Ordered new years eve at 19 05, was told collection was 1 hour 10 minutes, and delivery was 2 hours 10 minutes. We chose collection and arrived at 20 15, which the food was not ready. A customer was in there being told another 5 minutes when he'd ordered at 18 55. He said he'd be back in 15 minutes as he didn't believe it would actually be 5. 20 minutes later that customer came back and had to wait another 10 minutes for his food. I didn't leave until 21 20 with my food, which wasn't even worth the wait, the chicken was undercooked, the only nice part was the fries. I understand the night was obviously going to be busy but this should have been prepared for and limted the numbers of orders as they took orders from walk in telling them it would be 1 hour.

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Katie Rees . 2021-01-06

MORE AT Google

Absolutely disappointed Food burnt and cold after waiting 1.5 hours Phoned up to complain they offered a replacement when I order again Never again order from there

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Dean Smith . 2020-12-24

MORE AT Google

Ordered, waited 45 mins , no problem, hubby tucking into it and found clump of hair

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Sharon Powell . 2020-12-22

MORE AT Google

Very epic here. I am a child and the food is very nice. (Photo is not actually their food)

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SamWell . 2020-10-27

MORE AT Google

Used to be are go to takeaway, not anymore two hours for delivery and I live a mile away,

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Jeff Godsell . 2020-10-24

MORE AT Google

Poor and rude service with fat delivery driver spread all over counter talking on phone with no mouth covering

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Ian Holder . 2020-09-04

MORE AT Google

Food is very good, sometimes you may wait a few minutes for your order.

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Philip Green . 2020-08-28

MORE AT Google

I've eaten this and a day after I've had stomach pain and , went for a number 2 💩and noticed that there Is blood not too sure if the food has been contaminated, I've looked up this problem and its come back saying that it could be food poison or stomach bug it better not be anything serious 😒

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Leighton Atkinson . 2020-07-29

MORE AT Google

Delicious, hot, quick and reasonably priced. Everything you'd wish for in a takeaway.

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Martin Pritchard . 2020-07-08

MORE AT Google

If I could give zero stars I would. Waited 1 and half hours - to be fair they said it would be that length of time. They brought the wrong good with half of the order missing. Then told me it was my fault. What food they did bring was disgusting, cold congealed greasy mess of unknown origin. I

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Kate O . 2020-05-23

MORE AT TripAdvisor

The best Chinese around, would be brilliant if they accepted bank cards x

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Fiona stretton . 2020-04-09

MORE AT Google

I have yet to have a bad meal here. The food is always well cooked and hot. The service is fast and delivered with a smile, with an extensive menu of different areas of China represented.

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John H . 2020-04-08

MORE AT TripAdvisor

Hot tastey food ready in minutes! Excellent!

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Ian A . 2020-01-31

MORE AT Google

Great Chinese, don't take card though, which is annoying

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Scott Winter . 2020-01-07

MORE AT Google

we had over a 2 hour wait when they originally said 30 mins. No communication from them when i asked how long it would be and whether I could have a refund. They seem to have no system for tracking orders. Food itself was tasty. But the service is sadly appalling.

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Pallando1 . 2019-10-12

MORE AT TripAdvisor

Lovely Chinese & ( a bonus ) it was delivered :)

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Mary Kelly-Fairclough . 2019-09-21

MORE AT Google

i have popped in for many a meal. I find even on a busy night orders are taken in order and dispatched in good time. Delivery service not always available or have long waiting times. The take away itself is friendly and comfortable. The food is gorgeous and i will continue to frequent.

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cheljay . 2019-09-15

MORE AT TripAdvisor

Food is tasteless, chewy and greasy..This place has definitely gone down hill. TERRIBLE!!!

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Darren Jenkins . 2019-08-28

MORE AT Google

Good food, good service, well priced

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WH05 KMM . 2019-08-17

MORE AT Google

Good food, well priced and fast service.

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Kate Knight . 2019-07-08

MORE AT Google

On placing our order we were told delivery would be an hour. After an hour and a quarter we rang to see where our delivery was and were told it was on it's way. After an hour and a half it still hadn't arrived so we rang again, the lady apologised and saud it should be with us in 10 minutes and as a good will gesture we could have a free dish next time we ordered. The food was really nice but the delay was not acceptable. We decided to give the restaurant another chance as the food was lively, we mentioned that there had been a delay last time and the lady had offered us a free dish next time we ordered. The lady would not accept that this offer had been made and dismissed the offer. Not good customer service. 😕😕

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Crestema . 2019-05-24

MORE AT TripAdvisor

Been just once but based on that experience I will be going back. Food was very good and decent portions. Only negative is they don’t take cards which is a bit poor these days.

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d92qyh . 2019-05-07

MORE AT TripAdvisor

The food is very well priced. Staff are great, menu has a lot of choices. The food is always excellent and they will deliver. You need to be patient at the weekend as they are extremely busy. The only negative is that they don't take card payments.

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mikepS6883IF . 2019-05-07

MORE AT TripAdvisor

After waiting over 30 mins I asked the young lad behind the counter. He hadn't even completed our order, so the kitchen hadn't even started our order. 15 minutes later we got our food. I had ordered beef chow mein. It was the worst I have ever tasted. It was dry plain noodles covered in grease and a tiny bit of beef. I rang the takeaway back with my feedback and they tried to fob me off. Service was shocking and the food even worse. Will never go there again!

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gemhay82 . 2019-04-26

MORE AT TripAdvisor

Friendly professional staff, fast food, and delicious for the cheap prices

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Mike Tuffin . 2019-03-13

MORE AT Google

Very good quality food and service!😊

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Steve Caster . 2019-02-10

MORE AT Google

Meal standards vary, obviously depending on chefs, had bad experience with chicken curry making me ill, wouldn't buy from here again

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Jan Woodward . 2019-01-14

MORE AT Google

we used to come here when we lived locally. so pleased to return after 3 years. it was very busy from opening as it's nye and was pleased how quick we received our order. the food tasted delicious and good value for money. the way the phone was constantly ringing shows how popular this takeaway is.

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estatescbh . 2018-12-31

MORE AT TripAdvisor

The food here is amazing, always tastes really fresh and is always piping hot. The staff are lovely and welcoming, even when they are really busy they greet you with a smile and the food is always ready very quickly.

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Aaron_Bl83 . 2018-11-06

MORE AT TripAdvisor

Been going to this place for over 20 years it’s great if not better as time goes by lovely food clean welcoming well mannered family run Chinese highly recommended ❤️

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dionnes42 . 2018-10-05

MORE AT TripAdvisor

We ordered a takeaway at 7.15pm and the food arrived around 8:40pm. We were not told at the point of ordering there would be a delay, and when I asked for a discount the owner told me no and then mid me complaining hung the phone up on me !!

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jonaC6283CF . 2018-09-08

MORE AT TripAdvisor

We ordered a takeaway at 7.15pm and the food arrived around 8:40pm. We were not told at the point of ordering there would be a delay, and when I asked for a discount the owner told me no and then mid me complaining hung the phone up on me !!

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Jon . 2018-09-08

MORE AT Google

Good food, not too expensive, friendly staff

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Jamie Ford . 2018-09-06

MORE AT Google

Food always really good. Place could do with a bit of a refresh but well worth a visit

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A O (A) . 2018-05-25

MORE AT Google

Amazing food. The best chinese ever 5 5

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Tudor Beuca . 2018-03-22

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Caught a delivery driver urinating behind a neighbors car 2 times now after dropping their food off!! Disgusting!!!! Called the company and they couldn't care less!! Vile... grown man urinating in a street... then handling your food!!!

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martyn fitzsimmons . 2018-02-14

MORE AT Google

Great food quality ingredients cooked to perfection, and best Chinese food I have ever tasted

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Alec Johnson . 2018-02-05

MORE AT Google

So last night we ordered a meal from our usual Chinese at 18:25, we were told an hour and a half for delivery, standard for a Saturday night. After 2 hours we called up as still no meal to be told it would be sent out with the next driver. Obviously not happy about this we were offered discount off our order, a whole £2.30! (The delivery fee is £1.50). Mum explained this wasn't acceptable so we then were offered one free meal with our next order. The owner on the phone kept going on about how I normally collect the order and it's a lot quicker (wish I could have done but right now I'm bed bound!) The delivery driver called us 5 minutes later to say he was leaving and to check how much we were paying as he was told the full amount to be collected not minus the £2.30 and that he would be with us in 10-15 minutes. 30 minutes later he arrived, knocked on the door and handed the meal over all whilst speaking to someone on his phone not even acknowledging us. No apology from anyone. To top it all off the whole meal was cold! Safe to say not happy customers.

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jodieleigh93 . 2018-01-21

MORE AT TripAdvisor

Always tastes amazing and not greasy at all...defo recommend...and all delivered to your door

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Clare Turville . 2018-01-17

MORE AT Google

Friendly service and consistently good food. I especially enjoy the Singapore Chow Mein and the onion rings are home made and the best I've ever tasted.

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R W . 2017-12-28

MORE AT Google

got all the way home and realised they had gave me the wrong order,which they delivered the right 1 promptly

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jan hoopee . 2017-12-24

MORE AT Google

I order from there monthly and i love everything i order esspecialy the chip however i do not like the chicken curry very much

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Louis . 2017-11-11

MORE AT Google

We found this place after trying several following the closure of the takeaway we had been to for years. Good size portions, well cooked. And our children are fussy!

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35emmaa . 2017-11-06

MORE AT TripAdvisor

I think Yuen Wah House is the best Chinese in the area. If you're mourning the loss of the Mini Roundabout Chinese, look no further.

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CzWhux . 2017-10-20

MORE AT TripAdvisor

First time eating here, was very delicious. Really impressed, shall be returning for more! 😁😋

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HarshawnG . 2017-09-21

MORE AT Google

I have been here on many occasions and tried several different dishes, all of which have been lovely. My favourite, however, is the Singapore Chow Mein. A bargain price for a lovely hot tray of noodles, beansprouts, meat and vegetable with lots of chilli. It's gorgeous and filling too. I must also comment on the friendly and polite service. Well done and thanks.

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Mr R . 2017-09-06

MORE AT TripAdvisor

Fantastic service quick delivery first time ordering from here, food is fresh and tasty. Would definitely order from here again.

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gemma pawsey . 2017-08-30

MORE AT Google

Superb food great service, Salt n pepper chips are amazing.

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Simon Gilbert . 2017-08-04

MORE AT Google

Food is really good, love the tofu dishes, service is friendly. Does get very busy at peak times.

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Kay Hutchings . 2017-07-28

MORE AT Google

Didn't blow my soaks off but didn't disappoint, just your average Chinese. Price was okay, not too expensive. Would have a take away from here again :)

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asah440 . 2017-07-19

MORE AT TripAdvisor

Friendly, good quality & good prices. I'd recommend ordering ahead if you can as they get very busy at peak times.

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Roger Mills . 2017-06-24

MORE AT Google

Very fast service, polite and accommodating. Food looks great and tastes great if a little salty at times. Nice food, prepared well and good portions, i would recommend this takeaway.

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Nick Stephens . 2017-06-20

MORE AT Google

Another lovely and very tasty takeaway meal.

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Mike Jones . 2017-05-07

MORE AT Google

Good choice of dishes available, in line with similar takeaways in the local area. Food great but have had a couple of problems where my order has been misinterpreted and I've ended up with extra unwanted items and been expected to pay.

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ssmith1955 . 2017-05-02

MORE AT TripAdvisor

Amazing food delivered quickly by friendly drivers. Best Chinese I have ever had 🥗🍛🍜

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Monika Zembrowska . 2017-04-21

MORE AT Google

One of the best in Cheltenham and the young lady who manages it is hot!! 😊

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Tim . 2017-03-30

MORE AT Google

Searched Cheltenham for nearly three years as my local Chicky changed hands. Best take away in Cheltenham. Top food everything. So popular delivery may take a while.

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ritchie watts . 2017-03-25

MORE AT Google

Great service, great food. My only comment is perhaps a bit to salty on certain dishes.

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Lee Drew . 2017-03-01

MORE AT Google

Always had great quality Chinese from Yuen Wah House. Love the large pancake rolls and curry sauce, my favourite.

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MiffyRabbit . 2017-01-29

MORE AT TripAdvisor

Yuen Wah House have superb staff and your food is in your hands in no time at all and is always hot and delicious even through delivery.

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Tim Dickenson . 2017-01-09

MORE AT Google

Famous far and wide, new ownership in the last few years but still great food. A new bonus is they now deliver but payment is still cash only

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Richie Hale . 2016-12-13

MORE AT Google

Popped in on impulse with friends. I have eaten takeaway food from here several times and have always received high quality food and friendly service. We had sweet and sour chicken balls, pancake rolls, beef in black bean sauce, chicken in chilli bean sauce, seaweed, egg fried rice and chips. All the dishes were prepared speedily and tasted hot and fresh. The staff were very helpful and polite. Reasonably priced and very tasty meal. Thank you.

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Mr R . 2016-11-16

MORE AT TripAdvisor

We always crave a curry on Tuesdays when they are shut ! Varied menu, friendly service, delivery option. All their food we have ordered is nicely cooked and reasonably prices. A regular stand-by.

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gourmet961 . 2016-10-12

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