YO! York in York - Phone Number, Reservations, Reviews

Order was marked as delivered on justeat, but hadn't even been picked up from the restaurant. I had to pick it up myself.

Nice food!! The chefs were lovely and checked in on us a few times which was nice. Unfortunately the waiter was unfriendly throughout and seemed unbothered as he forgot our drinks despite there only being one or two other tables sat in. The food was good but the service created a slightly awkward atmosphere for us.

Absolute shambles! And not the good kind like the market. Paid for food we waited for 35 minutes for ice cream balls ended up leaving without them after paying

We ate too much! Lol 6 or so plates of the belt and 3 hot mains ordered food was great, but the service was soooo sooo slow even just getting the drinks took a good 10 mins and there was only two other tables in and they were mid meals so very disappointing wait for the hot food was long as well prices slightly high YO! SUSHI you can do the food but the service is BOO sushi!

Made a quick stop during shopping for a bite to eat. Greeted as soon as we entered and sat within minutes. Great place to eat, great menu choices, fewer Sushi choices but still a good selection.

Had to wait like 30 min to get the attention of the staff. Please bring back the QR codex saves me time .

I ordered at 4pm, and it arrived at 6:30pm.

Not worth the money, food arrived all over the place in the box, uneven pieces, squashed. The ‘salad’ that came with was about 20 shreds of cabbage and absolutely minuscule. Really disappointed with the meal and just eat have done nothing to get a refund or partial refund.

Terrible, I placed an order and did not receive any chopsticks or soy sauce.

didnt get the second katsu curry from the deal.

I visit here two or three times a year. It gets a little bit worse each time. Food quality and taste has taken a nosedive but the prices have skyrocketed. The venue is dirty, dated, and devoid of any soul. They appear to be running on skeleton staffing just two front of house and two in the kitchen. Queuing for a table but only because staff don't have the time to clear, clean, and re-lay tables. The self-ordering system needs reintroducing because you can't get hold of staff to order! Probably won't return again. Far better places to eat in York.

definitely a learning experience with this order quite decent. First time ordering from here my favourite was the noodles and the dumplings much appreciated to the staff got the food. and a big thank you to the delivery person.

Quickly taken to a table and explained how to order. Staff were really friendly however due to the business it was sometimes tricky to grab a servers attention to order food or drink. Wish the order on your phone came back as when that was available you didn't have to keep trying to catch someone's attention for so long. Food tasted lovely as you can see it's done fresh.

As a frequent visitor or Yo Sushi, was quite surprised at this branch. Dirty tables. Slow service, clearly short staffed and looks like it’s run by students. Food arrived with no cutlery or plates to dispose of edamame shells, had to help ourselves. Waiting staff forgetful had to be reminded for simple things and toilets leave a lot to be desired. Needs a good scrub clean.

Awful service and worryingly dirty couldn't believe how bad it was. The worst Yo Sushi I've ever experienced terrible.

Much worse than other Yo Sushi. Chopsticks & glasses were dirty. Hand driers in the toilets had gunk and old water collecting inside. Sushi on the belt was soggy, not sticky, rice. Generally felt dirty & dingy.

the food has been put into an unsuitable container so on arrival the food has arrived mixed up. one dish is inedible.

Opening hours are until 9pm, yet we got there before 8.30 only to be told the kitchen was closing and we wouldn’t be able to order anything, only option was what was left on the belt. The waitress was very friendly and helpful and allowed us to order but we had to do it very quickly. Other than the most expensive tuna plate, There was no fish left on the belt at all, which is really not what you expect from a sushi place. The dishes are good but not spectacular, and it really is not very good value at all. We paid around £90 for two, did not order a large amount of food and only had one drink (a bottle of beer) so this really is very poor value - the night before we’d had an excellent Indian meal with drinks for 2/3 of that price round the corner. Saving grace was the waitress who was absolutely delightful but I doubt I’ll bother with Yo Sushi any more.

Slow fast food. Couldn't get water, soy sauce, wasabi

Missing items. Sushi barely put together. Rip off

Courier was polite, not his fault restaurant took so long to prepare small order

The delivery guy didn’t steal my food this time so it’s a win

Food was messed up badly. Mushed up sushi

for the experience it's nice but i probably wouldn't go to a yo restaurant again.

Filthy. We went in about 6 months ago and it was dirty then so we just walked out. Went back today and no difference. Probably the same muck.🤮 Tables dirty Kitchen wall covered in muck and handprints. Filth around the edges of the floor. Belt area covered in ingrained food waste. Staff pleasant but slow service. Won’t bother again. There are much better independents in York.

We booked a table on VDay at 6.30pm as my child wanted a conveyor belt sushi experience. the waiter say us down and the first thing my child noticed was where is the sushi? the conveyor only had handful of prawn crackers going round for the past 20 mins. We were told they are trying to put more food on but from past experience as a department manager and looking after a busy Yo sushi concesssion, i can tell they were struggling with just with 2 chefs and 2 waiters. Due to the lack of management and staffing you can see this place becoming a disaster. They didn't have drinks - Coke and Kids juice. even my green tea took 15 mins to arrive and that was after me having to ask for it. We were told to order of the Menu. The food was on the verge of getting food poisoning as both the Salmon maki and salmon and avocado were not fresh. The rice was so warm it melted the mayonnaise and heated the lifeless salmon. After waiting for over 30 mins, the conveyor belt finally had some salmon nigiri. My daughter was so happy she took a plate and appeared happy but once she bit into it, she spat it right out and I can clearly see why. The rice was warm and the rice vinegar was overpowering which made the sushi horrible. The salmon was not defrosted properly and dripping in water. We sat by the door and all we could hear were customers constantly being turned away. The place was dirty and lack of management /staff. I felt sorry for the staff as this was peak hour and having 2 waiters and 2 chefs cannot run a restaurant like this. They apologized so many times to everyone.

quite expensive for the portions that are given out especially on the conveyor belt. for example £2.95 for literally 8 small prawn crackers. also took a long time for drinks order to be taken

Watching your meal be unpackaged in front of you kind of ruins the experience. Service was slow and we were ignored for almost 20 minutes, staff made a mistake on our order, drinking glasses were dirty. Never had a bad experience with YO before going to the york chain.

driver was polite and food food was lovely

Don't really like sushi but my grand son absolutely loves it

Chicken katsu disappointing, everything on the menu very expensive now.

Can not say is the best sushi i ever had but it was fresh and had a pretty good taste. Friendly servers and a chill place.

Everything was good. The waiter was friendly, but there was a long wait for the food ordered on the app to arrive at our table. The food itself was delicious, albeit relatively pricey. All in all, we were glad to have dined there.

SO VERY COLD We asked to move table after we ordered and was told the temperature isn't any better anywhere else. We would of cancelled the order but we were starving and needed to eat. The hot food was probably hot when made but was freezing cold within a short time of getting it. We were upset about the whole experience, we told our server but she did nothing to help apart from apologise. Would like to of spoken with the manager but they were nowhere to be seen. In future if your heating is broken you should be telling people straight away at the door. This was our first stop after travelling a while to get to York, it was a very bad start to our day.

Massively understaffed, the girl serving us was on her own, rushed off her feet, covering at least 30 customers, she was lovely and friendly but come on Yo!! You need more staff

Food was good service was a bit poor food arrived before the server brought the chopsticks and drinks took nearly 30 mins to arrive

Seats were dirty when we were brought to our table. Only one member of staff present for some reason but it was almost empty so there’s no excuse really. Ordered tap water and it arrived in a murky plastic container with two scratched up dirty plastic cups, the water was warm so we didn’t drink it. Despite being almost empty, it still took 20-30 minutes for some sashimi starter to arrive. Ordered the spicy seafood ramen and it arrived late with half the ingredients missing? It looked nothing like the picture on the menu. The broth was a different colour, too much broth like a giant bowl of soup with nothing inside it, 2 prawns were chopped up and thrown in and sunk to the bottom to look like there’s more. They ran out of eggs so no boiled egg on top (my favourite part) no bokchoy, no seaweed. Barely any noodles either. It was extremely disappointing and if they didn’t have the ingredients or time to make it properly and not randomly improvise then they should have came up and told us or offered a discount? They still had all the intention of charging us full price for that disaster. I shouldn’t have to ask why my ramen is missing all its ingredients it’s highly embarrassing! The soy sauce pot was black stained and dirty, if this was washed regular it wouldn’t be stained that much, I had to pre clean it with a tissue in my bag. The prawn crackers we ordered came on the tiniest plate I’ve ever seen, there were around 4-5 crackers on this plate? Why so little? And the pot of sweet chilli sauce it arrived in was not like the image either, it arrived in a tiny plastic shot glass, too small to actually dip the cracker in. Between me and my partner we had two small crackers each! Waste of money. Toilet seat was broken and hanging off its hinges, toilet dirty. Untrained staff dealt with the situation badly and had the nerve to appear angry and stressed when I said no to the tipping request whilst I was paying? Very upset with this restaurant and I will not be returning again. I advise you to go somewhere more professional if you want good food with your partner for the evening, I recommend Ipfu sushi in York, always a nice experience there :)

I love YO but really disappointed in this one. I love the Spicy ramen n this one did not taste right n lacked fresh ingredients.

Service was incredibly slow, the staff walked around like they had no clue how to waiter a restaurant. Had to ask 3 times to get the drinks we ordered/miso, and waited about 25 minutes before we were even given our drinks, or told that the one I ordered was not available. We booked a table and it took them 10 minutes to even clear one that was available. When we left 1 hour 20 minutes later all of the other people in the restaurant were gone, and not a single table had been cleared or cleaned up (approx 20 tables) even though people had left over 45 minutes prior. At one point a waiter was aimlessly walking about the kitchen, with no hair net or PPE on, and kept disappearing every ten minutes. When we told them that service was incredibly slow they said that they were very busy - they were not - and the restaurant was only half full during the time we were there. The people who sat behind us left because service was so slow that they had not received anything - not even their drinks within 30 minutes of being seated. Food was ok but the head chef should not be telling the wait staff what to do every ten minutes. Restaurant was dirty and tables were sticky.

Very small portions, arrived cold.

Tried Katsu Curry for the very first time and i did not regret it! Was delightful :D

Good service and nice food, I like how at this YO you can see into the kitchen and watch the food getting prepared

For £10 for a sushi box I’d rather go to Ippuku Tea House where it’s made with craft by an independent place Once it was maybe a good option on the go but the quality has gone downhill at all branches many years ago. It’s passable - jut not worth the money when the options are so much better elsewhere in York

Disappointing experience. Only a single bowl of very old edamame traveling around the conveyor belt which was the first disappointment having waited 10 mins for someone to simply clean a table for us to sit. Very expensive and rather underwhelming, the yakitori was actually black. Toilets were also black and in dire need of bleach. Felt unloved, a bit shabby and very overpriced. My 8 year old even admitted we should have gone to wagamamas!

Enjoyed some sushi while waiting for a flight. Anmolpreet and his colleagues provided great service.

Food tasted bland but fine, service was slow but fine and it wasn't too noisy nor nice. The price however was abysmal. £30 worth of food and I still went to McDonald's afterwards because I didn't feel full in the least.

We’re visiting from Canada and i was shocked at the price we paid for our meal. We got one small bowl of katsu chicken curry, one small bowl of fire cracker rice, a small bowl of ramen and perhaps 4 plates of sushi, 1 pancake, 2 plates of prawn crackers (the ones you get free at the Chinese takeaway), 1 coke and 3 tap waters. And the food took ages (about 10 minutes for my katsu curry add maybe 20 for the ramen & rice) to reach us and it wasn’t even that busy. The total came to £65!!! (About $110 Canadian). Last week we ate out at a really nice restaurant, for 3 adults, 1 could for £10 more!! I was still hungry when i left. I don’t think I’ll ever eat at Yo sushi again. Definitely not worth it.

Worst Yo Sushi I've been to and I've been to a few. Walked through the door, not overly busy, tables directly infront full of dishes and rubbish on the floor. Waited ages to be seated. Two member of staff talking and laughing with the two behind the counter. A man with glasses, a bit podgy seated us, asked us if we were OK with chopsticks, assuming he'd bring some over, didn't see him again! Put drink order in through app, 15mins later managed to ask someone for our drinks. Had to get my own chopsticks and cutlery. Food wasn't the best either. If I hadn't been there with my son and there because it was his choice I would have walked out. I'd avoid.

Great food as always at Yo. Friendly staff, and a good atmosphere. The only drawback was quite slow service at this branch, despite it being a very quiet weekday evening. Lots of staff stood around chatting about a prior drama that had happened earlier in the day, while people were waiting to be seated for quite some time. Still, overall a good experience and I would definitely return.

This place was dirty, the staff friendly and helpful with allergies, but the work stations were messy and tables and seats sticky. The loo hand drier was black. Not impressed.

We are big Yo Sushi fans so stopped for a brief midweek lunch. Seated straight away by friendly staff and it was not busy throughout our stay. The food was good, probably not quite up to scratch of other branches I would say but enjoyed it nonetheless. The overall cleanliness of the restaurant could be improved. There was food on the belt, tables often left uncleared and a large amount of the back corner used as office/storage. Staplers/office supplies on the belt tables and boxes/drink bottles along the back wall. The baby change/disabled loo could have done with a good scrub too. We would go back given our love for the brand but would like to see the cleanliness/tidiness of this branch improving to that seen in other branches. Staff were lovely though!

Vile, vile 'restaurant'. Filthy, overpriced and the food is unpleasant. Hard to fathom people queuing for this place when there's an authentic, value for money independent sushi spot five minutes walk away. Hellish, I'll let the disgusting photos speak for themselves. (I include the picture of the running tap as that was running when we went in and was still running an hour later when we left... the unnecessary environmental damage from wasting water like this is just offensive).

Super friendly and very good chefs; the food is very very good. The beef teriyaki is excellent. It's just a shame that the restaurant needs refurbishing.

The best place to eat Japanese cuisine in york. Warm staff and good food!

We ordered take out sushi to go but I just wanted to comment that the server had THE best service I've ever received anywhere! Unfortunately I didn't catch a name but you know who you are, thank you!

Never again. Ruined my entire Friday night in.

Very dirty glasses which were changed for clean ones at least. Very overpriced. The place was pretty dirty and unclean. It's also worth noting that the floors are extremely slippery and multiple people and other tables had mentioned that during our meal. It appears that the nonslip tiles had worn down a lot and the staff were aware.

Yo's sushi is always spot on! Thank you for having so many vegan options! :) The plant power box was amazing! The customer service was also great, Saturday 8th July at 4pm :)

Food was okay but not the best sushi by any stretch. The restaurant itself is a bit dark and tatty. And the service was abysmal, took 30 minutes to get a drink and it wasn't even busy. Am certain there are better options for lunch in York.

Really fantastic restaurant and atmosphere. This Yo! Sushi still operates a bit like pre-covid Yo! where you can pick and choose dishes from the belt or additionally order other dishes from the menu online. The waitress was super friendly and polite. Overall, a fab experience and delicious food!

Think of it as a tapas variant for Japanese food. Ease of use when ordering since you can use the QR code on the table. Plenty of options to suit all pallets and dietary requirements. Just be mindful of the amount of food you will end up ordering and that food bill raking up 😅

Good food, could have had more on the carousel

Bit expensive, not as good as the Leicester one

Came to visit today after booking a table for my birthday lunch as my kids love the experience we got there to be told the conveyer belt had no food on and infact was turned off which the kids were upset by as that's part of the experience we weren't told this on booking that this style was not going to be served the service was awful staff unhelpful and all stood about in the kitchen no one on the floor no plates were cleared when we revived food it rained when we were there and there was water coming through the ceiling in the kitchen and in the restaurant behind our table no wet floor signs put out was the worst experience for us the only good thing was the food was the usual tasty offering I hate writing bad reviews but it really was not good customer service needs a huge improvement it the kids hadn't been excited to go we would have left

Korean fried chicken was really nice 👍

This was our first time we went to Yo!. We don't have much expectation to chain restaurants. I seldom write a review, but I think it is worth to share my visit. The sushi size was 1/3 smaller/thinner than regular. One sushi dish on the menu said it is for two persons, but it actually barely could feed one adult. We also ordered fried rice, it was super super salty. We complained to the manager and they made another one for us, unfortunately, it was still too salty and didn't know why it was spicy this time. However, we were in a hurry and "finished" it and left.

The portion sizes are a little small for the price for some dishes, notably the noodles and the pumpkin koroke, however, the overall food quality was good. Lots of menu opens were unavailable and delivery / food prep time was slow also.

The shrimp is cooked poorly and is rubbery

The reason for this low rating is because. My 8 year old daughter was looking forward to going to Yo. After we went to the hospital. We got there at 12.05pm and it was completely locked up. Not open at all.

I so sorry but food is no fresh sushi very old kitchen very dirty no cleaning I remember before to be very good place now sorry I no back again staff very nice

I’m a massive fan of vegetarian sushi, so as our first pit stop in our trip to York today we had to go to Yo! (which coincidentally was also my first ever time experiencing the restaurant.) Gotta say the staff here are so friendly and informative, told us how to order by scanning the QR code on the table which made ordering and purchasing food an absolute dream. We decided on the veggie sharer platter which was all fresh and beautifully presented aswell as the street food style fries which were fantastic. Always love complimentary ginger/ soy / wasabi (if needed) which was a nice touch. Really lovely and different dining experience. I’ve never had food be delivered to the table on a conveyer belt before. Fantastic fun, we will definitely return here.

The food wasn’t very good and the portion sizes for the price was pretty small. The noodles barely covered the bottom of the container and the chicken in the teriyaki was burnt. Not very impressed at all.

Taken to this Sushi bar by my two grandsons who were visiting York. It was great! They ordered and I sampled the various dishes. The staff were very attentive and helpful. Will be visiting this place again.

No eating sticks or soy sauce, fried onion on the sushi!?!

Personally, not my thing but my teenage kids love it. From my pov, too pricey. Also, kitchen area looked a mess.

Nothing special, overrated and overhyped. Would have been reasonably priced but the portions were too small. The staff were a bit unkempt looking, slow, not paying attention. The kitchen staff were missing orders from several tables. Our food came separately as one had been forgotten, and so one was cold. One came round the conveyor belt with the lid half off and dragging. The place looked shabby and dirty. I asked for a glass and was given a plastic cup that looked like it had been kicked around for a few years. Food itself was okay, but not the best I've had by a long way. Probably won't go back, just didn't think much of it.

Pretty bad food, expected much more. Sushi looks sloppy and tasted same. But friendly staff. Didn't cost that money

My first complaint on here and it’s abit of a shame. Considering the price too, the service, quality of food and time of service was woeful. Really really poor. Not eaten most of the items due to its temperature and poor quality. Gutted.

Food was well prepared, and tasted lovely. You can tell that the chefs enjoy what they do. One little problem to point out, is that primarily, you place your order online via your phone. And the the food gets brought to you. Now, I don’t mind the concept, but the network signal within the place is dire. So, it may take some time before you can place your order. They can do it manually if you ask though.

Small portions and arrived in no order, quality didn’t match price. Uninterested service provided. A lot of mix ups with the orders. Looked to struggle with delivery collections vs. Dining in customers food flow. Would not revisit.

I went to York for a short trip when I had time during the Easter holiday. There was a Japanese restaurant in the city. The family was hungry and wanted to eat Japanese food, so we went to this restaurant to try it. The food quality was OK, and the salmon sushi was very fresh. , you can try it when traveling to York.

My order didn’t come with soy sauce, wasabi or ginger that all sushi sets have which was an inconvenience because I don’t have that stuff

Excellent food. A bowl with tuna and salmon was gorgeous.

Last few visits to Yo have been average so was pleased with this visit. One member of staff (forgot the name but was a male server) was very helpful. Food was good.

Yo know what you're going to get at Yo. Passable sushi in a pretty sterile restaurant.

We have few sushi dishes but were surprised by small the portion are ( compared to Vietnam were we had sushi last time). The cones were very nice. As for atmosphere, nothing special but overall good experience.

Food was delicious and no problems at all with restaurant service. The delivery driver however was very rude and I got the food late.

I've not yet been disappointed by a Yo! Sushi, and York is no exception. Whether it's the fact you're in York that makes this one better is up for debate, but I'm a lover. Good food, quiet atmosphere and friendly staff.

Service was okay but nothing special. Sushi was also okay. It’s a shame plates aren’t back on conveyer yet.

Poor since the conveyor belt doesn't allow you to pick and choose what you fancy as it goes past. Very hard to get a member of staff’s attention and they don't do anything to sort out the problem once they have your money by ordering up front on a phone. Had the korean chicken bowl. Soo sweet it was indelible. When I finally got hold of a member of staff they just shrugged, agreed it was too sweet and walked off. 😭

First time I'd ever visited a YO! sushi restaurant. Unfortunately due to COVID having changed things (though probably for the best in all honestly) there is no longer food constantly circulating round their conveyer belt that you can just pick from and pay at the end. Now instead you use your phone to scan a QR code to get the menu and you order and pay on there for each dish. Food was quite good, no real complaints there, I love sushi, even if it is a chain restaurants sushi. My low rating for service comes because well... There is none really, they seat you and that's it, though I will grant that food was served quickly via the belt when ordered, though (and this ties into my low atmosphere rating) we were basically the only people in there so there was no atmosphere. Felt quite dark and cold as well (not temperature wise, just hollow cold). I would also say, it is incredibly expensive. Between three of us to have a satisfying amount of food we collectively spent around £100 just for lunch, and that's with my wife who has very little appetite. All in all as a first time goer to one of these places... It was ok, wouldn't be hurrying back, I'd rather find an independent sushi or Japanese restaurant myself, especially considering that for a chain restaurant you'd expect cheaper prices than an independent, but that's definitely not the case here.

I've been a number of times, big sushi lover, as much of a chain as YO is I'm yet to be let down, always consistent. Service has been great, last time we visited there was only one waitress and she was absolutely run off her feet so service was slow, though nothing against her at all! Prices aren't too bad, but I'd miss drinks as they're the bank breaker. There is something to be said about the observed cleanliness in the kitchen, but I'm staying out of that one.

Just so yum. Portions could have bigger but only coz they were so delicious

Good staff. Fun atmosphere. Good food.

It's really v grubby. Whole place needs a good clean

The sushi was great but the soup was so bland I was gutted

Ordered a chicken katsu curry, prawn katsu curry and the fries. Overall pretty good food liked how crispy the chicken was and the rice was so fluffy and sticky like it should be. Boyfriend liked the prawn. The fries were like McDonald’s fries without the salt and covered in a sort of burger sauce. Alright but were soggy because the delivery took a while. Did ring the restaurant asking if they had an update and spoke to I think his name was Matthew. Really nice guy told us how the order had already been taken. guessing the system just glitched because suddenly the map showed the driver at the restaurant and zoom to our door so must’ve been a system problem. Just bored so writing a review really nice food exactly as you’d expect it.

Order wait time was tolerable. Server was kind. There was the novelty of how the food was served. Place needed a good cleaning. Food did not look appetising. Food did not taste good. It’s not worth the price. Take your money elsewhere. Barely finished the little food I ordered and i was starving.

Unbelievable service and food! First time in YO Sushi and what a great experience! I was greeted with a warm welcome upon entering and looked after by Dan who made the whole experience fantastic! On his recommendation I had the salmon dragon roll and tried the new teriyaki steak beef bowl and both were out of this world! Thanks again Dan, will definitely be returning with the family!

Been a few times but had Barney serve us today, he seemed busy on his own but managed great. The plant based options are always so tasty, the teriyaki 'steak' is incredible. It always arrives fresh and fast