Based on 54 opinions finded in 1 websites
Based on 54 opinions finded in 1 websites
Nº 371 in 387 in Ashford
Opinions
The most disgusting Chinese I’ve ever tried. Whole bag of prawn crackers was stale been sitting there for days I suppose. The chicken chow mien was so flavourless it was cold & not fresh. gross. 🤢
Emily Ghafur . 2024-10-30
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Use to be the best Chinese now it’s the worst! Chicken is chewy, chips undercooked, rice very bland and taste plain. Must have a new chef that clearly doesn’t eat his own cooking
Jamie . 2024-09-02
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Well cooked but very very bland, couldn't taste any of the familiar flavours of ginger, soy, tamarind, garlic or chilli in either dish. Sad times. No vegetables in my chicken chow mein except beansprout and maybe onion, and no nuts at all in either dish. Not unpleasant, just boring beige food. Probably great if you don't like vegetables or strong tastes. I asked what their most popular dish was, and this was it.
Jennifer H . 2024-08-30
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So tasty, delivered so quick. Don’t know what the negative reviews are on about!! Will be back. Thank you 🎉👍🏻
Jessica . 2024-08-03
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Guys, this is definitely the place if Yu Wah Chinese in the Kennington area! Very quick making the food and was nice and hot. Meat was a bit firm but wasn’t too bad. Cheap so you get what you pay for. :)
Morgan Simpson . 2024-07-22
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Food, that’s just been delivered to. Me had no taste to it at all. I asked for no onion I had onion in it, which I had to pick out a omelette had no flavour and was very dry and overcooked. Not the best experience I have had from the Chinese takeaway very close to the worst one, I’ve had
K9 . 2024-06-22
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Two hour wait for food. We only live an 8 minute drive away from the restaurant. Paid £43 for some plain chow mein (which was dry and tasteless), some stale prawn crackers for £3.80, spare ribs (which were ok), egg fried rice (hard, with no actual egg in it), some spring rolls (which were very greasy and with very little filling) and 3 tubs of sauce. In all, the food was VERY expensive for what it is, which is average to low quality and the waiting time was unacceptable. I tried to call the restaurant but it was so late by the time my food arrived, it was shut. Plus, the number attached to the restaurant Just Eat account is the number for a take away in Ireland! Won't be ordering again. Not worth the huge amount of money for what it is and the wait.
Jo M . 2024-05-19
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Ordered a meal missing item when called was told I can’t get the missing item delivered as they were too busy when asked for refund of the item and refund of service charge which was over 3 quid (for shocking service) I was told all they could do was give me the item free next time I order (why would I order again from a place with terrible service and missing items) when the young girl I spoke to put me on hold to ask about the missing item and when I asked to speak to the manager I was informed (seemed like a lie) she is the manager but every question I asked was followed by being put on hold don’t order if you value your money trust the star rating which frankly should be lower
Amy Church . 2024-04-12
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Took over an hour and 40 mins mid week to deliver some poor quality Chinese food. Won't order from here again.
Joshua M . 2024-02-15
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Waited 60mins than they cancelled delivery because they have no drivers. Not the first time but will be the last time I use this useless service. Food was only just ok in the past so no great loss.
Sean Creamer . 2023-09-25
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Terrible delivery times (Took 2 hours on a monday night), extremely rude management. Do not recommend.
Davie Jones Locker . 2023-08-14
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The best Chinese in Ashford atm. Really tasty food, great service & delivery. Definitely recommend
Tracey Golding . 2023-07-01
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Never had a problem here before- I usually collect. The crispy chicken is delicious!
Lisa G . 2023-06-19
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Worst Chines ever had. Rice rock hard, pork curry was more like small cubes processed chicken, it was awful. Only tried this restaurant as normal one not open on Monday. Never again!!
Jamima Tiltman . 2023-06-06
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If I had the choice I wouldn't put any stars-First time I have ordered from YuWah and won't be again!-spring roll were hard and luke warm,barely any egg in the egg fried rice- the sweet and sour sauce I can only describe as bright red,tasted of suger and so thick that it was set solid after 10 minutes,even though we are only a 5 min drive from there,none of the food was hot at all!😥-very dissatisfied I won't be recommending to anyone
Jason Walker . 2023-05-08
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The worst Chinese I've ever had. I ordered pineapple chicken which was raw and in suspicious artificial pink colour. In egg fried rice there was no egg at all.the Singapore chow main come plain with no flavour at all. Wouldn't recommend.
Monika H . 2023-04-23
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i love it! the girl serving me on saturday was lovely!!!!
toby . 2023-04-21
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Never had a bad meal from here. Lovely food
Thomas Brown . 2023-02-04
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Amazing!!!! Very delicious, fresh and hot!!!! 😋😋😋
Toby Chen . 2023-01-16
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Very bad food. Ordered first time yesterday and food was bland. Fried rice was just plain rice with some peas thrown in. No soya sauce or anything. No flavour what so ever. Prawn crackers were stale. Spring rolls had very little filling, hardly any. Not worth the price they charge. Never going back.
Kolsuma Khanom . 2022-11-12
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Order from here everytime I want a chinese. Food always arrives hot and very tasty!! Recommended to family and friends
Charlotte Richards . 2022-07-27
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It took us ages to find best Chinese food takeout. And this is the best off all in ashford, great food and service and we drive 10 miles for our favorite food takeaway. Thanks weir
kabi W . 2022-07-26
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In a word, delicious. Best Singapore fried rice I've had in 25+ years, curry sauce is fantastic, all the meat is tender and plentiful, veg is great.
Dean Cutler . 2021-12-05
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Most disgusting service I've ever had. Placed the order at 7pm, arrival time 7:50. By 10 past 8 I called them and was told its just leaving now so we wait. Its now 20 to 9 so we called again only to be told its leaving shortly! Either they lied and hadn't even made it or its been sat in the shop for 20 minutes and hasn't moved. I'm 13w pregnant and need to eat! It's going to be 2 hours since ordering before we get food. First and last time we ever order.
Kirsty Bingham . 2021-05-28
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How can I not give a zero. Absolutely terrible service. Ordered at 5:45 via Uber told it would be here between 6:55 and 7:15. Call them at 7:20 to be told it’ll be a couple of minutes. 7:45 I ring them again as it’s been more than a couple minutes. Told them I’m not happy and they said driver is out with order and will be with me shortly. Tell them to forget it and cancel order and refund and get attitude from the lady on the end of the phone. Absolutely terrible service.
Gary Sampson . 2021-05-08
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The food was loaded with way to much salt burnt my tongue it was that strong and 2 hrs later brought it all back up terrible experience
michael buller . 2021-02-25
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2 hours for delivery. I'd not mind if I'm told in advance but tonight with a 50-70 min quote time to then be 125 minutes. On my husbands birthday? Nope. No apologies, just a text to say on the way (and further 25 min wait) We were good customers but no more. Really disappointing.
Ceri Young . 2021-01-31
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Food was on time from uber eats and tasted fine
Cizz Galla . 2021-01-24
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Delivery times are shocking!! Twice I've had to cancel due to them wanting to deliver nearly two hours later! I'll take my order elsewhere!!
Danielle . 2020-11-27
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Poor service. Waited 2 hours for order. Then to be told it'll will be another 50 minutes, ordered through just eat. Poor communication from restaurant.
A BashingBeaver . 2020-11-07
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Lovely food i do recommend this
Kimberley Moon . 2020-11-06
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Food took very long to come. Not very nice food chicken nuggets where hard.Wasnt impressed at all. Wont be ordering again from there. I was very disapointed as it was supposed to be my birthday meal.
Tammy Lee . 2020-10-03
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Food was over half an hour late. Completely cold. Called restaurant twice to be told on its way both times. Really wouldn't bother awful food and service
paula warner . 2020-09-16
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We've ordered from here many times and never had an issue. Today, one of the dishes was revolting. I phoned to tell the 'restaurant' but they wouldn't even accept a complaint let alone sort out a replacement or a refund. When I asked to speak to the manager I was told "no". As a family we order from here a few times a month with an order of about £40 a time. The young girl I spoke to on the phone confirmed the 'restaurant' was willing to lose their £80-£120 per month order from us over a £6.00 dish they weren't willing to help out with. If they had offered a replacement or a refund (or even spoken to me helpfully and politely) we would likely have ordered from them again, after all, not every business can get every single thing right 100% of the time. However their rudeness and attidude has definitely lost them our business. I've actually just noticed when chucking the rubbish in the bin that their paper menu which they send out with the order states "all food are non-refundable" so unless you're willing to bet your dinner and your wallet that your food will always be edible, I'd go elsewhere in future. And the icing on the cake was our prawn crackers were missing too!
Sian Welburn . 2020-06-28
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This restaurant has been taken over & re-branded what was "the little chef" The food was lovely, as well as hot but I did pick it up!
Sarah Hodges . 2019-12-02
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Ordered from here using Just eat at 7.20pm. Estimated deliver time was between 35-40 minutes. Then says delivery time will be 8:35. Its now 9.15pm and my food still hasn't arrived. Tried calling the take away directly 6 times and they never answered. Worst Chinese take away ever. Not even worth a one star rating.
Chelsea Cooke . 2019-10-12
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Not the best by along way but not the worst and they were open when others were shut late.
Fergus Presswell . 2019-09-02
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Rude! Won't accept card payments, 😑 tax dodgers
itsme . 2019-07-15
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Very bad, rude customer service!
Laura Menzella . 2019-02-15
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Placed order live not even 5 minutes away but got delivery. Pancake roll cold. 5 really small portions of duck but a ton of mushrooms. Pork balls really dry and the rest was really greasy so much so you can see in the bottom of the tubs
Jason Manning . 2018-08-29
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Ordered via Just Eat. Told 20:45, then 21:00, then 21:20. Phoned at 21:00 stage, had to shout on the phone because it was noisey their end but was eventually told they would phone the driver. 21:26 they still knocked my door and woke up the kids. Obviously can't comment on food but the service is very poor indeed.
Dave Fairman . 2018-08-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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131 Opinions
Our lasagna was warm around the outside and cold in middle. Taste was OK but disappointed it wasn't heated properly
1200 Opinions
We went there with my family and we really had good time food were so good tasty and hot we really enjoy time there as well as costumer service was really good felt really Wellcome staff were so polite kind and helpful thank you for all making our day really nice
75 Opinions
Out of the main selection of 18 cakes, scones, and shortbreads available there were zero dairy-free and egg free (vegan) options. The only other available dairy-free and egg free (vegan) option was a tiny chocolate and coconut Honey Buns bar. Come on JL in the year 2020 this is just not good enough.