Charles XII in York

Cosy pub, great staff, perfect service

I had a lovely time here aye it was great. Had a great lad, name was Adam who served. Top notch!!

Came in on Sunday and was served by Adam at the bar. He was lovely and attentive and recommend a nice wine to pair with my meal. Would definitely come back.

mikey at the bar was really good, great service

On my most recent visit to the Charles, the atmosphere was cozy and welcoming, making it the perfect spot for a relaxed evening. What truly stood out was the exceptional customer service, especially from a staff member named Mikey. He was incredibly friendly, attentive, and made sure we had everything we needed. His warm approach really added to the overall experience, and he went above and beyond to make sure everyone felt welcome. Great service, delicious drinks, and a lovely atmosphere—I’ll definitely be coming back!

Woefully understaffed. Took over 45 mins for 2 sandwiches to arrive.

Alfie had a fantastic attitude, really made me feel welcome. 10/10, will definitely return.

Alfie’s service was impeccable, such a great server and made me feel really welcome, had a great time at this Pub!

The Charles is a brilliant place to eat and drink, the young man Alfie was a great server and helped us a lot.

Really nice place, good food, cheesy garlic bread and waffle fries are lovely. Alastair gave great service to our table.

One of the best Pubs in York area

I was served today by Alastair. Wow! What a serving performance. The way he handed out those beers reminded me made me feel a type of way that I haven’t felt since watching NHS Martial tear up the league. Wow oh wow warra server. 10/10 give him a pay raise

An absolutely lovely place with great food and beers and even better service. The people here are just so nice. We were served by John and had fun conversation with him. We had a fabulous time 😍

Great pub great service cheap prices. John is a lovely barman too!

Good value food, great pub for watching the sport. Good selection of beers.

It has lots of offers on for students , but none for the pub requlars ?? But steady away place Brandon & Nora are good nice helpful staff ! No it hasnt changed !

Paige gave great service and was very attentive to all our needs! Well done on your first shift 😀

Not a place I'd be eating again. Terrible food and weird combinations of food

I was served by josh and he was wonderful and very polite to the best of his abilities

Best sport pub to watch a match. It's very close to the University of York. Staff are friendly and helpful. Many different type of beer and good cask ale. They also have student discount

Josh A gave us great service and was very accommodating. The food was good and reasonably priced

Great price for pub food. Lots of space, excellent service

Ruby served us and she was so friendly and professional! Amazing service and lovely atmosphere.

Amazing as always with service and to bring my friends! Ruby and Alastair were especially welcoming throughout! :)

Good lunch deal includes drinks. Order by app. Speedy service Good Armosphere

Visited the other day with some friends for a spontaneous drink and a meal out and had a lovely time! There’s a great selection of drinks to choose from, both alcoholic and non, with the food being tasty and served at prompt speeds. Our server Mikey was great - very friendly and willing to help with any questions we had. Will definitely visit again!

We booked for our daughters graduation meal. On arrival, the waitress (R) said we could either order at the bar or on the app. We ordered on the app. Starters and mains arrived together and R said quite bluntly we had made a mistake on the app, so we just accepted it. Then one of the meals had coleslaw missing, so we asked R to check. She came back and said there was no coleslaw and that was the problem with ordering on the app. She was rude and unhelpful saying "what" 3 times when I said you told me to book on the app. Other customers were as shocked as we were with her rudeness. I asked her to get an alternative to the coleslaw. A short while later, another waiter came out with some peas. I asked him to ask the manager to speak to us when we finished our meal. He came back and said the manager would be over. The manager never arrived. As it was supposed to be a special day, we left without any more fuss. I have never been spoken to so rudely by a waitress before. It was unbelievable. Food was OK, but service was shocking and put a real downer on our special day. I felt sorry for the waiter who was only on his second day in the job and was clearly uncomfortable with how R had behaved.

Friendly bar staff for sure, but ordering using the app is a pain and doesn't really work. Someone forgot all our drinks and took ages to bring them.and for what you get, it's really pricey. £12 more or less for scampi n chips that looks more like off a kid menu in another pub. Nice beer garden, but not great food.

Ruby gave amazing service 😜, so lovely! Deserves a raise xxx

Ruby was cool. Awesome service 11/10 would drink again

Student and local pub with tvs. Enjoyed the mixed appy plate, scampi Chicken chunks and nachos. TTLandlord beer. Nice beer garden.

Very nice garden good selection of beers.

We had a wonderful lunchtime visit here after my son’s graduation. Great food, very friendly barman (John) and lovely atmosphere. Reasonably priced food and drinks too, would thoroughly recommend!

Nice pub in the heart of heslington. This is in a quiet area near York, but there is a good hubbub about the place.

The Charles Xll is a traditional village pub. There is a good selection of beers, lager and cider, including two hand pulled cask conditioned real ales, which were in excellent condition when i visited. The staff are very friendly and welcoming. The pub has outside seating in the garden, and is dog friendly.

Very friendly service, good value good and drinks, and my husband had the best steak he's had in a long time. Ruby, who served us, was lovely and friendly.

The Lodge Care Home. We’d like thank all the staff at the Charles XII. We are a Residential Dementia Care Home and during our visit we were looked after so well, with kindness and consideration. The staff were amazing and the food was great. Our residents, their families had a lovely afternoon lunch in the garden. Thank you again, we’ll be back again soon.

A wonderfully atmospheric pub inside with a great garden with lots of additional seating with tables, perfect for those rare hot summer days. The staff went over and beyond to help me select a dish that met my dietary requirements. The food was deliciously fresh with generous portions. Definitely worth a visit.

Great place, Zoe was a really helpful, friendly member of staff. 5star service

Standard pub food. They'd run out of a couple of things which was frustrating. Very busy and not a lot of staff.

Ordered a beef burger and received a chicken burger. No attempt made to fix the mistake when pointed out.

Deputy manager was very rude and manager also.

Atmosphere 10/10 on matchday. Great place for a pint. Bit pricey but fair.

Large space, inside & out. Good selection of drinks. Food & drink are competitively priced, too.

Great wee pub / restaurant on tge edge of York - next to the Uni. Good outdoor space too.

Always come here when in York- great, friendly service from Ree today, thank you 😊

Great pub, Hannah was very helpful

Went looking around the university today and mentioned it. Staff were so lovely and helpful!! We had such a long chat with waitress Ree about her experience at uni and Brandon wrote a list of best student night out destinations including post codes!! Friendliest staff

The food was amazing. The people were soooo helpful and genuinely nice especially our server Ree who was amazing.

A Royal Rumble of Flavour at Charles XII Pub! If you're looking for a place where the burgers are as fiery as the Battle of Narva and the staff are as welcoming as a hug from your nan, then march your troops down to Charles XII pub in York. Trust me, it's worth the expedition. From the moment you step through the doors, you're greeted with smiles so bright, you'd think you've just walked into a toothpaste commercial. The staff at Charles XII are not just friendly; they're your instant best mates who just happen to pour pints and whip up a feast. Speaking of feasts, let's talk about the culinary genius that is Emily. She's not just cooking burgers; she's crafting flavour bombs that could easily qualify as a royal decree. One bite of her smoking hot burgers, and your taste buds are on a joyride to Blissville. It's like every burger she serves is staging a taste revolution on your tongue, overthrowing the mundane meals of your past. And the kids? Let’s just say, if our little princesses and knights had their way, the Charles XII would be our new dining hall, crowned by nothing less than Emily’s majestic menu. They've been enchanted by the children's menu to the point of pledging allegiance to the House of Charles XII, vowing to return with the loyalty of miniature medieval monarchs. Overall, whether you're a burger aficionado, a pint pundit, or just in it for the cheerful banter, Charles XII proves itself to be a stronghold of good times and great food. So gather your merry men and women, and make a pilgrimage to this pub. Because at Charles XII, every night feels like you've won the battle of fun!

One of the amazing Pub in York. Love the food, their service is amazing 🤩

Good pub, fair prices and service is done well. Waffle fries were amazing, brownie was nice too. Kia was great at serving!

It was a great spot our Server Mikey was really cool

they are so bloody slow and then when your food doesn’t come and you ask for it they tell you the kitchen is closed and then bring out more food?? good luck getting a refund!! RUDE

Had a great visit to the charles and was seen to by the lovely and charming Adam. He made sure everyone in our party was happy and satisfied with their meals and the food and atmosphere were great. Will definitely be returning soon.

A large group of us held a 21st birthday celebration at the Charles. The service was brilliant as always, the staff so polite and efficient. Nora and her team do an amazing job keeping everyone happy! The food was excellent, we had a range of dishes and they were all delicious and very well presented. I would highly recommend a visit here, try the new menu and enjoy the beautiful beer garden!

Lovely pint and Bit of food today served by teigan lovely pub

Quick service, good venue and great selection. Staff were really friendly in particular a lad named Alastair

Had a great experience watching the boxing this evening at the Charles. Great service from all the staff especially Alastair, really quick with clearing our table!

The food was good value for money and our server Mikey was lovely and made sure we had everything we asked for. Lovely outdoor area that’s perfect for enjoying the sun, would definitely recommend

Mikey was great as our server on our friends birthday! 5 stars!!!

Great service, been here many times. Very impressed with server Matt.

Great visit, Matt was particularly attentive and helpful, fantastic service.

Matt, our beloved. Very helpful and attentive

Used to be a great place to go. Unfortunately prices have increased quite dramatically over the past few months. We also had an incident being kicked out half way through the World Cup final game as we weren’t allowed in the area without ID’s despite not drinking and some of us having IDs. Manager I believe is not fond of students.

Hannah and the team were fab. Mixed grill was divine

Great atmosphere. Lovely and quick service by the charming “Matt”. Our food was delivered and checked on in a polite manner. Lovely to see great service. Karaoke had a great atmosphere and was well run and the staffing was friendly. The fudge cake had raisins in which was off putting and I don’t believe included in the menu. But was otherwise nice and delivered quick. Bar staff were friendly and quick too.

Great food, great atmosphere, amazing student deals our server “Matt” was incredible efficient and friendly he was perfect 10/10 you could feel his smile even from Italy

Great food, lovely staff. Best fish I have had in a while!

We have been going in here for years as a large group after kids football and we always take parents and players from around Yorkshire here until yesterday when John decides to have a go at visiting parents (one grandfather aged 87) for sitting on a non reserved table that was apparently sectioned off as there was internal painting going on at 3pm on a Saturday afternoon inside. All 29 of us stayed and spent a lot of money and 2 of the staff took offence to us questioning why we couldnt sit there and the fact it wasnt sectioned off when we walked in. The staff then decided to be rude to us for the remainder of the day. We then heard the stand in manager John tell the kitchen staff to tell a customer they had none of a paticular item left as they were too busy. Never again will we go in again which is a shame as some of the staff are really nice. Apologies for the negativity but its the truth. To think we dismissed a friends daughter being bit by a rotweiller in the beer garden last year also is not a nice way to be treated.

Lovely pub, great atmosphere and good student deals. Server Matt was great, served us fast and was very friendly.

Recently I had a lovely experience being catered to by “Matt”. He always checked on our food and asked if everything was all good. He also helped me use my MixR code at the bar. Provided service with a smile

Great chicken wings and a student discount, great atmosphere and a good mix of students and locals. Service was great, our server Matt brought the food quickly, gave great personal service and was enthusiastic about his work.

Great place Reasonably priced food and drink Good menu selection and options Some good deals on the food if two people dining out Nice pleasant staff Gets very busy due to the University of York so peak times for example lunchtime etc Similar concept to weather spoons but a fraction more upmarket!

Been a regular ish customer here for a few years. It’s gone down hill recently. The food is just about okay. The service is poor. The cleanliness of the pub is poor. Food on the floor. Staff in dirty shoes and dressed scruffy. Feels like just anyone has been employed.

There is a consensus with the pubs in Heslington that the Charles is the student pub and the Deramore is the staff pub. This isn't true as far as professional support staff goes. I've been here for a few leaving do's and it's been enjoyable every time! Good beers, great service and usually a seat if you arrive in good time! Food is decent too!

The food was amazing, great atmosphere. Thanks for the great service John.

Great value good with excellent service

I had 1cof the best burgers I've ever had here, pub in a college town

Great outdoor space for families and friends.

It was such a nice experience. Alastair who was working on the floor so was lovely and polite to everyone and brought a joyful atmosphere!! Will be returning !!

Served by Alastair, warra lad. Catered to my every need.

We love it, I love some dishes but I hate other, I guess is personal taste tho. It’s busy most of the time so I recommend booking for finals etc.

Just a drink no food but nice pub.

I came here a few weeks ago with a large group of exchange students with varying levels of English speaking ability (6th Feb). The staff were very helpful and accommodating with great service.

Well run pub with large outdoor beer garden

Absolutely amazing pub with incredible servers. John made our visit incredibly enjoyable by being welcoming and just a stand up guy. We were a large group and the pub was perfectly accommodating. Definitely would go again and recommend the brownie.

Excellent service, very friendly - thanks maddy

Great place to go and unwind with friends, good food great selection of drinks, friendly team

Served by John. was an absolute ace. Signed Powell

Very nice pub between the two UoY campuses, serving great food and drinks. Will definitely be coming here more often! Update: I recently lost my wallet while I was here, only realising after I left. I called them and the person I spoke to was extremely helpful, managing to find the wallet and keeping it safe behind the bar so I could collect it the next day. Excellent service :)

Came in last week, the food was amazing and the server was really quick and welcoming, I think her name was Megan. Overall just a good experience, will definitely come back.

Friendly and welcoming service as usual from Emma, Phil and Maddy. Food was very good value and good portion sizes, would definitely recommend if you're in the area.

Good atmosphere, affordable prices 👌

This was the worst lunch experience I have had for a very long time. It’s a while since I have been here, and it used to be a relaxed village pub, but now it is full of TV screens, slot machines and music that didn’t belong to either! There was a football match on, and the pub was noisy, though not especially busy.. The menu is standard pub grub, but it is relatively expensive - it was £13-14 for fish and chips and a cup of tea. My tea took 20-25 minutes to arrive, and my food took almost an hour! By that point, I was so hungry that I was dizzy, and I couldn’t enjoy it. People who had arrived a long time after us were being served, so we chased up the order two or three times… The staff were pleasant and apologetic enough, but not very effective: they said that the kitchen had “lost” my order, but that didn’t seem very convincing to be honest, because when it finally arrived, it was very overcooked and obviously reheated. One of the staff promised to come back to talk to me after I had eaten, but didn’t. By that point, we were so desperate to get out of the place that we didn’t pursue a complaint, but really, I think they should have given us our money back.

This was the worst lunch experience I have had for a very long time. It’s a while since I have been here, and it used to be a relaxed village pub, but now it is full of TV screens, slot machines and music that didn’t belong to either! There was a football match on, and the pub was noisy, though not especially busy.. The menu is standard pub grub, but it is relatively expensive - it was £13-14 for fish and chips and a cup of tea. My tea took 20-25 minutes to arrive, and my food took almost an hour! By that point, I was so hungry that I was dizzy, and I couldn’t enjoy it. People who had arrived a long time after us were being served, so we chased up the order two or three times… The staff were pleasant and apologetic enough, but not very effective: they said that the kitchen had “lost” my order, but that didn’t seem very convincing to be honest, because when it finally arrived, it was very overcooked and obviously reheated. One of the staff promised to come back to talk to me after I had eaten, but didn’t. By that point, we were so desperate to get out of the place that we didn’t pursue a complaint, but really, I think they should have given us our money back.

Have been regulars here for years, but tonight was disappointing. No white wine only Chardonnay.Alternative a small bottle of prosseco, fine. my husband had an alcohol free tin of guiness x 2 total £16.69.Could not believe the price. My husband even went back to the bar to check the price, absolute ridiculous. Kerry what’s going on. ?

Very friendly and efficient staff, food excellent value, nice atmosphere

Can only describe as average in every way. The Real Ale was over chilled and devoid of taste, even though both were good local beers. Both of us had just one each, before going elsewhere. The Turkey pie sounded appetising but was small and uninspiring. My friend's fish and chips, ditto. I'm not a fan of having several TV screens permanently on, on sports channels. The only real plus points were friendly staff, and clean loos.

Friendly staff. Didnt eat there but saw what was deliyto the next table and wished I had.