Based on 1.840 opinions finded in 4 websites
Based on 1.840 opinions finded in 4 websites
Nº 370 in 545 in Cheltenham
Nº 5 of 15 Chinese in Cheltenham
Opinions
First time calling in to order food here, the waiter was very friendly and recommended their best-selling dishes, such as sweet and sour chicken balls, salt and pepper fries, crispy chili beef, crispy seaweed and Prawn pad Thai and udon noodles. We ordered all of them. Very delicious!
Ally Styler (Fabally) . 2025-01-10
MORE AT Google
Was a bit worried after seeing the reviews but food was delivered quickly and was piping hot. Rice was a bit stodgy but chicken in black bean sauce and crispy shredded beef was lovely
Kate Morgan . 2025-01-07
MORE AT Google
Really great food . Good service. Good quantity of food which is worth for the price. Quick delivery service. Friendly staff.
preethi ebenezer . 2025-01-06
MORE AT Google
Everything he was great i ordered plenty of food everything arrived just in time
Hao Long Chen . 2025-01-06
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got my food in the right time The fried noodle was absolutely delicious
Kai Cheong . 2025-01-06
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Brilliant food with excellent service
Md Ahmed . 2025-01-06
MORE AT Google
To start this message , I wanted to address how customers are meant to feel satisfied with the product and customer service. I was only satisfied with the food. The customer service is absolutely appalling and genuinely disgusts me to think restaurants function to speaking to customers in such manner. The food was 2.5 hours LATE. When we complained the lady was disruptive and to summarise practically told me to do one. If you want to be treated like scum , go ahead and order from here. Cheltenham takeaways are on a spiral downfall and this is just the beginning. Will NEVER order from here again.
Luci Cecchi . 2024-12-23
MORE AT Google
Love your food told all my friends order again soon
Karen . 2024-12-08
MORE AT Just Eat
Good food on time with delivery
philip . 2024-12-08
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Best Chinese ever tasted told all my friends
Karen . 2024-12-08
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Usually have no problems and have a lovely meal, but this time they failed to deliver my order, and when I called the restaurant all they said was that it was out for delivery. Despite it leaving the restaurant over 2 hours ago....
olli . 2024-12-07
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Price has gone up massively while portions have halved. Eg. Prev 1 bag prawn crackers was about £1.50. Now you pay £3 and it’s half a bag. Or beef with black bean sauce was £5.50 now £8 for a box half the size. I know everywhere is going up but this is just greed. Top that off half the time the order comes missing bits. Used to be good but just gone right down. Shame
R P . 2024-11-29
MORE AT Google
Very enjoyable food, very tasty, hot when arrived and good value, well done.
David . 2024-11-25
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Can’t comment on atmosphere however the food was absolutely awful. Cold. Hard freezing chips. Curry was gelatinous and cold….also had a strange taste. Ordered through UberEats so the restaurant couldn’t be of help. Spoke to Preedy / Prudy on the phone. Will never order from here again. £70 for bin fuel and when 1 week post partum and just wanting something ‘fun’ to give my kids and family while I don’t feel 100%, this has utterly taken the mick.
Shannon 1121 . 2024-11-18
MORE AT Google
Gross, curry sauce was practically solid
Ben Canter . 2024-11-16
MORE AT Google
Ordered a takeaway from here for my mothers birthday it arrived quick but it was absolutely revolting. The sweet and sour sauce is brown?!? And the egg fried rice is barely fried leaving it full of half cooked balls of white rice. Called up letting them know what had happened and got an incredibly rude and uninterested lady on the phone who said she could not help me at all. Asked very nicely for a refund of the food as it’s genuinely inedible however apparently that couldn’t be done?? Do not order here if u want a nice Chinese it all went in the bin.
Nuala Loughran . 2024-11-12
MORE AT Google
Cold. Chips tasted re heated. Satay sauce looked so thick and cold
Sophie . 2024-11-04
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Terrible , late cold and no info .
Andrew . 2024-11-03
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Food was great, waited nearly 2 and a half hours for delivery….
Jenny . 2024-11-03
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Don't order from them. Took over two hours and ran in and said was on way and then cancelled order. Rude guy on phone. Amateurs. Probably using shop as drug front.
Benjamin Timothy Gobey . 2024-11-02
MORE AT Google
Original delivery time changed from 18:10-19:35 to 20:10. I tried to call the restaurant repeatedly as suggested but no answer. My meal finally arrived at 20:30. The ribs were almost inedible as they very salty.
Kirsty . 2024-11-02
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Absolutely terrible food took almost 3 hours to arrive was a sub £40 order on a quite night after being unable to contact the restaurant via the phone provided, absolute crap what a waste of money
Paradise21290334285 . 2024-11-02
MORE AT TripAdvisor
Food arrived early but was basically cold, the sweet and sour sauce was lumpy like it had been sat out a while and the rice was mushy, the chicken chow mein was dry and the spring rolls were soft. Not the first issue with this place so will be the last time I order
Gemma . 2024-11-01
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Is was alright but not that good
KLAUDIA . 2024-10-31
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Order was delivered early which was good. however everything apart from the chow mein was stone cold and needed to go in the oven to reheat. the salt and chilli chips were just french fries with a few slices of chilli and no real seasoning so won't be ordering those again. on the whole once reheated the food was tasty especially the Singapore chow main which was spicier than it had veen before which for us was great.
becci . 2024-10-27
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Absolutely perfect as always, thank you so much. Delicious and great portion size. Really good quality every time! Highly recommend.
jo . 2024-10-27
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Amazing food , fast delivery, highly recommend
Jeff . 2024-10-26
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Chips not cooked and duck and spring onion and ginger un eatable
Anthony . 2024-10-25
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Very tasty food especially sweet and sour king prawn balls and Cantonese beef. Food arrived hot.
Nicki . 2024-10-20
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We had a take away from here and it was the worst Chinese food we have ever tasted. Sauces were thick and gloopy, noodles were thick and looked like worms and hard to swallow. We actually couldn’t eat much of it and threw it away - £75 of food 🙈
Piper969 . 2024-10-19
MORE AT TripAdvisor
Thank you tonight’s chow mein was the best to date
Alexandra . 2024-10-19
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Thanks my dinner came early and I enjoyed my dinner on time thanks understand my situation I will order any time with Happy Garden
Saba . 2024-10-16
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The food has left me bed ridden
Jade . 2024-10-15
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Salt and chilli chips was dry hard and cold, barely any garnish on them, very disappointing
Nick . 2024-10-12
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Order arrived early, which worked for us. Food was piping hot and very tasty. Our first time ordering from Happy Garden, and we were very impressed. The curry sauce was a bit too spicy, but very minor point.
Rhodri . 2024-10-05
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absolutely gorgeous food order again 😋
Richard . 2024-10-02
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Every dish that we ordered was very flavourful and cooked great. I have noticed that when ordering beef dishes they can be hit and miss from Chinese takeaways with the meat being a little too chewy at times however it was soft and delicious. The flavours of the food was gorgeous too. My partner was also extremely satisfied by all that we ordered and so shall be ordering again! The delivery time was quicker than estimated by 20 mins and the driver was very friendly, all round a great experience!
Amanda . 2024-10-01
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have eaten from here a few times now, great food and it's hot when it comes.
paul . 2024-09-29
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Sad experience with what was a favourite. Wrong order delivered early. Let them know it was wrong and was told it wasn't repeatedly and I must have the right order. This went on for far too long without apology. They offered to pick up the incorrect food without offeringto bring the dishes i actually ordered and had to be convinced to do this. Disappointed with the service received this evening, sadly.
Dunni . 2024-09-27
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Worst Chinese I have ever had, ate some out of pure hunger. The lemon sauce has a weird taste to it, the chicken has a texture of some that was fried on friday and been left in a dry bay marie for the weekend, and the special fried rice is weird
Nicole . 2024-09-23
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This was probably some of the best Chinese food I have ever had... the hot & sour soup in particular, was outstanding... sooo fresh and sooo much flavour and seasoned to perfection... would highly recommend.
Toby . 2024-09-11
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1/2 crispy duck turned up as a tub of scraps?! Hardly any recognisable pieces of duck. Absolutely appalling, especially for £22! What a joke.
Jonathan . 2024-09-10
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It’s very early food is good overall I am very happy
Saba . 2024-09-10
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This is my favourite Chinese in Cheltenham (I've tried several). I like the seaweed, BBQ ribs and chicken balls. I always order delivery and they have never let me down. They deserve more than the 3.8 stars they currently have. I've ordered more than 20 times in the last 4 years so I have a good sample size for this review.
Andrew . 2024-09-08
MORE AT Google
Always good quality, can’t go wrong!
V . 2024-09-06
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Ordered a meal to be delivered on 9th August to be delivered around one mile from the restaurant. Paid £16.78 including delivery charge. Order number 1212. Meal was never delivered. Phoned the restaurant 16 times that evening but nobody was picking up the telephone. Explained on their website that the meal was never delivered. Sent this 10 times seeking a refund. Not even an acknowledgement. I then emailed them with a copy of the payment receipt and order. I sent the email on 30 separate occasions and explained that unless they contacted me to apologise and refund the £16.78 I would put this review on Trip Advisor. 4 weeks later - no meal. No apology. No refund. If you like paying for meals and don’t even receive them and get zero customer service you will love Happy Garden in Cheltenham’s High Street.
Rockmount Reviewer . 2024-09-06
MORE AT TripAdvisor
Food was shocking and cold, will not be using this restaurant again.
Phillip . 2024-09-03
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I had high hopes for the King Prawn and Squid Ginger and Onion Curry, expecting a burst of flavors and a satisfying blend of seafood with the warmth of ginger. Unfortunately, what I received was a far cry from that. The prawns were rubbery and overcooked, making them tough and unpleasant to eat. The squid, typically tender and flavorful when cooked right, suffered the same fate—chewy and lacking any real taste. The seafood felt more like an afterthought than the star of the dish. The curry sauce itself was disappointingly bland. I expected the ginger to bring some brightness and warmth, but it was barely noticeable. Instead of a rich, layered curry, I got a thin, watery sauce that was overly reliant on onions without much depth of flavor. The balance was completely off, with no real harmony between the ingredients. Overall, I left the meal feeling unsatisfied and disappointed, hoping that the restaurant will rework this dish to match the potential it
MOHAMMAD . 2024-08-30
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beautiful big portions. Great as always
Rob . 2024-08-22
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Great food , great service and delivery !
Andrew . 2024-08-18
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Beef was overcooked but sauce was nice, however Mrs had an anaphylactic shock due to menu not being as clear as should have been regarding allergy warnings. Please make allergen warnings clearer thank you
Sean . 2024-08-10
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Did not get the spring rolls I ordered this used to be a good takeaway but I will never use it again!
James . 2024-08-06
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The Curry Sauce I ordered was a little too salty. Everything else was perfect.
Emma . 2024-08-02
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delivered earlier than expected but not as tasty as I expected
Vicki . 2024-07-10
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Always judge on a basic… Indian - dhansak…. Chinese - crispy shredded beef. My two favourites. This must have been the worst crispy shredded beef ever! Chewy, tasteless and cold. Singapore noodles were ok but my vegetarian daughter ate some not realising they contained meat! Never again!
Tania C . 2024-07-06
MORE AT TripAdvisor
Food was bland and the bottle of wine I ordered was open and half gone! Tried to call the restaurant up but no one answered
Ash . 2024-06-21
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Food was bland and cold, ordered a bottle of wine and it was open and a 3rd missing! Tried to call up but they kept hanging up on me! Never again and strongly advise not to eat from this place
Ash Sharkey . 2024-06-21
MORE AT TripAdvisor
the food was pathetic no taste at all.
maumita . 2024-06-05
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I don’t know why it’s taking 1 hour to deliver I thought only take 45min
Saba . 2024-06-02
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I really hate to say this but I didn’t enjoy it at all I ate about two mouthfuls and gave up. My son did not do much better maybe because it’s a Saturday night and was busy but the food was cold. Chips rock hard, duck terrible and same with spring rolls. The sweet and sour was bland. I’m sorry to say I would not order again felt really annoyed.
Sophie . 2024-06-01
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Great food! Everything arrived warm and was delicious! My stomach is full and same is my heart with joy! Thank you!!
Andrew . 2024-05-23
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Lovely food as always. We've never had a bad delivery from the Happy Garden restaurant 😀
Sarra . 2024-05-18
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Excellent tasty food delivered hot. Polite friendly driver
Kate . 2024-05-11
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I cancelled my order and it still took my money
Xhordi . 2024-05-07
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Sadly after a bad day today the duck seemed dry and hard and cold 😔I doubt very much I'd get a refund as that's all my money, wasn't the best meal. Delivery was good though.
Olivia . 2024-04-30
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Disgusting food, inedible. Mushroom omelette looked like scrambled egg, and tasted only of soy sauce the chips were solid all the way through. Complained but staff were not at all helpful, told I could have a replacement but it would be exactly the same. Don't waste your money obviously the chef needs cooking lessons.
Suzanne Regan . 2024-04-29
MORE AT Google
food was good but not quite as nice as previous orders. There wasn't any meat in the Singapore chow mein. Hopefully just a one off as previous orders have been excellent.
becci . 2024-04-29
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Best Chinese food we’ve had in a very long time. Delicious, high quality food - definitely recommend!
Adam . 2024-04-28
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Late and the food is all covered in the same dark brown sauce there was hardly any roast duck just a few slices and many pieces of fatty skin and all hidden amongst a full tub of onion slithers again truly disappointing being of Chinese hesritage and upbringing in Singapore I can truly say this was a far cry from the refreshing Chinese roast duck I was fed from child if one wishes to eat good Chinese food that is not wheighed down and drowned in sweet brown gravy and onions do not order my warni
Elizabeth . 2024-04-23
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never got the food and when I rang up the business they said I have missed calls which would be impossible as my phone was on constantly
Cam . 2024-04-18
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not great. I've eaten in this Chinese and it was superb but there food to the door is completely different. maybe it's rushed I don't know but it's not the same as eating in.eating in I could never fault it.
Georgina . 2024-04-16
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Awful!! Chips had clearly been re-heated, chicken on satay sticks was stringy and chewy - maybe over cooked or bad quality chicken. Curry was made with formed chicken which was quite ‘rubbery’ in texture, sauce was so dense that it was a difficult eat - so hard to swallow. The rice was average. Pancake roll was nice - the only part of the meal we enjoyed unfortunately 😕. Would not recommend and we won’t be ordering again.
Jayne G . 2024-04-13
MORE AT TripAdvisor
Food was delivered really quickly and was all absolutely delicious. Will definitely order again.
becci . 2024-04-07
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Pretty nice, would order from here again. Walked in to order and met by a very friendly lady who served me immediately. Food came really quickly and was a very good portion size. Had the chicken in black bean sauce and chicken chow mein dishes. Chunky veg and bits of chicken in both. Only reason it's not 5 stars is was a little bland, but as above size of portions, big bits of meat and veg keep the score high. Restaurant is not open to eat in, takeaway only which was ok for me but some may not realise. Will visit again if staying near by.
Steven Skillern . 2024-04-05
MORE AT Google
was easy to order even though travelling. they kept to promised time
ruth . 2024-04-01
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Sadly didn’t get what I ordered still waiting for refund or chicken chow menu !!!
Kath . 2024-03-30
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As someone else has said, only given one star due to lovely lady on till.! Yung chow special rice tasteless, house special mixed sweet and sour worst ever eaten . Pork tough and inedible, chewy tough chicken, the one prawn was ok. No longer a restaurant ( this is my third takeaway from here, getting worse each time) not pleasant at all! Inside place very off-putting as well, looks grubby, bikes inside etc
Linda Ironton . 2024-03-20
MORE AT Google
The food is always amazing and the service is fantastic. 10/10
Daniel . 2024-03-17
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Food was cold under cooked staff not very helpful
Ant Hill . 2024-03-12
MORE AT Google
Very polite and cheerful delivery. Many thanks once again!
Andrew . 2024-03-11
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The food - as always - was excellent, but although the website said that our loyalty discount of £21.81 (5 stamps)would be taken off at payment, it wasn't. We still paid full price.
Ann . 2024-03-09
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Speedy delivery, so tasty and great quality. Always happy ordering from Happy Garden!
Joe . 2024-03-03
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Not the best I have had the chicken curry was great the chicken chow main wasn’t the best I have definitely had better and also order a can drink that wasn’t delivered
David . 2024-03-02
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Only gave more than 1 star because the lady on the till was lovely Salt and pepper chips were literally fries with some chillis chucked underneath Curry and black bean sauces were stupidly hot, none of us could eat them, and egg fried rice's were awful like packet stuff, no flavour, visiting family so didn't know where to go, definitely won't touch again
Steph Surrey . 2024-02-25
MORE AT Google
Really dreadful this time I'm afraid. I am convinced this wasnt fresh in any sense of the word. Stale, coagulated and cold! Normally much better
Derek . 2024-02-23
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It was my first time trying Happy Garden, but the food arrived piping hot, was really tasty and will go again. 100%.
Brandon . 2024-02-19
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food was really good. original delivery time was stated at 50-60 minutes. actual delivery time was then updated and was 85 minutes. Food quality was worth the wait even tho and understandable as it was valentines day so busy
becci . 2024-02-18
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Picture this... Valentines day, no dates, but 3 hungry boys, with ambitions of becoming pool world champions. They need fueling, desperately. A Chinese on the mind... In steps Happy Garden, a beacon of hope in these main characters story lines. Chicken...succulent. Rice...fluffy. Prawn crackers...on the house. What a night, our beds may not be full, but our tummies most definitely are. Do recommend to a friend or two, and to those reading this Google review.
Tom Neal . 2024-02-14
MORE AT Google
Food was warm, plenty and delicious. Delivery was swift also and that's why altogether I fully recommend ordering from them!
Andrew . 2024-02-13
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Food hot when arrived, tasted really lovely. Would recommend definitely. Delivery person helpful too.
ruth . 2024-02-08
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Food was lovely and full of flavour, thankyou
jamie . 2024-02-05
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food was around 30 minutes early but that was great as we were ready, we had just left it late to order. everything was really tasty, good portion sizes and hot and fresh. really enjoyed and would definitely order again!
becci . 2024-01-23
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Lovely friendly staff; updated us via phone call even though it was less than 10 mins late. Beautiful food too
Ayesha . 2024-01-23
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Really Enjoyed The Food And Service
Jake . 2024-01-14
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The food was delicious and plentiful as always and the early delivery was beneficial. Love the food from Happy Garden; would highly recommend 👌
Sarra . 2024-01-11
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Nice warm food and quick delivery
Sandaru . 2024-01-10
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lovely food, delivered on time and still hot. delicious!
Zoe . 2024-01-06
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Thank you lovely food as always.
Jenny . 2024-01-05
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Never disappoints … generous portions and always tasty!!
OLIVER . 2024-01-04
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Wrong bag of food delivered driver came back with right order once I phoned, pork fatty , beef chewy not nice at all
Vanessa . 2023-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1359 Opinions
No stars given for atmosphere cos it was a takeaway by Just Eat - would have left a review on there but can't find where to do it. Deliveroo is easier to do this. But my goodness!! Best chinese we have ever had and that includes from when we lived in New York😃!! Chicken in satay with a proper peanut sauce!! Duck in a plum sauce that I couldn't make better myself and a sweet and sour pork in a sauce that wasn't just an orange gloop but proper sweet and sour with peppers carrot and crispy pork. Amazing!!!
158 Opinions
Had a Chinese meal from Harbour city on Saturday night ,and I have to say it’s the worst meal I’ve had in years. Poor quality products in it,curry was bland and taste less ,spring rolls have changed, poor spare ribs not good value small portions and sweet and sour chicken awfuli could go on and on. After years of using it and all of my family over the years ,we will not be back and will take our business elsewhere . Such a shame as we always had good food from there ! prices up quality down 👎 No ulterior motive whatsoever nothing to gain at all !! I don’t run a Chinese takeaway, but I know good food this was not and a honest opinion !!
174 Opinions
Love this takeaway, have been going here forever and has never disappointed me. The food is always delicious and the staff is super friendly. <33
87 Opinions
Polite, friendly staff. The food is really good and I’ve never had a bad meal from here. Delivery is very fast and the food is always piping hot. No card payment on the premises, but you can pay via card online. Our favourite Chinese takeaway when we’re in the area!
505 Opinions
Hot and delicious arrived early and no items missing thanks for the freebie prawn crackers. Sweet and sour sauce with chicken balls could be more as a little for large portion size