Based on 948 opinions finded in 2 websites
Based on 948 opinions finded in 2 websites
Nº 786 in 1137 in York
Nº 175 of 240 Other cuisines in York
Opinions
Alice is amazing! She is a light! Thank You!
Lucy Jade . 2024-09-15
MORE AT Google
Nice cocktails, though not cheap. It annoys me that the venue is trying to copy London, adding a 12% service charge to all bills.
David Simpson . 2024-09-13
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Probably one of the worst bottomless brunches you could have in York. Service very slow, food not enough to fill a 4 year old. Drinks menu is very limited, our group of 4 sat for 15 minutes waiting for a top up on drinks. Don’t waste your money here, go to the tank and paddle and get better food and drink options as well as fast service plus extra 30 minutes of drinking time. Only giving the stars due to Google requirements.
Steven Hall . 2024-08-16
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Afternoon tea, had booked for a company but sat and waited for food and tea for over an hour. Wasn't ok.
Eva Jensen . 2024-08-13
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Came for Sunday fondue for my birthday it was very tasty.
Bethany Gray . 2024-08-06
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Lovely service from Harvey, nice atmosphere and fun signature cocktails for decent prices! Definitely recommend ☺️.
Kim A . 2024-07-30
MORE AT TripAdvisor
Had a fabulous Sunday Lunch at Impossible York today, Yorkshire Puddings are amazing & everything looked & tasted great! The staff are so lovely, my husband & myself were served by a lovely young girl called Rachael, she was very pleasant, helpful, professional & nothing was too much bother for her. The cocktail & wine menu’s were amazing too. We would definitely be back soon.
LJGLinton . 2024-07-28
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Came for a Sunday lunch with my family while on a visit to York. It was quite busy when we arrived but the staff were very considerate about this and made sure to improve our experience by being very chatty with us all during the time we were there. Food was of a good quality and for the portions given was quite reasonably priced. Would certainly come again.
Richard A . 2024-07-28
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We’ve just arrived home from a weekend of site seeing and family fun in York. There’s no better way to end our weekend than a roast dinner before heading home so after looking around we decided to try Impossible and it won’t be our last visit. The dinner was delicious and the service fantastic. The staff were so attentive and the manager, Alex, was ever present, making sure everybody was catered for. 100% recommend, and next time I’ll make sure I try the cocktails which looked divine. Sadly I was driving home after this visit so was unable to try them today.
The morgans . 2024-07-28
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Had a wonderful Sunday Dinner and the staff were really helpful even though they were super busy, fair play to them. Lovely interior, great choice of drinks and a pleasant atmosphere, can't recommend it enough!
Michael S . 2024-07-28
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Lovely place, we sat outside and had a drink, more upscale than our usual picks but honestly lovely - Drinks were pricey but tasty
Hayley . 2024-07-21
MORE AT Google
Breakfast,service,all 1st class
Anton De Klerk . 2024-07-02
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We had lunch at Impossible. The wait staff were very attentive, particularly our server Imogen. The fish and chips were a very generous portion and the sandwiches were very good. The plain front of this establishment hides a large and interesting architecture inside. I would recommend this spot if you find yourself in central York.
HH Jones . 2024-06-15
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Visited Atmosphere for bottomless brunch, the venue is huge. Drinks were always topped up, didn't have to ask at any point. Food was good, quick service and hot. Despite it being busy the tables were very spaced out meaning you weren't sitting right next to other people. Only small criticism....and I'm aware this makes me sound old....the music was quite loud meaning we struggled to chat across the table. Would visit again.
Jo F . 2024-05-30
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I visited Impossible York for afternoon tea with my best friend as a late birthday treat (for myself). The food was nice, very fresh and tasty (the scones were delicious and the cakes were yummy). The service wasn't bad but we did have to flag down staff a few times; our milk wasn't refilled and when we asked for more tea we were told this would be an extra cost (this wasn't explained upon arrival; most places do unlimited tea?). The place was almost empty so we would have expected the staff to be more attentive. Overall a decent experience and I would visit again, but not quite as good as I expected.
Jess G . 2024-04-20
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Very tacky. This could be a brilliant venue, however, improvements on staff and the general look of the place needs undertaken.
Robert Parsons . 2024-04-19
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Our server Meda was really good and got us our drinks quickly, very nice, small plates of food a little too small and the drinks selection for bottomless brunch could have been more varied but overall a good afternoon out
Emily Hawkridge . 2024-04-13
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Very slow service when they weren't very busy. Mediocre food and not value for money.
Richie Has . 2024-04-08
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Had a lovely lunch with friends here. Service was excellent, we were very well looked after from arrival to end. Menu had plenty to choose from and it was very tasty. Will visit again and can highly recommend.
Janet Bee . 2024-04-05
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We're often in York and have been here twice but this was our first Sunday lunch. It was fabulous.
Lesley . 2024-03-25
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Really lovely steak, better than well known steak place in town! Chunky chips great but could do with more veg
sharon clark . 2024-02-25
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I've attended two mumbler brunches here upstairs with a young baby (thsse are once a month). The staff are very attentive, very polite, happy to help you with your pushchair. They are very accommodating, the breakfast is very tasty. Ive had a full english and a pancake stack (on seperate occaisons - both delicious). The building is beautiful, makes a nice change to dine somewhere with a baby in an environment with a bit of class.
Sarah Swallow . 2024-02-24
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I came in with my fiance the other day into Impossible for dinner and some cocktails. We don't go out very often, but our server Alice sure convinced us to start eating out more often. She went above and beyond with top service, never forgetting a single thing. She was smiley, friendly and had a really good sense of humor. She always made sure our glasses were never empty and that everything was top standard!! She's an asset to the team!!
Kinga Stolarczuk . 2024-02-20
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What a complete waste of time, don’t even bother, God knows how this place is still open, staff completed not interested in their job, had to walk out in the end
vincent challinor . 2024-02-17
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We had a really lovely chicken club sandwich, which came with fries. Really competitively priced. Beautiful decor in a stunning venue. Great service.
Steven Courtney . 2024-02-17
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Very nice burgers. Seafood. More!
Fynn Curry . 2024-02-15
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Place looked lovely, very inviting. Service was very poor. It was approx 1pm and the restaurant wasnt particulary busy. They didn't tell us what they didn't have on the menu until trying to order. When dinner arrived we asked for ketchup for our fish finger sandwiches after a long wait she arrived back to the table with the smallest portion of ketchup and said, 'Sorry its all the ketchup we have left in the building ' how can you run out of ketchup you would think that it's a basic condiment. There was no check back to see if we were happy and we had to raise the issues to the manager. Won't be returning.
DJ Cardiac . 2024-02-15
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Very slow service, received 10% off drinks as they took more than 30 minutes to reach the table, as did the food.
Marcus Askam-Yates . 2024-01-08
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Beautiful place, excellent service, cake was dry but the waitress was wonderful about it. Would have liked different music but that's a personal preference
Elizabeth Dockerty . 2023-12-31
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First time here, will definitely come back. Great service, great food and probably the best chips I've ever had 😅
J R . 2023-12-26
MORE AT Google
Lovely place, great food, with professional service 👌
Mark Field . 2023-12-09
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Lovely place but it was filthy. The service is dreadful and they put a service charge on your drinks bill. The toilets were so bad we turned around and walked back out. Paper towels all over the floor, one toilet out of order and the other two were dirty.
Amy Reynolds . 2023-12-02
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Food was mediocre at best and definitely was not worth the price nor the excessive wait time. Service was alright and the venue is very nice. Seems like a decent place for drinks but drastically inferior to a great number of restaurants in the vicinity if you're looking for a good meal.
an Craite . 2023-12-01
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Attended as part of a group of 10 for a pre booked celebration. Lovely bar. Cocktails beautiful. Ladies toilets unclean.
Julie Simkiss . 2023-11-26
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So so slow service from someone actually taking our order to then making the cocktails, took around 45 minutes! Managed to get 2 drinks in 90minutes and very nearly cancelled the food order (only chips and nibbles) as it was taking so long. Such a shame as it’s a really nice place
Miller Harrison . 2023-11-19
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We came for the bottomless brunch and the service was brilliant! The staff were attentive and the food was good too. I would definitely recommend.
Jackie M . 2023-11-19
MORE AT Google
Gorgeous bar, perfect location. Only 2 people serving on a Friday night which meant there was a queue at the bar for drinks. Other than that, perfect drinking spot 🍸
Rachel . 2023-11-11
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We had our wedding reception here on Wednesday. The staff were absolutely amazing and everyone from management, supervisors, kitchen and bar staff was so helpful and made our afternoon/evening/night so special. Can’t remember her name who helped us the day before and on the day of the wedding supervising, but she was an absolutely fantastic help and stepped in as a DJ as well. We can’t thank Impossible enough, everyone enjoyed themselves and enjoyed the drinks, food and atmosphere.
Cara Illingworth . 2023-11-10
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We had a cuppa tea was ok very dated inside . I used the toilet and was very dirty , rusty and just grimey
claire Pooley . 2023-11-08
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The fish and chips was burnt or the oil was not fresh very over priced for this standard place The first 3 white wines on the menu was not available so why are they on the menu ? To make you go for the more expensive ones probably! Then bang £10 service charge Not worth it will not be going back Staff was friendly
stella preston . 2023-09-24
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We received a wonderful welcome by the hotel staff, very polite and helpful. The room was lovely and clean and being situated pretty much bang in the centre, it's perfect for getting around. We didn't try the bar, but it did look lovely inside. There is the Asda which is about a 10 minute walk if you're driving.
james hampson . 2023-09-24
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Had to wait for 45 min for our drinks , music was unsuitable for to play in a restaurant, it was loud , couldnt have a conversation. And when one of your ears is not working , it was very difficult. They turned the music down when asked . Quality wise the food was oké. Service was slow .
Ellen Roos . 2023-09-11
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Called Impossible for a reason...Kids eat free was misleading. Tomato salad was literally just tomatoes. Waited ages for food. When it arrived 3 members of staff came over with a plate each. Lovely venue (other than the skanky toilets) poor service and overpriced.
Craig Millson . 2023-08-23
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We had a booking for 1100 which apparently is right when they open. We showed up a couple minutes past 11 and told them we had a booking. They told us they don't open for another 5-10 minutes. Okay, why allow people to book at 11 when you're still setting up tables lol. Either don't allow bookings until 15 minutes after you actually open or maybe have your staff set up the tables etc before you open your doors lol. Impossible to get served lol. Waitress that brought out the drinks told us it was table service for food. We waited nearly an hour to see if anyone was going to ask if we would like to order any food. After we finished the drinks, we left to get food somewhere else. If it was bar service for drinks and food, at least get all the staff on the same page so they are telling the customers the right thing. Oh well.
Troy Lima . 2023-08-22
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Food was OK but nothing special, didn't feel ripped off but wouldn't go again. The toilets were atrocious
Russ Tebay . 2023-07-28
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Impossible to get any service - booked a table so expected at least to be able to catch a waitress occasionally. Drinks were fine, but took ages and when we tried to pay and leave early there was a £20 service charge! Over-priced and under staffed.
Kathryn Costello . 2023-07-25
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Stopped outside for lunch as we had our dog with us, it started raining so they invited us inside and welcomed the dog too. Food was great and they have Rhubarb Lemonade which i really liked 👍
Cathy Hughes . 2023-07-20
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We went to Pink, very nice inside however extremely hot! We also had an unstable table which we feared our drinks would be knocked over using.. we also paid a deposit to drink here so expected better. The cocktails were lovely however my glass was covered in lipstick so overall poor which I hate saying
Jessica Ayre . 2023-07-08
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Rachel and Jamie hosted my group of 15 ladies this weekend for a cocktail making event and it was brilliant. They have the whole evening a great vibe and fun atmosphere. Excellent value for money and we got to drink the cocktails as well . The shot train at the end is amazing . 110-% recommend this . Thank you to all involved and Sharna for liaising the whole event for me .
Jan W . 2023-07-03
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I take hospitality as a collective of measures. At Impossible, the food is good, the service is good and the drinks are good. The atmosphere and decor in the incredibly historic Terry’s building is lovely, though it’s a real shame that this does not extend to the bathroom facilities. This, in my view, really lets Impossible down. The facilities, whilst old and a historic part of the building, are dingy, dirty and clearly not very well looked after. It totally detracts from the rest of the establishment, and puts you off your dinner. Sort the bathrooms out and this is a top niche establishment, however at the moment I cannot give a full five stars.
Ted Hyde . 2023-06-22
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The only place in York to stop for a tea and a scone if you have a little dog with you. The staff are lovely.
Bob Thompson . 2023-06-11
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Stopped here, for a cup of tea, sitting at the outside tables, during half term week. Pleasant experience in the sunshine ☀️ Would have stayed to have something to eat, but menu was lacking in GF options. Bit strange really, in this day & age 😕
Iain at Maney Property . 2023-06-01
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Went for the bottomless brunch, the veggie bean burger was too crunchy to eat, but had a fab time, the booze was flowing, service was excellent and its a great location. The staff were really accommodating. Thank you.
Rachel Durrant . 2023-05-24
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A really small fish finger and chips on a dirty table and a pint of larger £17
Rob Downing . 2023-05-22
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We visited for champagne afternoon tea for a hen party in York, the service was impeccable, the surroundings were gorgeous and the food was so tasty. Several ladies commented on how lovely it was over Betty's across the street. Make sure you visit here, we'll be back to try cocktails in the Pink room!
abi friar . 2023-05-18
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A very nice restaurant, we were there for lunch at noon and the food was excellent, very good ox cheek dishes and Rumpsteak grass feed, delicious and good service, I would return without thinking twice
Gabriel Legarda . 2023-05-18
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Absolute dive. Overpriced and poor service
Matt B . 2023-05-06
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Went for a drag show brunch. The food was nice enough. However the show was very disappointing, I was expecting longer than a 20 minute sing along, which was below average for entertaining. Was very expensive for what we got! The tables were dirty and needed a good clean. The drink choices from the brunch menu wasn’t very impressive, and the service was slow, so did not get value for money that way either. Won’t be booking again, such a let down
Helen Smithson . 2023-05-02
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We had such a wonderful time at impossible. Bottomless brunch for a hen party is never an easy task but Emily was absolutely exceptional. She was fab and absolutely nothing was too much trouble for our table. Thank you Emily xx
Deborah Emerton . 2023-05-01
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Nothing like it looks on the website. Bit shabby, not plush like the marketing, full of stags n hens, families with kids, broken toilets with overflowing bins.
Donna Loughnane . 2023-04-29
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On holiday to York, we came across this very interesting looking bar/tea room and were looking for breakfast. First things first, as I'm disabled and on a mobility scooter, the access into the tea room is excellent (I couldn't get into Betty's, even if I tried), and the staff were more than helpful in opening the double doors, even though I could get in through a single door. This is all fine, but what about the food? I had the big Yorkshire breakfast. I am fussy about good quality bacon, sausage and eggs, and this more than stood up to scrutiny. I found that it was also good value,as well as excellent quality...in fact, I couldn't eat it all!!! My partner had the pancake stack with berries. It was stunningly presented, and according to her, was "very delicious". Overall, an excellent experience. Don't expect cheap and cheerful...this is a high quality place. You do definitely get what you pay for. When we come back to York, we will return to Impossible without hesitation
Colin Birch . 2023-04-28
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Hmmm. A bit of a let down. Was recommended to come here through a online guide to good places to eat in York, but the food was subpar in my opinion. I wasn’t very hungry, so went for the croquettes and they were very much giving me ‘deep fried from frozen’ vibes. The boys had burgers, which were ‘average’. The tables were a bit spaced out, giving the place an empty feeling. We were there for lunchtime, and I imagine it might be more fun in the evening for cocktails or drinks with a large bar at the rear. The toilets need to be sorted out. They were pretty disgusting. One of the hot taps in the ladies was stuck on and I got the feeling it had been like that for a while which just seemed lazy and wasteful. They were smelly and messy with paper towels on the floor. The gents was even worse by all accounts.
Rebecca Diver-Clarke . 2023-04-21
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The place to go in York,pink room added and motel
Gary Hepworth . 2023-04-17
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Highly recommend big thank you too Jack he was amazing nothing too much trouble so helpful definitely be back
Sarah Cooper . 2023-04-16
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Nice decor, and friendly staff. Didn't have to wait long to be attended to. The menu was quite decent, and the food was good. Mushroom risotto was one of the best I've had, and the sorbet was pretty decent. The place seems popular, particularly for hen do parties, so it was a little bit loud at times.
Fraser Barclay . 2023-04-16
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Me and my partner came for some Brunch. The menu has plenty of options for everyone and accommodates any specific needs/ wants. Our waitress was polite & patient. The drinks came out quickly and so did the food. Would highly recommend making a stop to Impossible if you’re passing by or in the local area. Great value for money.
Ellie Grady . 2023-04-11
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During our trip to York, I knew I wanted to experience afternoon tea and am so HAPPY I chose Impossible. We made reservations well in advance online (which I suggest). The day of our reservation was freezing and rainy and it was the first time we stumbled upon this area in York. Unsure what to do (with a toddler) being so early, we took a risk and asked if they could seat us 45 minutes earlier, and they did! Our server was lovely, kind and so helpful. The food, scones, tea cakes and dessert were all so delicious and decadent! Our family had a wonderful time and we highly recommend Impossible York!!
Jen Aremia . 2023-04-10
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Went for cocktails, reasonably priced, great setting and tasty drinks.
Ell Gee . 2023-04-07
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Very poor quality food. Served cold and reheated soggy sweet potatoes on limp green leaves and unflavoured sauce. Other dishes were unfortunately not edible and were left uneaten. Really disappointing food that we could have cooked far better at home. We will not be returning.
Susan Davey . 2023-04-05
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Had a girls lunch for 12 people. Food and cocktails were delicious.
Catherine Sockett . 2023-04-02
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We came to the impossible today to discuss hiring out the wonderbar for our wedding reception. Ellie showed us upstairs and answered questions we had, she’s really lovley. We then had the beef Sunday dinner which was; AMAZING, as was the alcohol free Mojito and the “Terry the third” cocktail. Our server; Riya was very attentive and polite. 5/5
April Kitson . 2023-03-26
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Lovely scone and decor. Nice to escape city centre and chill. Will make it a regular thing.
Adrian Salamon . 2023-03-22
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Just been for a Sunday roast. I was apprehensive to the quality as this is an events place and bar but I was blown away with the taste and quality of food. Different veg too with braised cabbage chucks of roast Carrots and swede! Definitely one of my favourite in York!
erin scott . 2023-03-12
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Gorgeous cocktail would highly recommend and gorgeous bar perfect for a girls day
Chloe . 2023-03-05
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The food was delicious, but it took a very long time to arrive even though the restaurant was not that busy.
Bruce Levitan . 2023-02-21
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Gave up Betty’s due to the incredible long queue, pop into this lovely tea room. The food are very good and the service is great as well. We have to move seat due to venue booking but the manager did check-in often to make sure we are comfortable.
wing-yi lai . 2023-02-18
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I booked out the pink cocktail room for my 21'st birthday and me and my friends had the best time!!!! The room is absolutley gorgeous and I couldn't recommend it more for a birthday. The staff were so friendly and welcoming to me and my guests. The cocktails were brilliant (especially the cosmopolitans which we loved) and so was the Prosecco. Thank you so much to the impossible team!!!! xx
Pandora Milne . 2023-02-14
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Great venue, gorgeous building, bottomless bruch was amazing, lovely drinks great service, food was amazing, server Alex was brilliant, very attentive to the group
Terri Hollinghurst . 2023-02-11
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Highly recommended, great place, amazing food and service Definitely will be back
Magda Tomusiak . 2023-02-11
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Lovely coffee & cakes, beautiful decor & a great back story. This place has been empty for years, so lovely to see it open and running again, definitely one of York’s nicer places, don’t bother with Betty’s tea rooms, this place is so so much better. Staff really friendly and helpful always cleaning tables nothing is to much bother, definitely coming back here again for food again .
hebby 73 . 2023-02-05
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We went to Impossible York for breakfast and the experience was great. They have a small seating area near the bar with trendy decor. We each had a latte and the impossible breakfast stack. The food was amazing but not too heavy. Overall we were really happy with the service.
T & W Mac Travels . 2023-01-30
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Very average place as an overall experience. Cleanliness is not their strong point. The food we had was very average. The place has character and could be a lot better but seems the management need to take things a bit more seriously.
Sakis_ Pal . 2022-12-29
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My mum and I went to impossible for a drag brunch and we were really impressed with the attentive and friendly member of staff Alex W who was our waitress. She was very attentive making sure we had drinks and getting them to us quickly and helping us with our food order. The food was delicious! Thank you Alex W for making our experience a great one.
Charlotte Brough . 2022-11-12
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Food was OK, head chef was very rude and lack respect in front of my mother ( we came as a group) but because of the head chef its a no-go for me and my family ( they refuse us to change seats also)
Samuel Lavallée . 2022-11-06
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Any women beware the bar at the Side which opens on a night it’s unisex toilets and men have to walk past a curtain to their section. Awful place.
darren Charlton . 2022-10-30
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Couldn’t stay as the music was too loud. It was like been in a night club. The coffee we had was very nice and the staff were very pleasant.
steven rodwell . 2022-10-30
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Excellent, why bother with Betty’s.
C Ford . 2022-10-26
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Went for Sunday dinner. It was dry and average, we had to ask for extra gravy as no way was there enough given originally. The carrots/parnsips that came on the side had a burnt taste and the pea puree was a weird addition for a roast dinner. The main question I had was why put salad into a Yorkshire pudding. Gave it a 2 for the service but definitely wouldn't recommend the roast (for £15 as well!).
Nicola . 2022-10-15
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Stopped off for a cup of tea and whilst having a day in York! You can sit in or outside which was lovely! Greeted by staff at the door and served very quickly! A great selection of drinks, food and cake
Samantha Lloyd . 2022-10-07
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Called in for lunch. Good choices on menu. Good atmosphere, staff very attentive and helpful.
Paul Dalby . 2022-09-30
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We stopped in here on a Saturday nite when everything else was full up, and had a great dinner! The waitress was a real sweetheart, the food was delicious, and the gentleman at the front was also very friendly! One of our best meals in York!
Jim Togstad . 2022-09-25
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Beautiful cocktails and nice venue. The toilets could do with a clean or a refurb though.
Michael Ham . 2022-09-03
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Great place. Best ever scone! Staff were chatty, friendly and efficient. Sat outside people watching. Lovely and chilled. Will go again on our next visit.
Gail Moisey . 2022-08-28
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Great atmosphere and service, food was really tasty!
Silke Griffin . 2022-08-28
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A great lunch in central York. Really good choice of food and drinks. Kids eat free which is a great bonus. Lizzie who served us was awesome! Will definitely be back soon!
Matthew Dowley . 2022-08-28
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Creative and fun cocktails, food was excellent, atmosphere was luxurious and service was top notch. I walked up to the bar for salt and pepper for my steak and six employees made eye contact and went into action. You give our hometown (Vancouver, Canada) a run for its money. I highly recommend. Our server was Megan.
Kurt & Mau . 2022-08-27
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I want to take this opportunity to point out that this place with an original name and so well located in the city of York, offers an excellent service to its customers, whether they are locals or tourists, and its employees and managers act with great professionalism and dedication. In addition, when we had a small mishap consisting of paying twice for the same drink, because the waiters understood that we had another round, the local staff agreed to the first one to re-enter the amount earned by mistake in the credit card account . It is always very pleasant to meet professionals like these, whose honesty and seriousness are commendable. From here, thank you very much, Jack and the rest of the members of the company. TRANSLATION: I would like to take this opportunity to point out that this establishment with an original name and so well located in the city of York, offers excellent service to its customers, whether locals or tourists, and its employees and managers act with great professionalism and dedication. Furthermore, when we had a small mishap consisting of paying twice for the same drink, since the waiters understood that we were having another round, the staff of the establishment agreed to the first time to re-enter the amount accrued by mistake into our credit card account. It is always very pleasant to meet professionals like these, whose honesty and seriousness are commendable. From here, thank you very much, Jack and the rest of the members of the company.
ALBERT ÁVILA GONZÁLEZ . 2022-08-22
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the cocktail menu was to die for
Kelly Fox . 2022-08-19
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Very disappointing, shame as it’s such a lovely location. The member of staff front of house is very abrupt and not friendly and the toilets are appalling. Only a couple of spotlights working so virtually in the dark, water all over the floor, one broken toilet and the bins overflowing. The member of staff I spoke to about it was not interested at all and just said they’ll be fixed tomorrow?! Not what you expect at such a nice venue and selling overpriced drinks.
Emma Speed . 2022-08-19
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Lovely bottomless brunch for a friends 40th. Great service by the lovely Sharna who was the perfect hostess. Great time had by all
Clare Palmer . 2022-08-19
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